NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
111 reportsClear category filter110,000 miles · Dec 17, 2004
Engine And Engine Cooling
HEATER NOT WORKING DUE TO A FAULTY MANIFOLD GASKET THAT ALLOWED THE COOLANT TO LEAK OUT OF THE ENGINE OF OUR 1998 CHEVROLET VENTURE. I WAS TOLD BY THE SERVICE TECH THAT GM IS NOW PRODUCING A BETTER GASKET TO FIX THE PROBLEM. THAT'S GREAT!! I WOULD LIKE GM TO PAY THE $798.67 BILL FOR HAVING TO REPLACE THE FIRST GASKET THAT WAS NO…
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HEATER NOT WORKING DUE TO A FAULTY MANIFOLD GASKET THAT ALLOWED THE COOLANT TO LEAK OUT OF THE ENGINE OF OUR 1998 CHEVROLET VENTURE. I WAS TOLD BY THE SERVICE TECH THAT GM IS NOW PRODUCING A BETTER GASKET TO FIX THE PROBLEM. THAT'S GREAT!! I WOULD LIKE GM TO PAY THE $798.67 BILL FOR HAVING TO REPLACE THE FIRST GASKET THAT WAS NOT PROPERLY TESTED BY ENGINEERING. THIS PROBLEM IS VERY COMMON, AND SHOULD BE A RECALL ITEM. *JB
NHTSA ODI #10104037
45 miles · Dec 13, 2004
Engine And Engine Cooling
DRIVING DOWN THE HIGHWAY MY VAN OVER HEATED AND STALLED WITH NO PRIOR WARNING. I HAD TO REPLACE MY HEAD GASKETS, LOWER INTAKE, ALL MY SPARK PLUGS AND SPARK PLUG WIRES. I HAD NO LEAKS THAT I WAS AWARE OF. NOTHING ON THE GORUND TO EVEN SUSPECT A LEAK. APPARENTLY I WAS LEAKING SO BAD INTERNALLY THAT 2 OF MY SPARK PLUGS CRAPPED O…
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DRIVING DOWN THE HIGHWAY MY VAN OVER HEATED AND STALLED WITH NO PRIOR WARNING. I HAD TO REPLACE MY HEAD GASKETS, LOWER INTAKE, ALL MY SPARK PLUGS AND SPARK PLUG WIRES. I HAD NO LEAKS THAT I WAS AWARE OF. NOTHING ON THE GORUND TO EVEN SUSPECT A LEAK. APPARENTLY I WAS LEAKING SO BAD INTERNALLY THAT 2 OF MY SPARK PLUGS CRAPPED OUT AND MY VAN REFUSED TO RUN. FROM WHAT I READ THIS IS A FAIRLY COMMON COMPLAINT AMONG VENTURE OWNERS. I REALLY LOVE MY VAN BUT THIS FLAW WILL PREVENT ME FROM BUYING ANOTHER ONE, WHICH I FULLY INTENDED ON DOING IN A FEW YEAR. SORRY GM BUT I'LL GO WITH A HONDA NEXT TIME. *AK
NHTSA ODI #10102878
88,000 miles · Nov 23, 2004
Engine And Engine Cooling
CAM SHAFT BROKE WHILE WARMING UP IN MY YARD. 1998 CHEVROLET VENTURE VAN. I FOUND A TSB THAT STATED THAT THIS PARTICULAR VAN HAD AN INTAKE MANIFOLD GASKET PROBLEM. I HAVE SINCE FOUND THAT THE DEALER NEVER REPLACED THE GASKET BEFORE I PURCHASED IT.IT HAS 56000 MILES ON IT WHEN I BOUGHT IT AND NOW HAS 88000 16 MONTHES LATER. TALK…
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CAM SHAFT BROKE WHILE WARMING UP IN MY YARD. 1998 CHEVROLET VENTURE VAN. I FOUND A TSB THAT STATED THAT THIS PARTICULAR VAN HAD AN INTAKE MANIFOLD GASKET PROBLEM. I HAVE SINCE FOUND THAT THE DEALER NEVER REPLACED THE GASKET BEFORE I PURCHASED IT.IT HAS 56000 MILES ON IT WHEN I BOUGHT IT AND NOW HAS 88000 16 MONTHES LATER. TALKED TO A MECHANIC AND WAS TOLD THAT CAMSHAFTS DON;T JUST BREAK UNLESS THEY ARE FAULTY. I AM CURRENTLY NEGOTIATING WITH DEALERSHIP AND THEY HAVE LOANED ME A VEHICLE TO USE UNTIL WE COME TO SOME KIND OF AGREEMENT.*AK
NHTSA ODI #10100435
88,500 miles · Nov 22, 2004
Engine And Engine Cooling
I HAD THE COOLANT FLUSHED ONE MONTH AGO AT THE LOCAL DEALER. DRIVING ON THE FREEWAY NEAR HOME, THE LOW COOLANT LIGHT CAME ON. NO INDICATION ON TEMPERATURE GAUGE THAT COOLANT TEMP EVER EXCEEDED EVEN HALFWAY THROUGH THE NORMAL RANGE. THE NEXT MORNING, THE VAN RUNS ROUGH AND HAS A LIGHT COOLANT SMELL FROM THE EXHAUST. TOOK IT T…
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I HAD THE COOLANT FLUSHED ONE MONTH AGO AT THE LOCAL DEALER. DRIVING ON THE FREEWAY NEAR HOME, THE LOW COOLANT LIGHT CAME ON. NO INDICATION ON TEMPERATURE GAUGE THAT COOLANT TEMP EVER EXCEEDED EVEN HALFWAY THROUGH THE NORMAL RANGE. THE NEXT MORNING, THE VAN RUNS ROUGH AND HAS A LIGHT COOLANT SMELL FROM THE EXHAUST. TOOK IT TO DEALER FOR DIAGNOSIS. DEALER SAID THAT THE INTAKE MANIFOLD GASKETS FAILED ALLOWING THE VAN TO OVERHEAT AND BLOW THE HEAD GASKETS. REPAIR ESTIMATE IS $2500 AND WITH ONLY 88K MILES ON THE VAN. THIS IS THE SECOND TIME THAT THE INTAKE MANIFOLD GASKETS HAVE FAILED. FIRST TIME THE INTAKE GASKETS FAILED WAS AT 45K MILES RIGHT AFTER I BOUGHT IT. THERE WAS NO OVERHEAT OR HEAD GASKET FAILURE ON THE FIRST INCIDENCE. *JB
NHTSA ODI #10100359
71,691 miles · Nov 11, 2004
Engine And Engine Cooling
I AM GOING TO NEED TO REPAIR MY MINIVAN DUE TO THE PROBLEM WITH THE COOLANT LEAK AND I REALLY CAN NOT AFFORD THIS AND MAY HAVE TO HAVE THE VAN SIT UNTIL I CAN. I CANNOT BELIEVE AFTER ALL THE COMPLAINTS I HAVE READ ON HERE THAT THERE IS NOT A RECALL ON THIS OR THE HEADLIGHTS. I WILL NOT PURCHASE ANOTHER CHEVY VEHICLE AGAIN BECAUS…
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I AM GOING TO NEED TO REPAIR MY MINIVAN DUE TO THE PROBLEM WITH THE COOLANT LEAK AND I REALLY CAN NOT AFFORD THIS AND MAY HAVE TO HAVE THE VAN SIT UNTIL I CAN. I CANNOT BELIEVE AFTER ALL THE COMPLAINTS I HAVE READ ON HERE THAT THERE IS NOT A RECALL ON THIS OR THE HEADLIGHTS. I WILL NOT PURCHASE ANOTHER CHEVY VEHICLE AGAIN BECAUSE THIS IS A COSTLY REPAIR THAT IS NOT THE CONSUMERS RESPONSIBILITY, ITS OBVIOUS THAT THIS NEEDS A RECALL. I DO HOPE YOU COME TO YOUR SENSES ABOUT THIS COSTLY REPAIR TO THE CONSUMERS BECAUSE I WILL LET EVERY ONE I POSSIBLE KNOW THAT CHEVY KNOWS ABOUT THIS COSTLY PROBLEM BUT REFUSES TO ACCEPT RESPONSIBILITY AS I AM SURE OTHERS THAT HAVE THIS PROBLEM HAVE TOLD NUMEROUS PEOPLE AND YOU SALES WILL DROP SO LOW THAT YOU WILL WISH YOU WOULD HAVE HAD A RECALL. *JB
NHTSA ODI #10098700
172,000 miles · Nov 7, 2004
Engine And Engine Cooling
CAM SHAFT JUST BROKE. *JB
NHTSA ODI #10098428
94,866 miles · Aug 13, 2004
Engine And Engine Cooling
I RECENTLY PURCHASED A USED CHEVROLET VENTURE MINIVAN. AFTER APPROXIMATELY 6,000 MILES DRIVING, THE INTAKE MANIFOLD GASKET FAILED AND I NOW HAVE COOLANT IN THE VEHICLE OIL. THIS IS AN EXPENSIVE REPAIR AND AFTER CONSIDERABLE INTERNET INVESTIGATION, I FOUND LITERALLY HUNDRED OF OTHER OWNERS WITH THE SAME COMPLAINT. IT APPEAR THAT …
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I RECENTLY PURCHASED A USED CHEVROLET VENTURE MINIVAN. AFTER APPROXIMATELY 6,000 MILES DRIVING, THE INTAKE MANIFOLD GASKET FAILED AND I NOW HAVE COOLANT IN THE VEHICLE OIL. THIS IS AN EXPENSIVE REPAIR AND AFTER CONSIDERABLE INTERNET INVESTIGATION, I FOUND LITERALLY HUNDRED OF OTHER OWNERS WITH THE SAME COMPLAINT. IT APPEAR THAT GM HAS KNOWN ABOUT THIS PROBLEM FOR SOME TIME AND REFUSES TO CORRECT THE PROBLEM. SO FAR, I HAVE NOT HAD THE VEHICLE REPAIRED BECAUSE OF COST, BUT I THINK THAT GM SHOULD BE RESPONSIBLE TO VENTURE OWNERS TO REPAIR THIS DEFECT COST FREE TO THE OWNER.*AK
NHTSA ODI #10086811
69,649 miles · Aug 4, 2004
Engine And Engine Cooling
WHILE DRIVING AT 30 MPH CONSUMER NOTICED THAT THE VEHICLE OVERHEATED. VEHICLE WAS TAKEN TO A CERTIFIED MECHANIC TO BE EXAMINED, AND MECHANIC DETERMINED THAT THE HEAD GASKET MALFUNCTIONED. *AK
NHTSA ODI #10087163
112,000 miles · Jul 26, 2004
Engine And Engine Cooling
MY FAMILY AND I WERE ON VACATION DRIVING FROM BUTLER, PA TO CAPE CANAVERAL, FLORIDA. I WAS DRIVING ON I-95 NEAR SAVANNAH, GA ON JUNE 26TH WHEN I NOTICED MY TEMPERTURE GAUGE WAS MOVING UP AND DOWN. CAR NEVER BOILED OVER OR LOSS ANY ANTI-FREEZE. I STOPPED AT A PEP BOYS REPAIR SHOP AT WHICH TIME THEY ADVISED ME THAT MY THERMOSTAT N…
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MY FAMILY AND I WERE ON VACATION DRIVING FROM BUTLER, PA TO CAPE CANAVERAL, FLORIDA. I WAS DRIVING ON I-95 NEAR SAVANNAH, GA ON JUNE 26TH WHEN I NOTICED MY TEMPERTURE GAUGE WAS MOVING UP AND DOWN. CAR NEVER BOILED OVER OR LOSS ANY ANTI-FREEZE. I STOPPED AT A PEP BOYS REPAIR SHOP AT WHICH TIME THEY ADVISED ME THAT MY THERMOSTAT NEEDED REPLACEMENT. IT APPEARED THE DEX-COOL ANTIFREEZE THAT GM REQUIRES TO BE USED TURNS INTO A SLUDGE AT HIGH TEMPERATURES. ENTIRE COOLING SYSTEM WAS SLUDGED UP BY THE DEX-COOL. AFTER INSTALLING NEW THERMOSTAT AND ANIT-FREEZE ENGINE WAS IDLING ROUGH. CAR WAS TAKEN TO CHEVROLET DEALER NEARBY - CHEVROLET DEALER SAID ENGINE NEEDED REPLACEMENT. - ANTI-FREEZE WAS ENTERING CYLINDERS #1 AND #2. CHEVROLET DEALER CHARGED OVER $6,000. I FEEL CHEVROLET DEALER OVERCHARGED AS I WAS TRAVELING FROM OUT OF STATE - MY LOCAL CHEVROLET DEALER QUOTED $3,700 FOR SAME WORK. MY LOCAL MECHANIC ADVISED ME IT'S COMMON KNOWLEDGE THAT DEX-COOL IS A DEFECTIVE PRODUCT THAT HAS RUINED MANY ENGINES, RADIATORS, HEATER CORES AND THERMOSTATS - GM REFUSES TO ACKNOWLEDGE THE PROBLEM WHILE THE DAMAGE CONTINUES. MY VEHICLE WAS PURCHASED NEW BY ME - GARAGE KEPT - WELL MAINTAINED - 112,000 MILES AT TIME OF FAILURE. *AK
NHTSA ODI #10082708
75,000 miles · Jul 13, 2004
Engine And Engine CoolingFuel System, Gasoline
THE UPPER AND LOWER INTAKE GASKETS WERE LEAKING COOLANT AND OIL ONTO THE ENGINE. THIS RESULTED IN VEHICLE OVERHEATING, AND BURNING UP THE ENGINE MOTOR. ALSO, FUEL INJECTORS HAD TO BE CLEANED NUMEROUS TIMES DUE TO THEM MISFIRING.*AK
NHTSA ODI #10081772
Official recalls
7Dec 22, 2004
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Consequence & remedy
Consequence: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
Remedy: DEALERS WILL REPLACE THE POWER SLIDING DOOR INTERIOR HANDLE ON THE PASSENGER-SIDE. IF THE VEHICLE IS EQUIPPED WITH A POWER OR MANUAL SLIDING DOOR ON THE DRIVER-SIDE, THE INTERIOR HANDLE WILL ALSO BE REPLACED FOR APPEARANCE REASONS. NOTE: BEFORE THE VEHICLE IS SERVICED, GM ADVISES OWNERS TO NOT USE THE INTERIOR DOOR HANDLE TO OPEN THE DOOR. THE DRIVER CAN OPEN AND CLOSE THE DOOR FROM SWITCHES AT THE DRIVER'S POSITION OR BY USING THE REMOTE KEY FOB. THE DRIVER SHOULD TELL PASSENGERS TO USE THE SWITCH LOCATED IN FRONT OF THE DOOR TO OPEN OR CLOSE IT. THE DRIVER SHOULD USE THE OVERRIDE SWITCH TO PREVENT OPERATION OF THE POWER DOOR BY CHILDREN OR BY OTHERS WHO ARE NOT FAMILIAR WITH ITS USE. THE OWNER NOTIFICATION LETTER MAILING WILL BE CONDUCTED IN PHASES WITH THE FIRST PHASE BEGINNING ON MAY 31, 2005. THE SECOND PHASE MAILING BEGAN ON JULY 18, 2005. THE RECALL BEGAN ON MAY 31, 2005. PHASE 2 BEGAN ON JULY 18, 2005. PHASE 3 (FINAL PHASE) BEGAN ON AUGUST 24, 2005, TO ALL REMAINING CUSTOMERS. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; PONTIAC AT 1-800-620-7668; OR OLDSMOBILE AT 1-800-630-6537.
Nov 4, 2002
CERTAIN PASSENGER VEHICLES AND MINI VANS HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE AND SOME OTHER RETAINERS USED IN VEHICLES ASSEMBLED BETWEEN JANUARY 1, 1996 AND OCTOBER 31, 1997, COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Consequence & remedy
Consequence: IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy: DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN JANUARY 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Aug 21, 2001
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Consequence & remedy
Consequence: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSPECT AND, IF REQUIRED, INSTALL A NEW POWER SLIDING DOOR UNLATCH ACTUATOR ASSEMBLY. OWNER NOTIFICATION BEGAN ON OCTOBER 22, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Mar 8, 2001
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Consequence & remedy
Consequence: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Remedy: DEALERS WILL INSTALL A NEW UN-LATCH ACTUATOR ASSEMBLY TO THE POWER SLIDING DOOR. THIS RECALL HAS BEEN CONTINUED UNDER SAFETY RECALL 01V-264. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, PONTIAC AT 1-800-762-2737, OR OLDSMOBILE AT 1-800-442-6537.
Jun 26, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH BUCKET SEATS OR A SPLIT BENCH SEAT IN THE SECOND (MIDDLE) OR THIRD (BACK) ROW. THE SEAT LATCH MECHANISMS ON BUCKET SEATS AND ON THE 40% PORTION OF THE SPLIT BENCH SEAT IN THE SECOND AND THIRD ROWS DO NOT HAVE PROTECTIVE COVERS.
Consequence & remedy
Consequence: WHEN ACTIVATING THE RELEASE MECHANISM TO ROLL A BUCKET SEAT FORWARD, A CUSTOMER'S FINGER(S) COULD BE SEVERELY INJURED OR SEVERED IN THEY ARE NOT KEPT CLEAR OF THE MECHANISM.
Remedy: DEALERS WILL INSTALL PROTECTIVE COVERS ON THE OUTBOARD LATCH MECHANISMS ON ALL LEFT AND RIGHT HAND REAR BUCKET SEATS IN THE SECOND AND THIRD ROW, AND TO BOTH INBOARD AND OUTBOARD LATCH MECHANISMS ON THE CENTER REAR BUCKET SEAT AND THE 40% PORTION OF THE SPLIT BENCH SEAT.
Jun 11, 1998
VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE (1) A BROKEN SHIFT CABLE FITTING OR (2) LOOSE SHIFT LINKAGE. CONSEQUENTLY, MOVING THE SHIFT LEVER TO A 'PARK' POSITION MAY NOT SHIFT THE TRANSMISSION TO 'PARK'.
Consequence & remedy
Consequence: THE VEHICLE COULD ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT, AND REPLACE IF NECESSARY, THE AUTOMATIC TRANSAXLE RANGE SELECTOR CABLE.
Apr 7, 1998
VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH TRACTION CONTROL SYSTEMS. THE WINDSHIELD WIPER LINKAGE ARM CAN CONTACT A BRAKE LINE WHICH IS CONNECTED TO THE TRACTION CONTROL SYSTEM MODULATOR VALVE. THIS CONTACT CAN CHAFE THE BRAKE LINE RESULTING IN A BRAKE FLUID LEAK.
Consequence & remedy
Consequence: BRAKE FLUID LEAKAGE CAN CAUSE REDUCED BRAKE EFFECTIVENESS AND INCREASED STOPPING DISTANCES.
Remedy: DEALERS WILL INSTALL A BRAKE LINE CLIP TO ENSURE PROPER CLEARANCE. ALSO THE BRAKE LINES WILL BE INSPECTED TO ANY DAMAGE CAUSED BY THIS CONDITION AND WILL REPLACE ANY DAMAGED LINES.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE04064 · POWER-SLIDING Door
Opened Sep 17, 2004 · Closed Dec 22, 2004
Status: closed (inferred from source dates) · Structure:body:door
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.
EA03005 · Rear Axle Trailing Arm Failure
Opened Apr 23, 2003 · Closed Jan 12, 2004
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (2)
Suspension
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Suspension:rear
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED ABUSE CONDITIONS SUCH AS IMPROPER TOWING OR JACKING.ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 19 INCIDENTS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES.THERE HAVE BEEN NO NEW REPORTS TO ODI OR GM IN THE LAST 12 MONTHS AND ONLY ONE NEW COMPLAINT IN THE LAST 21 MONTHS. DUE TO THE LOW COMPLAINT RATE AND THE ABSENCE OF A CONTINUING TREND IN REPORTED FAILURES, A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
EA02032 · Safety Belt Assembly Failure
Opened Nov 18, 2002 · Closed Nov 21, 2003
Status: closed (inferred from source dates) · Seat Belts
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
PE02086 · Rear Axle Trailing Arm Failure
Opened Nov 18, 2002 · Closed Apr 9, 2003
Status: closed (inferred from source dates) · Suspension; Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Additional source detail variants (2)
Suspension
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
Suspension:rear
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
PE02017 · Shoulder Harness Clip
Opened Feb 11, 2002 · Closed Aug 2, 2002
Status: closed (inferred from source dates) · Seat Belts
No summary supplied.
PE00045 · Air Bag Tear During Deployment
Opened Nov 3, 2000 · Closed Jan 11, 2001
Status: closed (inferred from source dates) · Air Bags
No summary supplied.
SQ00014 · Unexpected Opening Of Sliding Door
Opened Jul 25, 2000 · Closed Oct 22, 2001
Status: closed (inferred from source dates) · Structure
There is no summary currently available
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