The contact owns a 2004 Chevrolet Venture. The contact stated while driving 30 mph, when a police officer ran the red traffic light and crashed into the driver's side door, and pushed the vehicle into a school bus. The air bags did not deploy. The contact stated she has a broken right foot and did seek medical attention at the h…
Read full complaint
The contact owns a 2004 Chevrolet Venture. The contact stated while driving 30 mph, when a police officer ran the red traffic light and crashed into the driver's side door, and pushed the vehicle into a school bus. The air bags did not deploy. The contact stated she has a broken right foot and did seek medical attention at the hospital and was waiting for a pending surgery. The police report was filed. The vehicle was not drivable. The vehicle was towed to towing lot. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 59,072.
NHTSA ODI #11438037
270,000 miles · Apr 8, 2019
Air BagsCrashInjury
TL* THE CONTACT OWNED A 2004 CHEVROLET VENTURE. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 50 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS PREGNANT AND HAD TO BE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTH…
Read full complaint
TL* THE CONTACT OWNED A 2004 CHEVROLET VENTURE. WHILE THE CONTACT'S VEHICLE WAS AT A COMPLETE STOP, IT WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING APPROXIMATELY 50 MPH. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS PREGNANT AND HAD TO BE TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE DRIVER OF THE OTHER VEHICLE WAS INTOXICATED. THERE WERE TWO PASSENGERS WHO ALSO HAD TO BE HOSPITALIZED AND TRANSPORTED VIA AMBULANCE. THE VEHICLE WAS TOTALED AND TOWED TO A JUNK YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 270,000.
NHTSA ODI #11194526
123,000 miles · Nov 15, 2010
Air BagsCrash
WHILE DRIVING THROUGH AN INTERSECTION, ANOTHER VEHICLE TURNED INTO MY PATH. EVEN THOUGH I SLAMMED ON THE BRAKES MY VEHICLE STRUCK THE OTHER VEHICLE HEAD ON. THE AIR BAGS DID NOT DEPLOY. MY VEHICLE WAS TOTALED DUE TO FRONT END DAMAGE.
NHTSA ODI #10366302
45,000 miles · Jun 7, 2006
Air BagsCrashInjury
I WAS AVOIDING A HEAD ON COLLISION WITH ANOTHER VEHICLE THAT HAD SWERVED INTO MY LANE OF TRAFFIC. MY VEHICLE WENT TO THE RIGHT DOWN INTO A DITCH PROCEEDED INTO A CULVERT AND EMBANKMENT, OVER A RESIDENCE DRIVEWAY AND HEAD ON INTO A UTILITY POLE. THE IMPACT WITH THE UTILITY POLE WAS JUST TO THE SIDE OF DEAD CENTER IN THE FRONT. …
Read full complaint
I WAS AVOIDING A HEAD ON COLLISION WITH ANOTHER VEHICLE THAT HAD SWERVED INTO MY LANE OF TRAFFIC. MY VEHICLE WENT TO THE RIGHT DOWN INTO A DITCH PROCEEDED INTO A CULVERT AND EMBANKMENT, OVER A RESIDENCE DRIVEWAY AND HEAD ON INTO A UTILITY POLE. THE IMPACT WITH THE UTILITY POLE WAS JUST TO THE SIDE OF DEAD CENTER IN THE FRONT. THE DRIVER AND PASSENGER AIR BAGS DID NOT DEPLOY. THE VAN HAS BEEN CLAIMED AS A TOTAL LOST BY INSURANCE. *JB
NHTSA ODI #10159284
Mileage unknown · Oct 13, 2005
Air BagsCrashInjury
DT: 2004 CHEVROLET VENTURE MINI VAN. THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON OCTOBER 3, 2005 . UPON IMPACT, SIDE AIRBAGS DID NOT DEPLOY. WHILE PULLING OUT THE CONSUMER'S VEHICLE WAS T-BONED IN THE SIDE BY THE OTHER VEHICLE. HEARD A TIRE SQUEALING, AND HELD ON TO THE STEERING WHEEL WHEN VEHICLE WAS HI…
Read full complaint
DT: 2004 CHEVROLET VENTURE MINI VAN. THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON OCTOBER 3, 2005 . UPON IMPACT, SIDE AIRBAGS DID NOT DEPLOY. WHILE PULLING OUT THE CONSUMER'S VEHICLE WAS T-BONED IN THE SIDE BY THE OTHER VEHICLE. HEARD A TIRE SQUEALING, AND HELD ON TO THE STEERING WHEEL WHEN VEHICLE WAS HIT. THE CONSUMER'S BACK AND NECK WERE SORE, BUT NO ONE WAS TAKEN TO THE HOSPITAL. ACCORDING TO THE INSPECTOR, THE VAN WAS TOTALED, AND HE SAID THAT SIDE AIRBAGS SHOULD HAVE DEPLOYED. THE POLICE DEPARTMENT, FIRE DEPARTMENT, AND AN AMBULANCE ARRIVED AT THE SCENE OF THE ACCIDENT. A POLICE REPORT WAS TAKEN. THIS WAS THE CONSUMER'S FIRST ACCIDENT, AND VEHICLE WAS STILL UNDER WARRANTY WITH ALL ORIGINAL PARTS. THE CONSUMER WORE SEAT BELTS. ALSO, THE ROAD WAS DRY. THERE WAS NO OTHER PROPERTY DAMAGE OTHER THAN THE TWO VEHICLES.*AK
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.
Consequence & remedy
Consequence: Not supplied
Remedy: OWNERS WILL BE PROVIDED WITH REPLACEMENT LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN ON JULY 23, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR PONTIAC AT 1-800-620-7668.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
2004 Chevrolet Venture Problems, Complaints & Recalls | Skip That Year
Illustration