DT:THE CONTACTS STATES THE GAS TANK SCRAPES THE GROUND WHEN TWO OR MORE PEOPLE SIT IN THE REAR SEAT OF THE VEHICLE. THE DEALERSHIP STATED THE VEHICLE HAD BEEN DAMAGED, CAUSING THIS PROBLEM. THE DEALERSHIP REPAIRED THE HEAT SHIELD THAT COVERS THE GAS TANK. THIS DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS CONTACTED, AND …
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DT:THE CONTACTS STATES THE GAS TANK SCRAPES THE GROUND WHEN TWO OR MORE PEOPLE SIT IN THE REAR SEAT OF THE VEHICLE. THE DEALERSHIP STATED THE VEHICLE HAD BEEN DAMAGED, CAUSING THIS PROBLEM. THE DEALERSHIP REPAIRED THE HEAT SHIELD THAT COVERS THE GAS TANK. THIS DID NOT CORRECT THE PROBLEM. THE MANUFACTURER WAS CONTACTED, AND THEY STATED THE REAR SPRINGS WERE CAUSING THE SCRAPPING. THIS WOULD BE REPAIRED UNDER WARRANTY.*AK THE DOOR DOESN'T CLOSE PROPERLY. UPDATED 01/19/06. *JB
NHTSA ODI #10143057
Mileage unknown · Jun 6, 2005
StructureInjury
DT: THE SLIDING DOORS ARE UNSAFE, THEY ARE CATCHING PEOPLE IN THE MIDDLE OF THE DOORS. THE DOOR CAUGHT THE OWNER'S DAUGHTER 3 TIMES IN THE DOORWAY WHILE TRYING TO REMOVE A CHILD FROM THE CHILD SEAT. THE DOORS ARE SLIDING CLOSED, AND WHEN IT HITS A PERSON IT'S NOT RETURNING. THE OWNERS 3 YEAR OLD WAS CAUGHT IN THE DOOR, AND THE …
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DT: THE SLIDING DOORS ARE UNSAFE, THEY ARE CATCHING PEOPLE IN THE MIDDLE OF THE DOORS. THE DOOR CAUGHT THE OWNER'S DAUGHTER 3 TIMES IN THE DOORWAY WHILE TRYING TO REMOVE A CHILD FROM THE CHILD SEAT. THE DOORS ARE SLIDING CLOSED, AND WHEN IT HITS A PERSON IT'S NOT RETURNING. THE OWNERS 3 YEAR OLD WAS CAUGHT IN THE DOOR, AND THE OWNER HAD TO PULL HIM LOOSE. THE OTHER DOOR WAS OPENING AND CLOSING BY ITSELF. IF THE OWNER HAS THE REMOTE IN HAND AND ACCIDENTLY HITS THE REMOTE DOOR WOULD START TO CLOSE. IF SOMEONE IS IN THE DOORWAY THE DOOR IS NOT REVERSING ITSELF. THE OWNER HAS ALREADY TALKED TO THE DEALER AND THE MANUFACTURER. AND NO ONE IS WILLING TO TAKE THE TIME TO HELP TO FIX THE PROBLEM. THE DOOR CLOSED ON THE 3 YEAR OLD'S BODY AND HEAD AND THEN THE DOOR STILL DIDN'T RETURN BACK. THE VEHICLE HAS BEEN RETURNED TO DEALER FOR REPAIR 3 TIMES. WHEN THIS IS HAPPENING THE VEHICLE IS TURNED OFF.*AK
NHTSA ODI #10124281
52 miles · Mar 8, 2005
Structure
AUTOMATIC SLIDING DOOR ON 2004 VENTURE VAN...DOOR IS DANGEROUS. I SOMETIMES TRANSPORT OLDER PEOPLE. I HAVE HAD 2 NEAR TRAGEDIES IN THE FIRST 2 MONTHS I HAVE OWNED VEHICLE. THE LAST WAS WHEN I WENT TO THE HOSPITAL TO PICK UP A SEVERELY HANDICAPPED WIDOW WOMAN. WHEN SHE STARTED TO MAKE HER EXIT SHE SOMEHOW MUST HAVE HAD HER RIGHT …
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AUTOMATIC SLIDING DOOR ON 2004 VENTURE VAN...DOOR IS DANGEROUS. I SOMETIMES TRANSPORT OLDER PEOPLE. I HAVE HAD 2 NEAR TRAGEDIES IN THE FIRST 2 MONTHS I HAVE OWNED VEHICLE. THE LAST WAS WHEN I WENT TO THE HOSPITAL TO PICK UP A SEVERELY HANDICAPPED WIDOW WOMAN. WHEN SHE STARTED TO MAKE HER EXIT SHE SOMEHOW MUST HAVE HAD HER RIGHT HAND ON DOOR THE HANDLE AND ELBOW PART OF ARM ON SEAT WHILE DOOR WAS OPENING. I COULD NOT HOLD THE DOOR BACK BUT WAS ABLE TO PULL HER ARM FREE BEFORE IT WAS BROKEN. I REPORTED THIS TO GENERAL MOTORS AND TO THE DEALER WHERE I BOUGHT THIS VEHICLE ON AUGUST 2004. THEY BOTH TOLD ME THAT THIS IS CHARACTERISTIC OF THIS VEHICLE. *AK PE04064.*PCO *JB
NHTSA ODI #10096434
Mileage unknown · Dec 28, 2004
StructureInjury
I WAS ON A BUSINESS TRIP IN TEXAS AND WE HAD RENTED A 2004 CHEVROLET VENTURE MINIVAN FROM HERTZ. ON THURSDAY WE WENT TO LUNCH, AND I WAS SITTING IN THE MIDDLE BENCH SEAT BEHIND THE FRONT PASSENGER. WHEN I OPENED THE DOOR TO GET OUT, THE AUTOMATIC OPENER MECHANISM ENGAGED. I WAS HOLDING THE DOOR HANDLE PULLING THE DOOR OPEN, T…
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I WAS ON A BUSINESS TRIP IN TEXAS AND WE HAD RENTED A 2004 CHEVROLET VENTURE MINIVAN FROM HERTZ. ON THURSDAY WE WENT TO LUNCH, AND I WAS SITTING IN THE MIDDLE BENCH SEAT BEHIND THE FRONT PASSENGER. WHEN I OPENED THE DOOR TO GET OUT, THE AUTOMATIC OPENER MECHANISM ENGAGED. I WAS HOLDING THE DOOR HANDLE PULLING THE DOOR OPEN, THE AUTOMATIC OPENER PUSHED MY ELBOW INTO MY SEAT, AND THE OPENER CONTINUED TO FORCE THE DOOR OPEN. WITH MY ARM TRAPPED BETWEEN THE HANDLE AND THE SEAT, THE DOOR TWISTED MY WRIST BACK UNTIL IT BROKE ONE OF MY WRIST BONES. AFTER THAT I WAS TAKEN TO THE HOSPITAL AND TREATED. THE CAR WAS RETURNED TO HERTZ, AND HERTZ WAS NOTIFIED, AND AS FAR AS I KNOW THEY HAVE TAKEN NO ACTION. AS FAR AS I KNOW THERE IS NO CORRECTIVE ACTION THAT GM HAS TAKEN TO REMEDY THIS PROBLEM WITH THE VENTURE. *JB
NHTSA ODI #10104626
Mileage unknown · Dec 14, 2004
Structure
AUTOMATIC SLIDING DOOR ON DRIVER SIDE OPENS BY ITSELF. I WILL CLOSE THE DOOR USING THE KEYLESS REMOTE OR THE BUTTON ON THE INSIDE OF DOOR FRAME BUT DOOR WILL REOPEN. HAPPENS MULTIPLE TIMES IN A SINGLE ATTEMPT TO CLOSE DOOR. SLOPE OF VEHICLE IS NOT A FACTOR AS IT WILL REOPEN WHEN VAN IS PARKED ON EVEN GROUND. COLD WEATHER MAY…
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AUTOMATIC SLIDING DOOR ON DRIVER SIDE OPENS BY ITSELF. I WILL CLOSE THE DOOR USING THE KEYLESS REMOTE OR THE BUTTON ON THE INSIDE OF DOOR FRAME BUT DOOR WILL REOPEN. HAPPENS MULTIPLE TIMES IN A SINGLE ATTEMPT TO CLOSE DOOR. SLOPE OF VEHICLE IS NOT A FACTOR AS IT WILL REOPEN WHEN VAN IS PARKED ON EVEN GROUND. COLD WEATHER MAY BE FACTOR. THERE IS ALWAYS A LOUD "KACHUNK" AS I ASSUME THE MECHANISM IS TRYING TO WORK. TO FINALLY GET IT TO STOP REOPENING IN SINGLE INCIDENT, I WILL ENGAGE THE LOCK OR WILL TURN OFF AUTOMATIC OPTION. HAVE MADE NUMEROUS CALLS TO DEALER AND HAVE TAKEN VAN IN TWICE TO BE INSPECTED. EACH TIME MECHANICS ARE NOT ABLE TO DUPLICATE PROBLEM AND END UP "CLEANING" THE TRACK AND ADJUSTING STRIKER. I AM CONCERNED THAT THE DOOR IS NOT LATCHING PROPERLY AND MAY POSE DANGER OF INJURY TO MY SMALL CHILDREN IN ACCIDENT.*AK
NHTSA ODI #10102932
Mileage unknown · Nov 9, 2004
Structure
WE RENTED A 2004 CHEVY VENTURE MINIVAN FROM AVIS AT PHILA AIRPORT. THE MINIVAN COMES EQUIPPED WITH A REMOTE-CONTROLLED POWER SLIDING DOOR ON THE PASSENGER SIDE. WE WONDERED IF THE DOOR HAD AN AUTO-REVERSE TO PREVENT IT FROM CLOSING ON SOMETHING. WE COULD IMAGINE THAT WITH THE REMOTE CONTROL, SOMEONE ON THE DRIVER SIDE OF THE VAN…
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WE RENTED A 2004 CHEVY VENTURE MINIVAN FROM AVIS AT PHILA AIRPORT. THE MINIVAN COMES EQUIPPED WITH A REMOTE-CONTROLLED POWER SLIDING DOOR ON THE PASSENGER SIDE. WE WONDERED IF THE DOOR HAD AN AUTO-REVERSE TO PREVENT IT FROM CLOSING ON SOMETHING. WE COULD IMAGINE THAT WITH THE REMOTE CONTROL, SOMEONE ON THE DRIVER SIDE OF THE VAN OR INTHE DRIVER'S SEAT COULD CLOSE THE DOOR WITHOUT SEEING THAT THERE WAS A CHILD, FOR EXAMPLE, SITTING OR LYING ACROSS THE DOORWAY. SO WE DECIDED TO TEST IT. WE HELD A 1/2 INCH THICK STICK AGAINST THE DOORFRAME AND CLOSED THE DOOR WITH THE REMOTE. IF THERE IS AN AUTO-REVERSE, IT DID NOT OPERATE! THE DOOR CLOSED ON THE STICK WITH SUCH FORCE THAT IT PULLED THE STICK OUT OF THE TESTER'S HAND AND CRUSHED THE STICK AGAINST THE DOORFRAME. IMAGINE WHAT IT WOULD DO TO A CHILD'S HAND OR LEG! OR NECK, GOD FORBID! WHAT IS THIS MINIVAN DOING ON THE MARKET????*AK
NHTSA ODI #10098529
Mileage unknown · Oct 16, 2004
Structure
THE AUTOMATIC REVERSE SAFETY FEATURE OF BOTH POWER SIDE SLIDING DOORS REQUIRES EXCESSIVE FORCE TO ACTIVATE. THIS RESULTS IN POTENTIAL SERIOUS INJURY TO SMALL CHILDREN, WEAK ADULTS OR SENIOR ADULTS UNABLE TO EXERT ENOUGH FORCE TO ACTIVATE THE REVERSING MECHANISM. COMPARE EFFORT REQUIRED TO THIS SAFETY FEATURE IN TYPICAL HOME GA…
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THE AUTOMATIC REVERSE SAFETY FEATURE OF BOTH POWER SIDE SLIDING DOORS REQUIRES EXCESSIVE FORCE TO ACTIVATE. THIS RESULTS IN POTENTIAL SERIOUS INJURY TO SMALL CHILDREN, WEAK ADULTS OR SENIOR ADULTS UNABLE TO EXERT ENOUGH FORCE TO ACTIVATE THE REVERSING MECHANISM. COMPARE EFFORT REQUIRED TO THIS SAFETY FEATURE IN TYPICAL HOME GARAGE DOORS OR THE HONDA ODYSSEY FOR EXAMPLE. *JB
NHTSA ODI #10095871
7 miles · Jul 30, 2004
Structure
THE SLIDING DOOR DOESN'T STAY LOCKED IN THE OPEN POSITION, EVEN IF THE VEHICLE IS ON A FLAT SURFACE. THIS ALMOST RESULTED IN A TODDLER BEING CRUSHED BETWEEN THE DOORS. THE DEALERSHIP WAS CONTACTED AND INDICATED THAT A SLIDING DOOR ATTACHMENT NEEDED TO BE TIGHTENED. *AK THE PASSENGERS LEFT SLIDING DOOR WOULD NOT LOCK IN PLAC…
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THE SLIDING DOOR DOESN'T STAY LOCKED IN THE OPEN POSITION, EVEN IF THE VEHICLE IS ON A FLAT SURFACE. THIS ALMOST RESULTED IN A TODDLER BEING CRUSHED BETWEEN THE DOORS. THE DEALERSHIP WAS CONTACTED AND INDICATED THAT A SLIDING DOOR ATTACHMENT NEEDED TO BE TIGHTENED. *AK THE PASSENGERS LEFT SLIDING DOOR WOULD NOT LOCK IN PLACE. *SC *JB
NHTSA ODI #10081785
Mileage unknown · Jun 23, 2004
StructureInjury
DESIGN FLAW IN 2004 CHEVROLET VENTURE.*MR THE CONSUMER RENTED THE VAN FOR A VACATION. WHEN THE CONSUMER CHILD OPENED THE POWER SLIDING DOOR HIS ELBOW BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. THE CHILD HEAR A FEW SNAPS AND TH…
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DESIGN FLAW IN 2004 CHEVROLET VENTURE.*MR THE CONSUMER RENTED THE VAN FOR A VACATION. WHEN THE CONSUMER CHILD OPENED THE POWER SLIDING DOOR HIS ELBOW BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. THE CHILD HEAR A FEW SNAPS AND THEN WAS ABLE TO MOVE AWAY FROM THE DOOR. THE CHILD SUSTAINED A BROKEN WRIST. THE CONSUMER BELIEVES THIS DOOR IS POORLY DESIGNED. *NM
NHTSA ODI #10079810
100 miles · Jun 12, 2004
StructureInjury
2004 CHEVROLET VENTURE VAN. WHILE STOPPED IN A PARKING LOT, MY FOURTEEN YEAR OLD SON OPENED THE PASSENGER SIDE AUTOMATIC SIDE DOOR USING THE INTERIOR HANDLE. HE KEPT HIS HAND ON THE HANDLE WHILE IT WAS OPENING. HIS ARM (ELBOW) BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE WHILE THE DOOR WAS OP…
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2004 CHEVROLET VENTURE VAN. WHILE STOPPED IN A PARKING LOT, MY FOURTEEN YEAR OLD SON OPENED THE PASSENGER SIDE AUTOMATIC SIDE DOOR USING THE INTERIOR HANDLE. HE KEPT HIS HAND ON THE HANDLE WHILE IT WAS OPENING. HIS ARM (ELBOW) BECAME STUCK IN THE SEAT AND HE COULD NOT REMOVE HIS HAND FROM THE DOOR HANDLE WHILE THE DOOR WAS OPENING. THE DOOR CONTINUED TO OPEN AND HYPER-EXTENDED HIS RIGHT WRIST. HE HEARD A COUPLE SNAPS AND FOUND A WAY TO MOVE AWAY FROM THE DOOR. HES NOW WEARING A CAST. WE TOOK HIM TO A LOCAL HOSPITAL AND X-RAYS INDICATED THAT HE FRACTURED HIS RIGHT WRIST.*AK PE04064.PCO
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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