NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
222 reports24,000 miles · Jan 15, 2004
Power Train
INTERMITTENT PROBLEM WITH TRANSMISSION. TOOK DEALERSHIP NEARLY 8 MONTHS TO REPRODUCE AND REPAIR. VENTURE WOULD AT TIMES NOT GO INTO GEAR AT ALL. THE PROBLEM WAS CAUSED BY A SOLENOID. AFTER TWO TRIPS TO THE DEALER THEY FINALLY AGREED TO INVESTIGATE PROPERLY AND RESOLVE IT. IMMEDIATELY AFTER THE REPAIR THE VEHICLE BEGAN TO S…
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INTERMITTENT PROBLEM WITH TRANSMISSION. TOOK DEALERSHIP NEARLY 8 MONTHS TO REPRODUCE AND REPAIR. VENTURE WOULD AT TIMES NOT GO INTO GEAR AT ALL. THE PROBLEM WAS CAUSED BY A SOLENOID. AFTER TWO TRIPS TO THE DEALER THEY FINALLY AGREED TO INVESTIGATE PROPERLY AND RESOLVE IT. IMMEDIATELY AFTER THE REPAIR THE VEHICLE BEGAN TO SLIP OUT OF GEAR WITHOUT WARNING. THE DEALERSHIP HAD THE VENTURE NEARLY 20 DAYS OVER THE COURSE OF 6 MONTHS AND CLAIMED THEY COULD NOT REPRODUCE EVEN WHEN THE SYMPTOMS BECAME PREDICTABLE TO ME AND I WAS ABLE TO CONVEY TO THEM WHEN IT WOULD OCCUR; USUALLY SOON AFTER STARTING THE VEHICLE WHEN THE ENGINE WAS COOL. FINALLY AFTER LEAVING THE VEHICLE WITH DEALER OVER ONE WEEK WHILE ON VACATION THEY WERE ABLE TO REPRODUCE IT (ON THE DAY BEFORE MY RETURN). STILL TOOK THEM NEARLY 10 DAYS TO SCHEDULE VEHICLE BACK IN TO DIAGNOSE AND REPAIR. REPAIR TOOK OVER 3 DAYS. DEALERSHIP AND GM FAILED TO TAKE THIS SERIOUSLY EVEN AFTER THE VEHICLE SLIPPED OUT OF GEAR IN THE MIDDLE OF A BUSY INTERSECTION WITH MY FAMILY IN THE VEHICLE. NEARLY CAUSED A SERIOUS ACCIDENT. ONLY AFTER THE VEHICLE WAS REPAIRED DID I FIND OUT THAT THERE WAS A BULLETIN OUT REGARDING THIS VERY ISSUE THAT SPECIFICALLY LISTED MOST OF THE SYMPTOMS I EXPLAINED TO THE DEALERSHIP EVEN DOWN THE SOME OF THE SAME TERMINOLOGY. VERY DISAPPOINTED IN GMS FAILURE TO RESPOND QUICKLY TO THIS PROBLEM DESPITE DOZENS OF EMAILS TO GM ABOUT THIS ISSUE. THE FINAL DIAGNOSIS ON THE VENTURE WAS A STRIPPED GEAR IN THE TRANSMISSION REQUIRING A REBUILD. YOU'LL FIND THIS FAMILIAR IF YOU LOOK AT OTHER POSTINGS IN THIS CATEGORY ON THIS SITE AS WELL AS MANY OTHER SITES ON THE WEB. *CB
NHTSA ODI #10053267
25,635 miles · Jan 9, 2004
Air BagsCrashInjury
WHILE DRIVING AT 30 MPH THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE CONSUMER SUSTAINED A FRACTURED STERNUM AND WAS HOSPITALIZED. *AK ANOTHER VEHICLE ALSO HIT THE CONSUMERS VEHICLE IN THE REAR. THE VEHICLE WAS DECLARED TOTALED. *SC *JB
NHTSA ODI #10047976
43,000 miles · Jan 8, 2004
Seat Belts
THE SHOULDER HARNESS CLIP WAS DEFECTIVE, IT WILL SEPARATE BY PULLING IT APART WITHOUT THE USE OF THE CENTER CLIP WHICH WAS USED TO SEPARATE. *AK THE CONSUMER STATED YOU HAVE TO PULL IT FROM SIDE TO SIDE, IT WONT PULL APART IF YOU PULL IT FORWARD. THE CONSUMER HOPES IT WONT COME UNBUCKLED. *CB *JB
NHTSA ODI #10050250
33,000 miles · Jan 6, 2004
Service Brakes, Hydraulic
ABS SENSOR LIGHT CONTINUED TO STAY ON. *AK
NHTSA ODI #10053462
26,000 miles · Dec 6, 2003
Latches/locks/linkagesInjury
ON TWO OCCASIONS WHEN THE AUTOMATIC SLIDING DOOR WAS OPENING PASSENGERS IN THE SEAT BY THE DOOR GOT THEIR ARM CAUGHT IN THE DOOR AS THEY WERE SITTING IN THE SEAT AND THE DOOR WAS SLIDING OPEN. BOTH PASSENGERS SUSTAINED PULLED LIGAMENTS FROM GETTING THEIR ARM CAUGHT AND JAMMED IN THE DOOR AS IT OPENED. THERE IS NO SAFETY MECHANIS…
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ON TWO OCCASIONS WHEN THE AUTOMATIC SLIDING DOOR WAS OPENING PASSENGERS IN THE SEAT BY THE DOOR GOT THEIR ARM CAUGHT IN THE DOOR AS THEY WERE SITTING IN THE SEAT AND THE DOOR WAS SLIDING OPEN. BOTH PASSENGERS SUSTAINED PULLED LIGAMENTS FROM GETTING THEIR ARM CAUGHT AND JAMMED IN THE DOOR AS IT OPENED. THERE IS NO SAFETY MECHANISM TO STOP THE DOOR OPENING SHOULD SOMEONE GET CAUGHT IN IT AS IT OPENS. ALSO, THE ELECTRONIC DOOR OPENED WHILE WE WERE IN A CAR WASH. I HAD TO ACCELERATE AND LEAVE BEFORE THE CAR WASH WAS DONE BECAUSE IT WAS SHOOTING WATER INTO THE VAN. *LA
NHTSA ODI #10049328
Mileage unknown · Dec 5, 2003
Engine And Engine Cooling
CAR WAS BOUGHT NEW, SERVICED AS PER MANUFACTURER'S RECOMMENDATIONS. THE LOWER INTAKE GASKET WAS LEAKING ANTIFREEZE. HAD TO REPLACE INTAKE GASKETS AND SEALS, REPLACE OIL PUMP DRIVE SEAL, FLUSHED CRANK CASE. *JB
NHTSA ODI #10049253
39,000 miles · Nov 21, 2003
Engine And Engine Cooling
THE SERVICE ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE A MECHANIC DETERMINED NOTHING WAS WRONG. THE MANUFACTURER IS AWARE OF THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *NLM
NHTSA ODI #10048509
39,000 miles · Nov 19, 2003
Power Train
CHECK ENGINE LIGHT STAYS ON - DEFECT WITH SOFTWARE ON PCM THAT CONTROLS EGR CODE 1404. *LA
NHTSA ODI #10047163
43,333 miles · Nov 6, 2003
Exterior Lighting
2001 CHEVROLET VENTURE - TAIL LIGHTS FILLED WITH WATER WHEN IT RAINED, CAUSING THE TAIL LIGHT BRAKE BULB TO SHORT. THE TRACTION LIGHT THEN COMES ON IN THE DASH.*AK
NHTSA ODI #10045599
30,000 miles · Nov 4, 2003
Electrical SystemEngine And Engine CoolingPower Train
TRANSMISSION SLIPS AFTER SITTING WHEN FIRST STARTING OUT;HORN HONKS OCCASIONALLY WHILE DRIVING; POWER SLIDING DOOR ON DRIVER'S SIDE WON'T OPEN/CLOSE WHEN ACTIVATED BY BUTTON OR REMOTE SWITCHES; HARD STARTS AFTER DRIVING AND SITTING BRIEFLY (ESPECIALLY AFTER HIGHWAY DRIVING--TRIED DIFFERENT GAS STATIONS GASSES). TAKEN TO TWO …
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TRANSMISSION SLIPS AFTER SITTING WHEN FIRST STARTING OUT;HORN HONKS OCCASIONALLY WHILE DRIVING; POWER SLIDING DOOR ON DRIVER'S SIDE WON'T OPEN/CLOSE WHEN ACTIVATED BY BUTTON OR REMOTE SWITCHES; HARD STARTS AFTER DRIVING AND SITTING BRIEFLY (ESPECIALLY AFTER HIGHWAY DRIVING--TRIED DIFFERENT GAS STATIONS GASSES). TAKEN TO TWO DIFFERENT DEALERS MOSTLY ABOUT TRANSMISSION AND THEY CLAIM UNLESS THE CHECK ENGINE LIGHT COMES ON, THEY CAN'T DO ANYTHING ABOUT IT. GOING TO TAKE BACK AND HAVE IT STAY THERE UNTIL THEY REPRODUCE THIS WEEK. *AK
NHTSA ODI #10045436
Official recalls
9Aug 8, 2007
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Consequence & remedy
Consequence: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK. THE RECALL WILL BE MAILED IN TWO PHASES WITH THE FIRST PHASE BEGINNING ON DECEMBER 4, 2007. THE SECOND PHASE WILL BE MAILED ON DECEMBER 13, 2007. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OR PONTIAC AT 1-800-620-7668. THE VEHICLE POPULATION INCLUDES BUICK RENDEZVOUS AND PONTIAC AZTEK VEHICLE BUILT IN MAY 2003; CHEVROLET VENTURE AND PONTIAC MONTANA VEHICLES BUILT FROM JUNE THROUGH AUGUST 2002; AND ALL VEHICLES REGISTERED IN NEVADA, ARIZONA, VIRGIN ISLANDS, PUERTO RICO, AND HAWAII.
Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Jul 15, 2003
CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
Remedy: OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.
Dec 9, 2002
ON CERTAIN PASSENGER, SPORT UTILITY VEHICLES AND MINI VANS, SOME OF THESE VEHICLES HAVE A PASSENGER AIR BAG THAT WAS MANUFACTURED WITHOUT A CHECK VALVE PIN. AN AIR BAG WITHOUT THE CHECK VALVE PIN COULD PRODUCE INCREASED PRESSURE AT THE ONSET OF THE AIR BAG DEPLOYMENT AND REDUCED PRESSURE AFTERWARD.
Consequence & remedy
Consequence: THIS COULD INCREASE THE SEVERITY OF INJURY TO A PERSON WHO WAS NOT PROPERLY RESTRAINED AND WHO WAS CLOSE TO THE PASSENGER AIR BAG AT THE TIME OF DEPLOYMENT. IT COULD ALSO REDUCE THE AB8ILITY OF THE AIR BAG TO PROTECT A RESTRAINED FRONT SEAT PASSENGER.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE PASSENGER AIR BAG. OWNER NOTIFICATION BEGAN DECEMBER 16, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OLDSMOBILE AT 1-800-442-6537, OR SATURN AT 1-800-553-6000, PROMPT #3.
Dec 13, 2001
VEHICLE DESCRIPTION: CERTAIN MINI VANS BUILT WITH SECOND ROW 50/50 SPLIT BENCH SEATS OR CAPTAIN'S CHAIRS, FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE SEAT LATCH ANCHOR WIRE DIAMETER IS GREATER THAN 6.1 MM.
Consequence & remedy
Consequence: IF THE CONNECTOR FOR A LATCH-TYPE CHILD RESTRAINT IS NOT ATTACHED CORRECTLY TO THE ANCHORAGE POINTS, THE RESTRAINT WILL NOT PROPERLY PROTECT A CHILD IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSPECT THE LATCH ANCHOR WIRES AND REPAIR THOSE WITH AN IMPROPER DIAMETER. OWNER NOTIFICATION BEGAN APRIL 10, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Feb 1, 2001
VEHICLE DESCRIPTION: PASSENGER, SPORT UTILITY VEHICLES AND MINIVANS. THE PASSENGER AIR BAG INFLATOR MODULES WERE BUILT WITHOUT THE CORRECT AMOUNT OF GENERANT, WHICH PRODUCES THE GAS THAT FILLS THE AIR BAG. SOME WERE BUILT WITH A DOUBLE LOAD OF GENERANT AND SOME WERE BUILT WITHOUT GENERANT.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH THAT WOULD TRIGGER A PASSENGER AIR BAG DEPLOYMENT, A DOUBLE LOAD OF GENERANT CAN CAUSE THE INFLATOR MODULE TO EXPLODE. IF THE AIR BAG MODULE EXPLODES, METAL AND PLASTIC DEBRIS COULD CAUSE SEVERE INJURY TO VEHICLE OCCUPANT. A MODULE WITH NO GENERANT WOULD NOT INFLATE THE AIR BAG, AND THE OCCUPANTS COULD RECEIVE MORE SEVERE INJURIES.
Remedy: DEALERS WILL REPLACE THE PASSENGER AIR BAG MODULE. TELEPHONE CALLS WERE MADE TO OWNERS ON JANUARY 29, 2001. FOLLOW UP OWNER MAILING BEGAN ON APRIL 17, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR SATURN AT 1-800-553-6000.
Aug 7, 2000
VEHICLE DESCRIPTION: PASSENGER VEHICLES, LIGHT DUTY TRUCKS, SPORT UTILITY VEHICLES, AND MINI VANS EQUIPPED WITH TRW SEAT BELT BUCKLE ASSEMBLIES. THE BUCKLE BASE OF THESE SEAT BELT ASSEMBLIES WERE NOT PROPERLY HEAT TREATED AND THEREFORE DO NOT PASS THE LOAD BEARING REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES."
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT MAY NOT BE PROPERLY RESTRAINED.
Remedy: DEALERS WILL INSPECT THE VEHICLE'S SAFETY BELT BUCKLE ASSEMBLY DATE CODES AND, IF NECESSARY, WILL REPLACE ANY SAFETY BELT BUCKLE ASSEMBLY.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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