2024 Chevrolet Traverse

My 2024 Traverse was delivered with defective third-row seat headrests that do not return to their normal upright position after being folded, compromising passenger head and neck protection in a collision. On October 28, 2025, the vehicle developed a coolant leak confirmed by the dealer, but repairs have been delayed due to a national parts backorder, creating a risk of engine overheating or sudden breakdown while driving. Additionally, the front brakes began squeaking excessively about one year into my ownership, and the brake pad wear sensor shows only 18% life remaining at 18,454 miles, which raises concerns about reduced braking efficiency and increased stopping distance. All issues have been reported to an authorized dealer and remain unresolved except for the third-row headrests. These conditions pose significant safety risks to occupants and other road users.

When a lighter driver is operating the vehicle the seat will move and make a clicking noice causing a safety concern when the vehicle accelerates or stops. This happens only when a lighter driver is operating the vehicle with a weight of around 160 lbs. it does not have the same issue with heavier drivers but does cause concern for the safety of the vehicle in the event something were to happen when operating the vehicle. Have taken to dealership twice with no resolution. Those that were testing the safety of the vehicle were larger than the person who normally operates the vehicle experiencing the problem and no resolution was provided after both of the visits to the dealership.

Since June of 2024 my 3rd row seats will not let down. Problem when you pull tether strap it will not release the seat to allow it to fold down. I am not able to use my third row at all. I informed Maxie Price Chevorlet about the issue. I called GM and they have no clue about a recall. I bought a brand new vehicle and can not use it for the reason I bought it for!

The left (driver) side third row seat in 2024 Chevy Traverse is unsafe for a passenger to use due to a defect in the head restraint. The vehicle’s third-row seatbacks can be folded down to increase the cargo area. The head restraints are supposed to automatically fold out of the way as each seat is folded down so as not to interfere with the second-row seats. Also, per the owner’s manual, “the head restraint can be folded down to allow for better visibility when the rear seat is unoccupied.” Upon returning the seatbacks to the upright position for passenger use, it is required to manually return the lowered head restraints to the upright position. Per the owner’s manual, “when an occupant is in the seat, always return the head restraint to the upright position. Pull the head restraint up and push it rearward until it locks into place. Push and pull in the head restraint to make sure that it is locked.” Upon lowering and raising the third-row seats of my All New 2024 Chevy Traverse, shortly after taking delivery on 15 August 2024, I discovered that upon raising the seatbacks to the upright position the head restraint of the left-hand seat will NOT reset and lock to the upright traveling position, thus making it unsafe for passenger use. Also, upon lowering the right-hand seat, the head restraint of the right-hand seat does not fold down, as required, to avoid interference with the right-hand second row seat or to allow for better visibility when the rear seat is unoccupied. Upon taking the vehicle to the selling dealer’s service department on 4 SEP 2024 to report the defect, they initially claimed surprise at the defects. Upon further online research, I learned that Chevy was aware of the head restraint issues with the “All New 2024 Traverse” as early as June 7, 2024, as evidenced by their Bulletin number PIT6184A, which the dealer acknowledged as having been received, even though they continue to sell the All New 2024 Traverse with these safety defects.

The contact owns a 2024 Chevrolet Traverse. The contact stated that after lifting the third-row driver’s side seat from the down position, the head restraint remained in the folded position and could not be adjusted. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 240.