NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
693 reportsClear category filter67,000 miles · Jul 25, 2018
Power TrainVehicle Speed Control
CAR WOULD OCCASIONALLY SHIFT VERY ROUGH BETWEEN 2 OF THE GEARS, NOT EXACTLY SURE WHICH ONES. VEHICLE INTERMITTENTLY THROUGH ITSELF INTO NEUTRAL WHILE DRIVING. THE ABOVE INCIDENTS WERE INTERMITTENT UNTIL THE FOLLOWING INCIDENT OCCURRED. BEFORE LEAVING FOR THE DAY, ATTEMPTED TO START VEHICLE. PARKING BRAKE LIGHT BEGAN TO FLASH AND…
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CAR WOULD OCCASIONALLY SHIFT VERY ROUGH BETWEEN 2 OF THE GEARS, NOT EXACTLY SURE WHICH ONES. VEHICLE INTERMITTENTLY THROUGH ITSELF INTO NEUTRAL WHILE DRIVING. THE ABOVE INCIDENTS WERE INTERMITTENT UNTIL THE FOLLOWING INCIDENT OCCURRED. BEFORE LEAVING FOR THE DAY, ATTEMPTED TO START VEHICLE. PARKING BRAKE LIGHT BEGAN TO FLASH AND MESSAGE DISPLAYED VARIOUS SERVICE WARNINGS. VEHICLE WOULD NOT START OR GO INTO GEAR. REMOVED BATTERY CABLE TO ATTEMPT A RESET OF WHATEVER THE UNDERLYING ISSUE IS. WAITED SOME TIME AND RECONNECTED BATTERY CABLE, NO EFFECT. AFTER TRYING FOR SOME TIME THE VEHICLE STARTED NORMALLY. AFTER THIS INCIDENT THE ONCE INTERMITTENT ISSUES BEGAN TO OCCUR FREQUENTLY. VERY ROUGH SHIFTING, FAR BEYOND WHAT SHOULD BE CONSIDERED NORMAL. CAR BEGAN TO THROW ITSELF INTO NEUTRAL WHEN REVERSING OR DRIVING ON PUBLIC ROADS NORMALLY. LOUD UNNATURAL, (SOUNDS LIKE ITS HAVING A VERY HARD TIME COMPLETING THE NORMAL MECHANICAL MOTION) CLUNK CAN BE HEARD MUCH LOUDER THEN WHAT IT SHOULD BE. AFTER THIS CONTINUED WHILE TRYING TO COMPLETE A NORMAL WORKDAY COMMUTE THE VEHICLE WENT INTO AND STAYED IN 2ND OR 3RD GEAR(BASED ON SPEED THRESHOLD). BEGAN TO RESEARCH RECALLS, A MAJOR RECALL FOR THESE EXACT ISSUES WAS ISSUED AND THE DEALER LISTED ONE OF THEM AS COMPLETE BASED ON 'INSPECTION' INSTEAD OF REPLACING A MAJOR COMPONENT WITH THE ISSUE, THE TRANSAXEL ASSEMBLY. ALL OF THE ISSUES OCCURRING COINCIDE WITH THIS AND ONE OTHER RECALL. THE OTHER RECALL WAS LISTED AS 'REPAIRED'. EITHER THE RECALLS WERE NOT COMPLETED OR THE REPAIRS AND INSPECTION ARE NOT SUFFICIENT.
NHTSA ODI #11113580
Mileage unknown · Jul 25, 2018
Electrical SystemElectronic Stability Control (esc)Power Train
I WAS IN THE MIDDLE OF DRIVING WHEN MY CAR WITHOUT WARNING BEGAN TO SHUTDOWN. AND SINCE I HAVEN'T BEEN ABLE TO START UP THE CAR . THE BATTERY COMPLETELY LOST LIFE IN WHICH I DON'T UNDERSTAND BECAUSE THE CAR WAS IN VERY GOOD SHAPE .THE MILES ON THE CAR IS APPROXIMATELY 67,500 IT WAS 56,100 WHEN I PURCHASED IT .
NHTSA ODI #11113517
52,360 miles · Jul 24, 2018
Power TrainVehicle Speed Control
MY CAR REVES UP THE RPMS WHEN IM ACCELERATING AND IT FEELS AS THOUGH THE TRANSMISSION IS SLIPPING.
NHTSA ODI #11113409
70,123 miles · Jul 21, 2018
Air BagsElectrical SystemPower Train
"TAKATA RECALL" MY 2015 CHRYSLER 200 STARTED DISPLAYING SERVICE AIR BAGS , AND THEN THE SERVICE ENGINE LIGHT CAME ON AFTER THAT IT SHUT OFF TWICE AND NOW IT WON'T CRANK UP. BUT THE DASH LIGHTS STAY ON AND THE RADIO PLAYING, SO I HAD TO DISCONNECT THE BATTERY. EACH TIME THE CAR SHUT OFF, I WAS DRIVING AND I WAS ON A MAJOR ROAD I…
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"TAKATA RECALL" MY 2015 CHRYSLER 200 STARTED DISPLAYING SERVICE AIR BAGS , AND THEN THE SERVICE ENGINE LIGHT CAME ON AFTER THAT IT SHUT OFF TWICE AND NOW IT WON'T CRANK UP. BUT THE DASH LIGHTS STAY ON AND THE RADIO PLAYING, SO I HAD TO DISCONNECT THE BATTERY. EACH TIME THE CAR SHUT OFF, I WAS DRIVING AND I WAS ON A MAJOR ROAD IN THE CITY DOING THE TIME PERIOD PEOPLE IS GETTING OFF WORK. THE CAR IS PARKED IN MY YARD AND WILL NOT CRANK, I BELIEVE IT IS A ELECTRICAL PROBABLY.
NHTSA ODI #11112821
55,000 miles · Jul 18, 2018
Power Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE FAILED TO DISPLAY THE CORRECT GEAR AS THE VEHICLE WAS SHIFTED INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE DEALER (PALMER DODGE CHRYSLER JEEP RAM, 11460 ALPHARETTA HWY, ROSWELL, GA) WAS CONTACTED, BUT THE VEHICLE …
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE FAILED TO DISPLAY THE CORRECT GEAR AS THE VEHICLE WAS SHIFTED INTO PARK. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE DEALER (PALMER DODGE CHRYSLER JEEP RAM, 11460 ALPHARETTA HWY, ROSWELL, GA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
NHTSA ODI #11112114
88,000 miles · Jul 11, 2018
EnginePower Train
CAR JERKS A LOT WHEN PULLING OFF AND STOPPING
NHTSA ODI #11110723
66,000 miles · Jul 5, 2018
Power Train
WHEN I WAS ON THE HIGHWAY MY CAR WENT FROM DRIVE TO NEUTRAL AND BACK TO DRIVE RESULTING IN A SUDDEN JUMP FROM THE CAR. I WENT TO THE DEALER AND THEY JUST REFLASHED MY TRANSMISSION INSTEAD OF FIXING THE ACTUAL PROBLEM
NHTSA ODI #11109574
69,012 miles · Jul 4, 2018
EnginePower Train
I STARTED TO FEEL THE JERK RANDOMLY WHILE THE CAR SWITCHED GEARS. TOOK IT FOR AN OIL CHANGE AND TOLD THE DEALERSHIP/MECHANIC THREE DIFFERENT TIMES. EACH TIME WHEN I PICKED IT UP, THEY TOLD ME THEY WERE UNABLE TO SEE THE PROBLEM AFTER DRIVING IT AROUND. IT HAPPENS SPORADICALLY BUT WHEN IT DOES, THE CAR FEELS LIKE IT RAN INTO A …
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I STARTED TO FEEL THE JERK RANDOMLY WHILE THE CAR SWITCHED GEARS. TOOK IT FOR AN OIL CHANGE AND TOLD THE DEALERSHIP/MECHANIC THREE DIFFERENT TIMES. EACH TIME WHEN I PICKED IT UP, THEY TOLD ME THEY WERE UNABLE TO SEE THE PROBLEM AFTER DRIVING IT AROUND. IT HAPPENS SPORADICALLY BUT WHEN IT DOES, THE CAR FEELS LIKE IT RAN INTO A WALL AND JERKS HARD. IF I WAS ABLE TO MAKE IT HAPPEN I WOULD SO THE MECHANIC COULD SEE. OVER THE PAST FEW DAYS I HAVE NOTICED IT HAS BEEN OCCURRING MORE FREQUENTLY. THIS IS TAKING PLACE WHILE IN THE HIGHWAY DRIVING 55 MPH, WITH THE CRUZE CONTROL ON AND STILL CONTINUES WITH IT OFF. THE CHECK ENGINE LIGHT ALSO HAS COME ON.
NHTSA ODI #11109516
112,000 miles · Jul 2, 2018
Air BagsPower Train
1) I WAS DRIVING ON A CITY STREET 40 MPH AND THE CAR LOST POWER AND STOPPED ON THE MIDDLE OF STREET IN A VERY UNSAFE POSITION, I TRIED TO RESTART THE CAR BUT IT ONLY MADE THE START NOISE AND DID NOT WORK ANYMORE. 2)THE AIRBAG SERVICE LIGHT IS ON FOR MORE THAN 4 MONTHS.
NHTSA ODI #11105097
11,000 miles · Jun 29, 2018
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE REVERSED INSTEAD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES WITH EXTREME PRESSURE IN ORDER TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT BEFORE THE VEHICLE WAS SHIFTED INTO DRIVE, I…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT AN UNKNOWN SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE REVERSED INSTEAD. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL SEVERAL TIMES WITH EXTREME PRESSURE IN ORDER TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT BEFORE THE VEHICLE WAS SHIFTED INTO DRIVE, IT WOULD ACCELERATE RAPIDLY INTO TRAFFIC. THE CONTACT HAD TO SLAM ON THE BRAKE PEDAL AGAIN TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE CRUISE CONTROL WAS NOT OPERATING CORRECTLY. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM 24 (1020 BELMONT ST, BROCKTON, MA 02301, (781) 961-1550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 11,000.
NHTSA ODI #11104692
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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