Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
720–25K
10725–50K
3850–75K
2175–100K
11100–150K
1150K+
250 reports with mileage · 447 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 310 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Fuel/propulsion System. Review the 233 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 219 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
8 crash reports9 fire reports10 injury reports
What owners actually said
697 reports
46,000 miles · Mar 19, 2025
Power Train
The contact owns a 2017 Chevrolet Volt. The contact stated that occasionally, while attempting to park the vehicle, the vehicle failed to recognize that the gear shifter was in park(P). The message “Shift to Park” was displayed, and the contact was unable to turn off the vehicle during the failure. The vehicle was taken to a loc…
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The contact owns a 2017 Chevrolet Volt. The contact stated that occasionally, while attempting to park the vehicle, the vehicle failed to recognize that the gear shifter was in park(P). The message “Shift to Park” was displayed, and the contact was unable to turn off the vehicle during the failure. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the gear shifter was faulty and needed to be replaced. The vehicle was not repaired. The contact referenced Technical Service Bulletin: 19-NA-206; as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 46,000.
NHTSA ODI #11649342
Mileage unknown · Mar 18, 2025
Electrical SystemUnknown Or Other
When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pull…
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When moving the shifter to the "P" position after parking, the car will refuse to turn off with the message on the dash: "Action Needed: Shift to Park". Shifter is in Park position but car will not recognize this and does not turn off. The issue can sometimes be resolved by pressing the shifter knob button repeatedly, or by pulling the shifter all the way back to drive and forth to park multiple times until the message is cleared. This happens about 4/10 times that I drive, There is currently a bulletin posted by Chevy for a fix. However, the fix is only covered under a "warranty" and the Chevy repair center at the dealership quoted $400 to complete the repair out of warranty.
NHTSA ODI #11649108
Mileage unknown · Mar 11, 2025
Power Train
I will turn my car on and drive my car and then I will place the car into park and turn off the vehicle as soon as that is done a error message pops up and states that I need to shift to park, but it is in park, and I have to move up the gear shifter slightly and the car turns completely off.
NHTSA ODI #11647719
Mileage unknown · Mar 8, 2025
Electrical System
I am lodging a complaint about General Motors in dealing with a warranty repair to my 2017 Chevrolet Volt. On 9/11/2024 had low propulsion warning and took the vehicle to a local dealer. I though it may have been the power module, but the Dealer stated: “The module would not be replaced because it is not failing. Your high vo…
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I am lodging a complaint about General Motors in dealing with a warranty repair to my 2017 Chevrolet Volt. On 9/11/2024 had low propulsion warning and took the vehicle to a local dealer. I though it may have been the power module, but the Dealer stated: “The module would not be replaced because it is not failing. Your high voltage battery is made up of multiple sections that control the power of the vehicle, one of those sections of your battery has a failure so rather than replacing the whole high voltage battery, GM will usually authorize replacement of the failed section.” On 9/13 GM authorized replacement. Weeks passed and I was told the battery section would come Q4 (2024]. The dealer has been very responsive about keeping me with loaner vehicles. I have issues only with GM. I asked GM to buy back the vehicle in January 2025. The request was verbally denied since for some undisclosed reason it does not fall within the California Lemon Law parameters. Later I was told by GM the part is expected “Q2”. GM has a representative call em every week or so just to check in. This was a safety issue as the car went to low power and might have caused significant problems in traffic. All the while I have been unable to drive the car, sell the car, or otherwise enjoy freedom of ownership. Now we are looking at at least 6 months in the shop, potentially 7-9 months or more. This is an unreasonable timeframe for repairs and hence this complaint. Please advise how I might proceed from this point to get the matter resolved soon.
NHTSA ODI #11647172
Mileage unknown · Mar 3, 2025
EngineFuel/propulsion SystemVehicle Speed Control
On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad…
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On December 2023 the vehicle lost power and lost control while driving speed limit 55 Mph followed by check engine light associated codes due to known issue with BCEM controller failing. June 2024 Vehicle experienced the same issue with duplicate check engine codes associated with prior issue. Dealer states the vehicle has a bad battery pack and has been there for over 8 months. Vehicle has a BECM warranty due to a law suite filed and also has a battery pack warranty from GM that was extended for 150,000 miles or 10 years.
NHTSA ODI #11646116
Mileage unknown · Mar 2, 2025
Engine
Battery Energy Control Module failed and left my daughter stranded.
NHTSA ODI #11645884
Mileage unknown · Feb 26, 2025
Engine
Yes this vehicle can be made ready for inspection upon request. According to the registered Chevrolet dealership who inspected my vehicle and gave me the diagnosis - The cars EGR valve control board is shorting out Fuse #3 which leads the car to enter “reduced propulsion mode” and keeps you from using the generator engine due t…
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Yes this vehicle can be made ready for inspection upon request. According to the registered Chevrolet dealership who inspected my vehicle and gave me the diagnosis - The cars EGR valve control board is shorting out Fuse #3 which leads the car to enter “reduced propulsion mode” and keeps you from using the generator engine due to being in this mode. This happened as I was driving home from work one day and the car notified me of this issue and entering into this mode. This could leave people stranded if low on battery charge, or in danger due to reduced propulsion. Chevy no longer manufactures this unique EGR valve and thus the repair requires obtaining back ordered parts from a manufacturer outside of the US for thousands of dollars. Alternatively you can drive without the EGR power cord connected, which means greater emissions and environmental risk/damage. This is not covered under warranty. This is a known faulty part that many Volt owners complain about, which makes it a good candidate for recall. Thank you for your time, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11645145
110,000 miles · Feb 20, 2025
Electrical System
The contact owns a 2017 Chevrolet Volt. The contact stated while driving at approximately 35 MPH, the “Propulsion Power Reduced” message in the driver information center was illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent but had occurred at various s…
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The contact owns a 2017 Chevrolet Volt. The contact stated while driving at approximately 35 MPH, the “Propulsion Power Reduced” message in the driver information center was illuminated. The contact stated that the vehicle was losing motive power. The contact stated that the failure was intermittent but had occurred at various speeds, and the vehicle lost motive power. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the Battery Energy Control Module (BECM) needed to be replaced and reprogrammed. The vehicle was not repaired. The contact stated that the vehicle was no longer operable. The manufacturer was informed of the failure. The contact researched and related the failure to a Customer Satisfaction Program for the BECM; however, the contact was advised by the manufacturer and the dealer that the vehicle was not covered under the CSP. The failure mileage was approximately 110,000.
NHTSA ODI #11643871
Mileage unknown · Feb 14, 2025
Fuel/propulsion System
The EGR Valve and EGR Cooler went out on the vehicle while driving on the highway, causing my propolsion power to decrease or rendered unusable. This also caused inconsistent engine pressure and caused my engine to overheat, having to pull over multiple times while driving. The problem has been diagnosed by a Chevorlet certif…
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The EGR Valve and EGR Cooler went out on the vehicle while driving on the highway, causing my propolsion power to decrease or rendered unusable. This also caused inconsistent engine pressure and caused my engine to overheat, having to pull over multiple times while driving. The problem has been diagnosed by a Chevorlet certified repair center. There were no warning lamps or messages until the problem began abrubtly while driving.
NHTSA ODI #11642852
Mileage unknown · Feb 14, 2025
EngineFuel/propulsion SystemVehicle Speed Control
The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they di…
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The EGR valve failed. This caused the vehicle to have insufficient propulsion while driving. The dealer has confirmed the EGR valve is the problem. The vehicle is at the dealership. The check engine light came on. The dealer is now stating the replacement EGR valve is a $4000 part because GM stopped making the part when they discontinued the Volt. An EGR valve should cost $250-$400 not $4000. The current trade-in value of my vehicle is only $7000. I cannot get my vehicle fixed due to the cost and the vehicle is too dangerous to drive due to the power loss issues.
NHTSA ODI #11642680
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
PE23022 · Loss Of Motive Power Due To The Battery Energy Control Module
Opened Nov 29, 2023 · Closed Mar 3, 2025
Status: closed (inferred from source dates) · Electrical System; Electrical System:propulsion System; Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (3)
Electrical System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Electrical System:propulsion System:traction Battery:management System/energy Control Module (bms/becm)
On November 29, 2023, the Office of Defects Investigations (ODI) opened PE23022 to investigate allegations of a loss of motive power, including a stall, reduced power state, and/or a no start condition due to the Battery Energy Control Module (BECM) in model year (MY) 2016-2019 Chevrolet Volt passenger car vehicles manufactured by General Motors (GM). The BECM is located within the high voltage electric vehicle (EV) battery pack and monitors the temperature, current, and voltage of the high voltage battery cell groups. GM stated that the root cause was identified as an internal failure leading to a loss of communication within the BECM and does not pose a risk to motor vehicle safety. GM further stated that the failure cannot result in a complete stall, only a reduced power mode, no start condition, or a no charge condition. GM additionally stated that if these conditions occur, the driver will be warned via a Malfunction Indicator Lamp (MIL) and/or a reduced-propulsion message in the Driver Information Center (DIC). Data received and analyzed by ODI from all sources indicates that nearly all related BECM failures caused conditions aligning with GM’s predicted outcomes. Despite the large number of warranty claims, nearly all failures were not safety-related, i.e., not a stall or reduced power mode. ODI isaware of a single minor crash and no injuries or deaths. In March 2024, GM issued Special Coverage N232432680, which was mailed to consumers, addressing BECM failures in certain MY 2016-2018 Chevrolet Volt vehicles. This special coverage provides an extension of the warranty coverage for the BECM from 8 years / 100,000 miles to 15 years / 150,000 miles for all 2016-2018 Chevrolet Volts. Additionally, GM stated that replacement components are sourced from a different supplier and not susceptible to the failure. In view of the Special Coverage issued by GM, the existing warranty coverage already in place, and the low number of safety-related occurrences, ODI is closing this Preliminary Evaluation (PE). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
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