NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
693 reportsClear category filter1,000 miles · Jun 2, 2015
Power Train
9 SPEED TRANSMISSION HAS ISSUES. UPSHIFTS 2 TO 3 ARE HARSH AND SOMETIMES SLAMS IN AFTER WAITING TOO LONG TO SHIFT. WORST, THE VEHICLE ACTUALLY ACCELERATES WHEN SLOWING DOWN AND DOWNSHIFTING FROM 5 TO 4 (NO FOOT ON THE THROTTLE). THIS IS REPEATABLE CONSISTENTLY. SEVERAL TIMES NOW DURING QUICK STOPS (I.E. SOMEONE WALKS OUT ON T…
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9 SPEED TRANSMISSION HAS ISSUES. UPSHIFTS 2 TO 3 ARE HARSH AND SOMETIMES SLAMS IN AFTER WAITING TOO LONG TO SHIFT. WORST, THE VEHICLE ACTUALLY ACCELERATES WHEN SLOWING DOWN AND DOWNSHIFTING FROM 5 TO 4 (NO FOOT ON THE THROTTLE). THIS IS REPEATABLE CONSISTENTLY. SEVERAL TIMES NOW DURING QUICK STOPS (I.E. SOMEONE WALKS OUT ON THE ROAD) THE VEHICLE HAD A BURST OF ACCELERATION WHILE HARD BRAKING. DEALER ADVISES NOTHING THEY CAN DO - CHRYSLER REP TOLD THEM TO TELL CUSTOMERS "THIS IS NORMAL". UNFORTUNATELY THE UNEXPECTED BURST OF ACCELERATION IS NOT REPEATABLE WHEN NEEDED. VEHICLE HAS ALREADY BEEN CHECKED FOR RECALL AND HAS GONE THROUGH 2 SOFTWARE UPDATES. NOTE: I DO NOT BRAKE WITH MY LEFT FOOT. DURING BRAKING THE CAR IS ACCELERATING ON IT'S OWN.
NHTSA ODI #10723094
11,433 miles · Jun 1, 2015
Power Train
IN SEPTEMBER OF 2014 I PURCHASED A NEW 2015 200S. IN MAY 2015 I TOOK MY CAR IN TO GET THE RECALL WORK DONE AND AN OIL CHANGE AT MY LOCAL DEALERSHIP JERRY ULM CHRYSLER OF TAMPA AND THIS IS WHERE MY NIGHTMARE BEGINS. SHORTLY AFTER THIS VISIT, THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR BACK AND 3 DAYS AFTER THIS THEY REPLACED M…
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IN SEPTEMBER OF 2014 I PURCHASED A NEW 2015 200S. IN MAY 2015 I TOOK MY CAR IN TO GET THE RECALL WORK DONE AND AN OIL CHANGE AT MY LOCAL DEALERSHIP JERRY ULM CHRYSLER OF TAMPA AND THIS IS WHERE MY NIGHTMARE BEGINS. SHORTLY AFTER THIS VISIT, THE CHECK ENGINE LIGHT CAME ON. I TOOK THE CAR BACK AND 3 DAYS AFTER THIS THEY REPLACED MY TRANSMISSION. I PICKED UP MY CAR AFTER THE TRANSMISSION WAS REPLACED AND I STARTED TO HAVE ISSUES WITH THE CAR HESITATING AND IT WOULD ALMOST FEEL LIKE IF I WAS DRIVING A 20 YEAR OLD CAR WITH A BAD TRANSMISSION. I TOOK THE CAR BACK AND THEY STATED THAT SEVERAL OTHER THINGS WERE CORRECTED. THE CAR STILL HAS A SERIOUS ISSUE WHEN YOU DRIVE, I TOOK IT BACK FOR A TEST DRIVE WITH A TECH. AFTER THE TEST DRIVE HE STATED "THE JERKY DRIVE IS NORMAL WITH THIS CAR". AS I TOLD HIM, IF THE CAR DROVE THIS WAY WHEN I TEST DROVE IT, I WOULD HAVE NEVER PURCHASED THE CAR. I HAVE BEEN WAITING FOR A RESOLUTION TO THE PROBLEM FROM THE GM AT JERRY ULM CHRYSLER OF TAMPA AND TO DATE I HAVE NOT HEARD FROM HIM. THE CAR CONTINUES TO DRIVE POORLY AND THE OTHER DAY AS I WAS DRIVING, THE LETTER D STARTED TO FLASH AND THE CAR WOULD NOT MOVE. I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY. I WASNT ABLE TO POWER OFF THE CAR OR TAKE IT OUT OF GEAR FOR ALMOST 2 MINS. IT STOPPED FLASHING AND I WAS ABLE TO PUT THE CAR IN PARK AND I POWERED IT OFF. AFTER A FEW MINS, I TURNED THE CAR BACK ON AND IT WAS WORKING AGAIN.
NHTSA ODI #10722546
5,000 miles · May 29, 2015
EnginePower TrainService Brakes
ON A FEW OCCASIONS GOING DOWN HILL ON A HIGHWAY, THERE IS AN UNINTENDED ACCELERATION. THEN THE TRANSMISSION WILL STALL INTO GEAR GOING DOWNHILL AS WELL. THE ENGINE WILL BE AT VERY HIGH RPM FOR THE SPEED I GO WHICH IS 45-50. OFTEN WHEN I BACK OUT IN REVERSE, THE BRAKES MAKE A HUMMING NOISE.
NHTSA ODI #10722144
19,961 miles · May 28, 2015
Power Train
PURCHASED CARD IN JULY 2014. FIRST OCCURRENCE, 5 APRIL; 2ND OCCURRENCE, 1 MAY; 3RD OCCURRENCE, 15 MAY. WHILE SLOWING DOWN (APPROX. 45MPH) TRANSMISSION SHIFTS FROM DRIVE TO NEUTRAL. HAD TO MOVE TO SLOWER LANE, STOP, SHIFT TO PARK AND THEN TO DRIVE. THE LAST TIME IT HAPPENED 3 TIMES IN 2 HOURS, HAZARDOUS ROAD WARNING LIGHT APPEAR…
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PURCHASED CARD IN JULY 2014. FIRST OCCURRENCE, 5 APRIL; 2ND OCCURRENCE, 1 MAY; 3RD OCCURRENCE, 15 MAY. WHILE SLOWING DOWN (APPROX. 45MPH) TRANSMISSION SHIFTS FROM DRIVE TO NEUTRAL. HAD TO MOVE TO SLOWER LANE, STOP, SHIFT TO PARK AND THEN TO DRIVE. THE LAST TIME IT HAPPENED 3 TIMES IN 2 HOURS, HAZARDOUS ROAD WARNING LIGHT APPEARED. DEALER HAS CHANGED TRANSMISSION CONTROL MODULE, TESTED "PIN CONNECTIVITY", CONTACTED CHRYSLER CORP, CAR STILL IN THE SHOP. EACH TIME THE DEALER TEST DROVE IT, THEY EXPERIENCED THE SAME CONDITIONS. NOT SURE OF NEXT STEP.
NHTSA ODI #10722082
1,000 miles · May 27, 2015
Air BagsPower Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT AN UNKNOWN SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON FIVE SEP…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THAT AN UNKNOWN SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON FIVE SEPARATE OCCASIONS. THE CONTACT ALSO STATED THAT WHEN HE ACCELERATED AND SHIFTED GEARS, HE COULD HEAR A LOUD RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1,000.
NHTSA ODI #10721622
Mileage unknown · May 26, 2015
Power Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE TRANSMISSION FAILED TWICE. THE SERVICE TRANSMISSION LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE PREVENTED THE VEHICLE FROM SHIFTING INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE TRANS AXLE NEEDED TO BE REPLACED. THE V…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE TRANSMISSION FAILED TWICE. THE SERVICE TRANSMISSION LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE PREVENTED THE VEHICLE FROM SHIFTING INTO GEAR. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE TRANS AXLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL OCCURRED. THE CONTACT STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THAT THE TRANSMISSIONS WERE ON BACK ORDER BECAUSE THIS WAS A KNOWN ISSUE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. MA 08/06/15 UPDATED 10/17/2017*CN
NHTSA ODI #10721413
5,700 miles · May 22, 2015
Electrical SystemPower TrainVehicle Speed Control
DRIVING DOWN THE HIGHWAY DURING RUSH HOUR TRAFFIC AT 45 MPH, THE TRANMISSION WENT INTO NEUTRAL EVEN THOUGH THE SELECTOR WAS IN DRIVE AND DID NOT ALLOW ME TO ACCELERATE AT ALL WHILE THE CAR PROCEEDED TO SLOW TO A STOP. THE "SERVICE TRANSMISSION" MESSAGE, CHECK ENGINE LIGHT AND OTHER MESSAGES APPEARED. IT REQUIRED ME TO STOP MY CA…
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DRIVING DOWN THE HIGHWAY DURING RUSH HOUR TRAFFIC AT 45 MPH, THE TRANMISSION WENT INTO NEUTRAL EVEN THOUGH THE SELECTOR WAS IN DRIVE AND DID NOT ALLOW ME TO ACCELERATE AT ALL WHILE THE CAR PROCEEDED TO SLOW TO A STOP. THE "SERVICE TRANSMISSION" MESSAGE, CHECK ENGINE LIGHT AND OTHER MESSAGES APPEARED. IT REQUIRED ME TO STOP MY CAR, RESTART IT IN ORDER TO DRIVE IT AGAIN. THIS IS A VERY SERIOUS SAFETY CONCERN. IT ALSO GETS STUCK IN 4TH GEAR (LIMP HOME MODE) WHICH IS ALSO DANGEROUS BECAUSE THE ENGINE HAS VERY LITTLE POWER WHEN YOU STOP AND IT PREVENTS YOU FROM ACCELERATING AT THE RATE OF TRAFFIC. IT IS ALSO EXTREMELY HARD TO DRIVE UP HILLS.
NHTSA ODI #10721059
1,878 miles · May 22, 2015
EnginePower Train
I WAS DRIVING DOWN THE STREET GOING 25 MPH AND WHEN I PUSHED DOWN ON GAS PEDAL IT FELT LIKE MY TRANSMISSION JERK AND STALLED FOR A SECOND AND THEN STARTED DRIVING NORMAL. I JUS BOUGHT THIS CAR ON APRIL 29 2015 AND IT'S AND IT'S DOING THIS ALREADY. *TR
NHTSA ODI #10720974
13,670 miles · May 21, 2015
Power TrainService Brakes
I WAS DRIVING ALONG A TWO LANE HWY DOING ABOUT 50-55MPH WHEN SUDDENLY THE SERVICE TRANSMISSION LIGHT CAME ON. I LOST THROTTLE CAPABILITY AND BASICALLY I WAS NOW COASTING ON A WINDY AND HILLY ROAD. I WAS ABLE TO PULL OFF AT A SAFE PLACE BEFORE I STOPPED. THE TRANSMISSION WOULD NOT SHIFT INTO PARK AND THOUGH THE SELECTOR STILL…
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I WAS DRIVING ALONG A TWO LANE HWY DOING ABOUT 50-55MPH WHEN SUDDENLY THE SERVICE TRANSMISSION LIGHT CAME ON. I LOST THROTTLE CAPABILITY AND BASICALLY I WAS NOW COASTING ON A WINDY AND HILLY ROAD. I WAS ABLE TO PULL OFF AT A SAFE PLACE BEFORE I STOPPED. THE TRANSMISSION WOULD NOT SHIFT INTO PARK AND THOUGH THE SELECTOR STILL INDICATED "P" IT WAS REALLY IN NEUTRAL BECAUSE IF I TOOK MY FOOT OFF THE BRAKE MY CAR ROLLED BACKWARD. MY PARKING BRAKE WOULDN'T ENGAGE AT FIRST EITHER. I HELD MY FOOT ON THE BRAKE AS I CALLED ROADSIDE ASSISTANCE. AT THIS POINT I WAS CONCERNED I WOULDN'T BE ABLE TO EXIT MY VEHICLE. AS I WAS TALKING WITH ROADSIDE ASSISTANCE I KEPT TRYING TO PUT THE CAR INTO PARK AND/OR ENGAGE THE PARKING BRAKE. FINALLY THE PARKING BRAKE WORKED AND I WAS ABLE TO TAKE MY FOOT OFF THE BRAKE. I THEN DECIDED TO TRY TO RESTART THE CAR. WHEN I TURNED THE CAR OFF THE TRANSMISSION DEFAULTED TO PARK. SO NOW I WAS SAFE TO EXIT. ONCE THE CAR WAS RESTARTED THE TRANSMISSION WOULD NOT SHIFT OUT OF PARK. WAITED NEARLY 3 HOURS FOR A TOW.
NHTSA ODI #10717647
15,000 miles · May 21, 2015
Exterior LightingPower Train
THIS IS A FOLLOW UP ON PREVIOUS COMPLAINT SHOWN BELOW. VEHICLE HAS BEEN AT THE DEALER SINCE MAY 7,2015. ORIGINALLY INFORMED BY THE DEALER WHERE VEHICLE WAS PURCHASED THAT IT WOULD TAKE A COUPLE OF WEEKS TO GET A REPLACEMENT TRANSAXLE. I CONTACTED CHRYSLER CUSTOMER SERVICE ON MAY 20,2015 AND WAS INFORMED THAT THE EARLIEST THEY CA…
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THIS IS A FOLLOW UP ON PREVIOUS COMPLAINT SHOWN BELOW. VEHICLE HAS BEEN AT THE DEALER SINCE MAY 7,2015. ORIGINALLY INFORMED BY THE DEALER WHERE VEHICLE WAS PURCHASED THAT IT WOULD TAKE A COUPLE OF WEEKS TO GET A REPLACEMENT TRANSAXLE. I CONTACTED CHRYSLER CUSTOMER SERVICE ON MAY 20,2015 AND WAS INFORMED THAT THE EARLIEST THEY CAN GET A REPLACEMENT WOULD BE JUNE 26,2015 AND POSSIBLY AS FAR OUT AS AUGUST OF 2015. VEHICLE IS CURRENTLY AT DEALERSHIP. REPAIR AND RETURN IS UNKNOWN AT THIS TIME. "RECEIVED A RECALL NOTICE ABOUT AN ISSUE WITH THE TRANSAXLE PARK ROD LATE APRIL 2015. TOOK IT TO THE DEALER WHERE WE PURCHASED THE VEHICLE. WHERE INFORMED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED UNTIL AFTER MAY 1, 2015 NEEDED A SPECIFIC TOOL THAT HAD BEEN ORDERED. THEY DID INSPECT THE VEHICLE AND SAID THAT IT WAS SAFE, MAKE AN APPOINTMENT FOR AFTER MAY 1ST. ON MAY 7, 2015 MY WIFE WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH WHEN SHE SAID THE DASH WARNING LIGHTS STARTED GOING OFF AND WARNING BELLS STARTED GOING OFF. THE WARNING SAID "SERVICE TRANSMISSION" THEN WOULD FLASH TO "SHIFT TO PARK AND ENGAGE PARKING BRAKE". THE TRANSMISSION SEEMED TO HAVE SHIFTED INTO NEUTRAL. THE CAR WAS RUNNING BUT DID NOT HAVE ANY FORWARD MOMENTUM. THIS MESSAGE CONTINUED OVER AND OVER. SHE HAD TO GO OVER 3 LANES OF TRAFFIC BEFORE SHE COULD GET TO THE SIDE OFF THE ROAD TO A SAFE SPOT. SHE IMMEDIATELY PUT ON THE HAZARD LIGHTS WHEN THIS HAPPENED BUT HAD TO DODGE TRAFFIC. ONCE SHE WAS STOPPED THE SHIFTER DIAL WAS STILL LIT UP THAT IT WAS IN DRIVE, SHE MOVED IT TO PARK BUT STILL WAS LIT UP THAT IT WAS IN DRIVE. SHE PUT ON THE PARKING BRAKE AND TURNED THE CAR OFF. SHE WAITED A FEW MINUTES AND STARTED THE CAR AGAIN. THE SHIFTER DIAL NOW SHOWED TO BE IN PARK, SHE TRIED TO SHIFT TO ALL THE OTHER GEARS, THE CAR WOULD NOT MOVE AND THE DIAL STILL SHOWED IT WAS IN PARK."
NHTSA ODI #10717592
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi