IllustrationDT: THE CONTACT STATED THAT THE RIGHT FRONT HEADLIGHT LENS CAME OFF THREE TIMES AND THE LEFT ONCE. THEY REPLACED THE ENTIRE HEAD LAMP TWICE ON THE RIGHT SIDE. THE PROBLEM OCCURRED AGAIN. *AK
1998 Chevrolet Venture
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 1998 Chevrolet Venture do not stand out strongly from the model-year median of 220.
About this comparison →How this year compares
Owner complaints by model year
Compare all Venture years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
1225–50K
3550–75K
4275–100K
27100–150K
5150K+
124 reports with mileage · 285 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Engine And Engine Cooling. Review the 111 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Exterior Lighting. Review the 59 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Steering. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
26 crash reports3 fire reports22 injury reports
What owners actually said
409 reports(1)WINDSHIELD WIPER CONTROL FAILURE. WIPERS FAILED TO OPERATE / OPERATED ERRATICALLY DURING RAINSTORM AT NIGHT. WIPERS WORK AT TIMES, NOT AT ALL AT OTHERS. TURNING THEM OFF, THEN BACK ON MAY GET THEM WORKING AGAIN, OR MAYBE NOT. (2) HAD TO PULL OFF OF THE INTERSTATE. WAS ONLY ABLE TO GET THE WIPERS RUNNING ON INTERMITTENT MO…
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(1)WINDSHIELD WIPER CONTROL FAILURE. WIPERS FAILED TO OPERATE / OPERATED ERRATICALLY DURING RAINSTORM AT NIGHT. WIPERS WORK AT TIMES, NOT AT ALL AT OTHERS. TURNING THEM OFF, THEN BACK ON MAY GET THEM WORKING AGAIN, OR MAYBE NOT. (2) HAD TO PULL OFF OF THE INTERSTATE. WAS ONLY ABLE TO GET THE WIPERS RUNNING ON INTERMITTENT MODE. CONTINUED DRIVING TO DESTINATION WITH CAUTION (WHITE KNUCKLE DRIVING ALL THE WAY). (3) PROBLEM HAS NOT BEEN DIAGNOSED YET. WILL NOT DRIVE IN THE RAIN, UNTIL PROBLEM IS SUCCESSFULLY DIAGNOSED / REPAIRED. *JB
DT: THE CONTACT STATES WHEN APPLYING THE BRAKES BOTH HEADLIGHTS SEPARATED FROM THE VEHICLE. HE REPLACED THE HEADLIGHTS IN THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE WHY THIS HAPPENED. HE HAS NOT CONTACTED THE MANUFACTURER. *AK UPDATED 11/30/05. *JB
DT: CONSUMER OWNS A 1998 CHEVROLET VENTURE. AT 55000 MILES THE INTAKE MANIFOLD GASKET WENT OUT. THE VEHICLE WAS MAINTAINED IMMACULATELY. THIS HAPPENED IN OCTOBER 2003. VEHICLE WAS FIXED BY A DEALER ON OCTOBER 10, 2003. HE THEN CHECKED THE INTERNET TO FIND THAT THIS WAS A COMMON PROBLEM DUE TO A COOLANT THAT THE MANUFACTURER US…
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DT: CONSUMER OWNS A 1998 CHEVROLET VENTURE. AT 55000 MILES THE INTAKE MANIFOLD GASKET WENT OUT. THE VEHICLE WAS MAINTAINED IMMACULATELY. THIS HAPPENED IN OCTOBER 2003. VEHICLE WAS FIXED BY A DEALER ON OCTOBER 10, 2003. HE THEN CHECKED THE INTERNET TO FIND THAT THIS WAS A COMMON PROBLEM DUE TO A COOLANT THAT THE MANUFACTURER USED. ON JULY 2, 2005 THE HEAD GASKET FAILED SUDDENLY, VEHICLE HAD 75,000 MILES. THIS WAS TWO WEEKS AFTER A GARAGE HAD DONE A 75000 MILE CHECK UP ON VEHICLE. WELL OVER $40000 WAS SPENT. HE DID FURTHER RESEARCH ON THE INTERNET TO FIND MANY OTHER COMPLAINTS ON THIS ISSUE. HE FELT THIS WA A SAFETY ISSUE, AND IT WAS ENDANGERING THE LIFE OF HIS FAMILY. HE CONTACTED MANUFACTURER, AND WAS TOLD THAT THEY WOULD CALL HIM BACK, AFTER NOT BEING CALLED BACK BY THE MANUFACTURER AND HIM CALLING MANUFACTURE OFTEN BACK THEY FINALLY MADE HIM AN OFFER OF A DISCOUNT ON SOMETHING. HE REFUSED THE OFFER,. HE FELT THAT THE OFFER WAS NOT NEAR WHAT HE HAD SPENT ON REPAIRS THAT MANUFACTURE SHOULD HAVE PAID FOR REPAIRS. *AK
I NOTICED THAT THE VEHICLES COOLANT LEVEL HAD BEEN DROPPING OVER A PERIOD OF SEVERLA WEEKS. AFTER HAVING IT TESTED IT WAS DISCOVERED THAT THE LOWER INTAKE MANILFOLD HAD A SLOW LEAK AND NEEDED REPLACED. THE VEHICLE HAD LESS THAN 70,000 MILES ON IT AND IT SEEMS VERY UNUSUAL FOR THIS TO HAPPEN SO SOON.
TICKING BEGIN AT AROUND 45000 TO 50000 MILES ON 1998 VENTURE, SOON IT NEEDED BEARINGS AND RODS, THE MECHANIC TOOK OFF THE OIL PAN AND OIL WAS LIKE MUD, I HAVE OIL CHANGED EVERY 3000 MILES, I SAW THE OIL, IT WAS AWFUL, THEN ONE DAY THE OIL LIGHT CAME ON AND THE SERVICE ENGINE LIGHT AND AT AROUND 70000 MILES I NEED NEW ENGINE, I H…
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TICKING BEGIN AT AROUND 45000 TO 50000 MILES ON 1998 VENTURE, SOON IT NEEDED BEARINGS AND RODS, THE MECHANIC TOOK OFF THE OIL PAN AND OIL WAS LIKE MUD, I HAVE OIL CHANGED EVERY 3000 MILES, I SAW THE OIL, IT WAS AWFUL, THEN ONE DAY THE OIL LIGHT CAME ON AND THE SERVICE ENGINE LIGHT AND AT AROUND 70000 MILES I NEED NEW ENGINE, I HAVE ALWAYS BEEN A GENERAL MOTORS PERSON MAINLY CHEROLET, BUT, AS OF NOW, I AM THINKING IT WILL BE A COLD DAY IN ---- BEFORE I BUY ANOTHER, I SEE WHY THE FOREIGN MOTOR COMPANIES ARE KICKING BUTT...I AM NOT THE 1ST TO HAVE A PROBLEM WITH THE VENTURES.. I HAVE BEEN TOLD THAT THE MAIFOLD IS LEAKING INTO THE OIL SYSTEM THERE BY CAUSING THIS PROBLEM WITH ENGINES BLOWING...I DO NOT KNOW WHAT TO DO, I HAVE 4 CHILDREN 2 OF WHOM ARE IN COLLEGE AND 2 AT HOME, I CAN'T JUST RACE OUT AND BUY A NEW ONE, WHICH CHEVY OFFERED TO MAYBE GIVE ME A LITTLE OFF IF I WANTED TO BUY A NEW ONE.
MANIFOLD INTAKE GASKET HAD TO BE REPLACED TWICE NOW ON MY 1998 CHEVROLET VENTURE (2003 AND 2005). ALSO THE RACK AND PINION NEEDS TO BE REPLACED FOR TURNING LEFT.
DT: THE CONTACT OWNS A 1998 CHEVROLET VENTURE. TWO MONTHS AGO SHE HAD TO REPLACE THE ENGINE DUE TO THE CAM SHAFT BREAKING. SHE REPLACED THE OLD ENGINE WITH A NEW ONE. ONE WEEK LATER THE CAM SHAFT BROKE AGAIN ON THE SAME SPOT AS THE OTHER. MECHANIC SAID THAT HE HAD NEVER HEARD OF A HOLLOW CAMSHAFT, AND THAT WAS THE WAY ALL C…
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DT: THE CONTACT OWNS A 1998 CHEVROLET VENTURE. TWO MONTHS AGO SHE HAD TO REPLACE THE ENGINE DUE TO THE CAM SHAFT BREAKING. SHE REPLACED THE OLD ENGINE WITH A NEW ONE. ONE WEEK LATER THE CAM SHAFT BROKE AGAIN ON THE SAME SPOT AS THE OTHER. MECHANIC SAID THAT HE HAD NEVER HEARD OF A HOLLOW CAMSHAFT, AND THAT WAS THE WAY ALL CAM SHAFTS WERE FOR THIS VEHICLE.*AK
1998 CHEVY VENTURE MINI-VAN. HAVE HAD TO REPLACE THE RADIATOR (NOW TWICE) DUE TO OVERHEATING CAUSED BY "SLUDGE" IN THE COOLING SYSTEM. ALSO, MECHANIC REPORTS A COOLANT LEAKAGE IN INTAKE MANIFOLD GASKET, WHICH APPARENTLY IS A WELL-KNOWN PROBLEM. HAVE ONLY PUT DEXCOOL IN SYSTEM, SO WONDER WHERE SLUDGE CAME FROM. HAVE NOT HAD GASKE…
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1998 CHEVY VENTURE MINI-VAN. HAVE HAD TO REPLACE THE RADIATOR (NOW TWICE) DUE TO OVERHEATING CAUSED BY "SLUDGE" IN THE COOLING SYSTEM. ALSO, MECHANIC REPORTS A COOLANT LEAKAGE IN INTAKE MANIFOLD GASKET, WHICH APPARENTLY IS A WELL-KNOWN PROBLEM. HAVE ONLY PUT DEXCOOL IN SYSTEM, SO WONDER WHERE SLUDGE CAME FROM. HAVE NOT HAD GASKET REPAIRED YET BECAUSE I THINK GM SHOULD DO IT FOR FREE.
I HAVE HAD ALL THE PROBLEMS THAT EVERYONE HAS COMPLAINED ABOUT, BUT, THE WORST TO ME IS THAT I AM SITTING HERE IN NEED OF A MOTOR IN MY 1998 VENTURE VAN. I THOUGHT THAT I WOULD BE ABLE TO USE TO AT LEAST 100,000 MILES. I STARTED GETTING THE TICKING NOISE LIKE AT 50,000 MILES AND WAS TOLD THAT IT WAS THE LIFTERS, COULDN'T BELIEVE…
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I HAVE HAD ALL THE PROBLEMS THAT EVERYONE HAS COMPLAINED ABOUT, BUT, THE WORST TO ME IS THAT I AM SITTING HERE IN NEED OF A MOTOR IN MY 1998 VENTURE VAN. I THOUGHT THAT I WOULD BE ABLE TO USE TO AT LEAST 100,000 MILES. I STARTED GETTING THE TICKING NOISE LIKE AT 50,000 MILES AND WAS TOLD THAT IT WAS THE LIFTERS, COULDN'T BELIEVE IT, THEN BEFORE IT HIT 60,000 I HAD RODS BEARINGS AND I AM NOT SURE WHAT ELSE DONE AND BY 70,00 MY MOTOR IS BLOWN. I AM A HOMEMAKER WITH 2 CHILDREN IN COLLEGE AND 2 WEDDINGS GOING ON, I CAN'T AFFORD A NEW CAR AND NOW I AM DRIVING MY BROTHERS, IT IS EMBARRASSING TO SAY THE LEAST. I HAD CONTACTED CHEVY AND THEY OFFERED ME A LITTLE VOUCHER TO HELP PAY ON A NEW VAN. I CAN'T AFFORD A NEW ONE, I AM NOT A VAIN PERSON, I JUST WANT A CAR I CAN TRUST AND THOUGHT THAT I HAD ONE IN CHEVY. NOW I SEE WHY PEOPLE ARE BUYING FOREIGN. I SAW IN THE COMPLAINTS WHERE THIS HAS HAPPENED TO SEVERAL VENTURES WHAT ARE WE TO DO?
Official recalls
704V597000 · Latches/locks/linkages:doors:latch
Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
02V286000 · Steering:rack And Pinion
Nov 4, 2002
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
01V264000 · Latches/locks/linkages:doors:latch
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
01V067000 · Latches/locks/linkages:doors:latch
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
98V145000 · Seats:front Assembly:recliner
Jun 26, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH BUCKET SEATS OR A SPLIT BENCH SEAT IN THE SECOND (MIDDLE) OR THIRD (BACK) ROW. THE SEAT LATCH MECHANISMS ON BUCKET SEATS AND ON THE 40% PORTION OF THE SPLIT BENCH SEAT IN THE SECOND AND THIRD ROWS DO NOT HAVE PROTECTIVE COVERS.
Consequence & remedy
Consequence: WHEN ACTIVATING THE RELEASE MECHANISM TO ROLL A BUCKET SEAT FORWARD, A CUSTOMER'S FINGER(S) COULD BE SEVERELY INJURED OR SEVERED IN THEY ARE NOT KEPT CLEAR OF THE MECHANISM.
Remedy: DEALERS WILL INSTALL PROTECTIVE COVERS ON THE OUTBOARD LATCH MECHANISMS ON ALL LEFT AND RIGHT HAND REAR BUCKET SEATS IN THE SECOND AND THIRD ROW, AND TO BOTH INBOARD AND OUTBOARD LATCH MECHANISMS ON THE CENTER REAR BUCKET SEAT AND THE 40% PORTION OF THE SPLIT BENCH SEAT.
98V131000 · Power Train:automatic Transmission
Jun 11, 1998
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE (1) A BROKEN SHIFT CABLE FITTING OR (2) LOOSE SHIFT LINKAGE. CONSEQUENTLY, MOVING THE SHIFT LEVER TO A 'PARK' POSITION MAY NOT SHIFT THE TRANSMISSION TO 'PARK'.
Consequence & remedy
Consequence: THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND REPLACE IF NECESSARY, THE AUTOMATIC TRANSAXLE RANGE SELECTOR CABLE.
98V072000 · Visibility:windshield Wiper/washer:linkages
Apr 7, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available