NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
693 reportsClear category filter3,000 miles · Jul 27, 2015
Power Train
THE TRANSMISSON LUNGES AND DELAYS WHEN SHIFTING.THIS DOES NOT HAPPENS ALL THE TIME BUT DOES OCCUR. ONCE AT A STOP LIGHT, WHEN THE LIGHT TURNED GREEN THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS PEDDLE.AFTER I LET UP ON THE PEDDLE AND PUSHED IT AGAIN THERE WAS A RESPONSE. THE DELAY WAS LONG ENOUGH TO HAVE CARS BLOWING THEIR …
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THE TRANSMISSON LUNGES AND DELAYS WHEN SHIFTING.THIS DOES NOT HAPPENS ALL THE TIME BUT DOES OCCUR. ONCE AT A STOP LIGHT, WHEN THE LIGHT TURNED GREEN THERE WAS NO RESPONSE WHEN I STEPPED ON THE GAS PEDDLE.AFTER I LET UP ON THE PEDDLE AND PUSHED IT AGAIN THERE WAS A RESPONSE. THE DELAY WAS LONG ENOUGH TO HAVE CARS BLOWING THEIR HORNS BEHIND ME. I FEAR THAT THE TRANSMISSION COULD FAIL ANYTIME.
NHTSA ODI #10743662
10,500 miles · Jul 27, 2015
Power TrainVehicle Speed Control
ON 7/19/15 I WAS DRIVING MY NEWLY PURCHASED CHRYSLER 200S WITH APPROXIMATELY 10300 MILES. WHILE APPROACHING A STOP LIGHT AT 10MPH, THE CAR LOST ALL POWER AND COASTED TO A STOP WITH A "SERVICE TRANSMISSION" MESSAGE FLASHING ON THE SCREEN. I WAS NOT ABLE TO SHIFT THE CAR OUT OF DRIVE, AND THE GEAR SELECTION WAS BLINKING IN DRIVE. …
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ON 7/19/15 I WAS DRIVING MY NEWLY PURCHASED CHRYSLER 200S WITH APPROXIMATELY 10300 MILES. WHILE APPROACHING A STOP LIGHT AT 10MPH, THE CAR LOST ALL POWER AND COASTED TO A STOP WITH A "SERVICE TRANSMISSION" MESSAGE FLASHING ON THE SCREEN. I WAS NOT ABLE TO SHIFT THE CAR OUT OF DRIVE, AND THE GEAR SELECTION WAS BLINKING IN DRIVE. I HAD TO SHUT THE CAR OFF AND WAS STRANDED IN THE MIDDLE OF A BUSY ROAD FOR 15 MINUTES. I RESTARTED THE CAR AND WAS ABLE TO DRIVE IT TO THE DEALERSHIP. THEY REPLACED THE TCM MODULE AND RE-FLASHED THE SOFTWARE. ON 7/22/15 I RETURNED TO THE DEALERSHIP TO PICKUP MY CAR. WHILE THE SERVICE TECHNICIAN WAS PULLING THE CAR AROUND, THE CAR'S TRANSMISSION FAILED AND WAS STUCK IN REVERSE THIS TIME, UNABLE TO SHIFT OUT OF REVERSE. THEY REPROGRAMMED THE VALVE BODY AND PERFORMED A RE-LEARN. I PICKED THE CAR UP 7/23/15 AND WAS ASSURED EVERYTHING WAS FIXED. WHILE DRIVING HOME FROM WORK ON 7/24/15 ON THE INTERSTATE (75MPH), THE CARS TRANSMISSION AGAIN FAILED, LEAVING ME WITH NO THROTTLE POWER ON THE INTERSTATE, NEARLY CAUSING A COLLISION WITH A SEMI TRUCK. THE SAME ERROR MESSAGES AS THE FIRST INCIDENT WERE FLASHING ON THE CAR'S SCREEN. I COASTED THE CAR TO THE SITE OF THE INTERSTATE AND SHUT IT OFF COMPLETELY. AFTER 15 MINUTES I RESTARTED THE CAR AND DROVE IT TO THE DEALERSHIP. I AM VERY CONCERNED THIS CAR IS GOING TO GET MYSELF OR SOMEONE ELSE SERIOUSLY INJURED.
NHTSA ODI #10743650
7,317 miles · Jul 22, 2015
Power Train
1ST INCIDENT: JUNE 26TH CAR DIES IN DRIVEWAY. ENGINE IS RUNNING NO POWER TO WHEEL. HAVE IT FLAT BEDDED TO GREENWOOD CHRYSLER CORTLAND OHIO. THEY SAY IT WAS A BAD CONNECTION IN COMPUTER. REPLACE TWO CONNECTORS. GET CAR BACK ON 6/30/15. JULY 1ST, DRIVING CAR DOWN ROAD DOING 25 TO 30 MPH, LOOSE ALL POWER TO DRIVE TRAIN COAST TO …
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1ST INCIDENT: JUNE 26TH CAR DIES IN DRIVEWAY. ENGINE IS RUNNING NO POWER TO WHEEL. HAVE IT FLAT BEDDED TO GREENWOOD CHRYSLER CORTLAND OHIO. THEY SAY IT WAS A BAD CONNECTION IN COMPUTER. REPLACE TWO CONNECTORS. GET CAR BACK ON 6/30/15. JULY 1ST, DRIVING CAR DOWN ROAD DOING 25 TO 30 MPH, LOOSE ALL POWER TO DRIVE TRAIN COAST TO SIDE OF ROAD. FLAT BED IT BACK TO DEALER. THIS TIME THE SAY THE ARE REPLACING WIRING HARNESS IS SHIFTER. GET CAR BACK ON JULY 11TH DRIVING BACK FROM DEALERSHIP LOOSE POWER TO DRIVE TRAIN AGAIN GOING OVER A RAIL CROSSING. THANK GOD WAS ABLE TO COAST ACROSS AND TO THE SIDE OF ROAD. FLAT BED IT BACK TO DEALER NOTIFY CHRYSLER HEADQUARTERS GIVEN A CASE NUMBER. GET CAR BACK ON JULY 21ST AGAIN THEY SAID THEY REPLACED ANOTHER WIRING HARNESS. CAR LOSES POWER TO DRIVE TRAIN AGAIN. 17 MILES FROM DEALERSHIP RIGHT BEFORE CROSSING A FOUR LANE HIGHWAY. IF I LET THIS CAR BACK ON THE ROAD SOME IS GOING TO GET KILLED IN IT. PLEASE NOTE THIS IS A FULLY LOADED CAR WITH A 9 SPEED TRANSMISSION. I THINK IF YOU INVESTIGATE THIS IS NOT THE ONLY ONE HAVING PROBLEMS.
NHTSA ODI #10735826
4,000 miles · Jul 22, 2015
EngineExterior LightingPower Train
I WAS MERGING ONTO THE HIGHWAY AND MY DASHBOARD STARTED BLINKING TELLING ME I HAD TO PARK THE CAR. ONCE I PARKED IT I COULD NOT GET IT TO START AGAIN AND HAD IT TOWED TO CHRYSLER. THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT AND RESET THE PCM TO GET IT TO START AGAIN.
NHTSA ODI #10735822
1,716 miles · Jul 22, 2015
Power Train
2015 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND OTHER MECHANICAL/ TECHNICAL ISSUES. *SMD THE CONSUMER EXPERIENCED TRANSMISSION FAILURE. THE ENGINE LIGHT ON THE DASH ILLUMINATED. THE VEHICLE SHIFTED ROUGHLY, THERE WAS A FAULTY TRANSFER OF POWER, AND THE VEHICLE SURGED FORWARD UNEXPECTEDLY AND THE ENG…
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2015 CHRYSLER 200. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS AND OTHER MECHANICAL/ TECHNICAL ISSUES. *SMD THE CONSUMER EXPERIENCED TRANSMISSION FAILURE. THE ENGINE LIGHT ON THE DASH ILLUMINATED. THE VEHICLE SHIFTED ROUGHLY, THERE WAS A FAULTY TRANSFER OF POWER, AND THE VEHICLE SURGED FORWARD UNEXPECTEDLY AND THE ENGINE REFUSED TO TURN OFF. THE CONSUMER WAS INFORMED THE TRANSMISSION SOFTWARE WAS ADJUSTED AND THE PROBLEM WAS SOLVED. HOWEVER, TWO DAYS LATER, THE ENGINE LIGHT ILLUMINATED AGAIN. THE CONSUMER RETURNED TO THE DEALER AND THE FOLLOWING DAY, HE WAS INFORMED THE VEHICLE NEEDED A NEW TRANSMISSION. THE VEHICLE WAS RETURNED TO THE CONSUMER FOUR DAYS LATER WITH THE REPLACEMENT TRANSMISSION. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE SIMILAR PROBLEMS BEFORE THE REPLACEMENT. THE VEHICLE SHIFTED ROUGHLY AND INTERMITTENTLY, WHILE CRUISING, AND WHEN LIGHTLY PRESSING THE GAS PEDAL, THE VEHICLE WOULD SEEMINGLY HESITATE ONLY TO ENGAGE AFTER A MOMENT OF UNCERTAINTY. *JB
NHTSA ODI #10734167
13,000 miles · Jul 21, 2015
Electrical SystemPower TrainVehicle Speed Control
CAR WILL RANDOMLY SHIFT FROM DRIVE TO NEUTRAL WHILE DRIVING AND BECOME COMPLETELY UNRESPONSIVE. SOME TIMES IT ALLOWS YOU TO PULL OVER AND PUT INTO PARK THEN DRIVE, MOST TIMES THE ENTIRE CAR EXCEPT THE RADIO, BECOME UNRESPONSIVE AND HAVE TO PULL POSITIVE BATTERY TERMINAL TO RESET CAR. I'VE BROUGHT THE CAR IN FOR SERVICE 3 TIMES N…
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CAR WILL RANDOMLY SHIFT FROM DRIVE TO NEUTRAL WHILE DRIVING AND BECOME COMPLETELY UNRESPONSIVE. SOME TIMES IT ALLOWS YOU TO PULL OVER AND PUT INTO PARK THEN DRIVE, MOST TIMES THE ENTIRE CAR EXCEPT THE RADIO, BECOME UNRESPONSIVE AND HAVE TO PULL POSITIVE BATTERY TERMINAL TO RESET CAR. I'VE BROUGHT THE CAR IN FOR SERVICE 3 TIMES NOW WITH SAME ISSUE. EVERY TIME IS GETTING MORE AND MORE DANGEROUS AS PROBLEM IS NOT EASILY REPRODUCIBLE AND HAVE ALMOST BEEN STRUCK BY CARS FROM BEHIND OR ON SIDE OF ROAD.
NHTSA ODI #10735539
Mileage unknown · Jul 17, 2015
Electrical SystemPower TrainVehicle Speed Control
MY VEHICLE HAS ON MULTIPLE OCCASIONS EXPERIENCED A JERK IN WHICH THE VEHICLE WILL ACCELERATE WITH AND FORCE FROM MYSELF. THE 9-SPEED TRANSMISSION WILL SHIFT AT SUCH A RAPID AND UNCOMFORTABLE SPEED THAT THE CAR JERKS AT EVER SHIFT. I WAS BRAKING FOR A STOPLIGHT LAST WEEK WHEN THE GEAR SHIFTED AND JERKED CAUSING ACCELERATION THAT …
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MY VEHICLE HAS ON MULTIPLE OCCASIONS EXPERIENCED A JERK IN WHICH THE VEHICLE WILL ACCELERATE WITH AND FORCE FROM MYSELF. THE 9-SPEED TRANSMISSION WILL SHIFT AT SUCH A RAPID AND UNCOMFORTABLE SPEED THAT THE CAR JERKS AT EVER SHIFT. I WAS BRAKING FOR A STOPLIGHT LAST WEEK WHEN THE GEAR SHIFTED AND JERKED CAUSING ACCELERATION THAT ALMOST MADE ME REAR-END THE VEHICLE IN FRONT OF ME ALREADY STOPPED. I HAVE ALREADY HAD MY TRANSMISSION REPLACED TWO WEEKS AFTER BUYING THE VEHICLE. THEY THEN REPLACED THE COMPUTER SYSTEM AND AM NOW STILL EXPERIENCING THE SAME ISSUES. I WAS TOLD BY THE DEALERSHIP THAT THERE IS NOTHING THEY CAN DO UNTIL CHRYSLER RELEASES A RECALL THAT PROVIDES A COMPUTER UPDATE TO FIX THE ISSUE. I EMAILED CORPORATE BUT THEY REFUSE TO RESPOND TO ME AND NO ONE WILL PROVIDE ASSISTANCE ON THIS ISSUE. I HONESTLY JUST DON'T WANT TO KILLED IN AN ACCIDENT BECAUSE OF CHRYSLER'S' NEGLIGENCE.
NHTSA ODI #10734780
26,100 miles · Jul 15, 2015
Power Train
TUESDAY, JUNE 16, WHILE DRIVING 60MPH TO WORK AN AUDIBLE DING, AND THE D INDICATOR FLASHING AND NO POWER TO THE WHEELS, BUT ENGINE RUNNING. I SHIFTED TO N THEN D AND RESUMED POWER TO THE WHEELS. I TOOK TO DEALER WHERE THEY HAD THE CAR FOR 3 DAYS, AND SAID THEY DID A SOFTWARE UPDATE TO CORRECT. SUNDAY, 4:30PM, JULY 5TH. WAITING A…
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TUESDAY, JUNE 16, WHILE DRIVING 60MPH TO WORK AN AUDIBLE DING, AND THE D INDICATOR FLASHING AND NO POWER TO THE WHEELS, BUT ENGINE RUNNING. I SHIFTED TO N THEN D AND RESUMED POWER TO THE WHEELS. I TOOK TO DEALER WHERE THEY HAD THE CAR FOR 3 DAYS, AND SAID THEY DID A SOFTWARE UPDATE TO CORRECT. SUNDAY, 4:30PM, JULY 5TH. WAITING AT STOP LIGHT THERE WAS AN AUDIBLE DING, AND THE DASHBOARD LIGHTS FLASHED AND THE AUTOMATIC S INDICATOR FLASHING AND THERE WAS NO TRANSFER OF POWER TO THE WHEELS. I TURNED THE SHIFT KNOB TO N THEN BACK TO D, AND THE TRANSMISSION ENGAGED, BUT THE ESC (ELECTRONIC SPEED CONTROL), NOT THE TRACTION CONTROL, LIGHT ON THE DASH CAME ON AND WOULDN'T SHUT OFF UNTIL I STOPPED THE CAR AND RESTARTED THE IGNITION. MONDAY JULY 6TH, 11AM, WHILE DRIVING ON THE HIGHWAY AROUND 60MPH, THE AUDIBLE DING, THEN D INDICATOR STARTED FLASHING AND THERE WAS NO POWER TO THE WHEELS, BUT THE MOTOR IS RUNNING. I TURNED THE SHIFT KNOB TO N, THEN BACK TO D AND THE POWER TO THE WHEELS ENGAGED, BUT THE ESC INDICATOR STAYED LIT. THIS HAPPENED THREE MORE TIMES WITHIN A 6 HOUR PERIOD AS I WAS ON A LONG DRIVE OUT OF STATE. FRIDAY, JULY 10TH, THE AUDIBLE DING, THEN ALL THE DASH LIGHTS FLASHING, AND A MESSAGE ON THE DISPLAY"SERVICE TRANS STOP SAFELY SHUT OFF ENGINE TO ENGAGE PARK". I JUST GOT ON THE HIGHWAY GOING 40MPH, AND BARELY GOT TO THE CURB, AND I COULDN'T TURN THE SHIFT KNOB AS IT WAS LOCKED. ALL THE SHIFT INDICATOR LIGHTS WERE LIT. I TURNED THE CAR OFF AND RESTARTED AND CONTINUED TO DRIVE. MONDAY, JULY 13TH, JUST LEFT THE HOUSE FOR WORK AND GOT ABOUT 2 MILES GOING 30MPH AND THE SAME SCENARIO WITH THE "SERVICE TRANS STOP SAFELY...." OCCURRED. I'M TRYING TO SCHEDULE ANOTHER APPOINTMENT FOR SERVICE.
NHTSA ODI #10734419
26,100 miles · Jul 15, 2015
Power Train
TUESDAY, JUNE 16, WHILE DRIVING 60MPH TO WORK AN AUDIBLE DING, AND THE D INDICATOR FLASHING AND NO POWER TO THE WHEELS, BUT ENGINE RUNNING. I SHIFTED TO N THEN D AND RESUMED POWER TO THE WHEELS. I TOOK TO DEALER WHERE THEY HAD THE CAR FOR 3 DAYS, AND SAID THEY DID A SOFTWARE UPDATE TO CORRECT. SUNDAY, 4:30PM, JULY 5TH. WAITING A…
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TUESDAY, JUNE 16, WHILE DRIVING 60MPH TO WORK AN AUDIBLE DING, AND THE D INDICATOR FLASHING AND NO POWER TO THE WHEELS, BUT ENGINE RUNNING. I SHIFTED TO N THEN D AND RESUMED POWER TO THE WHEELS. I TOOK TO DEALER WHERE THEY HAD THE CAR FOR 3 DAYS, AND SAID THEY DID A SOFTWARE UPDATE TO CORRECT. SUNDAY, 4:30PM, JULY 5TH. WAITING AT STOP LIGHT THERE WAS AN AUDIBLE DING, AND THE DASHBOARD LIGHTS FLASHED AND THE AUTOMATIC S INDICATOR FLASHING AND THERE WAS NO TRANSFER OF POWER TO THE WHEELS. I TURNED THE SHIFT KNOB TO N THEN BACK TO D, AND THE TRANSMISSION ENGAGED, BUT THE ESC (ELECTRONIC SPEED CONTROL), NOT THE TRACTION CONTROL, LIGHT ON THE DASH CAME ON AND WOULDN'T SHUT OFF UNTIL I STOPPED THE CAR AND RESTARTED THE IGNITION. MONDAY JULY 6TH, 11AM, WHILE DRIVING ON THE HIGHWAY AROUND 60MPH, THE AUDIBLE DING, THEN D INDICATOR STARTED FLASHING AND THERE WAS NO POWER TO THE WHEELS, BUT THE MOTOR IS RUNNING. I TURNED THE SHIFT KNOB TO N, THEN BACK TO D AND THE POWER TO THE WHEELS ENGAGED, BUT THE ESC INDICATOR STAYED LIT. THIS HAPPENED THREE MORE TIMES WITHIN A 6 HOUR PERIOD AS I WAS ON A LONG DRIVE OUT OF STATE. FRIDAY, JULY 10TH, THE AUDIBLE DING, THEN ALL THE DASH LIGHTS FLASHING, AND A MESSAGE ON THE DISPLAY"SERVICE TRANS STOP SAFELY SHUT OFF ENGINE TO ENGAGE PARK". I JUST GOT ON THE HIGHWAY GOING 40MPH, AND BARELY GOT TO THE CURB, AND I COULDN'T TURN THE SHIFT KNOB AS IT WAS LOCKED. ALL THE SHIFT INDICATOR LIGHTS WERE LIT. I TURNED THE CAR OFF AND RESTARTED AND CONTINUED TO DRIVE. MONDAY, JULY 13TH, JUST LEFT THE HOUSE FOR WORK AND GOT ABOUT 2 MILES GOING 30MPH AND THE SAME SCENARIO WITH THE "SERVICE TRANS STOP SAFELY...." OCCURRED. I'M TRYING TO SCHEDULE ANOTHER APPOINTMENT FOR SERVICE.
NHTSA ODI #10734418
5,039 miles · Jul 15, 2015
Power Train
THE CAR WAS MOVING ABOUT 25 MPH WHEN DASH ERUPTED IN MULTIPLE FAILURE WARNINGS INCLUDING TRANSMISSION TEMPERATURE PROBLEM. TRANSMISSION LOCKED IN FIRST GEAR AND WOULD NOT SHIFT OUT OF FIRST. PULLED OVER AND WAITED. DASH AND TRANSMISSION AFTER SEVERAL MINUTES RETURNED TO NORMAL AND I DROVE SLOWLY HOME. BROUGHT CAR TO DEALER ON…
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THE CAR WAS MOVING ABOUT 25 MPH WHEN DASH ERUPTED IN MULTIPLE FAILURE WARNINGS INCLUDING TRANSMISSION TEMPERATURE PROBLEM. TRANSMISSION LOCKED IN FIRST GEAR AND WOULD NOT SHIFT OUT OF FIRST. PULLED OVER AND WAITED. DASH AND TRANSMISSION AFTER SEVERAL MINUTES RETURNED TO NORMAL AND I DROVE SLOWLY HOME. BROUGHT CAR TO DEALER ON 29TH AND THEY UPDATED SOFTWARE. HAD THIS EVENT OCCURRED ON THE HIGHWAY I OFTEN USE I BELIEVE THE SUDDEN LOSS OF TRANSMISSION RESPONSE AND LOCKING UP IN FIRST GEAR WOULD HAVE CAUSED MY CAR TO BE IN AN ACCIDENT.
NHTSA ODI #10734107
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi