2020 Chevrolet Traverse

The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The contact stated that over time the sound became louder. The vehicle was taken to the dealer, where it was diagnosed with a cracked front exhaust pipe and battery failure. The contact was informed that the front exhaust pipe and battery needed to be replaced. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 84,701.

The contact owns a 2020 Chevrolet Traverse. The contact stated that while operating the vehicle, there was a loud sound coming from the exhaust pipes, and the vehicle failed to properly accelerate, with exhaust fumes inside the vehicle. The vehicle was taken to the local dealer, who diagnosed that the exhaust mounting bracket had failed, causing the exhaust pipes to separate and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The contact was informed that the vehicle was not covered under a manufacturer-extended coverage that was associated with the failure. The failure mileage was 50,000.

The contact owns a 2020 Chevrolet Traverse. The contact stated that upon starting the vehicle, the exhaust system made an abnormally loud sound. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where it was determined that the front clamp on the exhaust system was loose. The dealer tightened the clamp; however, the failure persisted. The contact related the failure to TSB Number: PIP5681A (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failures). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 68,000.

The contact owns a 2020 Chevrolet Traverse. The contact stated that while the vehicle was parked and occupied in the vehicle, there was a rattling sound coming from the front of the vehicle while stationary or while driving. An independent mechanic was contacted. The vehicle was taken to a dealer, where it was determined that the exhaust mounts needed to be replaced. The vehicle was not repaired. The contact related the failure to Special Coverage Adjustment: N222385510 (Front Exhaust Pipe); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 118,000.

The contact's son owns a 2020 Chevrolet Traverse. The contact stated that while driving at various speeds, the vehicle made an abnormal rattling sound, and the check engine warning light was illuminated. The vehicle was initially taken to an independent mechanic who could not perform the repair. The contact was referred to another independent mechanic, where it was diagnosed that a crack in the catalytic converter had caused a defect within the exhaust manifold. The contact was then informed that the failure was related to Technical Service Bulletin Number: PIP5681C and was referred to the dealer for assistance. The contact had taken the vehicle to the dealer, where the contact was informed that the vehicle no longer qualified for the TSB repair due to the mileage. The manufacturer was notified of the failure and made the same assessment. The contact was then referred to the NHTSA Hotline for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 90,100.

The contact owns a 2020 Chevrolet Traverse. The contact stated that while driving at undisclosed speeds, there were abnormal sounds coming from the exhaust system. The contact stated that the vehicle sounded like a motorcycle. The contact stated that the check engine warning light was illuminated, and DTC: P0171 was displayed. Additionally, the contact stated that there were exhaust fumes entering the cabin of the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed, and it was determined that there were cracks in the exhaust pipe and the catalytic converter pipe at Bank 2 and Bank 1 that needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to Technical Service Bulletin Number: PIP5681A. The contact had called the dealer to advise that there was a bulletin covering the cracks on the exhaust and the catalytic converter pipes, but was informed that the cracks on the pipes were on the wrong side and that the vehicle was not covered under warranty. The manufacturer was not informed of the failure. The failure mileage was 110,045.

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving at various speeds, the vehicle made an abnormally loud rattling sound. The contact stated that the failure also occurred upon starting the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the mounting bracket on the front exhaust pipe had separated from the pipe and might develop a hole in the exhaust pipe. The dealer determined that the front exhaust pipe mounting bracket needed to be replaced. The vehicle was not repaired due to the cost. The dealer notified the manufacturer of the failure, but no assistance was provided. The failure mileage was approximately 85,000.

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 55 MPH, there was an abnormally loud sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where it was diagnosed and determined that the catalytic converter was leaking and there was a blockage in the catalytic converter. The contact was also informed that coolant was leaking into the engine. The vehicle was not repaired. The contact stated that upon lifting the hood, there was a rodent nest near the engine cover. The contact related the failure to GM Technical Service Bulletin Number: PIP5681C (Exhaust leak, Lean Codes, Rattle Noise, or Catalytic Converter Failure Codes); however, the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was notified of the failure and later informed the contact that the case was closed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 85,600.

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 45 MPH, the vehicle jerked, with an abnormal sound coming from underneath the vehicle. In addition, the contact stated the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine warning light was illuminated. The vehicle was taken to Firestone, where the contact was provided DTC: P0420 (Catalytic converter was fractured and punctured, and a bracket was missing). The vehicle was not repaired. The contact then took the vehicle to the dealer where it was diagnosed and determined that the muffler was punctured and not the catalytic converter. The vehicle was not repaired. The contact then took the vehicle to a Valvoline Center to be diagnosed and DTC: P0420; was retrieved. The vehicle was not repaired. The contact stated that the failure persisted. The contact stated that the vehicle was vibrating abnormally while driven with an abnormal rattling sound coming from underneath the vehicle. Upon further investigation, the contact related the failure to Manufacturer's Recall Numbers: N212356540 and N222385510; however, the vehicle was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 102,000.

The contact owns a 2020 Chevrolet Traverse. The contact stated while driving 25 MPH, the check engine warning light illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the catalytic convertor had failed needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, and the contact was informed that there were no recalls associated with the VIN. The approximate failure mileage was 58,000.