NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,987 reports33,000 miles · Jun 8, 2017
Power Train
SEVERAL RECALLS HAVE BEEN COMPLETED AND WE HAVE RECEIVED 2 DIFFERENT NEW TRANSMISSIONS; HOWEVER, WE CONTINUE TO EXPERIENCE SLOPPY GEAR SHIFTS AND INCONSISTENT SLUGGISH ACCELERATION. WHEN ACCELERATION IS NEEDED, THE ENGINE WILL SOMETIMES REV UP TO 5000 RPMS FOR 1 TO 2 SECONDS BEFORE FEELING A HARSH SLIP INTO GEAR WHICH CAUSES TH…
Read full complaint
SEVERAL RECALLS HAVE BEEN COMPLETED AND WE HAVE RECEIVED 2 DIFFERENT NEW TRANSMISSIONS; HOWEVER, WE CONTINUE TO EXPERIENCE SLOPPY GEAR SHIFTS AND INCONSISTENT SLUGGISH ACCELERATION. WHEN ACCELERATION IS NEEDED, THE ENGINE WILL SOMETIMES REV UP TO 5000 RPMS FOR 1 TO 2 SECONDS BEFORE FEELING A HARSH SLIP INTO GEAR WHICH CAUSES THE CAR TO JERK. IN CLOSE ENCOUNTER SITUATIONS THIS LEAVES A VERY UNEASY FEELING THAT YOU ARE UNABLE TO GET OUT OF DANGER IN A REASONABLE AMOUNT OF TIME. THE ACTION SEEMS TO OCCUR MOST OFTEN WHEN DECELERATING QUICKLY AND THEN ACCELERATING QUICKLY AS IF THE VEHICLE IS STUCK IN TOO HIGH A GEAR FOR A SECOND OR TWO AND THEN HARSHLY DOWN SHIFTS AS YOU HAVE IT FLOORED BECAUSE IT ISN'T GOING ANYWHERE. DEALERS CAN'T ALWAYS REPRODUCE IN THE BRIEF TEST DRIVES THEY CONDUCT. RECENTLY, THEY FLASHED THE "QUICK LEARN" COMPONENT AND SAY IT NOW APPEARS TO BE DRIVING AS DESIGNED...BUT IF THIS IS THE DESIGN, IT SEEMS VERY UNSAFE.
NHTSA ODI #10994055
13,933 miles · Jun 8, 2017
EnginePower Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ENGINE STALLED. THE CONTACT STATED THAT THE TRANSMISSION WAS LOCKED IN GEAR AND FAILED TO OPERATE. AS A RESULT, THE CONTACT MENTIONED THAT EVERY ELECTRONIC IN THE VEHICLE WAS LOCKED UNTIL THE VEHICLE WAS RESET. THERE WERE NO WARNING INDICATORS ILL…
Read full complaint
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. ON SEVERAL OCCASIONS, WHILE DRIVING, THE ENGINE STALLED. THE CONTACT STATED THAT THE TRANSMISSION WAS LOCKED IN GEAR AND FAILED TO OPERATE. AS A RESULT, THE CONTACT MENTIONED THAT EVERY ELECTRONIC IN THE VEHICLE WAS LOCKED UNTIL THE VEHICLE WAS RESET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HARRY BLACKWELL DODGE CHRYSLER JEEP RAM (1660 W BUSINESS U.S. 60, DEXTER, MO 63841), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 13,933.
NHTSA ODI #10993999
70,000 miles · Jun 7, 2017
Electrical SystemPower Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TAKEN TO BE REPAIRED AT MARSHALL CHRYSLER OF MARSHALL, TEXAS WHERE THE BATTERY WAS REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE CONTACT BELIEVED TH…
Read full complaint
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE THE VEHICLE WAS STATIONARY, IT WOULD NOT START WHEN PROMPTED. THE VEHICLE WAS TAKEN TO BE REPAIRED AT MARSHALL CHRYSLER OF MARSHALL, TEXAS WHERE THE BATTERY WAS REPLACED. THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE CONTACT BELIEVED THAT THE REPAIR CAUSED THE ELECTRICAL FAILURE IN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
NHTSA ODI #10993752
46,000 miles · Jun 7, 2017
Electrical SystemEngine
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10993728
45,000 miles · Jun 7, 2017
Electrical System
THE FACTORY BATTERY ON THIS YEAR AND MODEL IS BAD. CAUSES THE CAR TO NOT START RANDOMLY AND COMPLETELY SHUTS OFF DURING DRIVING DUE TO THE FAULTY BATTERY.
NHTSA ODI #10993659
63,382 miles · Jun 7, 2017
Electrical SystemSuspension
DROVE THE CAR FROM GERMANTOWN MD TO WASHINGTON DC FOR A PROGRAM, GOT IN THE CAR TWO HOURS LATER. DOOR UNLOCKED WITH REMOTE, PLACE FOOT ON BRAKE, DASH LIGHTS AND RADIO TURNS ON CAR WON'T START. STOP RECOGNIZING MY REMOTE IN THE CAR. I HAD PEOPLE TRY HOOKING UP JUMPER CABLES, NOTHING HAPPEN. AFTER TWO HOURS OF TRYING TO FIGURE OUT…
Read full complaint
DROVE THE CAR FROM GERMANTOWN MD TO WASHINGTON DC FOR A PROGRAM, GOT IN THE CAR TWO HOURS LATER. DOOR UNLOCKED WITH REMOTE, PLACE FOOT ON BRAKE, DASH LIGHTS AND RADIO TURNS ON CAR WON'T START. STOP RECOGNIZING MY REMOTE IN THE CAR. I HAD PEOPLE TRY HOOKING UP JUMPER CABLES, NOTHING HAPPEN. AFTER TWO HOURS OF TRYING TO FIGURE OUT WHAT'S WRONG CAR STARTS. DRIVE THE CAR HOME WITH NO ISSUES. NEXT MORNING CAR WON'T START SAME THING HAPPENING. I LOOKED DOWN AND NOTICED THE CAR SHOWING IN NEUTRAL WHEN THE KNOB TURNED TO PARK. THE ELECTRICAL SYSTEM READING MY CAR IN NEUTRAL BUT IT'S NOT THEREFORE IT WON'T START. I TOOK MY CAR IN FOR THE RECALL AND CRISWELL ONLY DID A UPDATING OF SOFTWARE, THE REWIRING OF THE ELECTRICAL SYSTEM WASN'T DONE. THE RECALL WASN'T DONE AS CALLED FOR AND THE REMOTE IS A REPLACEMENT AFTER THEY LOST MY ORIGINAL.
NHTSA ODI #10993655
34,600 miles · Jun 1, 2017
Electrical SystemElectronic Stability Control (esc)Power Train
THE PURCHASE OF THIS CAR HAS BEEN A HEADACHE SINCE THE FIRST MONTH OF OWNERSHIP. I IMMEDIATELY HAD TO HAVE A NEW TRANSMISSION PUT INTO A BRAND NEW CAR, WHICH IS UNHEARD OF. THERE HAVE BEEN AT LEAST TWO RE-CALLS FOR DIFFERENT PARTS OF THE CAR AND I'M TIRED OF SPENDING MONEY ON A CAR THAT IS A LEMON!!!
NHTSA ODI #10992725
28,000 miles · May 30, 2017
Unknown Or Other
THIS CAR IS A DEATH TRAP I PURCHASED IT APRIL 19, 2017 27K MILES HAVEN'T MADE MY FIRST PAYMENT YET AND THE CAR IS ABOUT TO KILL ME. ENGINE STALLING WHILE ON THE HIGHWAY RIGHT IN FRONT OF AN 18 WHEELER I LOST ACCELERATION AND CAR CUT OFF. CAR JERKS BACK AND FORTH VERY HARD THEN TELLS ME TO PUT IT IN PARK AND RESTART NUMEROUS TIME…
Read full complaint
THIS CAR IS A DEATH TRAP I PURCHASED IT APRIL 19, 2017 27K MILES HAVEN'T MADE MY FIRST PAYMENT YET AND THE CAR IS ABOUT TO KILL ME. ENGINE STALLING WHILE ON THE HIGHWAY RIGHT IN FRONT OF AN 18 WHEELER I LOST ACCELERATION AND CAR CUT OFF. CAR JERKS BACK AND FORTH VERY HARD THEN TELLS ME TO PUT IT IN PARK AND RESTART NUMEROUS TIMES. SOMETIMES DOING SO DOESN'T START THE CAR UNTIL AFTER A FEW TRIES. THIS CAR WILL CUT OFF LOSE SPEED AND NEARLY BREAK YOUR NECK DRIVING RATHER YOU ARE AT A LOW OR HIGH SPEED GOING UP OR DOWN HILL. TOOK IT TO CHRYSLER THEY DON'T SEEM TO KNOW WHAT'S WRONG WITH IT THEY KEPT MY CAR STILL TO SAY THEY DON'T KNOW WHAT'S GOING ON WITH IT. THERE'S NO LIGHTS THAT ARE POPPING ON AND NO WARNING BEFORE IT HAPPENS PLEASE DO NOT BUY THIS CAR. I'VE BEEN LOSING ACCELERATION ON THE HIGHWAY AND JUST DRIVING THROUGH THE CITY.
NHTSA ODI #10992337
5,000 miles · May 30, 2017
EnginePower Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY BUCKED, JERKED, HESITATED, AND LOST POWER. DURING THE FAILURE, THE CHECK ENGINE AND TRANSMISSION FAILURE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GARDEN CITY CHRYSLER IN HAMPSTEAD NEW YORK) ON SEVERAL OCCASIONS,…
Read full complaint
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY BUCKED, JERKED, HESITATED, AND LOST POWER. DURING THE FAILURE, THE CHECK ENGINE AND TRANSMISSION FAILURE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (GARDEN CITY CHRYSLER IN HAMPSTEAD NEW YORK) ON SEVERAL OCCASIONS, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO ISSUES WERE FOUND. THE CONTACT STATED THAT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.
NHTSA ODI #10992267
34,000 miles · May 30, 2017
Steering
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN AUDIBLE INDICATOR WAS HEARD AS A RED LIGHT ILLUMINATED WITH A MESSAGE DISPLAYED OF 'POWER STEERING UNAVAILABLE" AND THE POWER STEERING WAS LOST. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER JEEP DODGE OF ALEXANDRIA LOCATED AT 5900…
Read full complaint
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN AUDIBLE INDICATOR WAS HEARD AS A RED LIGHT ILLUMINATED WITH A MESSAGE DISPLAYED OF 'POWER STEERING UNAVAILABLE" AND THE POWER STEERING WAS LOST. THE VEHICLE WAS TAKEN TO OURISMAN CHRYSLER JEEP DODGE OF ALEXANDRIA LOCATED AT 5900 RICHMOND HWY, ALEXANDRIA, VA 22303, PHONE NUMBER: 703-329-1600 WHERE IT WAS DIAGNOSED WITH NEEDING A NEW ELECTRIC POWER STEERING MODULE. THE CONTACT STATED THAT AN APPOINTMENT WAS MADE FOR REPAIRS AND THE DEALER NEEDED TO ORDER THE MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT MENTIONED THAT THE VEHICLE HAD THREE RECALLS SINCE PURCHASING THE VEHICLE IN 2015 AS ONE OF THE RECALLS WAS TO REPLACE THE TRANSMISSION. THE FAILURE MILEAGE WAS 34,000.
NHTSA ODI #10992228
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
Illustration