THE SLIDING DOOR WOULD NOT UNLOCK REMOTELY OR MANUALLY FROM THE INSIDE. *JB *NLM
1999 Chevrolet Venture
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1999 Chevrolet Venture do not stand out strongly from the model-year median of 220.
About this comparison →How this year compares
Owner complaints by model year
Compare all Venture years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
143 reports with mileage · 206 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine And Engine Cooling. Review the 114 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
36 reportsPOWER SLIDING DOOR STOPPED WORKING SHORTLY AFTER VEHICLE WAS PURCHASED USED. VEHICLE WAS A GM CERTIFIED USED VEHICLE. *JB
THE SLIDING DOOR FAILED. *DT *NLM
AFTER DEALERSHIP DID RECALL 01V264000 REPAIRS OF SLIDING DOOR DOOR WAS INOPERATIVE, AND ALL ELECTRICAL COMPONENTS WERE NOT FUNCTIONING, EXCEPT POWER WINDOW, ETC.*AK
CONSUMER'S HAND WAS ON THE DOOR HANDLE AND THE DOOR WAS KNOCKED INTO MOVEMENT, CONSUMER COULD NOT GET ARM OUT, CONSUMERS ARM WAS BROKEN. *JB PE04064.PCO
NUMEROUS INTERMITTENT ELECTRICAL PROBLEMS. FEBRUARY 2000, THE AIR-BAG LIGHT INDICATOR ON THE INSTRUMENT PANEL WOULD STAY ON AFTER STARTING, BUT ONLY INTERMITTENTLY. TOOK IT IN FOR SERVICE ON 2/22/00 AND THEY CLEANED CONNECTIONS TO DRIVER SIDE IMPACT AIR-BAG. PROBLEM WENT AWAY UNTIL JULY 2001. AGAIN INSTRUMENT PANEL AIR-BAG LIGHT…
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NUMEROUS INTERMITTENT ELECTRICAL PROBLEMS. FEBRUARY 2000, THE AIR-BAG LIGHT INDICATOR ON THE INSTRUMENT PANEL WOULD STAY ON AFTER STARTING, BUT ONLY INTERMITTENTLY. TOOK IT IN FOR SERVICE ON 2/22/00 AND THEY CLEANED CONNECTIONS TO DRIVER SIDE IMPACT AIR-BAG. PROBLEM WENT AWAY UNTIL JULY 2001. AGAIN INSTRUMENT PANEL AIR-BAG LIGHT WOULD INTERMITTENTLY STAY ON. MAY 2000 - DOORS WOULD LOCK AND UNLOCK CONTINUALLY AND LOCKS WOULD NOT WORK WITH REMOTE OR KEY WHILE THIS IS HAPPENING. INTERIOR LIGHTS WOULD FLASH ON AND OFF. I TOOK THE VEHICLE TO A CHEVY SERVICE CENTER ON 5/11/00 & 5/16/00 AND BOTH TIMES THEY COULD NOT REPRODUCE ERROR / FAILURE AND NOTHING WAS DONE. AFTER A FEW WEEKS THE DOOR AND INTERIOR LIGHTS PROBLEM STOPPED.JANUARY 2002 INSTRUMENT PANEL ABS & TCS (TRACTION CONTROL SYSTEM) LIGHTS WILL COME ON AND STAY ON AFTER VEHICLE HAS BEEN DRIVEN FOR 5 MINUTES OR SO, BUT NOT ON EVERY TRIP ONLY INTERMITTENTLY. ALSO WHEN APPLYING THE BRAKES THE EMERGENCY FLASHER / TURN SIGNAL LIGHTS WILL COME ON. VEHICLE HAS 43K MILES AND IS NO LONGER UNDER WARRANTY, BUT PROBLEMS STARTED 1 YEAR (13,000 MILES) AFTER PURCHASE.
BATTERY ACID IS CORRODING THE BATTERY PAN AND SURROUNDING COMPONENTS, ALSO POSITIVE CABLE CONNECTED TO BATTERY HAS FALLEN OFF, DEALER HAS BEEN CONTACTED. *AK CONSUMER STATED THE BATTERY BY DELCO, ALSO HEADLIGHTS ARE DEVELOPING SPIDERWEBBING AND CLOUDING OF LENS, AND REAR HATCH PINCHES PALM OF HANDS OR FINGERS, THE REAR HATCH …
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BATTERY ACID IS CORRODING THE BATTERY PAN AND SURROUNDING COMPONENTS, ALSO POSITIVE CABLE CONNECTED TO BATTERY HAS FALLEN OFF, DEALER HAS BEEN CONTACTED. *AK CONSUMER STATED THE BATTERY BY DELCO, ALSO HEADLIGHTS ARE DEVELOPING SPIDERWEBBING AND CLOUDING OF LENS, AND REAR HATCH PINCHES PALM OF HANDS OR FINGERS, THE REAR HATCH HANDLE BROKE OFF.*SLC
POWER DOOR WILL REOPEN BY ITSELF WHEN CLOSED OR WILL NOT OPEN AFTER CLOSING, WILL NOT OPERATE MANUALLY OR BY REMOTE. VEHICLE BEEN IN DEALER SHOP ON SEVERAL OCCASIONS, AND THEY ARE UNABLE TO RESOLVE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
AUTOMATIC SLIDING PASSENGER DOOR OPENS WHILE CAR IS IN DRIVE AND TURNING A CORNER. AUTOMATIC DOOR HAS ALSO NOT LOCKED AND BEEN UNABLE TO OPEN MANUALLY OR ELECTRONICALLY. THE DOOR WILL ALSO OPEN AND CLOSE QUICKLY WHILE IN THE PROCESS OF LOADING PASSENGERS. THE CAR HAS BEEN RECALLED AND REPLACEMENT PARTS HAVE NOT FIXED THE PROB…
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AUTOMATIC SLIDING PASSENGER DOOR OPENS WHILE CAR IS IN DRIVE AND TURNING A CORNER. AUTOMATIC DOOR HAS ALSO NOT LOCKED AND BEEN UNABLE TO OPEN MANUALLY OR ELECTRONICALLY. THE DOOR WILL ALSO OPEN AND CLOSE QUICKLY WHILE IN THE PROCESS OF LOADING PASSENGERS. THE CAR HAS BEEN RECALLED AND REPLACEMENT PARTS HAVE NOT FIXED THE PROBLEM. THIS IS A SAFETY ISSUE FOR MY CHILDREN AND GENERAL MOTORS REFUSES TO TAKE THE CAR BACK .*AK
SLIDING SIDE REMOTE DOOR FIRST BECAME INOPERATIVE ONE WEEK AFTER CAR'S PURCHASE. IT WAS FIST FIXED BY ORIGINAL; DEALERSHIP AT NO CHARGE. AFTER THAT IT HAS BEEN BACK TO A DIFFERENT DEALERSHIP IN SAN FRANCISCO OVER A DOZEN TIMES AND "REPAIRED" (POWER MODULE REPLACED, FLOOR PLATE REPLACED, SWITCH PLATE, REPLACED) OVER A DOZEN TI…
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SLIDING SIDE REMOTE DOOR FIRST BECAME INOPERATIVE ONE WEEK AFTER CAR'S PURCHASE. IT WAS FIST FIXED BY ORIGINAL; DEALERSHIP AT NO CHARGE. AFTER THAT IT HAS BEEN BACK TO A DIFFERENT DEALERSHIP IN SAN FRANCISCO OVER A DOZEN TIMES AND "REPAIRED" (POWER MODULE REPLACED, FLOOR PLATE REPLACED, SWITCH PLATE, REPLACED) OVER A DOZEN TIMES, ALL AT THE OWNER'S EXPENSE. CHEVROLET PUT OUT A RECALL FOR REPLACEMENT OF THE POWER MODULE. WHEN WE WENT TO HAVE IT REPLACED THEY SAID ONE OF OUR PREVIOUS REPLACEMENTS (AT OUT EXPENSE) HAD ALREADY TAKEN CARE OF THAT. SINCE THEN THE DOOR HAS BEEN INOPERATIVE EIGHT TIMES. EACH TIME THE DEAL DOES A DIAGNOSIS, ORDERS PARTS AND REPAIRS AND DOOR BREAKS DOWN SOON THEREAFTER (THE SAME DAY SOMETIMES). THE VEHICLE IS USED AS A TAXI AND REQUIRES USE OF THIS FEATURE FOR PASSENGERS. EACH REPAIR REQUIRES A ONE OR TWO DAY DOWN TIME FOR CAB AT OWNER'S EXPENSE. HE HAS TO RENT SPARE CAB AND LOSE HIS OWN WAGES FOR THOSE DAYS. DEALER ACTS AS IF THEY'VE NEVER SEEN PROBLEM BEFORE EACH TIME PROBLEM ARISES AND PROCEEDS TO FIX DOOR SAME AS BEFORE TO NO AVAIL. OWNER MAY SUE FOR COSTS (OVER $1500) AND LOSS OF WAGES..*AK
Official recalls
404V597000 · Latches/locks/linkages:doors:latch
Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
01V264000 · Latches/locks/linkages:doors:latch
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
01V067000 · Latches/locks/linkages:doors:latch
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
99V071000 · Steering:gear Box:shaft Sector
Apr 12, 1999
VEHICLE DESCRIPTION: PASSENGER MINI VANS. THE LEFT AND/OR RIGHT FRONT LOWER INSULATOR TO CRADLE CENTER METAL SLEEVE IS COLLAPSED, WHICH CAN RESULT IN LOSS OF CLAMP LOAD IN THE JOINT. IF THE CLAMP LOAD IS REDUCED OR LOST, THE BOLT CAN BE LOST OR BROKEN AND THE JOINT CAN SEPARATE.
Consequence & remedy
Consequence: IF NOT REPAIRED, SEPARATION OF THE OPPOSITE SIDE JOINT COULD OCCUR RESULTING IN STEERING SHAFT SEPARATION.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT LOWER CRADLE-TO-SUSPENSION INSULATORS AND THE ATTACHING BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
Illustration