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2015 Chrysler 200

Owner reports · Recalls · Investigations

More warning signs than most 200 years

Owner complaints for the 2015 Chrysler 200 are substantially higher than the model-year median of 336.

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When problems were reported

Mileage at the reported incident

1,442 reports with mileage · 545 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 752 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 693 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 606 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

99 crash reports24 fire reports50 injury reports

Engine complaints

606 reports
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50,000 miles · Oct 15, 2018
Engine

ON OCTOBER 10TH AND 12TH MY CAR SLOWLY STARTED SHUTTING DOWN WHILE DRIVING AND GAVE AN ERROR MESSAGE TO "SHIFT TO P AND PRESS START" I DID THIS AND THE CAR STARTED UP AGAIN AND CONTINUED TO RUN. ON OCTOBER 15TH ON MY DRIVE TO WORK THIS HAPPENED AGAIN, THANK GOODNESS I WAS ON A SIDE STREET SO I COULD PULL OVER TO GET THE CAR STA…

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ON OCTOBER 10TH AND 12TH MY CAR SLOWLY STARTED SHUTTING DOWN WHILE DRIVING AND GAVE AN ERROR MESSAGE TO "SHIFT TO P AND PRESS START" I DID THIS AND THE CAR STARTED UP AGAIN AND CONTINUED TO RUN. ON OCTOBER 15TH ON MY DRIVE TO WORK THIS HAPPENED AGAIN, THANK GOODNESS I WAS ON A SIDE STREET SO I COULD PULL OVER TO GET THE CAR STARTED AGAIN. IT STARTED AFTER A FEW TRIES AND I MADE IT BACK HOME BUT THE CAR COMPLETELY DIED IN MY DRIVEWAY. NOTHING WORKED NOT EVEN THE UNLOCK BUTTONS FOR THE PASSENGER DOORS. I TAKE A MAJOR INTERSTATE TO WORK AND COULD HAVE BEEN SERIOUSLY HURT HAD I MADE IT THAT FAR THIS MORNING OR HURT OTHERS. SOMEBODY NEEDS TO DO SOMETHING ABOUT THIS, I HAVE READ PLENTY OF OTHER COMPLAINTS ABOUT THE SAME MODEL OF CAR DOING THIS EXACT SAME THING. MY CAR ONLY HAS APPROXIMATELY 50,000 MILES ON IT.

NHTSA ODI #11140373

68,000 miles · Oct 12, 2018
Engine

TAKATA RECALL MY VEHICLE SHUT DOWN ON ME LAST NIGHT WHILE DRIVING FOR THE UMPTEENTH TIME SINCE I'VE HAD IT. I'VE CONTACTED CHRYSLER BUT OF COURSE THEY ACT AS IF THEY KNOW NOTHING. I GOT SERVICED FOR TWO RECALLS ONE IN 2016AND THE OTHER 2017 AND NEITHER HAVE REMEDIED THE ISSUE. THERE IS NO CODE, NO LIGHTS COME ON OR ANYTHING. THE…

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TAKATA RECALL MY VEHICLE SHUT DOWN ON ME LAST NIGHT WHILE DRIVING FOR THE UMPTEENTH TIME SINCE I'VE HAD IT. I'VE CONTACTED CHRYSLER BUT OF COURSE THEY ACT AS IF THEY KNOW NOTHING. I GOT SERVICED FOR TWO RECALLS ONE IN 2016AND THE OTHER 2017 AND NEITHER HAVE REMEDIED THE ISSUE. THERE IS NO CODE, NO LIGHTS COME ON OR ANYTHING. THE ONLY WARNING WARNING THAT I GET IS FOR ME TO PUT IT IN PARK IN ORDER TO RESTART IT. I'LL NEVER PURCHASE ANOTHER CHRYSLER IN MY LIFE.

NHTSA ODI #11139930

91,733 miles · Oct 6, 2018
Electrical SystemEnginePower Train

THE CAR WILL NOT SHUT OFF, IT SAY IT IS NOT IN PARK

NHTSA ODI #11138777

51,400 miles · Sep 27, 2018
EnginePower Train

VEHICLE TRANSMISSION DOES NOT FUNCTION CORRECTLY. SEVERE JERKING MOVEMENTS UPON ACCELERATION AND BREAKING. VEHICLE IS VERY UNSAFE TO DRIVE IN SITUATIONS THAT REQUIRE LEFT OR RIGHT HAND TURNS INTO TRAFFIC. EXTREMELY UNRELIABLE ACCELERATION! VEHICLE WILL LOSE POWER IN MIDDLE OF TURN WITH ONCOMING TRAFFIC. SEVERAL NEAR MISSES …

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VEHICLE TRANSMISSION DOES NOT FUNCTION CORRECTLY. SEVERE JERKING MOVEMENTS UPON ACCELERATION AND BREAKING. VEHICLE IS VERY UNSAFE TO DRIVE IN SITUATIONS THAT REQUIRE LEFT OR RIGHT HAND TURNS INTO TRAFFIC. EXTREMELY UNRELIABLE ACCELERATION! VEHICLE WILL LOSE POWER IN MIDDLE OF TURN WITH ONCOMING TRAFFIC. SEVERAL NEAR MISSES WHEN ATTEMPTING TO MAKE A LEFT-HAND TURN IN MULTI-LANE HIGHWAYS. SIMPLY PUT, I DO NOT FEEL SAFE DRIVING THIS VEHICLE. DEALERSHIP HAS SERVICED THIS VEHICLE MULTIPLE TIMES WITH NO RESOLUTION. THIS ISSUE IS AN EVERYDAY OCCURRENCE.

NHTSA ODI #11132040

Mileage unknown · Sep 27, 2018
EngineService Brakes

BRAKE PEDAL WILL NOT PUSH DOWN AND CAR WON'T START.

NHTSA ODI #11131931

57,000 miles · Sep 25, 2018
Electrical SystemEngine

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. PERIODICALLY, THE VEHICLE STALLED WITHOUT WARNING AND THE INSTRUMENT PANEL FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT STATED THAT THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO CERRITOS DODGE CHRYSLER JEEP RAM (LOCATED AT 18803 STUDEBAKER RD, CERRITOS, CA 90703, (562…

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TL* THE CONTACT OWNS A 2015 CHRYSLER 200. PERIODICALLY, THE VEHICLE STALLED WITHOUT WARNING AND THE INSTRUMENT PANEL FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT STATED THAT THE FAILURES RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO CERRITOS DODGE CHRYSLER JEEP RAM (LOCATED AT 18803 STUDEBAKER RD, CERRITOS, CA 90703, (562) 402-5335), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO OPEN RECALLS UNDER THE VIN AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

NHTSA ODI #11131586

71,000 miles · Sep 24, 2018
Electrical SystemEnginePower Train

WHILE DRIVING AT ABOUT 25 MPH, MY CAR LOST POWER WITH NO WARNING. ALL OF A SUDDEN, I SAW THE ERROR MESSAGE "SHIFT TO PARK TO START". WHEN ATTEMPTING TO RESTART, IT HESITATED IN DOING SO.

NHTSA ODI #11130903

97,000 miles · Sep 10, 2018
EngineFuel/propulsion SystemSuspension

VECHILE SHOWED NO WARNING OF OVER HEATING REMIND U THIS IS ALMOST THE LUXURY MODEL 200S.. ALSO EMISSION ALWAYS COMES UP WITH CHECK ENGINE EVEN WHEN I CHANGE GAS.. ALSO FUEL CAP ISN'T ALWAYS A TIGHT FIT EVEN THREW MOPAR POPS UP AS CAP LOOSE! HAVE A TERRIBLE SUSPENSION PROBLEM BEING A SPORTS MODEL WITH 19INCH STOCK RIMS VERY POUR …

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VECHILE SHOWED NO WARNING OF OVER HEATING REMIND U THIS IS ALMOST THE LUXURY MODEL 200S.. ALSO EMISSION ALWAYS COMES UP WITH CHECK ENGINE EVEN WHEN I CHANGE GAS.. ALSO FUEL CAP ISN'T ALWAYS A TIGHT FIT EVEN THREW MOPAR POPS UP AS CAP LOOSE! HAVE A TERRIBLE SUSPENSION PROBLEM BEING A SPORTS MODEL WITH 19INCH STOCK RIMS VERY POUR DESIGN ON LOWER CONTROL ARM BUSHINGS AND STRUTS!

NHTSA ODI #11128574

90,000 miles · Sep 10, 2018
Electrical SystemEngineSteering

THREE TIMES IN THE LAST TWO WEEKS MY CAR HAS TURNED OFF COMPLETELY WHILE DRIVING. EACH TIME IT HAS HAPPENED AS I WAS BRAKING. TOOK SEVERAL MINUTES TO GET THE CAR RE-STARTED AND LEFT ME STRANDED DANGEROUSLY IN THE MIDDLE OF THE ROAD. THERE HAS ALREADY BEEN A RECALL FOR THIS EXACT ISSUE WHICH MY CAR HAS BEEN SERVICED FOR AND YET I…

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THREE TIMES IN THE LAST TWO WEEKS MY CAR HAS TURNED OFF COMPLETELY WHILE DRIVING. EACH TIME IT HAS HAPPENED AS I WAS BRAKING. TOOK SEVERAL MINUTES TO GET THE CAR RE-STARTED AND LEFT ME STRANDED DANGEROUSLY IN THE MIDDLE OF THE ROAD. THERE HAS ALREADY BEEN A RECALL FOR THIS EXACT ISSUE WHICH MY CAR HAS BEEN SERVICED FOR AND YET IT IS STILL HAPPENING.

NHTSA ODI #11128526

52,300 miles · Aug 26, 2018
EnginePower Train

CAR JOLTS AND JERKS WHEN CHANGING GEARS. THE TRANSMISSION IS SLIPPING AND WHEN DRIVER PUSHES PEDAL TO ACCELERATE THERE IS A DELAY AND CAUSES A JOLT. DRIVER HAS TO MAKE A COMPLETE STOP FOR THE TRANSMISSION TO KEEP UP OR IT JOLTS. UNSAFE ON TRAFFIC CONDITIONS AND UNABLE TO CONTROL JOLTS AND JERKS.

NHTSA ODI #11122401

Official recalls

8

18V332000 · Electrical System:software; Electrical System:wiring; Vehicle Speed Control:cruise Control

May 17, 2018

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence & remedy

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Additional source detail variants (3)

Electrical System:software

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Vehicle Speed Control:cruise Control

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Electrical System:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

16V529000 · Power Train:automatic Transmission

Jul 12, 2016

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence & remedy

Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

16V114000 · Air Bags:sensor:occupant Classification; Seats

Feb 26, 2016

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence & remedy

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

Additional source detail variants (2)

Air Bags:sensor:occupant Classification

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

Seats

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.

Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.

Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.

15V470000 · Electrical System

Jul 28, 2015

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.

Consequence & remedy

Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.

15V461000 · Equipment:electrical:radio/tape Deck/cd Etc.

Jul 23, 2015

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence & remedy

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.

15V090000 · Power Train:automatic Transmission

Feb 13, 2015

Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.

Consequence & remedy

Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.

14V480000 · Electrical System:wiring

Aug 5, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.

Consequence & remedy

Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.

Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.

14V392000 · Suspension:rear:shock Absorber

Jul 2, 2014

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.

Consequence & remedy

Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.

Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ15004 · Software Security Vulnerability

Opened Jul 24, 2015 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Electrical System:software

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi