NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
111 reportsClear category filter2,400 miles · Aug 2, 2015
Service Brakes
WHILE BACKING INTO A DRIVEWAY THE BRAKES MADE A LOUD SCREECH/GRINDING NOISE AND DID NOT STOP AS IT NORMALLY WOULD HAVE CAUSING ME TO ALMOST BACK INTO ANOTHER VEHICLE. CHRYSLER HAS ATTEMPTED TO REPAIR THE VEHICLE MULTIPLE TIMES AND THE VEHICLE CONTINUES TO RANDOMLY MAKE THIS SOUND AND FAIL TO STOP NORMALLY. THE DEALERSHIP CLAIMS …
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WHILE BACKING INTO A DRIVEWAY THE BRAKES MADE A LOUD SCREECH/GRINDING NOISE AND DID NOT STOP AS IT NORMALLY WOULD HAVE CAUSING ME TO ALMOST BACK INTO ANOTHER VEHICLE. CHRYSLER HAS ATTEMPTED TO REPAIR THE VEHICLE MULTIPLE TIMES AND THE VEHICLE CONTINUES TO RANDOMLY MAKE THIS SOUND AND FAIL TO STOP NORMALLY. THE DEALERSHIP CLAIMS THAT THE BRAKES ARE PERFORMING NORMALLY AND BESIDES THE SCREECH THERE IS NO PROBLEM WITH THE VEHICLE.
NHTSA ODI #10745671
10,250 miles · Jul 28, 2015
Electrical SystemService BrakesSteering
ON APRIL 9, 2015, WITH MY ENTIRE FAMILY IN THE CAR, WE SUFFERED A COMPLETE COMPUTER SHUTDOWN AT 55 MPH JUST FOUR MILES FROM MY HOME. I WAS ABLE TO GET MY CAR ALMOST OFF THE ROAD BEFORE IT COASTED TO A STOP. DURING THIS SHUTDOWN I WAS NOT ABLE TO STEER THE CAR, USE THE BRAKES, USE THE GAS, OR PULL SAFELY OFF THE ROAD. AFTER TUG…
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ON APRIL 9, 2015, WITH MY ENTIRE FAMILY IN THE CAR, WE SUFFERED A COMPLETE COMPUTER SHUTDOWN AT 55 MPH JUST FOUR MILES FROM MY HOME. I WAS ABLE TO GET MY CAR ALMOST OFF THE ROAD BEFORE IT COASTED TO A STOP. DURING THIS SHUTDOWN I WAS NOT ABLE TO STEER THE CAR, USE THE BRAKES, USE THE GAS, OR PULL SAFELY OFF THE ROAD. AFTER TUGGING THE SHIFTER NOB INTO PARK AND TRYING TO START THE CAR IT JUST MADE TERRIBLE CLICKING SOUNDS. THE SERVICE LIGHTS WOULD FLASH AND THE CAR WOULD SHAKE AS THE ENGINE WAS MAKING THESE LOUD CLICKING SOUNDS. I WAS NOT ABLE TO RESTART THE CAR AND WAS FORCED TO LEAVE IT WHERE IT SAT FOR THE TOW TRUCK TO ARRIVE. I WAS INFORMED THAT THERE WAS A PROBLEM WITH THE POWER DISTRIBUTION CENTER AND IT NEEDED TO BE REPLACED. I WAS WITHOUT A VEHICLE FOR 7 DAYS FROM THE TIME NEEDED TO GET THE PART AND HAVING TO WAIT FOR A RIDE TO THE DEALERSHIP TO PICK MY CAR UP. THE CAR CONTINUED TO SHIFT AT ODD TIMES AND IT STILL LUNGED WHEN PUT INTO PARK AND LIGHTS WOULD OCCASIONALLY FLASH ON DASHBOARD. I ASSUMED THAT THIS WAS DUE TO THE NEW 9 SPEED TRANSMISSION. ON JULY 23, 2015 AT 1:15PM MY CAR ONCE AGAIN SUFFERED A TOTAL SHUTDOWN IDENTICAL TO THE PREVIOUS ONE. THIS SITUATION WAS FAR MORE FRIGHTENING DUE TO MY SPEED AND LOCATION OF THE SHUTDOWN. I WAS TRAVELING AT 65MPH IN HEAVY TRAFFIC ON I-26 IN NORTH CAROLINA. IF NOT FOR THE ALERT DRIVERS BEHIND ME I WOULD HAVE SUFFERED CATASTROPHIC INJURIES IF NOT DEATH DUE TO LOSING ALL SPEED AND STEERING ON A BUSY INTERSTATE.
NHTSA ODI #10744100
17,000 miles · Jun 25, 2015
EngineEquipment Adaptive/mobilityService BrakesCrash
ENGINE IS REVVING HIGH, VEHICLE STALL ON THE HIGHWAY OVER FIVE TIMES, VEHICLE OVER HEATS, VEHICLE HAS A WINNING NOISE, VEHICLE TRANSMISSION JUMPS PLENTY OF TIME, VEHICLE REV, VEHICLE HAS SLOW ACCELERATION, VEHICLE HAS SLOW START UP, VEHICLE STEERING IS RATTLING.
NHTSA ODI #10730383
100 miles · May 30, 2015
Service BrakesWheels
I WAS DRIVING DOWN ROAD HEARD A NOISE WHEN I HIT A BUMP AND CONTINUE HEARING NOISE WHEN HITTING BUMPS. THEN ON SATURDAY MORNING NOTICED BRAKE GRINDING NOISE THEN SATURDAY AFTERNOON WHEN DRIVING HOME THE CALIPER CAME OFF AND DAMAGED MY RIM. WHEN I JACKED CAR UP TO INSPECT I NOTICED THE RETAINING BOLTS FOR THE CALIPER MISSING
NHTSA ODI #10722462
5,000 miles · May 29, 2015
EnginePower TrainService Brakes
ON A FEW OCCASIONS GOING DOWN HILL ON A HIGHWAY, THERE IS AN UNINTENDED ACCELERATION. THEN THE TRANSMISSION WILL STALL INTO GEAR GOING DOWNHILL AS WELL. THE ENGINE WILL BE AT VERY HIGH RPM FOR THE SPEED I GO WHICH IS 45-50. OFTEN WHEN I BACK OUT IN REVERSE, THE BRAKES MAKE A HUMMING NOISE.
NHTSA ODI #10722144
13,670 miles · May 21, 2015
Power TrainService Brakes
I WAS DRIVING ALONG A TWO LANE HWY DOING ABOUT 50-55MPH WHEN SUDDENLY THE SERVICE TRANSMISSION LIGHT CAME ON. I LOST THROTTLE CAPABILITY AND BASICALLY I WAS NOW COASTING ON A WINDY AND HILLY ROAD. I WAS ABLE TO PULL OFF AT A SAFE PLACE BEFORE I STOPPED. THE TRANSMISSION WOULD NOT SHIFT INTO PARK AND THOUGH THE SELECTOR STILL…
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I WAS DRIVING ALONG A TWO LANE HWY DOING ABOUT 50-55MPH WHEN SUDDENLY THE SERVICE TRANSMISSION LIGHT CAME ON. I LOST THROTTLE CAPABILITY AND BASICALLY I WAS NOW COASTING ON A WINDY AND HILLY ROAD. I WAS ABLE TO PULL OFF AT A SAFE PLACE BEFORE I STOPPED. THE TRANSMISSION WOULD NOT SHIFT INTO PARK AND THOUGH THE SELECTOR STILL INDICATED "P" IT WAS REALLY IN NEUTRAL BECAUSE IF I TOOK MY FOOT OFF THE BRAKE MY CAR ROLLED BACKWARD. MY PARKING BRAKE WOULDN'T ENGAGE AT FIRST EITHER. I HELD MY FOOT ON THE BRAKE AS I CALLED ROADSIDE ASSISTANCE. AT THIS POINT I WAS CONCERNED I WOULDN'T BE ABLE TO EXIT MY VEHICLE. AS I WAS TALKING WITH ROADSIDE ASSISTANCE I KEPT TRYING TO PUT THE CAR INTO PARK AND/OR ENGAGE THE PARKING BRAKE. FINALLY THE PARKING BRAKE WORKED AND I WAS ABLE TO TAKE MY FOOT OFF THE BRAKE. I THEN DECIDED TO TRY TO RESTART THE CAR. WHEN I TURNED THE CAR OFF THE TRANSMISSION DEFAULTED TO PARK. SO NOW I WAS SAFE TO EXIT. ONCE THE CAR WAS RESTARTED THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK. WAITED NEARLY 3 HOURS FOR A TOW.
NHTSA ODI #10717647
10,876 miles · May 8, 2015
EngineService BrakesSteering
ON MAY 3, 2015 WHILE DRIVING DOWN THE HIGHWAY WITH MY CHILDREN, THE CAR STALLED AND I LOST COMPLETE CONTROL OF ALL STEERING AND BRAKING FUNCTION. I IMMEDIATELY PLACED ON MY HAZARDS AS CARS SWERVED LEFT AND RIGHT TO AVOID SLAMMING INTO ME. I ATTEMPTED TO RESTART THE CAR AND IT WOULDN'T RESTART. AFTER SITTING FOR APPROXIMATELY 5 M…
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ON MAY 3, 2015 WHILE DRIVING DOWN THE HIGHWAY WITH MY CHILDREN, THE CAR STALLED AND I LOST COMPLETE CONTROL OF ALL STEERING AND BRAKING FUNCTION. I IMMEDIATELY PLACED ON MY HAZARDS AS CARS SWERVED LEFT AND RIGHT TO AVOID SLAMMING INTO ME. I ATTEMPTED TO RESTART THE CAR AND IT WOULDN'T RESTART. AFTER SITTING FOR APPROXIMATELY 5 MINUTES, THE CAR FINALLY RESTARTED. AS I FINALLY STARTED TO GO, THE CAR WOULD ACCELERATE QUICKLY AND THEN SLOW DOWN. WITHIN 10 MINUTES, IT STALLED AGAIN WHILE DRIVING. IT DID THIS 2 MORE TIMES. SERVICE WAS CALLED AND THE CAR WAS TAKEN TO THE SHOP. THE NEXT DAY I RECEIVED A CALL THAT THE CAR WAS FIXED. I PICKED UP THE CAR AND DROVE IT FOR ONE DAY. DRIVING HOME FROM WORK ON MAY 6, 2015, IT AGAIN STALLED WHILE I WAS DRIVING AND ALMOST CAUSED ME TO CRASH AS I LOST ALL STEERING AND BRAKING ABILITY. AGAIN, THE CAR WOULD NOT RESTART. SERVICE WAS CALLED AND TOOK THE CAR TO A DIFFERENT AUTHORIZED DEALER. I RECEIVED A CALL TODAY MAY 8TH THAT THE CAR WAS FIXED AND READY TO GO. I PICKED UP THE CAR AND DROVE HOME. BEFORE ARRIVING TO MY HOME, THE CAR STALLED AGAIN AND AGAIN I LOST ALL STEERING AND BRAKING ABILITY. SERVICE WAS CALLED ONCE MORE AND THE CAR WAS TAKEN BACK TO THE SHOP IT WENT TO THE FIRST TIME THIS HAPPENED ON MAY 3. *TR
NHTSA ODI #10715421
100 miles · May 6, 2015
Service Brakes
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAI…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 6/22/15*CN UPDATED 10/13/15*CN
NHTSA ODI #10714878
7,000 miles · Mar 25, 2015
Service BrakesSteeringVehicle Speed Control
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILURE SEEK SERVICE WARNING INDICATOR ILLUMINATED. THE PARKING BRAKE ENGAGED AND THE SERVICE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR …
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING FAILURE SEEK SERVICE WARNING INDICATOR ILLUMINATED. THE PARKING BRAKE ENGAGED AND THE SERVICE PARKING BRAKE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
NHTSA ODI #10701631
64 miles · Oct 10, 2014
Service Brakes
90% OF THE TIME WHEN IN REVERSE THE BRAKES GIVE A VERY LOUD GRINDING SORT OF SOUND AS IF METAL IS ON METAL. THE AMOUNT OF PRESSURE APPLIED ON THE BRAKES DOES NOT MATTER AS IT WILL HAPPEN EVEN WITH THE LIGHTEST OF PRESSURE. OWNED THIS VEHICLE 28 DAYS AND IT IS IN THE SHOP FOR A SECOND TIME ALREADY, FIRST REPAIR ATTEMPT WAS FOR TH…
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90% OF THE TIME WHEN IN REVERSE THE BRAKES GIVE A VERY LOUD GRINDING SORT OF SOUND AS IF METAL IS ON METAL. THE AMOUNT OF PRESSURE APPLIED ON THE BRAKES DOES NOT MATTER AS IT WILL HAPPEN EVEN WITH THE LIGHTEST OF PRESSURE. OWNED THIS VEHICLE 28 DAYS AND IT IS IN THE SHOP FOR A SECOND TIME ALREADY, FIRST REPAIR ATTEMPT WAS FOR THE SERVICE DEPT TO "BREAK IN THE BRAKES" WHICH I HAVE NEVER HEARD OF BEING NEEDED ON A NEW CAR AND THE DEALERSHIP SAID THAT WAS CHRYSLER'S ENGINEERING'S RECOMMENDATION. THIS SOLVED THE PROBLEM UNTIL THE MOMENT THEY BROUGHT MY CAR AROUND IN THE SERVICE BAY IN WHICH IT RETURNED BUT SLIGHTLY SOFTER WHEN THE SERVICE MANAGER PUT IT IN REVERSE. OVER THE NEXT COUPLE DAYS IT WENT RIGHT BACK TO THE LOUD GRINDING SOUND AS BEFORE AND HAS CONTINUED. ON MY SECOND RETURN, A WEEK LATER, THE DEALERSHIP HAS ADMITTED TO 5 OTHER 200'S HAVING COME BACK WITH THE SAME ISSUE SO FAR SINCE MY FIRST REPAIR ATTEMPT. CAR IS IN THE SHOP ON ITS 4TH DAY THIS TIME AROUND AND STILL WAITING FOR A DEFINITE SOLUTION TO THIS ISSUE. *TR
NHTSA ODI #10643921
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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