2023 Chevrolet Traverse

The contact owns a 2023 Chevrolet Traverse. The contact stated that while driving up a ramp at an undisclosed speed, the exhaust system detached after scraping the underside of the vehicle. No warning lights were illuminated. A dealer was contacted, however the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 18,000.

To make a very long story short, I was having major software issues with my vehicle. I had the car "blackout" lights screens and everything turn off then when it powered on i would have service lights on for my brakes. I also had my reverse camera go out a few times and my lane assistant light on dash say its not working. All to find out i had a faulty rear control module. Upon replacement i learned this EXACT rear control module is the same one used in other GM vehicles noted in several recalls but the part itself has never been directly recalled. So now I have the same exact part in my vehicle again which is bound to fail again at some point. My vehicle is only 3 years old and has done this with children in the car. I let GM know numerous times and they said since the part is replaced its fine. But I know this exact part is not safe. If you look up the model number on the rear control module you will see how many times it is noted in service bulletins and is main contributor to these issues. Please recall the 2023 chevy traverse. I dont want this part just "updated" it needs redesigned.

The internal structural frame or track assembly of the driver side passenger seat has suffered a mechanical failure, causing severe, high-frequency metal chattering while the vehicle is in motion. The failure persists even with a passenger buckled into the seat. Because the seat frame serves as the structural anchor for both the seatbelt restraint system and the side-impact airbags, an un-diagnosed internal fracture poses a direct risk to occupant safety in the even of a collision. Videos of the issue are available.

We experienced power steering failure. Our steering wheel control was taken over while backing out of our driveway and while driving on a highway. When this happens, you can’t turn the wheel. It becomes locked and then you become stuck. It is extremely unsafe and put our whole family at risk of getting in an accident. It is currently sitting at the dealership and has been there for weeks. We have documents confirming the problem. The dealer even had a problem pulling it into the garage for the diagnostics. We have been out of a car for weeks because the steering rack part is impossible to get and is in very high demand which leads us to believe we are not the only ones experiencing this. Again I stress, this was very scary for our family and it really puts people at risk. It is a new car and we should not have experienced this.

The contact owns a 2023 Chevrolet Traverse. The contact stated while attempting to accelerate the vehicle experienced severe engine shuttering. The vehicle was taken to an independent mechanic who diagnosed that the torque converter needed to be replaced. The vehcle was not repaired. The manufacture was notified of the falure but no assistance was offered. The local dealer was not contacted. The failure mileage was 125,000.

It started when I put my car in reverse and it would delay and jerk back before reversing off and on. About a month later, I started my car in the street and accelerated and it jerked and shut off in the middle of a street. I restarted it and accelerated it again and it jerked and shut off again. It's a 2023 Chevrolet Traverse with 61,570 miles. I towed it back to dealer and they are stating it's an issue with the transmission and want to charge $9800. I can send the email Chevy sent for the repair estimate. My safety was put at risk by completely stopping in the middle of the street where I could have gotten crashed into. The problem was confirmed by the chevy dealer where I bought the vehicle. The vehicle was seen by transmission specialist at Chevy dealer. No warning messages at all. Chevy app kept saying everything looks good with vehicle.