IllustrationMY 2013 CHRYSLER 200 S KEEPS STALLING. I REPLACED THE FUEL PUMP, BOUGHT A NEW BATTERY, AND HAD MY ALTERNATOR AND TRANSMISSION LOOKED AT, ALL THE TRANSMISSION SHOP FOUND WAS AN OIL PRESSURE CODE, AND THEY CLEARED IT.
2013 Chrysler 200
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2013 Chrysler 200 do not stand out strongly from the model-year median of 336.
About this comparison →How this year compares
Owner complaints by model year
Compare all 200 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1050–25K
6725–50K
8750–75K
6975–100K
62100–150K
16150K+
406 reports with mileage · 222 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Air Bags. Review the 171 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 145 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 102 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
23 crash reports3 fire reports32 injury reports
Electrical System complaints
102 reportsMY POWER WINDOWS WON'T GO UP AT TIMES. WHEN MY DRIVER SIDE WINDOW ROLLS UP THEN THE PASSENGER SIDE WINDOW WON'T ROLL UP AND VICE VERSA. WHEN MY PASSENGER SIDE WINDOW WORKS FINE THE DRIVER SIDE WINDOW WON'T ROLL UP. THE ELECTRICAL PROBLEM HAS CAUSED MY CIGARETTE LIGHTERS AND CHARGER PORTS IN MY CAR TO STOP WORKING! IT HAPPENS W…
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MY POWER WINDOWS WON'T GO UP AT TIMES. WHEN MY DRIVER SIDE WINDOW ROLLS UP THEN THE PASSENGER SIDE WINDOW WON'T ROLL UP AND VICE VERSA. WHEN MY PASSENGER SIDE WINDOW WORKS FINE THE DRIVER SIDE WINDOW WON'T ROLL UP. THE ELECTRICAL PROBLEM HAS CAUSED MY CIGARETTE LIGHTERS AND CHARGER PORTS IN MY CAR TO STOP WORKING! IT HAPPENS WHETHER SITTING STILL OR MOVING. THE WINDOW WASH THAT WINDOW CLEANER COMES OUT OF KEEPS GETTING CLOGGED.
HAD TO GET RADIO FIXED WHEN I FIRST GOT THE CAR. AFTER A YEAR IT STARTED MAKING CRACKLING SOUNDS, THEN IT STOPPED. SO I STARTED PLAYING CDS AND NOW THEY MAKE A POPPING SOUND EVERY 3 SECONDS. THE TRUNK WAS OPENING ONCE AND A WHILE NOW IT DOESN'T OPEN WITHOUT MOVING THE BACK SEAT. WHILE LOOKING FOR A RESOLVE, I SEE MANY PEOPLE HAV…
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HAD TO GET RADIO FIXED WHEN I FIRST GOT THE CAR. AFTER A YEAR IT STARTED MAKING CRACKLING SOUNDS, THEN IT STOPPED. SO I STARTED PLAYING CDS AND NOW THEY MAKE A POPPING SOUND EVERY 3 SECONDS. THE TRUNK WAS OPENING ONCE AND A WHILE NOW IT DOESN'T OPEN WITHOUT MOVING THE BACK SEAT. WHILE LOOKING FOR A RESOLVE, I SEE MANY PEOPLE HAVE THESE SAME PROBLEMS.
JUST PURCHASED THE CAR AND LESS THAN 24 HOURS AFTER BUYING, THE CAR SITS DEAD. NOTICED THERE WAS NO COOLANT IN THE OVERFLOW SO I ADDED COOLANT AND ONCE I GOT INTO MY VEHICLE IT HAD THE BATTERY LIGHT ILLUMINATED. I DROVE IT ABOUT 2 MILES AND THE TRACTION CONTROL LIGHT CAME ON, THE AIRBAG LIGHT CAME ON, THE ELECTRICAL SYSTEM LIGHT…
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JUST PURCHASED THE CAR AND LESS THAN 24 HOURS AFTER BUYING, THE CAR SITS DEAD. NOTICED THERE WAS NO COOLANT IN THE OVERFLOW SO I ADDED COOLANT AND ONCE I GOT INTO MY VEHICLE IT HAD THE BATTERY LIGHT ILLUMINATED. I DROVE IT ABOUT 2 MILES AND THE TRACTION CONTROL LIGHT CAME ON, THE AIRBAG LIGHT CAME ON, THE ELECTRICAL SYSTEM LIGHT CAME ON, THE ABS LIGHT CAME ON, AND THE CHECK ENGINE LIGHT CAME ON BEFORE MY VEHICLE COMPLETELY DIED AND HAS NOT MOVED SINCE! I JUMPED IT BUT IT STALLED OUT BEFORE I COULD EVEN GET THE HOOD CLOSED AND DRIVE ANYWHERE. I REPLACED THE BATTERY BUT THE ISSUE HERE IS THE ALTERNATOR! WHY HASN'T THIS BEEN RECALLED YET??
REFERENCE RECALL P60 FOR ALTERNATOR DIODE ISSUE. THE COMPLAINT VEHICLE HAS AN INTERMITTENT ISSUE WITH A DEAD SHORT TO GROUND CONDITION WITHIN THE ALTERNATOR. VEHICLE RUNNING WILL INTERMITTENTLY DEAD SHORT TO GROUND. THE VEHICLE SHUTS OFF UNEXPECTEDLY IN THIS CONDITION AND THE BATTERY AND ELECTRICAL SYSTEM IS COMPLETELY SHORTED A…
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REFERENCE RECALL P60 FOR ALTERNATOR DIODE ISSUE. THE COMPLAINT VEHICLE HAS AN INTERMITTENT ISSUE WITH A DEAD SHORT TO GROUND CONDITION WITHIN THE ALTERNATOR. VEHICLE RUNNING WILL INTERMITTENTLY DEAD SHORT TO GROUND. THE VEHICLE SHUTS OFF UNEXPECTEDLY IN THIS CONDITION AND THE BATTERY AND ELECTRICAL SYSTEM IS COMPLETELY SHORTED AND NONFUNCTIONAL. IN THIS CONDITION I REMOVED THE ELECTRICAL CONNECTION TO THE ALTERNATOR AND VOLTAGE WAS RESTORED. REPLACED THE CABLE AND OBSERVED THE SHORT CONDITION AGAIN. IT IS VERY DISTURBING THAT THE SCOPE OF THIS ISSUE WAS NOT ADEQUATELY DEFINED INITIALLY. I HAVE ESCALATED THIS TO FCA DIRECTLY AND WAS PROVIDED WITH A REFERENCE NUMBER OF: 76150991, THEY HAVE SAID THAT THERE IS NOTHING THEY CAN DO AND THE REPAIR IS OUT-OF-POCKET UNTIL CHRYSLER ENGINEERING TO THE NHTSA MAKES A DIFFERENT DECISION. I TRULY BELIEVE THERE ARE SEVERAL PEOPLE WHO WILL UNKNOWINGLY REPLACE THE BATTERY AND START DRIVING AGAIN, PUTTING THEIR LIVES AND OTHERS ON THE ROAD AT RISK.
MY CHRYSLER 200 HAS BEEN TURNING OFF OUT OF NO WHERE. NO CHECK ENGINE LIGHT OR ANYTHING TURNS ON. MY CARS HORN GOES OFF RANDOMLY IN THE MIDDLE OF DRIVING AND WHEN PUT INTO PARK. I HAD 3 RECALLS AND RECENTLY WENT TO GET THEM FIXED THINKING IT WOULD HELP , SINCE ONE OF THE RECALLS WAS REPROGRAMMING THE MAIN MODULE OF THE CAR. STIL…
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MY CHRYSLER 200 HAS BEEN TURNING OFF OUT OF NO WHERE. NO CHECK ENGINE LIGHT OR ANYTHING TURNS ON. MY CARS HORN GOES OFF RANDOMLY IN THE MIDDLE OF DRIVING AND WHEN PUT INTO PARK. I HAD 3 RECALLS AND RECENTLY WENT TO GET THEM FIXED THINKING IT WOULD HELP , SINCE ONE OF THE RECALLS WAS REPROGRAMMING THE MAIN MODULE OF THE CAR. STILL TO THIS DAY IT TURNS OFF ON ME. JUST THE OTHER DAY I WAS IN TOWN MAKING A TURN AND IT STOPPED BEFORE I WAS ABLE TO COMPLETE THE TURN. IT'S ALSO TURNED OFF ON ME MANY TIMES WHEN I'M DRIVING IN ONE DIRECTION. AFTER IT TURNS OFF I AM ABLE TO RE START IT, AND OTHER TIMES I HAVE TO WAIT SEVERAL MINUTES BEFORE I'M ABLE TO GET IT TURNED BACK ON.
AT RANDOM MY CARS DIES/STALLS. I COULD BE AT A STOP SIGN AND THE ENGINE LOSE POWER SHAKES THEN DIES. I COULD BE DRIVING IN TOWN CRUISING DOWN MAIN STREET AT 25MPH AND MY CAR ENGINE WILL LOSE POWER SHAKE THEN DIE WHILE I'M STILL DRIVING IN MOTION. I COULD BE DRIVING ON THE FREE WAY WITH SPEEDS AT 70 MPH AND MY CAR WILL JUST DIE, …
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AT RANDOM MY CARS DIES/STALLS. I COULD BE AT A STOP SIGN AND THE ENGINE LOSE POWER SHAKES THEN DIES. I COULD BE DRIVING IN TOWN CRUISING DOWN MAIN STREET AT 25MPH AND MY CAR ENGINE WILL LOSE POWER SHAKE THEN DIE WHILE I'M STILL DRIVING IN MOTION. I COULD BE DRIVING ON THE FREE WAY WITH SPEEDS AT 70 MPH AND MY CAR WILL JUST DIE, FOOT GOES ALL THE WAY IN PEDDLE WHEN DEAD. YOU COULD FEEL NO POWER IN THE CAR AND IT WILL ROLL OUT. ONCE THE CAR IS DEAD THE POWER STEERING IS OUT. IT'S VERY UNSAFE. I'VE BEEN BROKEN DOWN FOR HOURS ON THE SIDE OF THE ROAD OR MINUTES. I'VE BEEN BROKEN DOWN IN ALL 3 SITUATIONS MULTIPLE TIMES AS STATED ABOVE. THE CAR SHOWS NO WARNING WHEN IT IS GOING TO DIE, NO ENGINE LIGHTS EITHER, HAPPENS AT RANDOM. VERY UNRELIABLE AND IT TRAGIC THAT I HAVE TO KEEP PAYING FOR A VEHICLE THAT DOES NOT PERFORM LIKE IT SHOULD, I'M PAYING FOR A BROKEN CAR. DEALERSHIP WANTS NO PART OF IT. I'VE GOT A RECALL LETTER, TOOK IT IN AND NOTHING WAS FIX. THEY SAY IT WAS THE PCM BUT LITTLE DID THEY KNOW IT WAS A BRAND NEW ON. ALREADY WAS UPDATED. I FEEL NOTHING WAS DONT TO TAKE CARE OF THE PROBLEM SINCE THE DEALERSHIP HAD ABOUT 10 OTHER PEOPLE WITH RECALL LETTER. I'D REALLY APPRECIATE THE HELP IF ANY CAN BE ASSISTED
THE ENGINE KEEPS STALLING WHILE DRIVING WITHOUT WARNING. IT IS UNABLE TO RESTART FOR ABOUT 30 MINUTES, THEN WILL START UP NORMALLY AS IF NOTHING HAS HAPPENED. I HAVE TAKEN IT TO CHRYSLER SERVICE SEVERAL TIMES TO BE TOLD THAT NOTHING SHOWS UP ON THE DIAGNOSTIC AND THEY CANNOT DETERMINE THE ISSUE TO THIS VERY DANGEROUS PROBLEM. TH…
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THE ENGINE KEEPS STALLING WHILE DRIVING WITHOUT WARNING. IT IS UNABLE TO RESTART FOR ABOUT 30 MINUTES, THEN WILL START UP NORMALLY AS IF NOTHING HAS HAPPENED. I HAVE TAKEN IT TO CHRYSLER SERVICE SEVERAL TIMES TO BE TOLD THAT NOTHING SHOWS UP ON THE DIAGNOSTIC AND THEY CANNOT DETERMINE THE ISSUE TO THIS VERY DANGEROUS PROBLEM. THE PROBLEM HAPPENS WHILE THE CAR IS IN MOTION AND CAN HAPPEN ANYTIME REGARDLESS OF SPEED, LOCATION, OR WHAT THE CAR IS DOING. IT HAPPENS REPEATEDLY, APPROXIMATELY EVERY 3 WEEKS.
THE TURN SIGNAL STARTED WORKING ON ITS OWN AND THE WIPERS STARTED WORKING ON THERE OWN THEN THEY JUST QUIT WORKING.
I HAVE A 2013 CHRYSLER 200 AND WITHIN 1 YEAR I HAD TO REPLACE THE THROTTLE BODY 5 TIMES. ALSO TO GET ONLY 16 MPG IS NOT RIGHT ON A 4 CYNPYNDER CAR
Official recalls
517V640000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats:front Assembly:head Restraint
Oct 10, 2017
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Consequence & remedy
Consequence: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Additional source detail variants (2)
Seats:front Assembly:head Restraint
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Consequence: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
Consequence: If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
16V668000 · Air Bags; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner
Sep 15, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Consequence & remedy
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
Additional source detail variants (3)
Seat Belts:pretensioner
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
Air Bags
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Chrysler 200, 2010 Chrysler Sebring, 2010-2012 Dodge Caliber and 2010-2014 Jeep Patriot, Compass and Dodge Avenger vehicles. The Occupant Restraint Control (OCR) module may short circuit, preventing the frontal air bags, seat belt pretensioners, and side air bags from deploying in the event of a crash.
Consequence: If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Remedy: Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
13V552000 · Engine
Nov 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Avenger and Chrysler 200, and model year 2014 Jeep Compass and Patriot vehicles equipped with 2.4L engines. Due to abrasive debris in the balance shaft bearings, these engines may have a loss of engine oil pressure, possibly resulting in an engine stall or engine failure.
Consequence & remedy
Consequence: If the engine stalls while driving it may increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the engine balance shaft module, free of charge. The recall began on December 24, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N52.
13V282000 · Air Bags; Electrical System
Jul 2, 2013
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.
Consequence & remedy
Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
Additional source detail variants (2)
Air Bags
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.
Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
Electrical System
Chrysler is recalling certain model year 2011-2013 Sebring and 200 vehicles manufactured June 28, 2011, through December 13, 2012; model year 2011-2013 Dodge Avenger vehicles manufactured June 25, 2011, through January 14, 2013; model year 2011-2012 Dodge Nitro vehicles manufactured June 17, 2011, through December 15, 2011; and model year 2011-2012 Jeep Liberty vehicles manufactured June 17, 2011, through August 15, 2012. Electrical over-stress of a resistor in the occupant restraint control module may lead to the non-deployment of the active head restraints during a rear impact collision.
Consequence: In the event of a crash necessitating the deployment of the active head restraints , their non-deployment could increase the risk of injury.
Remedy: Chrysler will notify owners, and dealers will flash the Totally Integrated Power Module (TIPM) or replace the occupant restraint control module, as needed, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N38.
13V043000 · Fuel System, Gasoline; Fuel System, Gasoline:storage:tank Assembly
Feb 6, 2013
Chrysler is recalling certain model year 2013 Chrysler 200 and Dodge Avenger vehicles manufactured from October 30, 2012, through November 2, 2012. These vehicles may have a gas tank that has a broken control valve in the fuel tank assembly.
Consequence & remedy
Consequence: A broken control valve in the fuel tank assembly may lead to an engine stall or fuel leakage. An engine stall while driving may contribute to a vehicle crash. Fuel leakage, in the presence of an ignition source, may result in a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel tank assembly and replace any affected control valves, free of charge. The recall began on April 4, 2013. Owners may contact Chrysler at 1-800-247-9753.
Additional source detail variants (2)
Fuel System, Gasoline:storage:tank Assembly
Chrysler is recalling certain model year 2013 Chrysler 200 and Dodge Avenger vehicles manufactured from October 30, 2012, through November 2, 2012. These vehicles may have a gas tank that has a broken control valve in the fuel tank assembly.
Consequence: A broken control valve in the fuel tank assembly may lead to an engine stall or fuel leakage. An engine stall while driving may contribute to a vehicle crash. Fuel leakage, in the presence of an ignition source, may result in a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel tank assembly and replace any affected control valves, free of charge. The recall began on April 4, 2013. Owners may contact Chrysler at 1-800-247-9753.
Fuel System, Gasoline
Chrysler is recalling certain model year 2013 Chrysler 200 and Dodge Avenger vehicles manufactured from October 30, 2012, through November 2, 2012. These vehicles may have a gas tank that has a broken control valve in the fuel tank assembly.
Consequence: A broken control valve in the fuel tank assembly may lead to an engine stall or fuel leakage. An engine stall while driving may contribute to a vehicle crash. Fuel leakage, in the presence of an ignition source, may result in a fire.
Remedy: Chrysler will notify owners, and dealers will inspect the fuel tank assembly and replace any affected control valves, free of charge. The recall began on April 4, 2013. Owners may contact Chrysler at 1-800-247-9753.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE19014 · Active Head Rest Inadvertent Deployment
Opened Sep 9, 2019 · Closed Feb 25, 2026
Status: closed (inferred from source dates) · Seats; Seats:front Assembly:head Restraint
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Seats
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Seats:front Assembly:head Restraint
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small number of Early Warning Reports identified driver and/or passenger front seat AHR inadvertent deployments without a rear impact event.Reported safety consequences resulting from the AHR deployments include concussions, headaches, soft tissue injuries, disorientation, nausea, vomiting and/or loss of vehicle control as a result of being surprised and distracted by being struck in the head by the inadvertent AHR deployment. On September 24, 2019, ODI sent an Information Request (IR) letter to Fiat Chrysler Automobiles (FCA).ODI requested certain detailed information from FCA related to the following subject vehicles: MY 2010-2014 Dodge Avenger 200, MY 2010-2014 Dodge Calber, MY 2010-2014 Chrysler Sebring, MY 2013-2015 Ram Tradesman, MY 2012 Ram Van, MY 2010-2019 Dodge Grand Caravan, MY 2010-2016 Chrysler Town and Country, MY 2010-2017 Jeep Compass, MY 2011-2020 Dodge Durango, MY 2011-2020 Jeep Grand Cherokee, MY 2010-2019 Dodge Journey, MY 2010-2012 Jeep Liberty, MY 2010-2011 Jeep Nitro, and MY 2010-2011 Jeep Patriot vehicles.On December 2, 2019, ODI received a response from FCA that included vehicle production data, consumer complaints, field reports, warranty claims, manufacturer actions, production changes, and other data related to the alleged defect from the start of production (2010) through September 24, 2019.On January 27, 2020, ODI received an update to the December 2, 2019, IR response from FCA.On September 22, 2020, ODI requested additional subject vehicle AHR information from FCA.ODI received FCA's response on October 21, 2020.ODI subsequently received an update to FCA's October 21, 2020, response on February 16, 2021.During the investigation, ODI requested updates to certain IR questions on two occasions.FCA provided updates to question #2 on March 5, 2021, and questions #2 and #5 on May 26, 2023. FCA’s IR response data identified approximately 7.5 million subject vehicles (with approximately 15 million AHR assemblies).Due to the large number of vehicles and failure reports, ODI focused its analysis on the FCA vehicle model with the highest failure rate to represent the worst-case scenario.For this purpose, ODI focused on MY 2012-2015 Jeep Grand Cherokee vehicles for its analysis.This population includes 710,890 vehicles that FCA manufactured between August 19, 2011, and August 8, 2015.ODI identified 2,839 alleged AHR failures within this limited population.ODI identified 263 alleged injuries that were caused by AHR failures in MY 2012-2015 Grand Cherokees vehicles.Of these alleged injuries, ODI categorized them as eighty-two (82) soft tissue (neck/whiplash, bruise) injuries, four (4) concussions, fifty-nine (59) headaches, and one hundred eighteen (118) without a specific injury description.Although complainants have alleged injuries, ODI has been unable to obtain evidence to substantiate or validate any injuries where medical treatment was required.Consumer outreach was conducted by ODI, where sixty-three (63) FCA complainants with alleged injuries were contacted.Twelve of the sixty-three FCA consumers responded and were interviewed by ODI.ODI requested medical records, however, only one response was provided. Attorneys representing the responding complainant provided a synopsis that indicated they had experienced prior neck-related injuries dating to the mid-1990s.ODI also contacted one hundred (100) consumers who submitted Vehicle Owner Questionnaires (VOQ) in an attempt to validate alleged injuries. Despite the efforts of ODI, the office has been unsuccessful at obtaining substantive documentation/evidence supporting complaints that allege serious injuries (where pre-existing medical conditions did not already exist). In addition to the low severity of alleged injuries caused by AHR deployments, there have been eleven alleged crashes and two alleged lane departures within the entire subject vehicle population that has been in the field up to sixteen years (with over 8,500 AHR inadvertent deployments).ODI was not able to validate that the alleged crashes were the result of inadvertent head rest deployments, and the crashes were minor in nature. ODI has conducted a thorough investigation of the alleged safety defect and with up to sixteen years of exposure for some vehicles and over 8,500 inadvertent AHR deployments, no serious crashes or injuries could be validated in the sub-population of focus.The lack of serious injuries validated by ODI with such large period of field exposure is consistent with thework done by NHTSA’s Human Injury Research Division and the Biodynamic Research Corporation, which support that an inadvertent AHR deployment is not likely to cause serious injury.In addition to the low risk of injury, FCA released an extended warranty program that covers inadvertent AHR deployment for ten years / unlimited mileage from the vehicle's in-service date. PE19014 is closed with the FCA extended warranty program.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist, and the Agency reserves the right to take additional action if warranted by new circumstances. To review a complete closing summary, please the attached closing report. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.