NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
108 reportsClear category filterMileage unknown · Feb 29, 2020
Electrical SystemElectronic Stability Control (esc)Engine
AS I AM DRIVING DOWN THE ROAD THE VEHICLE WILL COMPLETELY STALL OUT. THE FIRST TIME IT JUST SEEMED TO HAVE HAD A DEAD BATTERY. I GOT A JUMP IT WAS FINE. AFTER THAT THE TRANSMISSION DIED SO I HAD TO STOP THE CAR TURN IT BACK ON AND MY CHECK ENGINE LIGHT REMAINED ON BUT IT DROVE FINE. THREE DAYS LATER, IT DIES AGAIN WHILE DRIVI…
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AS I AM DRIVING DOWN THE ROAD THE VEHICLE WILL COMPLETELY STALL OUT. THE FIRST TIME IT JUST SEEMED TO HAVE HAD A DEAD BATTERY. I GOT A JUMP IT WAS FINE. AFTER THAT THE TRANSMISSION DIED SO I HAD TO STOP THE CAR TURN IT BACK ON AND MY CHECK ENGINE LIGHT REMAINED ON BUT IT DROVE FINE. THREE DAYS LATER, IT DIES AGAIN WHILE DRIVING. BOTH TIMES IT HAD DIED WHILE BEING DRIVEN ELECTRONICALLY WERE ON 55MPH ROADS. THE TIME MY TRANSMISSION DIED IT WAS RIGHT DOWN THE ROAD FROM MY HOUSE SO I WASN'T GOING TOO FAST.
NHTSA ODI #11315346
100,000 miles · Feb 24, 2020
Electronic Stability Control (esc)Unknown Or Other
MY CAR WILL LOSE POWER AS I AM DRIVING. I HAVE TO STOP AND SHUT IT OFF THEN RESTART THE CAR AND IT DRIVES FINE. ALSO VALVE COVER GASKET LEAKING OIL. THE SHOP GUYS SAID HE USE TO WORK FOR CHRYSLER AND THIS IS A VERY COMMON ISSUE IN CHRYSLER 200 & 300. ALSO A FEW OTHER CHRYSLER VEHICLES. IF THIS IS A PROBLEM IT SHOULD BE FIXED …
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MY CAR WILL LOSE POWER AS I AM DRIVING. I HAVE TO STOP AND SHUT IT OFF THEN RESTART THE CAR AND IT DRIVES FINE. ALSO VALVE COVER GASKET LEAKING OIL. THE SHOP GUYS SAID HE USE TO WORK FOR CHRYSLER AND THIS IS A VERY COMMON ISSUE IN CHRYSLER 200 & 300. ALSO A FEW OTHER CHRYSLER VEHICLES. IF THIS IS A PROBLEM IT SHOULD BE FIXED AND NOT CONTINUE TO USE THE SAME PARTS
NHTSA ODI #11311055
113,960 miles · Feb 11, 2020
Electronic Stability Control (esc)Service Brakes
WHILE DRIVING CAR WOULD WARN ME TO PUT IN PARK AND START CAR AGAIN. CAR AUTOMATIC SHUT IT'S SELF OFF IN THE MIDDLE OF DRIVING DOWN A MAIN ROAD (BUSY ROAD)
NHTSA ODI #11308530
Mileage unknown · Jan 23, 2020
Electrical SystemElectronic Stability Control (esc)Engine
THE OTHER DAY I JUST DRIVING DOWN A HILL AND MY CAR JUST SHUT OFF, WHICH WAS VERY SCARY , I PUSH THE START BUTTON A FEW TIMES AND IT STARTS AND DRIVES FINE, TIL TODAY I'M TAKING MY KIDS TO SCHOOL AND IT SHUTS DOWN IN THE MIDDLE OF TRAFFIC, AND I HAD TIL SIT FOR A COUPLE CAUSE IT WOULDN'T START, FINALLY AFTER PUSHING THE START BU…
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THE OTHER DAY I JUST DRIVING DOWN A HILL AND MY CAR JUST SHUT OFF, WHICH WAS VERY SCARY , I PUSH THE START BUTTON A FEW TIMES AND IT STARTS AND DRIVES FINE, TIL TODAY I'M TAKING MY KIDS TO SCHOOL AND IT SHUTS DOWN IN THE MIDDLE OF TRAFFIC, AND I HAD TIL SIT FOR A COUPLE CAUSE IT WOULDN'T START, FINALLY AFTER PUSHING THE START BUTTON IT STARTED AND THEN A FEW HOURS LATER I STOP AT THE STORE AND THE CAR SHUTS DOWN ONCE AGAIN AS I'M PARKING MY CAR. THIS IS A SERVER HAZARDOUS DRIVING THIS CAR
NHTSA ODI #11301280
Mileage unknown · Jan 15, 2020
Electrical SystemElectronic Stability Control (esc)
MY 2015 CHRYSLER 200 IS SAYING IT CAN'T DETECT THE FOB. THE FOB IS IN THE CAR WITH ME. NOW I HAVE TO START MY CAR BY PUTTING THE FOB AT THE VENT NEAR THE STEER COLUMN. THE BRAKES WAS HARD AND WOULD NOT RELEASE WHEN I PUSH START TO START THE CAR.
NHTSA ODI #11299548
111,000 miles · Jan 12, 2020
Electronic Stability Control (esc)EngineUnknown Or Other
TWO TIMES IN THE LAST WEEK MY CAR HAS STALLED WHILE I WAS DRIVING. THE FIRST TIME I WAS TURNING ONTO A BUSY STREET AND WAS STUCK IN THE MIDDLE AND THE SECOND TIME I WAS ON RAILROAD TRACKS. NO LIGHTS CAME ON TO INDICATE A PROBLEM BEFORE IT SHUT OFF. IT TOOK MULTIPLE TRIES BEFORE THE CAR TURNED BACK ON. NO CODES COME UP WHEN CHECK…
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TWO TIMES IN THE LAST WEEK MY CAR HAS STALLED WHILE I WAS DRIVING. THE FIRST TIME I WAS TURNING ONTO A BUSY STREET AND WAS STUCK IN THE MIDDLE AND THE SECOND TIME I WAS ON RAILROAD TRACKS. NO LIGHTS CAME ON TO INDICATE A PROBLEM BEFORE IT SHUT OFF. IT TOOK MULTIPLE TRIES BEFORE THE CAR TURNED BACK ON. NO CODES COME UP WHEN CHECKING FOR A PROBLEM SO MECHANICS HAVE TOLD ME THERE IS NOTHING THEY CAN DO TO FIX THE ISSUE.
NHTSA ODI #11298857
Mileage unknown · Dec 5, 2019
Electrical SystemElectronic Stability Control (esc)
THE CAR BE STALLING AND IF I DON'T LET IT WARM UP AND I TAKE OFF IT WILL CUT OFF AND I WILL HAVE TO GET A JUMP BECAUSE IT KILLS BATTERY. THE CAR NOW NEEDS A JUMP EVERY TIME YOU CUT IT OFF AND ALL OF A SUDDEN NOW THE CAR WANT GO IN NO GEAR. THE DASHBOARD HAS SERVICE TRANSMISSION AND BRAKE SYSTEM.
NHTSA ODI #11287227
87,000 miles · Nov 30, 2019
Electrical SystemElectronic Stability Control (esc)
LOTS OF ELECTRICAL ISSUES. CERTAIN DAYS WILL NOT 'DETECT' KEY FOB. CAR WILL STALL AND TURN OFF WHILE DRIVING. STALLED ON ME WHILE ON ENTRANCE RAMP TO HIGHWAY. LOTS OF ELECTRICAL ISSUES AND THROTTLE SYSTEM. WILL COMPLETELY SHUT MY CAR OFF AND ASK FOR 'ANTI THEFT PIN'. (I BOUGHT USED FROM DEALERSHIP BUT NEVER GIVEN A PIN). I WILL …
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LOTS OF ELECTRICAL ISSUES. CERTAIN DAYS WILL NOT 'DETECT' KEY FOB. CAR WILL STALL AND TURN OFF WHILE DRIVING. STALLED ON ME WHILE ON ENTRANCE RAMP TO HIGHWAY. LOTS OF ELECTRICAL ISSUES AND THROTTLE SYSTEM. WILL COMPLETELY SHUT MY CAR OFF AND ASK FOR 'ANTI THEFT PIN'. (I BOUGHT USED FROM DEALERSHIP BUT NEVER GIVEN A PIN). I WILL HAVE TO TURN THE CAR OFF, GET OUT OF THE VEHICLE, LOCK IT, UNLOCK IT AND RESTART TO GET THE ANTI THEFT CODE
NHTSA ODI #11282991
90,000 miles · Nov 17, 2019
Electrical SystemElectronic Stability Control (esc)Engine
THE CAR STARTS FINE, BUT WILL DIE WHEN IDLING OR AT A DECLINE IN SPEED. WILL SHUT OFF HAVE YOU PLACE THE CAR BACK IN PARK TO TRY AND RESTART. SOMETIME IT WILL START AFTER 5 SECONDS AFTER SHUT OFF AND OTHERS WILL TAKE A FEW MINUTES. ITS A HARD RESTART WHEN IT DOES START, AND DRIVES ROUGH FOR THE FIRST 5 MILES OR SO, AND RETURNS …
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THE CAR STARTS FINE, BUT WILL DIE WHEN IDLING OR AT A DECLINE IN SPEED. WILL SHUT OFF HAVE YOU PLACE THE CAR BACK IN PARK TO TRY AND RESTART. SOMETIME IT WILL START AFTER 5 SECONDS AFTER SHUT OFF AND OTHERS WILL TAKE A FEW MINUTES. ITS A HARD RESTART WHEN IT DOES START, AND DRIVES ROUGH FOR THE FIRST 5 MILES OR SO, AND RETURNS TO DRIVING FINE. MY CAR HAS DONE THIS MULITPLE TIMES AT RED LIGHTS AND WHILE TURNING ONTO A EXIT RAMP DURNING THE DECELERATION ONTO A HIGHWAY.
NHTSA ODI #11280600
27,000 miles · Nov 17, 2019
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
ACTIVE GRILL SHUTTER ERROR CODE. AGS SHUTTERS ARE EASILY BROKEN, THESE SHUTTERS ARE NOT MEANT TO WITHSTAND OHIO WINTERS. A SMALL AMOUNT OF ICE BUILD UP CAUSED THE SHUTTERS TO BRAKE AND/OR GOT STUCK CLOSED. I'VE HAD TO REMOVE THE AGS COMPLETLEY TO DISCOVER EVERY SHUTTER WAS BROKE. WITHOUT THE AGS WORKING CORRECTLY THE CHECK ENGIN…
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ACTIVE GRILL SHUTTER ERROR CODE. AGS SHUTTERS ARE EASILY BROKEN, THESE SHUTTERS ARE NOT MEANT TO WITHSTAND OHIO WINTERS. A SMALL AMOUNT OF ICE BUILD UP CAUSED THE SHUTTERS TO BRAKE AND/OR GOT STUCK CLOSED. I'VE HAD TO REMOVE THE AGS COMPLETLEY TO DISCOVER EVERY SHUTTER WAS BROKE. WITHOUT THE AGS WORKING CORRECTLY THE CHECK ENGINE LIGHT IS ON 100% OF THE TIME AND THE AUTOMATIC CAR STARTER IS CANCELED OUT. IT WAS A NORMAL WINTER DAY WHEN I DISCOVERED THE PROBLEM. MY CAR WAS STATIONARY AND THE DRIVEWAY.
NHTSA ODI #11280561
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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