2020 Chevrolet Traverse

The contact owns a 2020 Chevrolet Traverse. The contact stated while starting the vehicle, there was a loud rattling sound coming from the rear end of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the exhaust pipe had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic and was diagnosed that the exhaust bracket needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic where the mechanic confirmed that the vehicle was associated with N212356540 (Front Exhaust Pipe) and referred the contact to the dealer for further assistance. The vehicle was not repaired. The vehicle was taken back to the dealer but was not diagnosed or repaired. The manufacturer was made of the failure and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 112,000.

I was driving to work at 0530 on 11/10/24. I was on the highway driving the speed limit. A light came on that read "service ESC". Within 2 minutes of this light coming on, I heard a loud noise and the tail end of my car started to spin out. My power steering went out, my brakes did not work and I hit the guard rail very hard. The "electronic stability control" system in my car, turned off on me with only a minute warning, and almost killed me. My car was totaled and deemed a complete loss. Any advice would be appreciated.

The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was a loud vibration coming from the vehicle. There were no warning lights illuminated. The contact stated that the failure was related to Special Coverage Adjustment: N212356540 (Front Exhaust Pipe). The vehicle was taken to the local dealer, who diagnosed the failure as a fractured bracket on the muffler. The vehicle was not repaired. The manufacturer confirmed there were no open recalls on the VIN. The failure mileage was approximately 95,000.

The transmission on my 2020 Chevrolet Traverse has experienced severe shuddering problems when shifting gears. The vehicle is not old and the integrity of the safety of the vehicle puts myself and my family at risk whenever driving it now. The dealer quotes approximately $8,000 for a fix and a similar search online sees other customers with the same issues. Chevrolet should recall the affected vehicles and not force the consumer to pay out of pocket for the repairs.

The contact owns a 2020 Chevrolet Traverse. The contact stated that the "Shift to Park" message was displayed on the instrument panel while attempting to park the vehicle. The contact also stated that the ESC (Electronic Stability Control) warning light was displayed while at a complete stop, and an audible chime was heard during the failure. In addition, the START/STOP function failed after removing the foot from the brake pedal while at a stop light. The vehicle shut off without warning as the contact attempted to depress the accelerator pedal. The contact stated that a motorist assisted with pushing the vehicle to the side of the road. The contact called for Roadside Assistance and a Police Officer assisted with jumpstarting the vehicle. The Police Officer then escorted the contact to a nearby gas station where the contact purchased a new battery. Initially after the battery replacement, the contact experienced no failures with the vehicle; however, the shift to park failure had recently returned. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 135,000.

I took my vehicle to the shop for noise while driving. It was diagnosed as a cracked flex pipe. Upon research, the 2019 and 2021 models had recalls for the same issue, but not 2020. I did find a bulletin from gm including all models of traverse stating the cause could be a faulty weld. My vehicle looks the exact same as the bulletin. This is a safety issue as a hole in the exhaust can cause exhaust to backflow into the cabin. I'm very lucky and thankful me and my kids have not yet been medically affected.