NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
236 reports70,000 miles · Jun 1, 2021
Service Brakes, Air
The contact owns a 2014 CHRYSLER 300. The contact stated while driving at various speeds, the ABS and Brake warning lights, along with an unknown warning light illuminated. The contact had taken the vehicle to a dealer where he was informed that the ABS module needed to be replaced however, the part could not be repaired until M…
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The contact owns a 2014 CHRYSLER 300. The contact stated while driving at various speeds, the ABS and Brake warning lights, along with an unknown warning light illuminated. The contact had taken the vehicle to a dealer where he was informed that the ABS module needed to be replaced however, the part could not be repaired until March 2022. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
NHTSA ODI #11419214
88,900 miles · Apr 7, 2021
Electrical SystemEngine
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE LIGHTS STARTED FLICKERING. THE CONTACT STATED THAT THE ALTERNATOR FAILURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED BACK TO HER RESIDENCE. THE VEHICLE …
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TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE LIGHTS STARTED FLICKERING. THE CONTACT STATED THAT THE ALTERNATOR FAILURE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE RESTARTED AND WAS TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT HAD THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V741000 (ELECTRICAL SYSTEM) TWO YEARS PRIOR, AND RELATED THE FAILURE TO THE RECALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,900.
NHTSA ODI #11406906
42,500 miles · Mar 31, 2021
Engine
CAR HAS APPROX. 42525 LIMES. COMING FROM TRIP, HEARD LOUD ENGINE NOISE. WENT TO DEALER, FOUND PIPE FROM CATALYTIC TO MUFFLER BURNT OFF. DISCOVERED A KINK IN EXHAUST PIPE THAT WAS THERE WHEN MANUFACTURED AND IT CAUSED STRESS ON THE BEND FROM THE MUFFLER TO THE CATALYTIC CONVERTER. HAD TO REPLACE ENTIRE SYSTEM FROM CATALYTIC BACK.…
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CAR HAS APPROX. 42525 LIMES. COMING FROM TRIP, HEARD LOUD ENGINE NOISE. WENT TO DEALER, FOUND PIPE FROM CATALYTIC TO MUFFLER BURNT OFF. DISCOVERED A KINK IN EXHAUST PIPE THAT WAS THERE WHEN MANUFACTURED AND IT CAUSED STRESS ON THE BEND FROM THE MUFFLER TO THE CATALYTIC CONVERTER. HAD TO REPLACE ENTIRE SYSTEM FROM CATALYTIC BACK. NOT A CHEAP FIX BUT ONLY ONE THAT WAS AVAILABLE. DEALER DID A STAR CASE # 101881957. BUT TO DTE UNABLE TO GET ANY CONFIRMATION FROM CHRYSLER AS HAVING RECEIVED THIS.
NHTSA ODI #11405727
108,000 miles · Mar 2, 2021
Power Train
IT WAS NOTICED THAT THE VEHICLE WAS SUDDENLY LEAKING OIL AS IN A QUART ON THE PAVEMENT WHERE I HAD PARKED. TOOK IT TO A SERVICE CENTER AND THE OIL FILTER HOUSING COOLER IS CRACKED. HE ADVISED TO NOT DRIVE IT AS THE OIL IS POURING DOWN THE TOP OF THE MOTOR AND COULD CAUSE A FIRE OR OTHER ELECTRICAL PROBLEMS. UPON TRYING TO ORDER …
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IT WAS NOTICED THAT THE VEHICLE WAS SUDDENLY LEAKING OIL AS IN A QUART ON THE PAVEMENT WHERE I HAD PARKED. TOOK IT TO A SERVICE CENTER AND THE OIL FILTER HOUSING COOLER IS CRACKED. HE ADVISED TO NOT DRIVE IT AS THE OIL IS POURING DOWN THE TOP OF THE MOTOR AND COULD CAUSE A FIRE OR OTHER ELECTRICAL PROBLEMS. UPON TRYING TO ORDER THE PART, IT WOULD SEEM THAT A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE. THE MANAGER AT OUR SERVICE CENTER WAS TOLD IT WAS ON BACKORDER. 30,000 WAS THE NUMBER HE WAS TOLD OF THIS EXACT PART THAT OTHER PEOPLE WERE ALSO TRYING TO GET. THE VEHICLE SMELLED OF BURNING OIL AND WAS SMOKING WHEN IT WAS LAST DRIVEN. I AM ON WEEK 2 OF NOT HAVE A VEHICLE AND AM LOOKING AT THE VERY LEAST ANOTHER 5 WEEKS, BEFORE THE PART COULD POSSIBLE ARRIVE. IF THIS MANY PEOPLE ARE HAVING THE SAME PROBLEM WHY IS NOT A RECALL.
NHTSA ODI #11398652
62,400 miles · Jan 18, 2021
Power TrainVehicle Speed Control
DRIVING ON GARDEN STATE PARKWAY, SUDDENLY A BANG FROM CAR, NO POWER TRANSMITTED TO WHEELS, HAD TO COAST OVER TO RIGHT SHOULDER, IN TRAFFIC, WARNING LIGHT CAME ON AFTER CAR STOPPED, NEVER BEFORE, "SERVICE AWD SYSTEM". CAR ONLY HAS 62,400 MILES, NO PRIOR WARNINGS. HAD TO BE TOWED OFF HIGHWAY,VEHICLE INOPERABLE PENDING REPAIR. I F…
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DRIVING ON GARDEN STATE PARKWAY, SUDDENLY A BANG FROM CAR, NO POWER TRANSMITTED TO WHEELS, HAD TO COAST OVER TO RIGHT SHOULDER, IN TRAFFIC, WARNING LIGHT CAME ON AFTER CAR STOPPED, NEVER BEFORE, "SERVICE AWD SYSTEM". CAR ONLY HAS 62,400 MILES, NO PRIOR WARNINGS. HAD TO BE TOWED OFF HIGHWAY,VEHICLE INOPERABLE PENDING REPAIR. I FOUND INFORMATION ONLINE ABOUT FAILURE OF BOLTS ON DRIVESHAFT OF AWD SYSTEM, AND A RECALL BY FCA USA OF 75,000 2014-2017 CHRYSLER 300'S AND DODGE CHARGERS IN FEBRUARY OF 2017. I CHECKED FOR RECALLS ON MY VEHICLE 0N 1/16/21, AND THERE ARE NO OPEN RECALLS.
NHTSA ODI #11388637
97,000 miles · Dec 29, 2020
Air BagsCrashInjury
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, BACK AND CHEST INJURIES WHICH REQUIRED MEDICAL TREA…
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TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE CRASHED INTO THE REAR OF A SECOND VEHICLE. DURING THE CRASH THE VEHICLE SUSTAINED SEVERE FRONT END DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, BACK AND CHEST INJURIES WHICH REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER FLETCHER CHRYSLER SHERWOOD LOCATED AT 5922 WARDEN RD, SHERWOOD, AR 72120 WAS NOTIFIED OF THE INCIDENT. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 97,000.
NHTSA ODI #11385472
140,335 miles · Nov 30, 2020
Electrical SystemUnknown Or Other
WHEN I PUT ON MY AC I GET HEAT AND IT GETS SO HOT THAT I HAVE TO CLOSE OFF THE VENT AND OPEN UP THE PASSAGE SIDE TO COOL THE INSIDE OF THE CAR AND I'VE HAD WORK DONE TO THIS THREE TIMES AND I WANT TO KNOW IF ITS ON THE RECALL LIST AND NO ONE TOLD ME SO I NEED HELP WITH THIS PLEASE
NHTSA ODI #11377222
26,000 miles · Nov 14, 2020
Exterior Lighting
THE HEADLIGHTS PROVIDE NO SIDE ILLUMINATION. ALSO THE LIGHT PROJECTED INTO THE FRONT DIRECTION DOES NOT GIVE TOTAL COVERAGE. BULBS HAVE BEEN CHANGED TWICE WITH NO IMPROVEMENT IN THE SIDE ILLUMINATION AND MINIMAL TO THE FROM. I PURCHASED THE CAR USED FROM A LOCAL DEALER ON 06/33/2020
NHTSA ODI #11374684
88,000 miles · Sep 27, 2020
Seats
AS I WAS DRIVING MY DRIVER'S SEAT COLLAPSE THE BACK OF THE SEAT WENT ALL THE WAY FORWARD IN A BOTTOM OF THE SEAT WENT ALL THE WAY DOWN AS I WAS DRIVING AND I COULD NOT REMOTELY CONTROL MY SEATS WHATSOEVER. I HAD TO DISCONNECT MY BATTERY CABLES AND RESET MY WHOLE SYSTEM BUT AS IT SITS RIGHT NOW I CANNOT MOVE MY SEATS OR PUT THEM …
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AS I WAS DRIVING MY DRIVER'S SEAT COLLAPSE THE BACK OF THE SEAT WENT ALL THE WAY FORWARD IN A BOTTOM OF THE SEAT WENT ALL THE WAY DOWN AS I WAS DRIVING AND I COULD NOT REMOTELY CONTROL MY SEATS WHATSOEVER. I HAD TO DISCONNECT MY BATTERY CABLES AND RESET MY WHOLE SYSTEM BUT AS IT SITS RIGHT NOW I CANNOT MOVE MY SEATS OR PUT THEM IN MEMORY MODE MY SEATS WILL NOT MOVE FRONT OR PASSENGER SIDE. MY STEERING WHEEL WILL NOT GO UP AND DOWN NOR TELESCOPE, BRAKE PEDALS WILL NOT ADJUST ALSO. I CHANGED THE FUSE IN THE TRUNK FOUR TIMES IT WORKS FOR ABOUT A HALF A DAY AND IT STARTS ALL OVER AGAIN. THE FIRST TIME THIS HAPPENED WAS BACK IN JULY OF 2020 AS I WAS DRIVING AND IT WAS VERY VERY VERY SCARY,. ESPECIALLY BECAUSE I WAS ON THE HIGHWAY.
NHTSA ODI #11361336
185,202 miles · Sep 22, 2020
Steering
TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL LOCKED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE INSPECTED. THE MECHANIC DROVE THE VEHICLE AND INFORMED THE CONTAC THAT …
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TL* THE CONTACT OWNS A 2014 CHRYSLER 300. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL LOCKED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE INSPECTED. THE MECHANIC DROVE THE VEHICLE AND INFORMED THE CONTAC THAT THE STEERING WHEEL LOCKED INTERMITTENTLY WHILE DEPRESSING THE BRAKE PEDAL. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE MECHANIC DIAGNOSED THE VEHICLE WITH POWER STEERING FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 185,202.
NHTSA ODI #11360445
Official recalls
7Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Nov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Jul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Feb 14, 2017
Chrysler (FCA US LLC) is recalling certain 2014-2017 Dodge Charger and Chrysler 300 vehicles equipped with all-wheel drive (AWD). The front driveshaft bolts may loosen and allow the front driveshaft to disconnect, potentially causing a loss of motive power.
Consequence & remedy
Consequence: A loss of motive power can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace all eight front driveshaft bolts, free of charge. The recall began April 7, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T03.
Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Consequence & remedy
Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
Consequence & remedy
Consequence: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
EA16002 · Vehicle Rollaway, Engine On
Opened Feb 3, 2016 · Closed Jun 24, 2016
Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Additional source detail variants (2)
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
Power Train:automatic Transmission:gear Position Indication (prndl)
On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.
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