2004 CHEVROLET VENTURE MINIVAN. INTERMITTENT PROBLEM WITH ABS & TRACTION CONTROL. WHEN CAR HITS A SHARP-HARD BUMP (IE POTHOLE) OR WHEN TURNING SHARP TO PARK, THE ALERT THAT ABS AND TC TURNS ON. HAVE REPLACED ROTORS AND SENSORS BY DEALER AND AUTHORIZED MECHANIC. CHEVY DEALER DENIES THAT HAVING WIRES FROM WHEEL BEARING MODULE TO C…
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2004 CHEVROLET VENTURE MINIVAN. INTERMITTENT PROBLEM WITH ABS & TRACTION CONTROL. WHEN CAR HITS A SHARP-HARD BUMP (IE POTHOLE) OR WHEN TURNING SHARP TO PARK, THE ALERT THAT ABS AND TC TURNS ON. HAVE REPLACED ROTORS AND SENSORS BY DEALER AND AUTHORIZED MECHANIC. CHEVY DEALER DENIES THAT HAVING WIRES FROM WHEEL BEARING MODULE TO COMPUTER TIGHT AS GUITAR STRINGS MAY CAUSE TEMPORARY DISCONNECTION OR BAD CONTACTS. THIS HAS BEEN GOING FOR SEVERAL YEARS, DEALER ONLY SOLUTION IS TO AGAIN REPLACE ROTORS (OVER $1000) WITH NO GUARANTEE THAT IT WILL FIX INTERMITTENT ABD AND TC DISABLING. *TR
NHTSA ODI #10313839
43,000 miles · Aug 17, 2006
Service Brakes, HydraulicStructure
DT*: THE CONTACT STATED THE VEHICLE HAD BRAKE PROBLEMS FOR ALL FOUR WHEELS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON 13 OCCASIONS. ON THE 9TH VISIT, THE MANUFACTURER AUTHORIZED A 72,000-MILE WARRANTY. ON 8/14/2006, WHILE DRIVING 15 MPH, THE LEFT REAR SLIDING DOOR FELL OFF THE ROLLER TRACK. THE VEHICLE WAS BEING REPAIRED A…
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DT*: THE CONTACT STATED THE VEHICLE HAD BRAKE PROBLEMS FOR ALL FOUR WHEELS. THE VEHICLE WAS TAKEN TO THE SERVICE DEALER ON 13 OCCASIONS. ON THE 9TH VISIT, THE MANUFACTURER AUTHORIZED A 72,000-MILE WARRANTY. ON 8/14/2006, WHILE DRIVING 15 MPH, THE LEFT REAR SLIDING DOOR FELL OFF THE ROLLER TRACK. THE VEHICLE WAS BEING REPAIRED AT AN AUTHORIZED BODY SHOP. THE MANUFACTURER WAS NOTIFIED.
NHTSA ODI #10165750
33,000 miles · Feb 17, 2006
Service Brakes, Hydraulic
ON OR ABOUT JULY OF 2005 WE NOTICED OUR DRIVER BRAKE WAS PUTTING OFF THE REDISH DUST SIGNALING A NEED FOR NEW BRAKE PADS. WE BOUGHT NEW PADS AND MY HUSBAND WENT TO REPLACE THE PADS. THE PADS ON THE DRIVER SIDE WERE SHOT AND NEEDED REPLACED. THE PADS ON THE PASSENGER SIDE WERE BRAND NEW! THERE WASN'T ANY USE OFF THEM. WE PURCHASE…
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ON OR ABOUT JULY OF 2005 WE NOTICED OUR DRIVER BRAKE WAS PUTTING OFF THE REDISH DUST SIGNALING A NEED FOR NEW BRAKE PADS. WE BOUGHT NEW PADS AND MY HUSBAND WENT TO REPLACE THE PADS. THE PADS ON THE DRIVER SIDE WERE SHOT AND NEEDED REPLACED. THE PADS ON THE PASSENGER SIDE WERE BRAND NEW! THERE WASN'T ANY USE OFF THEM. WE PURCHASED THE VAN IN NOV OF 2004. THE VAN HAS ALWAYS HAD NOISE WHEN COMING TO A STOP. I HAD IT EXPLAINED TO ME, FROM A SERVICE TECH AT A LOCAL CHEVY DEALERSHIP, AS MY BRAKES ARE PRESSED BUT MY VAN STILL HAS THE MOTION BEHIND IT TO ALLOW THE ROTOR TO CONT. TURNING, TILL THE COMPLETE STOP. THIS NOISE IS REALLY NOTICEABLE AT HIGHER SPEEDS NEEDING TO STOP. THE VAN AT TIMES DOESN'T FEEL LIKE IT WANTS TO STOP. I FEAR ITS JUST A MATTER OF TIME BEFORE IT DOESN'T. WE HAVE HAD SEVERAL PEOPLE LOOK AT AND THEY ALL SAY IT LOOKS OK, BUT DON'T LIKE THE SOUND IT MAKING. I MADE IT A POINT TO HAVE THE VAN IN THE CHEVY SHOP BEFORE MY 36,000 MILE WARRANTY EXPIRED. THEY TOLD ME THE SAME THING ABOUT THE ROTOR STILL TURNING SLOWLY TILL COMPLETE STOP. BRAKES SHOULD STOP YOUR CAR! MY OLD PARTS I'M NOT SURE IF MY HUSBAND SAVED THEM OR NOT. HE IS CURRENTLY DEPLOYED IN IRAQ. I WILL CHECK WITH HIM. PLEASE CONSIDER CHECKING THE BRAKE SYSTEMS ON THE 2004 VENTURE VANS. *NM
NHTSA ODI #10150541
18,012 miles · Nov 18, 2005
Electrical SystemService Brakes, Hydraulic
DT: CONTACT STATED ON 10-15-05 WHILE DRIVING THE CONTACT APPROACHED A STOP SIGN , PRESSED DOWN ON THE BRAKE PEDAL AND THE VEHICLE HAD NO BRAKES. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE THEY REPLACED THE MASTER CYLINDER AND THE ELECTRICAL SYSTEM. THE VEHICLE HAD NO PROBLEMS UNTIL 11-05-05 WHILE PULLING INTO A DRIVEWAY …
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DT: CONTACT STATED ON 10-15-05 WHILE DRIVING THE CONTACT APPROACHED A STOP SIGN , PRESSED DOWN ON THE BRAKE PEDAL AND THE VEHICLE HAD NO BRAKES. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE THEY REPLACED THE MASTER CYLINDER AND THE ELECTRICAL SYSTEM. THE VEHICLE HAD NO PROBLEMS UNTIL 11-05-05 WHILE PULLING INTO A DRIVEWAY SHE APPLIED THE BRAKES, AND THE BRAKES WERE NOT WORKING. SHE HAD THE VEHICLE TOWED TO A DIFFERENT DEALERSHIP, WHERE THEY REPLACED THE BRAKE LINES. ON 11-12-05 SHE TOOK THE VEHICLE TO ANOTHER DEALERSHIP TO HAVE IT INSPECTED, AND THE DEALERSHIP TOLD HER THE BRAKE LINES WERE HANGING AND THERE WAS NO CONDUIT ON THE BRAKE LINES .THE DEALERSHIP MADE THE REPAIRS .THE VEHICLE IS STILL UNDER WARRANTY.*AK
NHTSA ODI #10143142
27,000 miles · Jul 11, 2005
Service Brakes, Hydraulic
THE CONSUMER OWNS A CHEVROLET VENTURE 2004. THIS VEHICLE CAME WITH DEFECTS FROM THE MANUFACTURER. THE ABS LIGHT ILLUMINATED. THE CONSUMER COULD HEAR PUMPING NOISES COMING OFF THE BRAKES. THERE WAS EXCESSIVE WHEEL NOISE VARIATION WHEN APPLYING THE BRAKES. THE FIRST TIME THE CONSUMER TOOK THE VEHICLE TO THE DEALER WAS FEBRUARY…
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THE CONSUMER OWNS A CHEVROLET VENTURE 2004. THIS VEHICLE CAME WITH DEFECTS FROM THE MANUFACTURER. THE ABS LIGHT ILLUMINATED. THE CONSUMER COULD HEAR PUMPING NOISES COMING OFF THE BRAKES. THERE WAS EXCESSIVE WHEEL NOISE VARIATION WHEN APPLYING THE BRAKES. THE FIRST TIME THE CONSUMER TOOK THE VEHICLE TO THE DEALER WAS FEBRUARY 21, 2005. THE ABS LIGHT WAS FIXED AND BRAKES WERE FIXED. THEN APRIL 19, 2005 THE VEHICLE WAS TAKEN BACK TO THE DEALER AGAIN BECAUSE THE ABS LIGHT ILLUMINATED THE BRAKE NOISE RETURNED. THE PROBLEM WAS CHECKED AND FIXED. NOW FOR THE THIRD TIME ON MAY 25TH THE VEHICLE WAS TAKEN TO THE DEALER WITH THE SAME PROBLEM (ABS AND BREAK NOISE). NOW FOR THE THIRD TIME THE PROBLEM WAS FIXED. THE VEHICLE WAS TAKEN TOT HE DEALER A FOURTH TIME ON JULY 5TH FOR ABS AND BREAK NOISE. THE VEHICLE IS STILL A THE CHEVROLET DEALER. *NM
NHTSA ODI #10128371
9,858 miles · Oct 14, 2004
Service Brakes, Hydraulic
I HAVE A 2004 (BOUGHT NEW) CHEVY VAN. WE STOPPED ON DAY AND THE BACK WHEEL WAS SMOKING. WE CALLED THE DEALER AND TOOK IT IN TO BE CHECKED AND THEY TOLD US THAT THE BACK BRAKES HAVE NEVER BEEN ATTACHED. WE WERE RUNNING ONLY ON FRONT BRAKES. WE JUST CAME BACK FROM A TRIP AND TO THINK WE COULD HAVE BEEN KILLED. I WAS FURIOUS THA…
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I HAVE A 2004 (BOUGHT NEW) CHEVY VAN. WE STOPPED ON DAY AND THE BACK WHEEL WAS SMOKING. WE CALLED THE DEALER AND TOOK IT IN TO BE CHECKED AND THEY TOLD US THAT THE BACK BRAKES HAVE NEVER BEEN ATTACHED. WE WERE RUNNING ONLY ON FRONT BRAKES. WE JUST CAME BACK FROM A TRIP AND TO THINK WE COULD HAVE BEEN KILLED. I WAS FURIOUS THAT SUCH A THING COULD HAPPEN. THEY DID ATTACH THE BACK BRAKES AND I FEEL THAT SINCE WE WERE RUNNING ON ONLY FRONT BRAKES, THAT THE FRONT BRAKES SHOULD BE REPLACED BY THEM.*AK
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
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