Air Bags. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

9 crash reports1 fire reports4 injury reports

Structure complaints

10 reports

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11,500 miles · Jul 2, 2026

Structure

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The contact owns a 2016 Chrysler 300. The contact stated that while driving at undisclosed speeds, the interior door panel on all four doors was shuddering while the windows were rolled down due to the air resistance. The contact stated that while attempting to depress the button to unlock the door on the driver’s side door, the door failed to unlock as needed. The local dealer was contacted; however, the vehicle was not repaired because the warranty had expired. The contact was adamant that the failure was a safety issue. The manufacturer was made aware of the failure. The failure mileage was approximately 11,500.

NHTSA ODI #11747997

Mileage unknown · Nov 6, 2023

Power TrainSteeringStructure

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The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it

NHTSA ODI #11553799

40,000 miles · Jun 13, 2023

Structure

The contact owns a 2016 Chrysler 300. The contact stated that water was leaking from the rear passenger’s side of the vehicle. Additionally, the contact stated that the window trim on the rear driver's side door had detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not…

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NHTSA ODI #11526802

50,000 miles · Oct 7, 2021

Structure

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The contact owns a 2016 Chrysler 300. The contact stated while the vehicle parked, she noticed that the interior door was separating from the door frame showing the padding on the front and rear driver’s and passenger’s side doors. The contact took the vehicle to a local dealer to have the vehicle inspected. The contact was informed that the sun or the heat had warped the parts connected to the door panels. The dealer recommended that the door panels be replaced. The contact was concerned that replacing the panels with the same type of panels would result in the same kind of failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

NHTSA ODI #11435906

30,000 miles · Sep 21, 2020

Structure

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TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT AND REAR DOORS PANELS DETACHED FROM THE PANELS AT THE WINDOWS. THE CONTACT STATED THE FAILURE WAS CALLED DE-LAMINATING. THE VEHICLE WAS TAKEN TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (11212 REISTERSTOWN RD SUITE A, OWINGS MILLS, MD 21117 (866) 771-8050) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PANEL NEEDED TO BE HEATED AND ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI #11360302

52,000 miles · Sep 17, 2020

Structure

THE FRONT, PASSENGER DOOR OF MY VEHICLE IS BECOMING WARPED AND HAS DETACHED FROM THE DOOR NEAR WHERE THE PANEL MEETS THE WINDOW. I'VE BEEN RESEARCHING THIS ISSUE ONLINE AND HAVE DISCOVERED IT IS A WIDESPREAD PROBLEM WITH CHRYSLER/DODGE VEHICLES. MY ORIGINAL DEALER WARRANTY HAS EXPIRED. I FILED A RECALL COMPLAINT THROUGH THE C…

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NHTSA ODI #11355594

4,000 miles · Aug 24, 2020

Structure

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT OVER TIME THE DOOR PANEL LIFTED AND SEPARATED FROM THE DOOR FRAME CAUSING THE LOCKING MECHANISM TO MALFUNCTION ON OCCASIONS. THE FAILURE AFFECTED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOORS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND M…

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NHTSA ODI #11350852

Mileage unknown · Aug 16, 2020

Structure

INTERIOR DOOR PANELS ARE WARPED AND LIFTED. I COMPLAINED TO CHRYSLER ALONG WITH MANY OTHERS, AND MY COMPLAINT WAS DENIED TWICE. THIS MANUFACTURING DEFECT CAUSES TEMPERATURE INSIDE MY VEHICLE TO BE COMPROMISED DUE TO THE LACK OF INSULATION.

NHTSA ODI #11349678

36,000 miles · Jul 13, 2020

Structure

THE INSIDE FRONT PASSENGER SIDE DOOR PANEL IS LIFTING UP AWAY FROM THE WINDOW. THIS CAR IS GARAGE KEPT AND I HAVE BEEN WORKING FROM HOME SINCE MARCH 23, 2020 SO IT HAS NOT BEEN LEFT OUT IN THE SUN. THE INTERIOR VINYL IS PULLING AWAY AND SEPARATING FROM THE BODY. THIS HAPPENED WHEN STATIONARY AND IS GETTING INCREASINGLY WORSE.

NHTSA ODI #11339042

30,000 miles · May 16, 2018

Air BagsSteeringStructureCrashInjury

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TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED AT THE TIME. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA ODI #11094093

Official recalls

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Electrical System:wiring

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V097000 · Power Train:axle Assembly:axle Shaft

Feb 14, 2017

Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.

Consequence & remedy

Consequence: A loss of motive power can increase the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.