NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
752 reportsClear category filter23,300 miles · Nov 21, 2019
Electrical SystemEngine
WHILE DRIVING MY VEHICLE STALLS OUT AND GIVES ME A MESSAGE ON THE CLUSTER TO, "SHIFT TO PARK TO START". WHEN I STOP THE VEHICLE AND SHIFT TO PARK I PRESS THE BUTTON TO START AND IT HESITATES AND SOMETIMES HAVE TO PRESS 3 OR 4 TIMES BEFORE IT STARTS. THEN I PRESS ON THE GAS WHILE IN PARK AND IT IS A VERY SLOW CLIMB IN THE RPMS. A…
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WHILE DRIVING MY VEHICLE STALLS OUT AND GIVES ME A MESSAGE ON THE CLUSTER TO, "SHIFT TO PARK TO START". WHEN I STOP THE VEHICLE AND SHIFT TO PARK I PRESS THE BUTTON TO START AND IT HESITATES AND SOMETIMES HAVE TO PRESS 3 OR 4 TIMES BEFORE IT STARTS. THEN I PRESS ON THE GAS WHILE IN PARK AND IT IS A VERY SLOW CLIMB IN THE RPMS. AFTER A FEW ATTEMPTS AT PRESSING THE GAS IT SEEMS TO BE OK. I THEN SHIFT INTO DRIVE AND IT MOVES A FEW FEET AND DOES THE SAME STALLING OUT AND ERROR MESSAGE ON THE CLUSTER. THIS HAS HAPPENED SEVERAL TIMES WHILE ON THE HIGHWAY, CITY STREETS AND SOMETIMES TURNING. I AM SCARED TO DRIVE THIS VEHICLE AND SEEING THAT THERE ARE RECALLS BUT NONE FOR MY VIN # AND ALOT OF THE DESCRIPTIONS ARE SIMILAR TO WHAT I AM EXPERIENCING.
NHTSA ODI #11281642
89,970 miles · Nov 20, 2019
Air BagsElectrical SystemExterior Lighting
THE HEADLIGHTS WILL CUT OUT AS IM DRIVING.. SOMETIMES ONE SIDE FIRST THEN BOTH.. OR BOTH ST THE SAME TIME.. AS IM DRIVING THE AIR BAG LIGHT COMES ON AND OFF ON ITS OWN MY TPMS LIGHT WILL COME ON AND SOME DAYS IT WON'T SHOW THE PSI IN THE TIRE ON THE DASH
NHTSA ODI #11281465
70,000 miles · Nov 19, 2019
Electrical SystemEngineFuel/propulsion System
THE VEHICLE TURNS OFF WHILE DRIVING. HAS HAPPENED MANY TIMES. HAVE TO PULL OVER AND RESTART THE ENGINE. IT HAS HAPPENED NUMEROUS TIMES AND HAS NO EARNING OR EARNINGS ON DASHBOARD. IT HAPPENED TODAY DRIVING HOME IN THE RAIN.
NHTSA ODI #11281208
Mileage unknown · Nov 17, 2019
Electrical System
CHANGED BATTERY IN CAR IT WOULDN'T GO IN BUT ONE GEAR N THAT WAS NEUTRAL HAD TO TAKE IT TO THE SHOP N THAT DOESN'T MAKE ANY SINCE JUST CHANGED THE BATTERY
NHTSA ODI #11280633
90,000 miles · Nov 17, 2019
Electrical SystemElectronic Stability Control (esc)Engine
THE CAR STARTS FINE, BUT WILL DIE WHEN IDLING OR AT A DECLINE IN SPEED. WILL SHUT OFF HAVE YOU PLACE THE CAR BACK IN PARK TO TRY AND RESTART. SOMETIME IT WILL START AFTER 5 SECONDS AFTER SHUT OFF AND OTHERS WILL TAKE A FEW MINUTES. ITS A HARD RESTART WHEN IT DOES START, AND DRIVES ROUGH FOR THE FIRST 5 MILES OR SO, AND RETURNS …
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THE CAR STARTS FINE, BUT WILL DIE WHEN IDLING OR AT A DECLINE IN SPEED. WILL SHUT OFF HAVE YOU PLACE THE CAR BACK IN PARK TO TRY AND RESTART. SOMETIME IT WILL START AFTER 5 SECONDS AFTER SHUT OFF AND OTHERS WILL TAKE A FEW MINUTES. ITS A HARD RESTART WHEN IT DOES START, AND DRIVES ROUGH FOR THE FIRST 5 MILES OR SO, AND RETURNS TO DRIVING FINE. MY CAR HAS DONE THIS MULITPLE TIMES AT RED LIGHTS AND WHILE TURNING ONTO A EXIT RAMP DURNING THE DECELERATION ONTO A HIGHWAY.
NHTSA ODI #11280600
66,000 miles · Nov 10, 2019
Electrical SystemElectronic Stability Control (esc)Engine
WHEN THE VEHICLE IS IN NEUTRAL IS SPUTTERS AND THE ELECTRICAL FLICKERS. I REPLACED THE BATTERY AND IT IS STILL DOING IT. THE RPMS RANDOMLY FLUCTUATE AND IT'S NOT CONSISTENT. I FEEL LIKE THE VEHICLE IS JUST GOING TO STALL OUT AS I'M DRIVING DOWN THE FREEWAY. ALSO THE IGNITION BUTTON I HAVE TO HOLD ON AND CANNOT JUST PUSH THE STAR…
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WHEN THE VEHICLE IS IN NEUTRAL IS SPUTTERS AND THE ELECTRICAL FLICKERS. I REPLACED THE BATTERY AND IT IS STILL DOING IT. THE RPMS RANDOMLY FLUCTUATE AND IT'S NOT CONSISTENT. I FEEL LIKE THE VEHICLE IS JUST GOING TO STALL OUT AS I'M DRIVING DOWN THE FREEWAY. ALSO THE IGNITION BUTTON I HAVE TO HOLD ON AND CANNOT JUST PUSH THE START BUTTON. IT'S JUST NOT RUNNING PROPERLY.
NHTSA ODI #11279263
79,000 miles · Oct 31, 2019
Electrical SystemEngineUnknown Or Other
AFTER REACHING 75,000 MILES, MY CAR STARTED TO STALL AND TURN OFF BY ITSELF WHILE DRIVING. I PERFORMED AN OIL CHANGE, MADE SURE ALL THE MAINTENANCE WAS UP TO DATE, ETC. IT HAS A NEW BATTERY LESS THAN A YEAR OLD, NEW TIRES, ETC. EVENTUALLY IT STALLED AND SHUT OFF ON ITS OWN WHILE STOPPED AND WOULD NOT TURN BACK ON. EVERY TIME I T…
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AFTER REACHING 75,000 MILES, MY CAR STARTED TO STALL AND TURN OFF BY ITSELF WHILE DRIVING. I PERFORMED AN OIL CHANGE, MADE SURE ALL THE MAINTENANCE WAS UP TO DATE, ETC. IT HAS A NEW BATTERY LESS THAN A YEAR OLD, NEW TIRES, ETC. EVENTUALLY IT STALLED AND SHUT OFF ON ITS OWN WHILE STOPPED AND WOULD NOT TURN BACK ON. EVERY TIME I TRY TO TURN IT BACK ON, IT STALLS AND SHUTS OFF BUT THE SHIFTER LIGHTS BLINK REPEATEDLY. I HAVE A CODE THAT APPEARED ON A MECHANIC'S CODE READER WHICH WAS U1504. HE COULD NOT DIAGNOSE IT. CHRYSLER WOULD NOT LOOK AT IT AND WANTED $125 JUST TO DO DIAGNOSTICS. I JUST WANTED TO KNOW IF THIS WAS ONE OF THE RECALLED ISSUES AS I KNOW THEY HAVE BEEN HAVING ENGINE AND TRANSMISSION ISSUES.
NHTSA ODI #11277344
73,000 miles · Oct 28, 2019
Electrical SystemEngineFuel/propulsion System
WHEN I'M DRIVING THE VEHICLE AFTER A FEW FEET OF DRIVING THE VEHICLE MY CAR BEGINS TO TO SHAKE THEN IT TURNS OFF, WHILE I'M ON THE STREET. A LOT OF LIGHTS BEGIN TO TURN ON THEN MY CAR TURNS OFF AGAIN. WHEN I TRY TO TURN IT OFF THE TRANSMISSION LOCKS INTO NEUTRAL AND WON'T LET ME TURN IT OFF. AT SOME POINT ONCE THE LIGHTS TURN ON…
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WHEN I'M DRIVING THE VEHICLE AFTER A FEW FEET OF DRIVING THE VEHICLE MY CAR BEGINS TO TO SHAKE THEN IT TURNS OFF, WHILE I'M ON THE STREET. A LOT OF LIGHTS BEGIN TO TURN ON THEN MY CAR TURNS OFF AGAIN. WHEN I TRY TO TURN IT OFF THE TRANSMISSION LOCKS INTO NEUTRAL AND WON'T LET ME TURN IT OFF. AT SOME POINT ONCE THE LIGHTS TURN ON MY SPEED BEGINS TO SLOW DOWN, FROM GOING AT 75 ON THE FREEWAY IT SLOWLY START TO DECREASE AND WHEN I HIT THE GAS PEDAL IT TAKES A WHILE TO PICK UP THE SPEED. IT'S BEEN LIKE THAT FOR ABOUT A MONTH.
NHTSA ODI #11271596
40,992 miles · Oct 28, 2019
Electrical SystemVehicle Speed Control
SHIFT CONTROL MODULE IS DEFECTIVE - CONSOLE MESSAGE READS ' SERVICE TRANS STOP SAFELY SHUT OFF ENGINE TO ENGAGE PARK' THIS HAPPEND AFTER I STOPPED AND THEN STARTED CAR, MESSAGE STAYED ON CONSOLE- WITH ONLY 40992 MILES - DEALER IS CHARGING $700.00 FOR FIX
NHTSA ODI #11271537
64,000 miles · Oct 26, 2019
Electrical SystemEngineFuel/propulsion System
MY 2015 CHRYSLER 200 WILL JUST DIE WHILE BEING DRIVEN. I STARTED THE CAR DROVE LESS THAN A MILE WHEN IT TURNED OFF AND COASTED TO A STOP. I TRIED TO RESTART THE CAR BUT IT JUST KEPT MAKING NOISES, AS I KEPT TRYING TO GET IT TO START IT CAUSED THE BATTERY TO DRAIN SO LOW I HAD TO CALL AAA . THIS SEEMS TO BE A BIG PROBLEM AS THERE…
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MY 2015 CHRYSLER 200 WILL JUST DIE WHILE BEING DRIVEN. I STARTED THE CAR DROVE LESS THAN A MILE WHEN IT TURNED OFF AND COASTED TO A STOP. I TRIED TO RESTART THE CAR BUT IT JUST KEPT MAKING NOISES, AS I KEPT TRYING TO GET IT TO START IT CAUSED THE BATTERY TO DRAIN SO LOW I HAD TO CALL AAA . THIS SEEMS TO BE A BIG PROBLEM AS THERE ARE A TON OF OTHER PEOPLE THAT HAVE HAD THIS SAME ISSUE!
NHTSA ODI #11271233
Official recalls
8May 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence & remedy
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional source detail variants (3)
Electrical System:software
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Vehicle Speed Control:cruise Control
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Electrical System:wiring
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Consequence: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Feb 26, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence & remedy
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Seats
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured April 7, 2014, to August 3, 2015. During service work, the affected vehicles may have had either the Occupant Classification Module (OCM) or the Seat Cushion Foam (SCF) of the front passenger seat replaced instead of the both pieces together, which make up a complete calibrated set.
Consequence: If both pieces were not replaced together, the occupant detection and classification system may not be properly calibrated and the passenger air bag may improperly deploy in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will install a new OCM-SCF seat service kit, free of charge. The recall began on May 27, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S09.
Jul 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured January 7, 2014, to September 23, 2014. The affected vehicles may have a Power Distribution Center (PDC) electrical connector that may cause intermittent power failures to certain electrical components.
Consequence & remedy
Consequence: An intermittent loss of power to electrical components could cause a vehicle to stall without warning, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the C4 connector using a 12 wire split kit for 3.6L engines, or replace the transmission wiring harness for 2.4L engines, free of charge. The recall began on October 21, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R24.
Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Feb 13, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Chrysler 200 vehicles manufactured March 9, 2014, to December 15, 2014, and equipped with a 9-speed automatic transmission. The automatic transmission parking pawl may become contaminated or the park rod may become dislodged or broken. This may prevent the transmission from shifting into the Park position.
Consequence & remedy
Consequence: If the shift indicator displays "Park" but the park lock does not engage, the vehicle may roll away increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers inspect the transmission. Any transmission found with contamination or a park rod will be replaced, free of charge. The recall began April 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R08.
Aug 5, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2015 Chrysler 200 vehicles manufactured May 19, 2014, to June 21, 2014. The affected vehicles may have been built with a driver side door wiring harness of an insufficient wire gauge, resulting in excessive heat which may melt the wiring insulation.
Consequence & remedy
Consequence: Excessive heat and melting wiring insulation may result in an electrical short, increasing the risk of a fire.
Remedy: Chrysler will notify owners, and dealers will replace the door wiring harness, free of charge. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P43.
Jul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Consequence & remedy
Consequence: Damage to the tire or reduced braking increases the risk of a vehicle crash.
Remedy: Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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