Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
180–25K
1625–50K
1850–75K
1675–100K
13100–150K
9150K+
90 reports with mileage · 34 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Latches/locks/linkages. Review the 12 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports2 fire reports16 injury reports
What owners actually said
124 reports
50,115 miles · Jun 1, 2005
Latches/locks/linkages
POWER DOOR CLOSE EVEN WHEN SOMEONE IS IN BETWEEN DOOR AND FRAM AND OPEN WITH OUT MUCH EFFORT BY THE HANDLE ON DOOR. I CALLED GM CUSTOMER SERVICE LINE ABOUT MY COMPLAINT AND WAS TOLD THERE WASN'T A RECALL. I TOLD THEM ABOUT THE RECALL AT FIRST THEY SAID THERE WASN'T A RECALL ON THE VENTURE VANS AGAIN. AFTER ABOUT A FEW DAYS OF B…
Read full complaint
POWER DOOR CLOSE EVEN WHEN SOMEONE IS IN BETWEEN DOOR AND FRAM AND OPEN WITH OUT MUCH EFFORT BY THE HANDLE ON DOOR. I CALLED GM CUSTOMER SERVICE LINE ABOUT MY COMPLAINT AND WAS TOLD THERE WASN'T A RECALL. I TOLD THEM ABOUT THE RECALL AT FIRST THEY SAID THERE WASN'T A RECALL ON THE VENTURE VANS AGAIN. AFTER ABOUT A FEW DAYS OF BEING TOLDT THAT THE RECALL DIDN'T EXIST. I CALLED NHTSA AND YOUR CUSTOMER SERVICE GAVE ME THE CAMPAIGN INFORMATION WHICH I GAVE TO GM CUSTOMER SERVICE. I WAS TOLD THAT I WOULD HAVE TO TAKE MY VAN TO BE CHECK BY THE GM SERVICE PEOPLE. I'M IN THE PROCESS OF DOIN CONSIDER I HAVE TO GET THE HUB BEARING AND THE SENDER SWITCH ON MY VAN FIXED FIRST. MIND YOU I HAVEN'T HAD THIS VAN A YEAR YET! I WILL HAVE TO PAY FOR GM TO CHECK, EVENTHOUGH I HAVE THE PASSENGER SIDE POWER DOOR AND THE SECOND ROW BUCKET SEATING AND MY VAN WAS TO HAD A 101 POINT INSPECTION CHECK AND CERTIFIED.
NHTSA ODI #10123859
5,000 miles · Mar 21, 2005
Engine And Engine Cooling
WHEN COMING TO A STOP OR SLOWING DOWN VEHICLE SHUT OFF.CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE. HOWEVER, THE PROBLEM COULD NOT BE DUPLICATED.*AK
NHTSA ODI #10115486
4,078 miles · Mar 15, 2005
Engine And Engine Cooling
VEHICLE STALLED INTERMITTENTLY WHILE DRIVING AT ANY SPEED. DEALER INSPECTED THE VEHICLE ON THREE SEPARATE OCCASIONS, AND INFORMED THE CONSUMER THAT THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK
NHTSA ODI #10115148
52 miles · Mar 8, 2005
Structure
AUTOMATIC SLIDING DOOR ON 2004 VENTURE VAN...DOOR IS DANGEROUS. I SOMETIMES TRANSPORT OLDER PEOPLE. I HAVE HAD 2 NEAR TRAGEDIES IN THE FIRST 2 MONTHS I HAVE OWNED VEHICLE. THE LAST WAS WHEN I WENT TO THE HOSPITAL TO PICK UP A SEVERELY HANDICAPPED WIDOW WOMAN. WHEN SHE STARTED TO MAKE HER EXIT SHE SOMEHOW MUST HAVE HAD HER RIGHT …
Read full complaint
AUTOMATIC SLIDING DOOR ON 2004 VENTURE VAN...DOOR IS DANGEROUS. I SOMETIMES TRANSPORT OLDER PEOPLE. I HAVE HAD 2 NEAR TRAGEDIES IN THE FIRST 2 MONTHS I HAVE OWNED VEHICLE. THE LAST WAS WHEN I WENT TO THE HOSPITAL TO PICK UP A SEVERELY HANDICAPPED WIDOW WOMAN. WHEN SHE STARTED TO MAKE HER EXIT SHE SOMEHOW MUST HAVE HAD HER RIGHT HAND ON DOOR THE HANDLE AND ELBOW PART OF ARM ON SEAT WHILE DOOR WAS OPENING. I COULD NOT HOLD THE DOOR BACK BUT WAS ABLE TO PULL HER ARM FREE BEFORE IT WAS BROKEN. I REPORTED THIS TO GENERAL MOTORS AND TO THE DEALER WHERE I BOUGHT THIS VEHICLE ON AUGUST 2004. THEY BOTH TOLD ME THAT THIS IS CHARACTERISTIC OF THIS VEHICLE. *AK PE04064.*PCO *JB
NHTSA ODI #10096434
Mileage unknown · Feb 28, 2005
Electrical System
WHILE DRIVING AND TURNING VEHICLE STALLED. DRIVER RESTARTED THE VEHICLE, AND TOOK IT TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
NHTSA ODI #10113148
Mileage unknown · Dec 29, 2004
Latches/locks/linkages
PASSENGER SIDE MOTOR DOOR OPENS ON IT'S OWN AFTER CLOSING, OPENS HALFWAY AND CLOSES HALFWAY LEAVING THE OPERATOR TO MANUALLY OPEN OR CLOSE THE DOOR. IT HAS BECOME A SAFETY ISSUE BECAUSE ON THAT SAME SIDE IS THE CHILD RESTRAINT SEAT FOR A TODDLER OR THE CAR CAN BE STOLEN OR PROPERTY INSIDE THE CAR WHEN THE DOOR CLOSES AND REOPEN…
Read full complaint
PASSENGER SIDE MOTOR DOOR OPENS ON IT'S OWN AFTER CLOSING, OPENS HALFWAY AND CLOSES HALFWAY LEAVING THE OPERATOR TO MANUALLY OPEN OR CLOSE THE DOOR. IT HAS BECOME A SAFETY ISSUE BECAUSE ON THAT SAME SIDE IS THE CHILD RESTRAINT SEAT FOR A TODDLER OR THE CAR CAN BE STOLEN OR PROPERTY INSIDE THE CAR WHEN THE DOOR CLOSES AND REOPENS ON IT'S OWN. *NM
NHTSA ODI #10104721
Mileage unknown · Dec 28, 2004
StructureInjury
I WAS ON A BUSINESS TRIP IN TEXAS AND WE HAD RENTED A 2004 CHEVROLET VENTURE MINIVAN FROM HERTZ. ON THURSDAY WE WENT TO LUNCH, AND I WAS SITTING IN THE MIDDLE BENCH SEAT BEHIND THE FRONT PASSENGER. WHEN I OPENED THE DOOR TO GET OUT, THE AUTOMATIC OPENER MECHANISM ENGAGED. I WAS HOLDING THE DOOR HANDLE PULLING THE DOOR OPEN, T…
Read full complaint
I WAS ON A BUSINESS TRIP IN TEXAS AND WE HAD RENTED A 2004 CHEVROLET VENTURE MINIVAN FROM HERTZ. ON THURSDAY WE WENT TO LUNCH, AND I WAS SITTING IN THE MIDDLE BENCH SEAT BEHIND THE FRONT PASSENGER. WHEN I OPENED THE DOOR TO GET OUT, THE AUTOMATIC OPENER MECHANISM ENGAGED. I WAS HOLDING THE DOOR HANDLE PULLING THE DOOR OPEN, THE AUTOMATIC OPENER PUSHED MY ELBOW INTO MY SEAT, AND THE OPENER CONTINUED TO FORCE THE DOOR OPEN. WITH MY ARM TRAPPED BETWEEN THE HANDLE AND THE SEAT, THE DOOR TWISTED MY WRIST BACK UNTIL IT BROKE ONE OF MY WRIST BONES. AFTER THAT I WAS TAKEN TO THE HOSPITAL AND TREATED. THE CAR WAS RETURNED TO HERTZ, AND HERTZ WAS NOTIFIED, AND AS FAR AS I KNOW THEY HAVE TAKEN NO ACTION. AS FAR AS I KNOW THERE IS NO CORRECTIVE ACTION THAT GM HAS TAKEN TO REMEDY THIS PROBLEM WITH THE VENTURE. *JB
NHTSA ODI #10104626
Mileage unknown · Dec 27, 2004
Latches/locks/linkagesInjury
THE RIGHT SIDE REAR DOOR IS EQUIPPED WITH AN AUTOMATIC POWER DOOR BUTTON TO OPEN AND CLOSE THE DOOR. RIGHT SIDE REAR DOOR CLOSED AUTOMATICALLY WITHOUT PUSHING THE BUTTON, CAUSING THE PASSENGER TO HAVE A HAND CAUGHT BETWEEN THE DOOR, RESULTING IN INJURY. CONSUMER CONTACTED THE MANUFACTURER. *AK
NHTSA ODI #10105338
Mileage unknown · Dec 23, 2004
Suspension
THE REAR OF THE VEHICLE SHAKES UNCONTROLLABLY WHEN DRIVING AT ANY SPEED. VEHICLE HAS BEEN SERVICED, AND NO DEFECTS HAVE BEEN FOUND.*AK
NHTSA ODI #10105293
Mileage unknown · Dec 16, 2004
Latches/locks/linkages
MY 2 YEAR OLD SON WAS EXITING THE VEHICLE AND HIT THE BUTTON TO CLOSE THE DOOR AND HE DID NOT KNOW IT. I HAD TO JUMP IN THE WAY OF THE POWER SLIDING DOOR, AND USE EXCESSIVE FORCE TO STOP THE DOOR FROM CLOSING ON HIM AND MYSELF.*AK THE POWER SLIDING DOORS ON OUR 2004 CHEVY VENTURE DO NOT STOP WITHOUT EXCESSIVE FORCE WHEN CLOSIN…
Read full complaint
MY 2 YEAR OLD SON WAS EXITING THE VEHICLE AND HIT THE BUTTON TO CLOSE THE DOOR AND HE DID NOT KNOW IT. I HAD TO JUMP IN THE WAY OF THE POWER SLIDING DOOR, AND USE EXCESSIVE FORCE TO STOP THE DOOR FROM CLOSING ON HIM AND MYSELF.*AK THE POWER SLIDING DOORS ON OUR 2004 CHEVY VENTURE DO NOT STOP WITHOUT EXCESSIVE FORCE WHEN CLOSING. A CHILD OR EVEN AN ADULT CAN GET SERIOUSLY INJURED.
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
2004 Chevrolet Venture Problems, Complaints & Recalls | Skip That Year
Illustration