2015 Chrysler 300C

The contact owns a 2015 Chrysler 300C. The contact stated that while the vehicle was parked, after removing the car seat from the vehicle and attempting to fasten the seat belt, the seat belt failed to retract. The failure had occurred on the rear passenger’s side of the vehicle. A dealer was contacted. The vehicle was taken to the dealer and the contact was informed that there would be a charge for a diagnostic test to determine the cause of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 193,000.

The contact owns a 2015 Chrysler 300C. The contact stated that the front interior dashboard had become unsecured and elevated causing a visibility hazard to the driver. The vehicle was taken to the local dealer who diagnosed that the dashboard needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 77,900.

TL* THE CONTACT OWNS A 2015 CHRYSLER 300C. WHILE DRIVING 70 MPH ON THE FREEWAY, THE VEHICLE ACCELERATED AND THE SERVICE ELECTRONIC CONTROL MODULE WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL WHILE ALLOWING THE VEHICLE TO SLOW DOWN. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO BETTENHAUSEN CHRYSLER JEEP (15941 S 94TH AVE, ORLAND PARK, IL 60462, 708-460-5337) WHERE A DIAGNOSTIC TEST WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 41,000. THE VIN WAS INVALID.

THE SERVICE ELECTRONIC STABILITY CONTROL, SERVICE AIR BAGS AND SERVICE ANTILOCK BRAKE SYSTEM INDICATOR MESSAGES CAME ON IN MY 2015 CHRYSLER 300C. AFTER DIAGNOSTIC, A CODE CAME UP THAT MY HEADLIGHT HOUSING HAS A SHORT IN IT. I HAVE REPLACED THE HEADLIGHT BULBS SEVERAL TIME SINCE I'VE HAS THE CAR. IT WAS ALSO FOUND THAT THERE IS A MANUFACTURER RECALL ON PARTS OF THE AIR BAG SYSTEM BUT THAT DIDN'T SOLVE MY ISSUES. AFTER SPENDING SEVERAL HUNDRED DOLLARS ON ELECTRICAL PARTS AND LABOR I FEEL THAT CHRYSLER NEEDS TO TAKE A CLOSER LOOK AT ALL OF THE SIMILAR COMPLAINTS ON A CAR THAT IS ONLY 4 YEARS OLD. ALL OF THE INDICATOR MESSAGES CAME ON WHILE THE VEHICLE WAS IN MOTION. I DRIVE MAINLY IN A HIGHWAY ENVIRONMENT.

AT 24K MILES THIS VEHICLE STRANDED ME IN LANSING MICHIGAN WITH THE 3/36 BUMPER TO BUMPER STILL IN EFFECT. MY TRIP WAS INTERUPTED AND WAS OFFERED NO PLACE TO STAY OR ANY TRANSPORTATION TO MY HOME. THE VEHICLE WOULD BE IN THE SHOP FOR THE WEEKEND AND TWO DAYS INTO THE NEXT WEEK. DOWN 5 DAYS JUST TO RETURN IT NOT FIXED WITH ONLY THE SOFTWARE BEING REFLASHED. A TOTAL OF 4 TRIPS TO THE DEALER WHERE PURCHASED WITH NO STEERING, NO SHIFTING AND OTHER ELECTRICAL PROBLEMS. THE RADIO WAS REPLACED, THE POWER STEERING UNIT, A MAJOR WIRING LOOM, AND THE LOOM TO THE EBRAKE SYSTEM. VEHICLE LOST POWER STEERING ONLY TO REGAIN IT SOME 20 MILES DOWN THE ROAD CAUSING THE VEHICLE TO SWERVE. TRANS WOULD NOT UP SHIFT. GPS WAS TELLING ME I WAS SOMEWHERE I WASN'T ABOUT 60 MILES AWAY. THIS CAR IS A LEMON IN MY OPINION, AND I NO LONGER TRUST IT OR THE SERVICE OF ANY OF THE DEALERS TO KEEP IT ON THE ROAD. FOUR TRIPS AND ALMOST 3 WEEKS OF TROUBLE, AND A SOLUTION AT LAST. BUT, IS IT????? NOT EVEN THE DEALER KNOWS. WHEN ASKED TO CONTACT THE REGIONAL SERVICE REP WITH CHRYSLER, THE SERVICE DEPARTMENT AGREED, BUT HAD NO IDEA WHEN HE OR SHE COULD BE REACHED. FOUR SERVICE REQUESTS; A POSSIBLE SOLUTION WHICH MAY WORK LONG TERM AND MAY NOT. WHAT NOW??? AND, I HAVE A 2018 JEEP CHEROKEE WHICH MAY DEVELOP THE SAME PROBLEMS. UGH!

MY CAR IS TRAMLINING. IN OTHER WORDS, MY CAR HAS THE TENDENCY TO FOLLOW IMPERFECTIONS IN THE ROAD AND ENDS UP YANKING THE STEERING WHEEL OUT OF MY HANDS WHENEVER THE FRONT TIRES FIND A RUT IN THE ROAD. THIS HAS CAUSED MY CAR TO DANGEROUSLY PULL TOWARDS ONCOMING TRAFFIC. ALSO, MY RADIO PRESET BUTTONS ON ENTERTAINMENT CENTER SOMETIMES DON'T FUNCTION WHEN INITIALLY STARTING MY CAR LEADING TO THE INABILITY TO CHANGE RADIO STATIONS. THE BUTTONS FOR MY HEATED SEATS AND HEATED STEERING WHEEL ON MY ENTERTAINMENT CENTER START-UP SCREEN SOMETIMES WILL NOT REMAIN ON AFTER ACTIVATING THEM, WHICH RESULTS IN HAVING TO REACTIVATE THEM THROUGH THE SECONDARY ACCESS MENU AFTER THE INITIAL START-UP SCREEN DISAPPEARS AND THE MAIN MENU APPEARS.

TAKATA RECALL I RECEIVED POSTCARD STATING OUR CAR HAD BEEN RECALLED AND SAYING TO TAKE IN FOR REPAIR. I CANNOT FIND THAT POSTCARD AND WHEN I CALL DEALER THEY SAY IT HAS NOT BEEN RECALLED THEREFORE I CANNOT BRING IN FOR REPAIR. WHY DID I RECEIVE THIS POSTCARD IF REPAIR NOT NEEDED AND WHY DOES EVERYTHING SAY CHRYSLER 300 2015 ARE AFFECTED AND THEY SAY IT IS NOT ON RECALL LIST? I DON'T WANT TO DRIVE A CAR THAT'S DANGEROUS!