2024 Chevrolet Traverse

At purchase, I noticed that the brakes felt spongy and were screeching when the salesmen pulled up. The salesmen stated that new brakes always screech due to burned plastic. Weeks later, I scheduled a servicing appointment with Chevy Crews in North Charleston, due to brake screeching, the repairmen told me again that the brakes had condensation on them, so he dusted them off and the screeching would stop in 3 weeks. 3 weeks later I returned again, the salesmen told me that GMC made the vehicles with faulty brakes. My vehicle was seen over 4 times for screeching brakes, thousands of consumers have complained about the same issue, and GMC has failed to act.

Vehicle driving 32 miles an hour had sudden brake failure. The brakes did not work. Then, the vehicle had the following faults; ESC fault, traction and stability control fault, brake system fault, air conditioning failure (blowing hot air while 92 degrees out), lane assist fault, power steering fault. The vehicle almost slammed into traffic as it could not stop. The vehicle has 14872 miles.

Approximately four weeks ago on 02/03/2026, during rainy conditions, the brakes on the vehicle did not function properly, creating a serious safety concern. At the same time, a hose connected broke and there was a strong burning smell coming from the vehicle. I also noticed fluid leaking from the vehicle. I immediately took the vehicle to the dealership for repair, and the vehicle remained there for approximately five days for inspection, parts, and repair. Additionally, this is now my third time bringing the vehicle in for service. During previous visits, I asked the service department about the condition of my brakes because they were making a squeaking noise and I was concerned about their performance. I was told by the service department that the brakes were fine, that I still had plenty of brake life remaining, and that the squeaking noise was normal. However, as of March 4, 2026, my vehicle displayed a new warning message stating “Service Brake Pad Monitor – Front Brakes.” This is concerning because the vehicle currently has approximately 25,490 miles. Given the previous brake concerns I reported and the dealership’s response that the brakes were normal, the new warning message raises additional concerns about the safety and reliability of the braking system. Because this defect involves the braking system and creates a safety concern, I am requesting that General Motors review my case under the applicable Lemon Law and advise me on the next steps toward either a vehicle replacement or buyback if the issue cannot be fully resolved.

Vehicle overheated while driving on interstate in 32F weather. No warnings lights warning of low coolant - only noticed climbing temperature gauge and cooling fans running at full speed. Pulled over and drove slowly to nearest exit with service station. Found coolant reservoir completely empty but with no obvious leaks. Chevrolet dealer diagnosed leaking radiator hose - typical with numerous social media report of similar issue with the 2024 model year Chev Traverse Generation 3.

What component or system failed or malfunctioned, and is it available for inspection upon request? The front and rear brake system is malfunctioning. Both front and rear rotors have developed significant premature heat “hot spots,” causing loud, persistent squealing and excessive heat from the front wheels. It began with the front brakesm July 2025 and as of October 2025 the rear brakes had the same issues. This vehicle is available for inspection upon request. ----- How was your safety or the safety of others put at risk? This issue involves the primary braking system. The front and rear brakes become excessively hot and produce loud, constant squealing. I am concerned about potential brake drag, caliper malfunction, or premature rotor damage, which could reduce braking efficiency or lead to brake failure. Because this affects stopping performance, it presents a potential safety risk to myself, passengers, and others on the road. ---- Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The Chevrolet dealership confirmed that both front and rear rotors have heat hot spots and advised replacement of the rotors and brake pads. Although I replaced the front break parts as suggested this did not repairthe issues. The vehicle is currently under review by a GM technician, but they have delayed a response sense January 14, 2026. ----- Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle was inspected by a Chevrolet dealership and reviewed by a GM technician. It has not been inspected by police or insurance representatives. --- There were no dashboard warning lights. The primary symptom was loud, persistent squealing from the front and rear brakes and noticeable premature heat spots on all the roters. The noise developed within approximately one year of ownership and at relatively low mileage for a new vehicle.

This was one of about ten times this has randomly happened when using Super Cruise. We were heading south on I-41 and super cruise is active and set around 80 mph, I entered an area where Super Cruise became unavailable or the system indicates that road information is not available, the vehicle immediately began to rapidly decelerate to under 60 mph within 5 seconds of the vehicle notifying me with red bar on steering wheel and one buzz of my seat. Causing serious concern for safety of my family in the vehicle. During this deceleration, I am unable to override or stop it — pressing the brake pedal does not cancel the slowdown, applying the accelerator has no effect, and no control buttons will disengage Super Cruise. All pedals are dead. All buttons to cancel do not disengage what the CAR is doing. The vehicle continues to slow down on its own, which poses a significant safety risk on highways and interstates.

The contact owns a 2024 Chevrolet Traverse. The contact stated that while driving out of the dealer's parking lot at 4-5 MPH and depressing the accelerator pedal, the messages "Service ESC System" and "Brake System Failure - Press Hard to Brake - Do Not Drive" were displayed, and the check engine warning light illuminated. The contact stated that the vehicle failed to respond while depressing the brake pedal, and the vehicle rolled to a stop. The vehicle was taken back to the dealer, where the failure was associated with the braking system. The dealer disconnected and reconnected the battery, and the dealer cleared the codes. The dealer informed the contact that the vehicle was repaired and returned the vehicle to the contact; however, the contact stated that the dealer had failed to determine the cause of the failure and to perform an adequate repair of the vehicle. Additionally, the contact stated that the brakes had been making an abnormal squeaking sound while the brake pedal was depressed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed; however, the contact had not yet been contacted. The failure mileage was 16,876.

The contact's wife owns a 2024 Chevrolet Traverse. The contact stated that while his wife was driving 60 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond. The driver engaged the parking brake; however, the vehicle failed to respond. The driver swerved to avoid the vehicle in front, drove over an incline, jerked the steering wheel, and the vehicle eventually stopped. The message "Braking Module System Failure" was displayed. The contact stated that the incident was frightening for his wife and his two children, who were also inside the vehicle. The vehicle was towed to the dealer, where it was acknowledged that the braking system module and the parking brake had failed; however, no official diagnostic information was provided. The vehicle was repaired under warranty, and the contact was advised that the vehicle was drivable; however, the contact advised the dealer that there were safety concerns because the cause of the failure was not yet determined, and there was no guarantee that the failure would not recur. The vehicle was driven back to the residence, although the contact remained concerned. The manufacturer was notified of the failure, and a case was filed, but no further assistance was provided. The failure mileage was approximately 28,000.

The contact owns a 2024 Chevrolet Traverse. The contact stated that after arriving at the intended destination and turning off the vehicle, the vehicle failed to restart. There was no warning light illuminated; however, the OnStar App notified the contact that the battery voltage was low. The vehicle was towed to the dealer, but the cause of the failure could not be duplicated. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 15,000.