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2020 Chevrolet Trax

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2020 Chevrolet Trax do not stand out strongly from the model-year median of 94.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 18 of 94 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 21 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 15 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

5 crash reports2 fire reports4 injury reports

What owners actually said

94 reports
Mileage unknown · Sep 5, 2022
Air BagsUnknown Or Other

Air bag light is on something about oil

NHTSA ODI #11482915

Mileage unknown · Aug 26, 2022
Power TrainVehicle Speed Control

The vehicle looses power and jerks like the transmission is failing. It happens almost always when when going up a hill and also if the air conditioner is turned on the car can barely get out of its own way. I've almost been hit or rear ended several times trying to merge onto the highway because the car is jerking and barely wa…

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The vehicle looses power and jerks like the transmission is failing. It happens almost always when when going up a hill and also if the air conditioner is turned on the car can barely get out of its own way. I've almost been hit or rear ended several times trying to merge onto the highway because the car is jerking and barely wanting to move. I have now come to the point that I have to turn the AC off in a brand new car for for my own safety and to be able to get up to a normal speed when merging onto the highway. It has been doing this since I first got it but I didn't think there was really much I could do about it. I plan to call the dealer as well to have them look at it. There have never been any warning lights or any diagnostic issues detected but believe me a problem is there! Ive recently learned that the issues Im having with the jerking and barely any power when trying to accelerate has been a big issue in the Trax since 2016. And I can confirm its still happening! There were also a few instances with a warning light on the dash and it will tell me it can't detect something in the key and I couldn't start the car until I was able to get it to read properly after a few tries of removing the key. If my vehicle is needed for inspection, it is available at anytime!

NHTSA ODI #11481309

Mileage unknown · Aug 23, 2022
Service BrakesUnknown Or Other

My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when w…

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My husband and I were leaving a local grocery store, when we began backing up and the "hillside assist" light came on for a 5% or so incline. So after backing up, we pulled out of the parking spot and our brakes began locking up, this continued all the way home (about 3 miles). The error msg, "service stabilitrak" came on when we were pulling into our driveway. We called the dealer where we purchased it because we have less than 48000 miles on it and they said that we may have repairs covered under the power train. However, stabilitrak is not part of the power train, I guess he didn't think I would know that. So we hung up, and did a little forum research and found out we would have to reset the computer to make it "unlock" the brakes. We unhooked the battery for half an hour and reset the computer and it worked, our car is running fine now. My husband was a truck driver for a decade, he knows how to drive in potentially risky situations. However, I think it should be investigated because of the potential safety risk. Since we were doing 25 mph or less this was easily handled for a short distance. However, this would be catastrophic if someone were on the highway when this happened. It could easily cause an accident at any speed. Anyone with less skill than a seasoned truck driver, could be killed if this happened to them. Please investigate this matter.

NHTSA ODI #11480687

Mileage unknown · Apr 26, 2022
Seat Belts

There are 3 seat belts in the rear seat, but there are only 2 buckles to attach them to.

NHTSA ODI #11462259

Mileage unknown · Apr 22, 2022
Steering

The service power steering drive carefully light came on. The traction slippery when wet icon came on .My odometer said I was driving 0 miles per hour had no idea what speed I was going. I was close to dealer one block from dealer I lost all power and steering. Luckily I was able to get off the road. Had car towed to dealer.

NHTSA ODI #11461832

Mileage unknown · Apr 7, 2022
Air BagsInjury

I was hit on left side of passenger side. Air bags didnt came out on either side. Mechanics says air bags aren't working properly.

NHTSA ODI #11460063

Mileage unknown · Mar 17, 2022
Child Seat

The contact owns a Chicco car seat, Model Number: (N/A), Model Type: Fit 4, Manufactured Date: March 3, 2020. The convertible car seat was being utilized in a 2020 Chevrolet Trax. The contact stated that upon removing the child from the car seat, she noticed that the headrest padding had detached. The contact stated that the chi…

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The contact owns a Chicco car seat, Model Number: (N/A), Model Type: Fit 4, Manufactured Date: March 3, 2020. The convertible car seat was being utilized in a 2020 Chevrolet Trax. The contact stated that upon removing the child from the car seat, she noticed that the headrest padding had detached. The contact stated that the child might have grabbed the head padding while in the safety seat causing it to detach. The contact stated that the safety seat was in a forward-facing position and was secured by a lap belt at the time of the failure. The contact stated that upon inspecting the car seat, she noticed that the headrest padding was not glued in properly. The manufacturer was notified of the failure and informed the contact that the car seat would be replaced.

NHTSA ODI #11457124

Mileage unknown · Feb 7, 2022
SteeringSuspensionCrash

Something broke onthe suspension and I lost control of the car

NHTSA ODI #11450865

Mileage unknown · Jan 11, 2022
Unknown Or Other

Back in August 2021 I had to take my car to the dealership for a check engine light. There was an air leak going to the air intake. The check engine light just came back on and I took it back to the dealership and now they are having to replcae the turbo

NHTSA ODI #11447000

Mileage unknown · Jan 10, 2022
Engine

The Turbo Charger was cracked and hanging. Not spinning. Would not accelerate over 40 mph. They replaced it. Engine light came on today 1-10-2022 while acceleration uphill.

NHTSA ODI #11446944

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.