2016 Chrysler 300

The contact purchased a 2016 Chrysler 300. The contact stated that shortly after purchasing the vehicle, the vehicle was taken to a dealer for several repairs, and the contact was concerned that there was a mileage discrepancy as per a Carfax Report. The vehicle was a dealer sale. At the time of purchase, the mileage was 117,338; however, the Carfax Report indicated that the mileage was 156,268 in February 2017. The Carfax Report also stated that the odometer had previously been tampered with in 2017 and indicated a mileage of 5,093 instead of 7,542. The contact stated that currently the approximate mileage was 166,801.

1- Electrical components lost communication with all module I have diagnostic from dealer. 2- When happened car loose power putting my own safety and other at risk I don’t feel safety no more and all possible lights on dashboard come on. 3- I bring my car to dealer to do a diagnostic and said need change whole car harness, at time that dealer check 68 DYC was show, before happening to me twice and brin to shop close to my house one time has 85 DTC and second time 63 DTC I have diagnostic copy from dealer and from shop. 4- Dealer diagnosed my car. 5- It happened suddenly not warning at all when happened have to stop as soon as I can turn off engine and wait some minutes and turn on again after that engine light come on all the time and car can driving again. 6- Also a year ago on march last year my car was updated from Uconnect and a corrupt file from them damaged my radio they have to install a new radio with new software update for this reason at Uconnect expense, don’t know if this is related to this new problem that I have now, also send you the diagnostic at that time.

Have been having power steering problems over the past few years. Started by displaying a shift to park message while driving, my car would then lose power and shut down completely and power steering would lock up. Have taken to dealerships and independent mechanics and was told it was the wiring harness which they repaired several times and the car continued to have the issue. Approximately 3 months ago I was driving 55mph on highway when suddenly without any warning, the power steering failed and locked up making it very difficult to turn the wheel to get the vehicle off the highway safely. The power steering locking up put myself, my passengers and other drivers at risk bc I had no control over the steering. When I got the vehicle off of the highway a message repeatedly coming on and off saying “service power steering “ and another message saying power steering assist off service system. I was able to get the vehicle home, however the steering was extremely difficult especially in turns which is a major safety concern increasing a risk of an accident. I have done a lot of research about this issue and have found that there are numerous others with the same issue and same make/model as my 2016 Chrysler 300 C. I took the vehicle to another independent mechanic and they told me they couldn’t figure out what is wrong with it. I made another appointment with another mechanic and when I attempted to drive it “manually” as I had to do when it initially started doing this, the electric power steering has now completely locked up and the wheel is not functional at all and power steering has completely failed. This is not only a huge inconvenience but a serious safety hazard and should be investigated by the manufacturer.

The contact's son owns a 2016 Chrysler 300. The contact stated that the horn was inoperable. Additionally, the contact stated while her son was driving 60-65 MPH, the vehicle lost power steering functionality inadvertently. There was no warning light illuminated. The contact stated that the driver was able to veer to the side of the road. The contact stated that the driver turned off and restarted the vehicle, and the power steering became functional. The contact stated that the driver was able to drive to the residence. The vehicle was taken to an independent mechanic, where the failure could not be duplicated, and the contact was referred to the dealer. The dealer was contacted, and an appointment was scheduled for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,000.

Main Fuel Pump and accompanied electrical connect. The fuel pump and electrical wiring harness is available upon request. My safety was at risk due to a faulty electrical connection inside the fuel tank. My vehicle made a loud hmming sound at a stop sign, upon continuing forward the vehicle shut off randomly. Upon inspection, the fuel was not sending to the engine. We bought a new fuel pump and replaced at the side of the road. When inspecting the OEM fuel pump and accompanied electrical connection, we noticed over heated wiring and melts plastic inside the fuel tank on the underside of the fuel pump, as well as burnt connections on the outside of the fuel tank on the tip side of the fuel pump. We have pictures to support. No warning signs, signals, or lights were present at the time of failure. When purchasing new fuel pump, there were no instructions for replacement of electrical connections. The only indication we found as to what was happening was through public forums online, showing the electrical wiring was faulty and needed replacing with the alternative wiring harness due to wiring (hot wire, b+) being located too close to the grounding wiring causing it to burn amd/or arch creating a problem with which could cause fire and explosion. No information was readily available nor have we received any information on potential catastrophic injury or failure.

I was sitting at a stop light waiting to make a left turn when the electrical power steering randomly failed. This issue made it near impossible to turn the car and caused me to almost crash into a light pole when I tried to make the left turn. I then made an attempt to turn into a parking lot to get off the road almost causing me to wreck the car a second time. I have been told by multiple mechanics that this electrical power steering failure is not a common issue with newer vehicles. I want to submit this claim to make it known this make and model has this issue

We purchased the vehicle and after we purchased the vehicle we noticed that the odometer was 85,453 on the contract on 04/20/2021 and we had gotten the Carfax report on 05/10/2021 and in 2016 the odometers reading was 86,960 so we decided to have the further looked at for warranties at Viva Dodge Chrysler and the odometer was 88,521 miles

WHEN ENGAGING THE TURN SIGNAL (PARTICULARLY LEFT TURNS) THE WINDSHIELD WIPERS ENGAGE. HAVE ATTEMPTED "WIGGLING" THIS COMBINATION CONTROL LEVER, WHICH HAS A SMALL DEGREE OF PLAY WITHIN ITS RANGES OF MOTION. SOMETIMES THIS IS EFFECTIVE, BUT USUALLY THIS IS NOT. HAVE ALSO ATTEMPTED POSITIONING THE "PLAY" LEVEL TO EACH OF ITS NATURAL LIMITS. OCCASIONALLY THIS WORKS, BUT WITHIN A FEW TURN CYCLES IT REVERTS BACK TO ENGAGING THE WIPERS. VEHICLE IS IN MOTION WHEN THIS HAPPENS, MAKING A TURN. THIS HAS BEEN OCCURRING FOR OVER A YEAR.