NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
460 reports40,500 miles · Dec 4, 2019
Power Train
I HAVE STARTED GETTING THE ERROR MESSAGE SHIFT TO PARK WHEN THE VEHICLE IS IN THE PARK MODE. IT IS NOT POSSIBLE TO SHUT OFF THE VEHICLE OFF WHILE THE ERROR IS PRESENT THE ISSUE OCCURS ON ALL SURFACES (FLAT AND SLOPED SURFACES ). THE ISSUE IS HAPPENING MORE FREQUENTLY AND AFTER RESEARCH APPEARS TO BE A WELL DOCUMENTED PROBLEM O…
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I HAVE STARTED GETTING THE ERROR MESSAGE SHIFT TO PARK WHEN THE VEHICLE IS IN THE PARK MODE. IT IS NOT POSSIBLE TO SHUT OFF THE VEHICLE OFF WHILE THE ERROR IS PRESENT THE ISSUE OCCURS ON ALL SURFACES (FLAT AND SLOPED SURFACES ). THE ISSUE IS HAPPENING MORE FREQUENTLY AND AFTER RESEARCH APPEARS TO BE A WELL DOCUMENTED PROBLEM ON THIS VEHICLE.
NHTSA ODI #11286849
Mileage unknown · Nov 25, 2019
Power Train
TRANSMISSION - WILL NOT ENGAGE INTO DRIVE. WHEN YOU TRY TO ACCELERATE TRANSMISSION SHUTTER, JERKING, WILL NOT ENGAGE PROPERLY. YOU CAN FEEL IT NOW UNTIL SPEEDS OF 55 MPH. SITTING A STOP LIGHT. THE VEHICLE WILL ENGAGE SPEED ON ITS OWN. SOMETIMES IN THE MORNING START WILL NOT ENGAGE. STOP ENGINE GOES TO AUTO-STOP. ON DASH STA…
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TRANSMISSION - WILL NOT ENGAGE INTO DRIVE. WHEN YOU TRY TO ACCELERATE TRANSMISSION SHUTTER, JERKING, WILL NOT ENGAGE PROPERLY. YOU CAN FEEL IT NOW UNTIL SPEEDS OF 55 MPH. SITTING A STOP LIGHT. THE VEHICLE WILL ENGAGE SPEED ON ITS OWN. SOMETIMES IN THE MORNING START WILL NOT ENGAGE. STOP ENGINE GOES TO AUTO-STOP. ON DASH START ENGINE. MAJOR PROBLEMS. ALREADY HAD ECM REPROGRAMMED SEVERAL TIMES.
NHTSA ODI #11282246
48,000 miles · Nov 24, 2019
Power Train
STARTED GETTING A "SHIFT TO PARK" MESSAGE WHEN TRYING TO SHUT OFF THE VEHICLE, EVEN TOUGH THE GEAR SHIFTER SHOWED BEING IN PARK. WHEN THIS OCCURRED, THE MOTOR WOULD TURN OFF, BUT THE ELECTRONICS IN THE CAR WOULD REMAIN ON. KEEP IN MIND THAT THIS VEHICLE USES A SMART KEY WITH PUSH BUTTON IGNITION AND DOOR LOCKS. IF THE BATTERY G…
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STARTED GETTING A "SHIFT TO PARK" MESSAGE WHEN TRYING TO SHUT OFF THE VEHICLE, EVEN TOUGH THE GEAR SHIFTER SHOWED BEING IN PARK. WHEN THIS OCCURRED, THE MOTOR WOULD TURN OFF, BUT THE ELECTRONICS IN THE CAR WOULD REMAIN ON. KEEP IN MIND THAT THIS VEHICLE USES A SMART KEY WITH PUSH BUTTON IGNITION AND DOOR LOCKS. IF THE BATTERY GOES DEAD, YOU HAVE TO BREAK INTO THE VEHICLE. A QUICK GOOGLE SEARCH SHOWED THIS TO BE A COMMON PROBLEM IN THE TRAVERSE. THE SHOP FOREMAN AT THE LOCAL DEALERSHIP CONFIRMED THIS TO BE A COMMON ISSUE. THE GEAR SHIFTER (ALSO ELECTRIC) HAD FAILED AND HAD TO BE REPLACED BY CHEVROLET.
NHTSA ODI #11282088
7,800 miles · Nov 22, 2019
Electrical SystemEngine
ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A…
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ON OCTOBER 1, 2018 I PURCHASED A NEW TRAVERSE FROM KELLEY CHEVROLET OF FORT WAYNE INDIANA. MY QUESTION IS CAN THE AUTO STOP ON MY NEW 2018 CHEVROLET TRAVERSE BE DISABLED. I JUST HAD A CLOSE CALL INVOLVING THE AUTO STOP. I WAS IN BRANSON MO ON VACATION AND THIS PLACE IS BUILT ON HILLS AND MORE HILLS. I HAD COME TO A STOP ON A HILLSIDE AND THE CAR WENT TO AUTO STOP. WHEN I LIFTED MY FOOT ON THE BRAKE SO AUTO STOP WOULD NOT BE ENGAGED THE ENGINE STOPPED. I HAD NO BRAKES OR STEERING OF THE VEHICLE AND IT STARTED ROLLING BACKWARD ' THANK GOODNESS THERE WERE NO CARS BEHIND ME. THE VEHICLE WAS ROLLING TOWARD A VERY STEEP HILL ON THE SIDE OF THE ROAD AND WITH NO BRAKES I COULD NOT STOP. INSTEAD I PULLED HARD ON THE STEERING WHEEL AND GOT IT CROSSWISE STOPPED IN THE MIDDLE OF THE ROAD. IT TOOK ME SEVERAL TIMES BEFORE I COULD GET THE ENGINE STARTED. AUTO STOP IS A PAIN IN THE BUTT AND THIS SCARED THE DICKENS OUT OF ME. CAN IT BE REPROGRAMMED TO NOT WORK?
NHTSA ODI #11281801
250 miles · Nov 16, 2019
Electronic Stability Control (esc)SuspensionVisibility/wiper
MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRON…
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MANY ISSUES FROM THE DAY THAT I BOUGHT THE VEHICLE. 1) NOTICED FRONT WINDSHIELD AND OR DRIVER SIDE WINDOW HAVING LOTS OF AIR NOISE COMING IN AND WIND CAN BE HEARD AS IM DRIVING. 2) THE AUTO START DOES NOT FUNCTION CORRECTLY WHEN GOING TURNS OFF AND ABOUT TO DRIVE OFF IT TUMBLES/SHAKES. 3) HEARING A NOISE ON THE DRIVER SIDE FRONT PART OF THE VEHICLE THAT CAN BE HEARD ON THE INSIDE AS IM DRIVING. SORT OF A KNOCKING RATTLING SOUND.
NHTSA ODI #11280491
44,600 miles · Nov 15, 2019
Seat Belts
ATTEMPTED TO PUT SEAT BELT ON. WON'T LATCH THEREFORE DOESN'T STAY ON. CAR WAS STATIONARY AT TIME FIRST ATTEMPTED TO USE THE SEAT BELT, WAS IN MOTION WHEN MADE SEVERAL OTHER ATTEMPTS. INTERIOR LOCKING MECHANISM MUST BE BROKEN/DEFECTIVE.
NHTSA ODI #11280297
32,000 miles · Nov 4, 2019
Unknown Or Other
MY 2018 CHEVY TRAVERSE HAVE AN ISSUE GOING IN PARK EVERY TIME I PUT IT IN PARK THE DASH INDICATES SHIFT TO PARK AND I CAN'T TURN THE VEHICLE IGNITION OFF I CONTACT THE DEALER AND THEY SAID THERE IS AN ISSUE WITH THE SHIFTER THAT THEY'LL REPLACE IT THIS PROBLEM IS REALLY ANNOYING AND I HAVE TO SIT THERE AND PLAY WITH THE SHIFTER …
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MY 2018 CHEVY TRAVERSE HAVE AN ISSUE GOING IN PARK EVERY TIME I PUT IT IN PARK THE DASH INDICATES SHIFT TO PARK AND I CAN'T TURN THE VEHICLE IGNITION OFF I CONTACT THE DEALER AND THEY SAID THERE IS AN ISSUE WITH THE SHIFTER THAT THEY'LL REPLACE IT THIS PROBLEM IS REALLY ANNOYING AND I HAVE TO SIT THERE AND PLAY WITH THE SHIFTER UNTIL IT GOES OFF. THIS IS A KNOW ISSUE AND A RECALL NEEDS TO BE DONE.
NHTSA ODI #11278058
5,000 miles · Oct 29, 2019
Unknown Or Other
AFTER 3 MONTHS OF HAVING MY NEW VEHICLE, MY AC WOULD BLOW HOT AIR. I CONTACTED THE DEALER BROUGHT IT IN AND WAS TOLD THERE WAS NOTHING WRONG WITH THE AC. WAITED ABOUT ANOTHER MONTH AND IT STILL WAS BLOWING HOT AIR. I BROUGHT IT TO A DIFFERENT DEALER AND WAS TOLD ABOUT ISSUES WITH THE AC AND SURE ENOUGH IT HAD TO BE REPAIRED.
NHTSA ODI #11276889
1,000 miles · Oct 29, 2019
Unknown Or Other
RECEIVED MY VEHICLE DROVE IT TO A PARKING LOT. WHEN I CAME OUT TO START IT, IT WOULD NOT START. CALLED DEALERSHIP AND HAD TO GET IT TOWED TO THE DEALERSHIP, DUE TO KEY FOB'S NOT WORKING PROPERLY WITH VEHICLE. THE KEY FOBS WERE BEING REPROGRAMMED WITH THE VEHICLE, WE WAITED 3 HOURS TO FIND THEY COULD NOT BE REPROGRAMMED AND HA…
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RECEIVED MY VEHICLE DROVE IT TO A PARKING LOT. WHEN I CAME OUT TO START IT, IT WOULD NOT START. CALLED DEALERSHIP AND HAD TO GET IT TOWED TO THE DEALERSHIP, DUE TO KEY FOB'S NOT WORKING PROPERLY WITH VEHICLE. THE KEY FOBS WERE BEING REPROGRAMMED WITH THE VEHICLE, WE WAITED 3 HOURS TO FIND THEY COULD NOT BE REPROGRAMMED AND HAD TO ORDER NEW ONES. WE WERE SENT HOME WITH A LOANER AND WAITED ANOTHER WEEK TO RECEIVE OUR VEHICLE. SOMETIMES WHEN IN VEHICLE IT WILL BEEP FOR NO REASON LIKE IT DOES WHEN THE DOORS CLOSE AND KEYS ARE LEFT IN IT.
NHTSA ODI #11276886
24,450 miles · Oct 29, 2019
Electrical SystemEngineService BrakesCrash
VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AF…
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VEHICLE WAS STOPPED ON A STEEP CITY STREET BEHIND ANOTHER VEHICLE TURNING LEFT. VEHICLE WENT TO MOVE FORWARD AND TURN LEFT AND IT SHUT OFF AND ROLLED BACKWARDS DOWN THE STEEP HILL. WHEEL COULD NOT BE TURNED, BRAKES COULD NOT BE PRESSED, WHEN GAS WAS PRESSED IT DID NOT GO FORWARD, IT ROLLED BACKWARDS IT WAS LIKE IT SHUT OFF AFTER BEING IN AUTO STOP MODE. PARKING BRAKE ASSIST CAME ON AUTOMATICALLY AND VEHICLE ROLLED INTO A CEMENT POLE. VEHICLE WAS ABLE TO BE RESTARTED. PARKING BRAKE WOULD NOT RELEASE. HAD TO SHUT OFF VEHICLE, RESTART AND TRIED TO RELEASE PARKING BRAKE 5 MORE TIMES BEFORE IT RELEASED. THIS VEHICLE OFTEN ROLLS BACKWARDS AFTER BEING IN AUTO STOP MODE AND THE GAS NEEDS TO BE PUSHED HARD IN ORDER FOR IT TO GO FORWARD. THIS VEHICLE FEELS LIKE IT SLOWS DOWN WHEN PRESSING THE GAS AT TIMES AND YOU NEED TO PUSH THE GAS PEDAL HARDER. THE BRAKES SQUEAK OFTEN WHEN WET AND COLD AND SOMETIMES WHEN STARTING THE VEHICLE THE BRAKE WILL NOT ALLOW YOU TO PUSH IT DOWN, YOU HAVE TO PUSH IT SEVERAL TIMES, LET UP AND PUSH IT AGAIN BEFORE THE VEHICLE WILL START.
NHTSA ODI #11276883
Official recalls
2Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Oct 29, 2020
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Consequence & remedy
Consequence: Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
Remedy: GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗