2021 Chevrolet Traverse

Transmission shutters at lower gear going from 20-30 mph approximately and at the speed of 60-70 mph. When this happens it causes a delay in acceleration and for the whole car to shake. This was also noted by my mechanic even after changing transmission fluid and had concerns for the safety if it was to completely disrupt the transmission causing an accident. I was advised to check for recall since a lot of these makes and models have been having this issue. The SUV only has about 64,000 miles on it and has had all of its routine maintenance done regularly. I have only had it in my possession for 6 moths. No engine lights on. I do a lot of highway driving and I am concerned that this issue will possibly cause an accident. Ameritech Tire and Auto at 304-229-8924, Inwood, WV. August 12, 2026 was date of service.

I am filing a safety complaint regarding two vehicles provided through Bob Hook Chevrolet in [XXX] . My Chevrolet Traverse has been at the dealership for approximately one month due to a transmission failure. The vehicle has remained unrepaired during that time. The transmission issue has made the vehicle unreliable and unsafe to operate. While my Traverse was in the shop, the dealership provided me with a Buick Enclave loaner vehicle. On Thursday, while driving the Enclave, the vehicle repeatedly stalled. The entire electrical system shut down, and the power steering failed and locked up. This created a very dangerous situation and made it difficult to safely control the vehicle in traffic. After reporting the breakdown and safety concerns, the dealership’s only solution was to return my Chevrolet Traverse to me even though it had not been repaired. I am concerned about the serious safety risks involving sudden stalling, electrical failure, loss of steering assist, and unresolved transmission problems. I request that these issues be investigated to determine whether defects exist that could endanger other drivers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The car sometimes will not accelerate in the 25-35 mph range and will begin to shudder and shake. This can be very dangerous when attempting to merge on a highway. This also happens when completely stopped and and then accelerating. It will shake and shudders until or not accelerate at all forcing you to take your foot off the gas and reapplying pressure slowly or slower than what should be. This shuddering can also happen at higher speeds as well. This will likely cause an accident at some point if this continues.

The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving approximately 45 MPH and stopping at a red light, the vehicle accelerated but failed to exceed 20 MPH. The vehicle was taken to a dealer; however, the failure could not be replicated. The contact stated that on another occasion, while stopped and attempting to make a left turn onto a highway at 75 MPH, the vehicle failed to accelerate above 20 MPH. The vehicle was taken to a dealer, where it was diagnosed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 54,000.

The contact owns a 2021 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle failed to respond intermittently upon depression of the accelerator pedal. Additionally, the contact stated that the gear shifter failed to respond or responded slowly when releasing the gear shifter button intermittently. The gear shifter was easily moved to a different gear from unintended contact. While accelerating from a complete stop, the vehicle hesitated to respond, jerked, and made an abnormal sound while the RPMs were significantly elevated. The vehicle failed to respond upon shifting to reverse(R), and the gear shifter was sticky. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that there were fault codes found that were related to the transmission. An appointment was scheduled with the dealer for a diagnostic test. The vehicle was not yet diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 137,000.

I was driving 45 mph on a state route when all of a sudden my drive shaft bolt came completely out and split my drive shaft in two causing me to lose control. No damage at all or rust or anything is visible on the drive shaft. Could have caused a serious injury or worse. I just had a Multi Point Inspection done the day before the incident occurred