2016 Chrysler 300

Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.

The bolts were loose on the driveshaft on the all-wheel-drive, which caused them to have to replace the entire driveshaft! If the driveshaft would’ve broke, whoever was driving the vehicle, whether it be me, or with my son in it, we would’ve wrecked and possibly died! The problem has been confirmed with a certified dealer! There is no warning signals. There was nothing and there is a recall on the same. There is a recall for the exact same problem as my car, and now they will not cover it because it doesn’t show up on the Vin! This is a very dangerous safety issue and Chrys learning to address this as soon as possible! Especially after one of their managers told me it would be paid for if I had a diagnosed with a certified dealer and now they’re saying they’re not paying for it

The contact owns a 2016 Chrysler 300. The contact stated while driving at an undisclosed speed, the power train warning light illuminated. The contact stated that when she arrived at her destination and proceeded to park the vehicle, the gear shifter was inoperable. The contact stated that she waited for several minutes, and the gear shifter became operable, and she was able to safely park the vehicle. The contact stated that the failure occurred previously, and the gear shifter was replaced but the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2016 Chrysler 300. The contact stated that while driving at 65 MPH, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the driveshaft had loosened. The driveshaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact to pay the deductible and diagnostic fee. The failure mileage was 49,642.

AFTER THE RECALL OF JULY 2019 TO ADDRESS ISSUE WITH ROTARY SHIFTER, I STARTED HAVING ISSUE WITH REVERSE NOT ENGAGING, TAKES SEVERAL ATTEMPTS BY TURNING CAR OFF, ETC TO GET IT TO GO INTO REVERSE. HAS BEEN TO DEALER 4 TIMES, NO CHECK ENGINE LIGHT OR CODES, SAID THAT THERE WAS NOTHING THAT THEY COULD DO. I CALLED CHRYSLER CUSTOMER SERVICE AND FILED A COMPLAINT. THEY CONTACTED THE DEALER AND WERE TOLD THAT THEY COULD NOT FIND ANY PROBLEM. CHRYSLER ASK THAT I TAKE THE CAR TO THE DEALER AND LEAVE IT UNTIL IT LOCKED UP ON THEM. THE PROBLEM IS INTERMITTENT, SOMETIMES SEVERAL DAYS, THEY WOULD NOT PROVIDE A LOANER AND WE CANNOT AFFORD A RENTAL FOR WHAT COULD BE DAYS TO WEEKS, SO CHRYSLER CLOSED THE CASE BECAUSE WE WOULD NOT COOPERATE. *TR

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING AT A LOW SPEEDS, THE CONTACT DEPRESSED THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME AND THE VEHICLE STALLED. THE "ELECTRONIC THROTTLE CONTROL SYSTEM SHOULD BE SERVICED" WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND RESTART IT TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT HE NEEDED TO KEEP HIS FOOT OFF THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 06/29/17*LJ THE CONSUMER STATED THE FAILURE ONLY OCCURRS AT SLOW SPEEDS. UPDATED 10/19/2017*JS

I WAS DRIVING ON INTERSTATE 93 IN BOSTON MA. WHEN WITHOUT ANY WARNING THE TRANSMISSION WENT FROM DRIVE INTO PARK AND THE CAR CAME TO A SCREECHING STOP. I WAS FORTUNATE THAT THE VEHICLES BEHIND ME WERE ABLE TO STOP IN TIME. I WAS BARELY ABLE TO DRIVE HOME AND CALLED THE DEALER, AND THEY MADE ARRANGEMENTS TO PICK UP THE VEHICLE BECAUSE I WOULD NOT DRIVE IT. I WAS TOLD THAT THE VALVE BODY WAS NO GOOD. THEY ORDERED THE PART, BUT WHEN THEY INSTALLED IT, I WAS TOLD THAT THAT PART WAS ALSO NO GOOD. THE SERVICE MANAGER SAID THAT THEY EVENTUALLY DID GET THE PART IN AND ADVISED ME THAT THE CAR HAD BEEN REPAIRED. AS OF THIS WRITING, I HAVE NOT PICKED UP THE CAR, AND QUITE FRANKLY I AM EXTREMELY CONCERNED THAT I WOULD NOT BE SO LUCKY IF THIS HAPPENED AGAIN ON THE HWY.