NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
60 reportsClear category filter15,000 miles · Mar 7, 2018
Suspension
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 15 MPH, A NOISE EMERGED FROM THE REAR TIRES THAT GREW LOUDER. THE CONTACT DROVE THE VEHICLE TO AN UNKNOWN TIRE SHOP AND HAD THE REAR TIRES REPLACED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN EXPERIENCING THE NOISE EVER SINCE NOVEMBER OF 2017. THE VEHICLE WAS TAKEN TO HOL…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 15 MPH, A NOISE EMERGED FROM THE REAR TIRES THAT GREW LOUDER. THE CONTACT DROVE THE VEHICLE TO AN UNKNOWN TIRE SHOP AND HAD THE REAR TIRES REPLACED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN EXPERIENCING THE NOISE EVER SINCE NOVEMBER OF 2017. THE VEHICLE WAS TAKEN TO HOLLYWOOD CHRYSLER/JEEP IN HOLLYWOOD, FLORIDA ON DECEMBER 16, 2017. THE DEALER DID NOT FIND ANY FAILURES WITH THE VEHICLE. THE INDEPENDENT TIRE MECHANIC SUGGESTED THAT THAT THE NOISE MAY BE RELATED TO THE SUSPENSION. THE CONTACT RESEARCHED ONLINE AND FOUND A RECALL ISSUED BY THE MANUFACTURER FOR THE SUSPENSION, WHICH CAUSED THE TIRES TO WEAR OUT UNEVENLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
NHTSA ODI #11076617
37,500 miles · Nov 10, 2017
SuspensionUnknown Or OtherWheelsCrash
FIRST, THERE IS THE HVAC/WINDSHIELD DEFROST. MY CONCERN WITH THAT CONDITION IS THAT MY VEHICLE IS MY MAIN SOURCE OF TRAVEL AND TO HAVE THE HVAC TO WORK PROPERLY IN THE SUMMER IS VITAL AS WELL, AS HAVING A CLEAR WINDSHIELD. A BREAKDOWN AT NIGHT, AN ACCIDENT, HITTING A POLE HOLE, SOMETHING OR SOMEONE WOULD BE FAR WORSE THAN A MERE…
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FIRST, THERE IS THE HVAC/WINDSHIELD DEFROST. MY CONCERN WITH THAT CONDITION IS THAT MY VEHICLE IS MY MAIN SOURCE OF TRAVEL AND TO HAVE THE HVAC TO WORK PROPERLY IN THE SUMMER IS VITAL AS WELL, AS HAVING A CLEAR WINDSHIELD. A BREAKDOWN AT NIGHT, AN ACCIDENT, HITTING A POLE HOLE, SOMETHING OR SOMEONE WOULD BE FAR WORSE THAN A MERE INCONVENIENCE. INCIDENTALLY, MY INTENDED USE OF THE VEHICLE WAS MADE QUITE CLEAR TO THE SALES STAFF WHEN I BOUGHT IT. SECOND, AND THE MATTER OF FAR GREATER CONCERN TO ME IS THE TRANSMISSION. CAR MAKING CLUCKING NOISE, VIBRATING, JERKING WHILE SHIFTING GEARS AND LAUNCHING WHILE DRIVING AS IF SOMEONE HIT ME FROM THE BACK. THIRD, VEHICLE IS ONLY 2 YEARS OLD AND HAS HAD TO HAVE THE DRIVE SHAFT REPLACED. WHICH IN RETURN I'VE BEEN WITHOUT VEHICLE FOR MORE THEN 14 DAYS AND OCCUR EXTRA EXPENSES OF CAR RENTALS, TIRES AND WHEEL ALIGNMENT DUE TO IRREGULAR WEAR. FOURTH, HESITATION ON ATTEMPT TO ACCELERATE. I WAS INFORMED THAT ISSUE WOULD BE RESOLVED WITH REPLACEMENT OF DRIVE SHAFT. DEFECTIVE DRIVE SHAFT WAS THE REASON FOR DELAY AND JERKING. FIFTH, EXCESSIVE GAS BURNING. I WAS INFORMED THAT EXIST BECAUSE OF DRIVE SHAFT. ONCE DRIVE SHAFT WAS REPLACED IT DIDN'T RESOLVE ISSUE. I WAS GIVING A FORMULA TO CALCULATE GAS MILEAGE, WHICH WAS GIVEN TO DEALER. CAR AVERAGING 16MPG. PER CAR STICKER FUEL ECONOMY: HIGHWAY 29/ CITY 18. CAR IS DRIVEN MOSTLY ON HIGHWAY WITHOUT A LOT OF STOP AND GO TRAFFIC. OUR STATE'S LEMON LAW DICTATES THAT A VEHICLE CARRIES A PRESUMPTION THAT IT IS A LEMON IF A CONDITION EXISTS 'THAT IS LIKELY TO CAUSE DEATH OR SERIOUS BODILY INJURY IF THE VEHICLE IS DRIVEN AND THE NONCONFORMITY HAS BEEN SUBJECT TO REPAIR TWO OR MORE TIMES BY THE MANUFACTURER OR ITS AGENTS, AND THE BUYER OR LESSEE HAS AT LEAST ONCE DIRECTLY NOTIFIED THE MANUFACTURER OF THE NEED FOR THE REPAIR OF THE NONCONFORMITY.'
NHTSA ODI #11045255
Mileage unknown · Oct 23, 2017
SuspensionWheels
HAD TO HAVE THE WHEEL HUB REPLACEMENT AFTER ONLY HAVING THE CAR FOR 1 YEAR PUT NEEDS SHOCKS ONLY THREE YEARS OLD
NHTSA ODI #11035620
Mileage unknown · Sep 6, 2017
Suspension
BOTH FRONT LOWER CONTROL ARM MOUNTS ARE SPLIT CAUSING THE LOWER CONTROL ARM TO COME LOOSE.
NHTSA ODI #11021752
63,382 miles · Jun 7, 2017
Electrical SystemSuspension
DROVE THE CAR FROM GERMANTOWN MD TO WASHINGTON DC FOR A PROGRAM, GOT IN THE CAR TWO HOURS LATER. DOOR UNLOCKED WITH REMOTE, PLACE FOOT ON BRAKE, DASH LIGHTS AND RADIO TURNS ON CAR WON'T START. STOP RECOGNIZING MY REMOTE IN THE CAR. I HAD PEOPLE TRY HOOKING UP JUMPER CABLES, NOTHING HAPPEN. AFTER TWO HOURS OF TRYING TO FIGURE OUT…
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DROVE THE CAR FROM GERMANTOWN MD TO WASHINGTON DC FOR A PROGRAM, GOT IN THE CAR TWO HOURS LATER. DOOR UNLOCKED WITH REMOTE, PLACE FOOT ON BRAKE, DASH LIGHTS AND RADIO TURNS ON CAR WON'T START. STOP RECOGNIZING MY REMOTE IN THE CAR. I HAD PEOPLE TRY HOOKING UP JUMPER CABLES, NOTHING HAPPEN. AFTER TWO HOURS OF TRYING TO FIGURE OUT WHAT'S WRONG CAR STARTS. DRIVE THE CAR HOME WITH NO ISSUES. NEXT MORNING CAR WON'T START SAME THING HAPPENING. I LOOKED DOWN AND NOTICED THE CAR SHOWING IN NEUTRAL WHEN THE KNOB TURNED TO PARK. THE ELECTRICAL SYSTEM READING MY CAR IN NEUTRAL BUT IT'S NOT THEREFORE IT WON'T START. I TOOK MY CAR IN FOR THE RECALL AND CRISWELL ONLY DID A UPDATING OF SOFTWARE, THE REWIRING OF THE ELECTRICAL SYSTEM WASN'T DONE. THE RECALL WASN'T DONE AS CALLED FOR AND THE REMOTE IS A REPLACEMENT AFTER THEY LOST MY ORIGINAL.
NHTSA ODI #10993655
55,000 miles · Apr 13, 2017
Electrical SystemSuspensionVehicle Speed Control
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE BEGAN TO LOSE POWER AND THEN STALLED. THE CONTACT TURNED THE ENGINE OF AND WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL TO THE FLOORBOARD…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE VEHICLE BEGAN TO LOSE POWER AND THEN STALLED. THE CONTACT TURNED THE ENGINE OF AND WAS ABLE TO RESTART THE VEHICLE. IN ADDITION, WHILE DEPRESSING THE ACCELERATOR PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS LEANING OUTWARDS. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AXLE HAD DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 06/02/17*LJ *CN
NHTSA ODI #10972220
40,188 miles · Jan 6, 2017
Power TrainSuspension
THE VEHICLE HAS CONTINUAL JERKING,RATTLING, AND BOUNCING AT THE REAR WITH THE SLIGHTEST DIP IN ROAD WITHIN CITY LIMITS AND ALSO ON THE HIGHWAY AND SOUNDS AS IF THE VEHICLES IS ABOUT TO FALL APART. WHEN DRIVING THE CAR WILL ACCELERATE ITSELF CAUSING ME TO HARD BRAKE TO AVOID COLLISION. *TR
NHTSA ODI #10940225
47,350 miles · Sep 2, 2016
Electrical SystemPower TrainSuspension
THE VEHICLE HAS HAD REPEATED ELECTRICAL PROBLEMS WHERE THE INSTRUMENT PANEL WILL SUDDENLY START FLASHING SERVICE TRANSMISSION, SERVICE AIRBAGS, SERVICE BRAKES AND DURING THAT TIME THE ELECTRONIC GEAR SHIFT DISENGAGES FROM DRIVE AND ALTERNATES FROM PARK TO LOW WHILE THE VEHICLE IS MOVING. THE DEALERSHIP FINALLY AFTER TWO YEARS O…
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THE VEHICLE HAS HAD REPEATED ELECTRICAL PROBLEMS WHERE THE INSTRUMENT PANEL WILL SUDDENLY START FLASHING SERVICE TRANSMISSION, SERVICE AIRBAGS, SERVICE BRAKES AND DURING THAT TIME THE ELECTRONIC GEAR SHIFT DISENGAGES FROM DRIVE AND ALTERNATES FROM PARK TO LOW WHILE THE VEHICLE IS MOVING. THE DEALERSHIP FINALLY AFTER TWO YEARS OF COMPLAINING AND BEING TURNED AWAY BECAUSE THE CAR WAS NOT STORING AN CODES FOUND THE VEHICLE HAD A FAULTY ELECTRONIC MODULE IN THE TRANSMISSION. THIS TRANSMISSION HAS BEEN SERVICE AND REPROGRAMMED 4 TIMES SINCE IT'S PURCHASE IN JUNE OF 2014 AND NOW THERE IS A NEW RECALL FOR THE SAME ISSUE. I'M NOT SAFE IN THIS DEATH TRAP. *TR
NHTSA ODI #10903370
39,000 miles · Apr 28, 2016
Air BagsStructureSuspensionCrashInjury
WAS INVOLVED IN A 3 -CAR ACCIDENT ON 04/27/2016 PER THE WAY HE VEHICLE WAS HIT AND THE DAMAGES, THE AIRBAGS SHOULD HAVE DEPLOYED, NO AIRBAGS DEPLOYED AND CAR WOULD NOT TURN OFF... MEANING THE PUSH TO START WOULD NOT TURN OFF ENGINE... THE VEHICLE WAS IN MOTION WHEN ACCIDENT OCCURRED AND THERE IS NO REASON EXACTLY WHY THE AIRB…
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WAS INVOLVED IN A 3 -CAR ACCIDENT ON 04/27/2016 PER THE WAY HE VEHICLE WAS HIT AND THE DAMAGES, THE AIRBAGS SHOULD HAVE DEPLOYED, NO AIRBAGS DEPLOYED AND CAR WOULD NOT TURN OFF... MEANING THE PUSH TO START WOULD NOT TURN OFF ENGINE... THE VEHICLE WAS IN MOTION WHEN ACCIDENT OCCURRED AND THERE IS NO REASON EXACTLY WHY THE AIRBAGS DIDN'T DEPLOY BEING THAT THE AXLE IS DAMAGED AS WELL.
NHTSA ODI #10862031
5 miles · Feb 2, 2016
EngineSteeringSuspension
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE MADE A CONTINUOUS JERKING MOTION. THE CONTACT ALSO STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTE…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE MADE A CONTINUOUS JERKING MOTION. THE CONTACT ALSO STATED WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE ENGINE WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5. UPDATED 03/28/17 LJ THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS
NHTSA ODI #10823810
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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