NHTSA owner reports · September 18, 2026 snapshot.
Fuel System, Gasoline complaints
11 reportsClear category filter20,000 miles · Jul 31, 2006
Air BagsElectrical SystemEngine And Engine Cooling
THIS WILL BE A LIST OF MOST OF THE PROBLEMS. I HAVE COMPLAINED OF SMELLING ANTI-FREEZE SINCE I PURCHASED THE VAN NEW. IT CURRENTLY HAS 94K ON IT AND I HAVE DONE ALL SCHEDULED MAINTENANCE ON IT. I THINK THE CLOCK WORK OIL CHANGES IS THE ONLY REASON IT STILL RUNS. MANIFOLD GASKETS, INTAKE, HEAD...HAVE BEEN REPLACED TWICE AND NEED…
Read full complaint
THIS WILL BE A LIST OF MOST OF THE PROBLEMS. I HAVE COMPLAINED OF SMELLING ANTI-FREEZE SINCE I PURCHASED THE VAN NEW. IT CURRENTLY HAS 94K ON IT AND I HAVE DONE ALL SCHEDULED MAINTENANCE ON IT. I THINK THE CLOCK WORK OIL CHANGES IS THE ONLY REASON IT STILL RUNS. MANIFOLD GASKETS, INTAKE, HEAD...HAVE BEEN REPLACED TWICE AND NEED IT AGAIN, REALLY BAD. BUT I JUST DO NOT HAVE 5-800 BUCKS LAYING AROUND TO DO A GASKET JOB AGAIN SINCE I JUST DID IT A YEAR AGO. THE ANTI-FREEZE DILUTING THE OIL HAS MESSED UP A COUPLE PISTONS. THEY SLAP VERY BAD OK HERE IS MY LIST (I HAVE DEALER INVOICES FOR EVERYTHING FIXED THE FIRST TIME AND RECEIPTS FOR PARTS AND LABOR THE SECOND TIME, OR MY HUSBAND GOT SICK OF PAYING FOR THE SAME CRAP SO HE WOULD FIX THINGS) (HE IS IN THE AUTOMOTIVE TESTING AND DESIGN FIELD) *JB
NHTSA ODI #10163941
80,434 miles · Dec 6, 2004
Fuel System, Gasoline
A MAJOR GASOLINE LEAK WAS CAUSED BY CORROSION OF THE HIGH-PRESSURE FUEL LINE ALONG THE UNDERBODY OF MY 1999 CHEVROLET VENTURE MINI-VAN (MILEAGE 80K). I LOST ABOUT 10 GALLONS OF GAS IN GOING ABOUT 30 MILES, AND MAYBE WAS LUCKY NOT TO HAVE SUFFERED A FIRE OR EXPLOSION. THE CHEVY DEALER, IN GRASS LAKE MICHIGAN, REPLACED THE FUEL …
Read full complaint
A MAJOR GASOLINE LEAK WAS CAUSED BY CORROSION OF THE HIGH-PRESSURE FUEL LINE ALONG THE UNDERBODY OF MY 1999 CHEVROLET VENTURE MINI-VAN (MILEAGE 80K). I LOST ABOUT 10 GALLONS OF GAS IN GOING ABOUT 30 MILES, AND MAYBE WAS LUCKY NOT TO HAVE SUFFERED A FIRE OR EXPLOSION. THE CHEVY DEALER, IN GRASS LAKE MICHIGAN, REPLACED THE FUEL LINE FOR $602. INCLUDING LABOR. I HAVE SAVED ALL OF THE OLD PARTS.*AK
NHTSA ODI #10102218
32,334 miles · Oct 11, 2004
Electrical SystemEngine And Engine CoolingFuel System, Gasoline
DAY OF PURCHASE, MAJOR ENGINE FAILURES REPLACEMENT OF NEARLY EVERYTHING THEN SOME. CONTINUES TO ARC ELECTRICAL SPARKS UNDER THE HOOD. ELECTRICAL SHORTING OF ALL COMPONENTS WITHIN THE VAN INTERNAL ENGINE ISSUES NOT CORRECTABLE JUST BANDAIDING FUEL ISSUES WITH OIL COOLANT AND ARCING CONSTITUTES A FIRE AND POSSIBLY DEATH. I HAVE …
Read full complaint
DAY OF PURCHASE, MAJOR ENGINE FAILURES REPLACEMENT OF NEARLY EVERYTHING THEN SOME. CONTINUES TO ARC ELECTRICAL SPARKS UNDER THE HOOD. ELECTRICAL SHORTING OF ALL COMPONENTS WITHIN THE VAN INTERNAL ENGINE ISSUES NOT CORRECTABLE JUST BANDAIDING FUEL ISSUES WITH OIL COOLANT AND ARCING CONSTITUTES A FIRE AND POSSIBLY DEATH. I HAVE ALL SERVICED REPAIR DOCUMENTS IF ONE SHOULD NEED TO VIEW THEM. *NM
NHTSA ODI #10095579
60,000 miles · Aug 19, 2004
Fuel System, Gasoline
WHILE PARKING, THE CONSUMER SMELLED FUEL INSIDE THE VEHICLE. THE DEALERSHIP SERVICED THE VEHICLE AND THE TECHNICIAN NOTICED FUEL LEAKING FROM THE ENGINE. *AK *SC THE FUEL LINES WERE CORRODED. *JB
NHTSA ODI #10081396
18,000 miles · Jan 15, 2004
Fuel System, GasolinePower TrainStructure
FUEL GAUGE HAS QUIT WORKING @ 80K. WE HAD TRANSMISSION FAILURE @ 18K AND A PROBLEM WITH THE SLIDING DOOR @ 21K. WE WERE GIVEN AN ESTIMATE TO REPAIR FUEL GAUGE PROBLEM OF $700.00 TO $800.00 DOLLARS.
NHTSA ODI #10068994
104,500 miles · Dec 29, 2003
Engine And Engine CoolingFuel System, Gasoline
3 FAILED ENGINE MANIFOLD & HEAD GASKETS AND EXPENSIVE REPAIRS IN 2 YEARS.
NHTSA ODI #10051228
Mileage unknown · Nov 20, 2003
Engine And Engine CoolingFuel System, Gasoline
I HAVE A 1999 CHEVY VENTURE. I HAVE HAD NOTHING BUT PROBLEMS WITH THE INJECTORS CAUSING THE CHECK ENGINE LIGHT TO COME ON. THIS HAPPENS EVERY COUPLE OF MONTHS. I ALSO HAVE A PROBLEM WITH THE INTAKE ON THE SAME VEHICLE. IT IS THE 3.4 ENGINE AND THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM. I FEEL THAT A RECALL NEEDS TO…
Read full complaint
I HAVE A 1999 CHEVY VENTURE. I HAVE HAD NOTHING BUT PROBLEMS WITH THE INJECTORS CAUSING THE CHECK ENGINE LIGHT TO COME ON. THIS HAPPENS EVERY COUPLE OF MONTHS. I ALSO HAVE A PROBLEM WITH THE INTAKE ON THE SAME VEHICLE. IT IS THE 3.4 ENGINE AND THERE ARE A LOT OF PEOPLE WITH THE SAME PROBLEM. I FEEL THAT A RECALL NEEDS TO BE REQUIRED TO FIX THIS. AFTER SPENDING THOUSANDS OF DOLLARS ON A VEHICLE IS SHOULD BE RIGHT OR AT LEAST FIXED ON GOOD FAITH. *LA
NHTSA ODI #10047242
Mileage unknown · Mar 1, 2002
Fuel System, Gasoline
ABOUT ONE MONTH AFTER INSTALLATION, REPLACEMENT FUEL FILTER STARTED LEAKING. MY WIFE NOTICED GASOLINE SMELL IN GARAGE BUT DIDN'T TAKE ANY ACTION AND PULLED OUT OF THE GARAGE AND STARTED TO HER DESTINATION. ABOUT 3 MILES INTO HER TRIP, SHE RAN OUT OF GAS. TOW TRUCK DRIVER DISCOVERED LEAKY FUEL FILTER LOCATED UNDER THE CAR, JUS…
Read full complaint
ABOUT ONE MONTH AFTER INSTALLATION, REPLACEMENT FUEL FILTER STARTED LEAKING. MY WIFE NOTICED GASOLINE SMELL IN GARAGE BUT DIDN'T TAKE ANY ACTION AND PULLED OUT OF THE GARAGE AND STARTED TO HER DESTINATION. ABOUT 3 MILES INTO HER TRIP, SHE RAN OUT OF GAS. TOW TRUCK DRIVER DISCOVERED LEAKY FUEL FILTER LOCATED UNDER THE CAR, JUST UNDER THE DRIVER'S SEAT. EVIDENTLY WHEN CAR WAS RUNNING GASOLINE WAS BEING SPRAYED ON TO THE GROUND, AS EVIDENCED BY DISCOLORED STRIP ON MY DRIVEWAY, ABOUT 18 INCHES WIDE. CAR WAS TOWED TO DEALERSHIP, WHICH CLAIMED REPLACEMENT PART WAS DEFECTIVE. CALLED GM CUSTOMER SERVICE TO GET EXPLANATION FOR WHY PART FAILED, BUT THEY WERE UNABLE TO PROVIDE ANY HELP. I FEEL THAT THIS FAILURE REPRESENTED THE MOST SERIOUS TYPE OF SAFETY PROBLEM. THE VEHICLE COULD HAVE CAUGHT FIRE AT ANY TIME, ESPECIALLY WITH GASOLINE BEING SPRAYED UNDER RELATIVELY HIGH PRESSURE BY THE REAR FUEL PUMP. THIS TYPE OF FAILURE SHOULD NEVER OCCUR. GM WAS UNWILLING TO PROVIDE MY ANY TYPE OF FEEDBACK OTHER THAN I SHOULD TRUST THEM, THAT THEY WOULD INVESTIGATE THIS FAILURE AND THAT IT SHOULD NEVER HAPPEN AGAIN. GIVEN THE POTENTIAL RISK FROM THIS FAILURE, I FELT THEIR RESPONSE WAS TOTALLY INADEQUATE. *AK
NHTSA ODI #758828
Mileage unknown · Jan 4, 2001
Fuel System, Gasoline
DELPHI FUEL PUMP MALFUNCTION WHICH CAUSED A NO START CONDITION. DEALER REPLACED FUEL PUMP 3 TIMES. DEAELR WON'T PLACE A DIFFERENT KIND OF FUEL PUMP BECAUSE OF WARRANTY ISSUES. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ODI #877379
Mileage unknown · Jul 9, 2000
Fuel System, Gasoline
STRONG SMELL OF FUEL WHEN VEHICLE WAS PARKED. WHILE DRIVE FUEL WAS LEAK FROM LINE RUNNING UNDER MID SECTION OF VAN. DEALER REPLACED RETAINER IN FUEL FILTER FITTING
NHTSA ODI #725155
Official recalls
4Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Apr 12, 1999
VEHICLE DESCRIPTION: PASSENGER MINI VANS. THE LEFT AND/OR RIGHT FRONT LOWER INSULATOR TO CRADLE CENTER METAL SLEEVE IS COLLAPSED, WHICH CAN RESULT IN LOSS OF CLAMP LOAD IN THE JOINT. IF THE CLAMP LOAD IS REDUCED OR LOST, THE BOLT CAN BE LOST OR BROKEN AND THE JOINT CAN SEPARATE.
Consequence & remedy
Consequence: IF NOT REPAIRED, SEPARATION OF THE OPPOSITE SIDE JOINT COULD OCCUR RESULTING IN STEERING SHAFT SEPARATION.
Remedy: DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT LOWER CRADLE-TO-SUSPENSION INSULATORS AND THE ATTACHING BOLTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
Illustration