NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
693 reportsClear category filter40,000 miles · Mar 30, 2019
Air BagsPower Train
HELLO I'VE SUBMITTED AND REACHED OUT PLENTY OF TIMES ABOUT A FAULTY TRANSMISSION THAT WHEN ACCELERATED FEELS LIKE IT'S IN NEUTRAL THEN GETS A GEAR AND CAUSES VEHICLE TO MAKE A HARSH SOUND WHEN KICKS INTO GEAR AND HAVE ALMOST GOTTEN INTO PLENTY OF ACCIDENTS DUE TO THIS. ALSO AIR BAG SENSOR IN PASSENGER SEAT TURNS ON EVERYTIME SOM…
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HELLO I'VE SUBMITTED AND REACHED OUT PLENTY OF TIMES ABOUT A FAULTY TRANSMISSION THAT WHEN ACCELERATED FEELS LIKE IT'S IN NEUTRAL THEN GETS A GEAR AND CAUSES VEHICLE TO MAKE A HARSH SOUND WHEN KICKS INTO GEAR AND HAVE ALMOST GOTTEN INTO PLENTY OF ACCIDENTS DUE TO THIS. ALSO AIR BAG SENSOR IN PASSENGER SEAT TURNS ON EVERYTIME SOMEONE GETS IN AS IF IT DOESN'T WORK PROPERLY.
NHTSA ODI #11192636
85,000 miles · Mar 27, 2019
EnginePower Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE COMING TO A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. ALL STAR DODGE CHRYSLER JEEP RAM (11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050) DIAGNOSED AND REPAIRED THE POWER TRAIN CONTROL MODULE. TH…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE COMING TO A STOP, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. ALL STAR DODGE CHRYSLER JEEP RAM (11503 ST CHARLES ROCK RD, BRIDGETON, MO 63044, (314) 291-2050) DIAGNOSED AND REPAIRED THE POWER TRAIN CONTROL MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
NHTSA ODI #11192046
36,000 miles · Mar 27, 2019
Power Train
TRANSMISSION JERKS WHEN SHIFTING AND LUNGES FORWARD DURING BRAKING
NHTSA ODI #11191770
60,750 miles · Mar 26, 2019
Power Train
THE EXACT ISSUE I AM HAVING IS A RECALL ISSUE ON THE SAME MODEL AND MAKE OF MY CAR. IT IS ABOUT THE TRANSMISSION SHIFTING INTO NEUTRAL WHILE DRIVING. MY VIN DID NOT BECOME A PART OF THE INITIAL RECALL BUT IS CURRENTLY EXPERIENCING THIS ISSUE. I HAVE GOTTEN THE MODULES UPDATED BUT THE ISSUE HAS STILL PERSISTS.
NHTSA ODI #11191703
46,000 miles · Mar 14, 2019
Air BagsEnginePower Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED, AND THE VEHICLE HESITATED AND DECELERATED WHILE DRIVING. THE FAILURES OCCURRED WITHOUT WARNING. IN ADDITION, THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP R…
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED, AND THE VEHICLE HESITATED AND DECELERATED WHILE DRIVING. THE FAILURES OCCURRED WITHOUT WARNING. IN ADDITION, THE AIR BAG INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS (6110 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 646-6908) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO NOTICED THAT THE ENGINE WAS BARE AND CHANGED THE OIL; HOWEVER, THE FAILURE RECURRED LATER DURING THE WEEK. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 46,000.
NHTSA ODI #11186870
48,150 miles · Mar 13, 2019
Electrical SystemElectronic Stability Control (esc)Power Train
THE CAR GOES INTO NEUTRAL BY ITSELF WHILE DRIVING ON THE CITY STREET. WARNING LIGHT INDICATED I NEEDED MY TRANSMISSION SERVICED WHILE DRIVING ON THE HIGHWAY THEN WENT AWAY AFTER I LET THE CAR SIT. TRANSMISSION SLIPPED DURING THAT TIME CAUSING THE CAR NOT TO BE ABLE TO ACCELERATE PROPERLY TO KEEP UP WITH THE SPEED LIMIT. KEY …
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THE CAR GOES INTO NEUTRAL BY ITSELF WHILE DRIVING ON THE CITY STREET. WARNING LIGHT INDICATED I NEEDED MY TRANSMISSION SERVICED WHILE DRIVING ON THE HIGHWAY THEN WENT AWAY AFTER I LET THE CAR SIT. TRANSMISSION SLIPPED DURING THAT TIME CAUSING THE CAR NOT TO BE ABLE TO ACCELERATE PROPERLY TO KEEP UP WITH THE SPEED LIMIT. KEY HAVING PROBLEMS WITH MY LEFT FRONT TIRE SUSPENSION. BATTERY DIED OUT THE BLUE WHILE PARKED. KEY FOB SAYS ITS UNDETECTED BUT I HAVE IT IN MY HAND. I HAVE TO PUT THE KEY DIRECTLY ON THE IGNITION BUTTON THEN PUSH THE BUTTON TO START THE CAR. I WANTED TO ALSO INDICATE SUSPENSION. THE CAR RATTLES WHILE DRIVING ON REGULAR BUMPY ROADS. MY LEFT TIRE HAS AN ISSUE THE MECHANIC COULDN'T FIGURE OUT.
NHTSA ODI #11186372
30,000 miles · Mar 6, 2019
Electrical SystemPower Train
SOMETIME WHEN PUTTING CAR IN PARK IT WILL TELL YOU IT IS NOT IN PARK AND WILL NOT LET YOU TURN CAR OFF UNTIL YOU SHIFT IT INTO ANOTHER GEAR AND THEN SHIFT BACK INTO PARK. RADIO SOMETIMES WILL NOT COME ON.
NHTSA ODI #11184736
41,000 miles · Mar 2, 2019
Power TrainUnknown Or Other
WHILE DRIVING THE CAR A WARNING ⚠️ SIGN APPEARS TO PLACE YOUR CAR IN P (PARK). DUE TO THE ENGINE SHUTTING OFF OUT OF NOWHERE.
NHTSA ODI #11183613
64,467 miles · Feb 28, 2019
Power Train
TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 20 MPH, THE VEHICLE BECAME DIFFICULT TO SHIFT INTO GEAR AND THE RPMS INCREASED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE PERFORMING SHIFTING AND 4WD UNAVAILABLE MESSAGE WAS DISPLAYED. THE CONTACT CALLED OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE (2406 CRAIN HWY, …
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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING 20 MPH, THE VEHICLE BECAME DIFFICULT TO SHIFT INTO GEAR AND THE RPMS INCREASED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE PERFORMING SHIFTING AND 4WD UNAVAILABLE MESSAGE WAS DISPLAYED. THE CONTACT CALLED OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE (2406 CRAIN HWY, BOWIE, MD 20716, (855) 822-3228) AND A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 64,467.
NHTSA ODI #11183091
74,000 miles · Feb 28, 2019
Air BagsPower TrainService Brakes
I PURCHASED MY 200 IN 2017, THE ABS INDICATOR LIGHT WILL NOT GO OFF, THERE ACTUALLY A RECALL BUT, MY VIN DOESN'T SHOW IT. MY EMERGENCY PARK HAS IGNITES ON ITS WHILE STATIONARY AT A STOP SIGN AND WHILE IN TRAFFIC AT A RED LIGHT, THANKFULLY THERE WASN'T ANY SEMI-TRUCKS BEHIND ME BECAUSE, THERE WOULD HAVE BEEN A FATALITY. THE CAR …
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I PURCHASED MY 200 IN 2017, THE ABS INDICATOR LIGHT WILL NOT GO OFF, THERE ACTUALLY A RECALL BUT, MY VIN DOESN'T SHOW IT. MY EMERGENCY PARK HAS IGNITES ON ITS WHILE STATIONARY AT A STOP SIGN AND WHILE IN TRAFFIC AT A RED LIGHT, THANKFULLY THERE WASN'T ANY SEMI-TRUCKS BEHIND ME BECAUSE, THERE WOULD HAVE BEEN A FATALITY. THE CAR HAS LOST POWER WHILE IN MOTION AT LEAST 3 TIMES. JUST RECENTLY MY CAR BECOME STUCK IN NEUTRAL AND THE CAR WOULD NOT MOVE. I CALLED CHRYSLER, THEY STATED THAT IT WAS A POWERTRAIN ISSUE AND IT WOULD BE COVERED WITH MY WARRANTY, SO THEY PAID FOR THE TOW TO THE DEALERSHIP, THE DEALERSHIP HAD THE CAR FOR A DAY, THEY COUNTERCLAIMED WHAT CHRYSLER STATED, THEY CLAIMED THAT IT WAS BECAUSE, THE BATTERY WAS JUST REPLACED SO THE COMPUTER NEEDED TO BE RE-SET BUT, THIS HAPPENED ON 2/12/2019 AND MY BATTERY WAS REPLACED ON 9/2018. THERE WAS A RECALL IN 8/2015 FOR THIS EXACT SAME ISSUE. I TALKED TO THE GUYS AT MY REGULAR SERVICE STATION AND AS SOON AS I TOLD THEM WHAT HAPPEN THEY KNEW THAT I WAS LIED TO BY THE LOCAL CHRYSLER DEALERSHIP.
NHTSA ODI #11183062
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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