2010 Chrysler 300C

The contact owns a 2010 Chrysler 300C. While driving at an undisclosed speed and approaching a roundabout, the brake pedal was depressed; however, the vehicle stalled. The vehicle was restarted and driven to the residence. The owner performed a diagnostic test but found a recorded history of the vehicle shutting down in the computer. The vehicle was not repaired, and the failure persisted. The contact referenced NHTSA Campaign Number: 10V200000 (ELECTRICAL SYSTEM); however, the VIN was not included in the recall. The vehicle was taken to a dealer. The manufacturer was notified of the failure. The failure mileage was 99,000.

The vehicle was sold with an outdated battery and later experienced repeated breakdowns. During the first repair visit, the dealership replaced the battery and alternator but failed to identify the root cause of the problem. The vehicle was returned, but the next day it broke down again. Upon inspection, it was discovered that the wiring harness was severely burnt and melted, creating a significant safety hazard that could cause stalling, fire, or total electronic failure. The dealership later diagnosed a PCM failure, which was not detected during the first repair visit. The wiring damage and PCM issue were not disclosed to the vehicle owner by the dealership, and there was no explanation provided for the cause. The problem has been confirmed by the dealership during the second visit, and photographs of the wiring damage are available. The electrical system and engine control were compromised, placing the driver and others at risk of sudden vehicle failure while driving.

2 ISSUES: 1)WHILE DRIVING, VEHICLE FREQUENTLY SHOWS NO AIR PRESSURE IN FRONT DRIVER SIDE TIRE SENSOR, HAPPENS FREQUENTLY 2) WHILE STARTING, VEHICLE WILL START AND RUN FOR APPROX 2-3 SECONDS THEN ENGINE WILL SHUT OFF, ISSUE 2 TYPICALLY DOES NOT REPEAT AFTER TURNING OFF VEHICLE THEN RESTARTING. THIS ISSUE OCCURRED MORE OFTEN WHEN STARTING VEHICLE AFTER BEING BRIEFLY TURNED OFF

FOR THE PAST TWO MONTHS WHILE ATTEMPTING TO ACCELERATE, MY RPM WILL JUMP TO OVER 3 WHILE BARELY PRESSING ON THE GAS. THIS ISSUE TENDS TO HAPPEN MORE WHEN I SLOW DOWN (BUT NOT COMPLETELY STOP, LIKE AT A CHANGING LIGHT) AND ATTEMPT TO SPEED BACK UP. MY CAR DOESN'T ACCELERATE VERY FAST BUT THE RPM WILL BE VERY HIGH. ALSO, WHILE ON THE HIGHWAY, GOING A CONSTANT SPEED MY RPM WILL JUMP UP AND DOWN. I'VE ATTEMPTED TO USE MY AUTOSTICK TO GET THE RPM TO DROP BACK DOWN AND IT ONLY HELPS OCCASIONALLY. I'VE HAD SPARK PLUGS REPLACED, A NEW BATTERY, A TRANSMISSION FLUSH, WIRES REPLACED FOR THE THROTTLE BODY (THEY WERE BROKEN/BURNT), MY CAR SAID IT HAD THE WRONG OIL IN IT, SO I GOT ANOTHER OIL CHANGE, I'VE HAD THE TRANSMISSION FLASHED TWICE. I'VE HAD 5 DIFFERENT PEOPLE/SHOPS LOOK AT MY CAR (INCLUDING THE DEALERSHIP) AND NONE OF THEM CAN FIGURE OUT WHAT'S CAUSING IT, ALL REPAIRS HAVE TOTALED OVER THE LAST TWO MONTHS SINCE HAVING THIS ISSUE, ROUGHLY $1,500. THE ISSUE IS STILL HAPPENING AND THIS IS MY SECOND CHRYSLER 300C.

ON OR ABOUT FEBRUARY 10, 2017, I BROUGHT MY CHRYSLER 300C TO ORR CHRYSLER ' DODGE ' JEEP ' RAM LOCATED AT 900 TRUMAN BAKER DRIVE, SEARCY, AR 72143 VIA A TOW TRUCK BECAUSE OF A DEAD BATTERY THAT HAD FAILED DUE TO A FAULTY, DEFECTIVE ALTERNATOR. AFTER MY FATHER SPOKE WITH TOMMY, THE SERVICE MANAGER, MY CAR WAS REPAIRED; HOWEVER, HE AND I WERE UNDER THE IMPRESSION THAT THE CAR WOULD BE REPAIRED THROUGH A SAFETY RECALL NOTICE 14V-634 (AKA P60) THAT HAD BEEN ISSUED FOR CHRYSLER 300 CARS EXPERIENCING SIMILAR ISSUES.

THE CAR SHUTS OFF WHILE DRIVING. THIS HAS HAPPENED TO ME AT LEAST 5 TIMES IN THE PAST MONTH SO FAR USUALLY IN THE MIDDLE OF A TURN. I HAVE TO PUT THE CAR IN PARK AND TURN THE KEY IN ORDER TO START IT UP AGAIN. IT STARTS UP AND I'M ON MY WAY AGAIN. THE ISSUE IS THERE IS NO WARNING LIKE THE CAR SLOWING DOWN OR VIBRATING OR A DASHBOARD WARNING LIGHT BEFORE IT SHUTS DOWN. I'M AFRAID THE DRIVER BEHIND ME WILL RUN IN TO ME BECAUSE OF THIS. I'VE HAD A DIAGNOSTIC TEST DONE TODAY AND THE REPAIR SHOP COULD NOT TELL ME WHAT IS WRONG BECAUSE THEY SEE NO HISTORY OF ANY CODES COMING UP. THEY WOULD NEED TO SEE IT HAPPEN. THAT WOULD BE HARD TO DO.

DRIVERS REAR TIRE SUDDENLY LOST AIR PRESSURE WHILE ON THE FREEWAY, WENT TO GAS STATION AND WHILE ATTEMPTING TO PLACE AIR IN THE TIRE IT BLEW IN MY FACE, INNER SIDEWALL SEPARATED AT SEAM WITH 18 INCH GASH. THE TIRES WERE ON MY CAR LESS THE 5 MONTHS & HAD LESS THAN 2,000 MILES. LOOKING AT YOUR SITE I SEE MULTIPLE COMPLAINTS OF SAME THING HAPPENING TO OTHERS. THE TIRE IS NOT AVAILABLE NATION WIDE AND PER MICHELIN CUSTOMER SERVICE ON BACK ORDER WITH NO PRODUCTION DATE AVAILABLE. I HAVE 3 MORE OF THESE TIRES ON MY CAR AND DO NOT FEEL SAFE DRIVING ON THESE TIRES AFTER REVIEWING THE COMPLAINTS ON YOUR SITE.