2018 Chevrolet Traverse

2018 Chevy Traverse with 39,145 miles. When placed in Drive, shifter did not connect and car would not move forward, instead went backwards. Also, when placed in Reverse, the opposite happened and car would not move in reverse, but went forward. Repeatedly get message stating SHIFT TO PARK when shifter is in PARK. Per GM, no recall. Issues have not been detrimental at this point, but definitely has to potential to be detrimental and a safety matter. Vehicle scheduled to go into Chevy dealership for assessment and repair, but told will have to pay $95 just to look at it and will not be covered by warranty. Upon research, MANY complaints noted with same issue. Despite being told that my vehicle has no recall, x2 service bulletins noted by NHTSA: bulletin #19-NA-206 September 2019 and 18-NA-297 December, 2018.

On June 29, 2021 Unable to turn off vehicle/engine. Started approximately 1 week before on 2 occasions where I finally was able to shut off vehicle. I called dealership/service to get an appointment, but had to go in immediately because it would no longer turn off. Repair was not covered under warranty which was only 4 months past the 3 year warranty and mileage was only 27,637. It cost me just under $450 to repair this. Service advisor at Classic Chevy in Grapevine, TX commented that they had been seeing this problem which they diagnosed as INTERNAL SHIFTER FAULT. (A C/S SHIFT TO PARK MESSAGE COMES ON CLUSTER is noted on the repair invoice.) This was unnerving at the very least, and safety risk. Is this problem under any recall or potential recall?

The contact owns a 2018 Chevrolet Traverse. The contact stated while driving 2 mph and making a turn, the vehicle suddenly lost power and stalled. The contact stated that the vehicle then restarted on its own with the check engine warning light illuminated. The vehicle was taken to the dealer who determined that no issues were found however, the computer system was reset. The contact stated the failure reoccurred while making a left turn at a stoplight. The vehicle was taken back to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The failure mileage was 21,685. Consumer stated vehicle has been in the shop for 6 months and still in the shop.

After it rains water leaks from the headliner between the rear view mirror and headliner control panel (lighting, sunroof, collision controls etc..) It is available for inspection, the introduction of water in this area could affect the components in this area, camera, air bags, collision alert. Have not taken into a dealer to evaluate or inspected.

When I put the vehicle in park I get a message that says (SHIFT TO PARK) even though the vehicle is in park. Then when I try to turn my vehicle off I can't. It takes several times messing with the gear shift to finally get it not to say (SHIFT TO PARK) then I can finally turn my vehicle off. I've contacted the dealership and they say they know of this issue, but there is no recall. I feel like this is a problem that needs to be addressed and GM needs to correct immediately.

WHEN SHIFTING INTO PARK AND ATTEMPTING TO TURN OFF THE CAR, 80% OF THE TIME THE VEHICLE WOULD NOT REGISTER THAT THE CAR WAS IN PARK AND ALLOW THE VEHICLE TO TURN OFF. IT WOULD ALARM & CHARM WITH A MESSAGE TO "SHIFT TO PARK". THIS IS A KNOWN MANUFACTURING ISSUES WITH THE CHEVROLET TRAVERSE, GMC ACADIAS, AND POSSIBLY OTHER MODELS OF CHEVY/GMC. THIS IS A MAJOR SAFETY CONCERN AS THERE IS NO WAY TO KNOW IF THE VEHICLE IS TRULY IN PARK AND CAN LEAVE YOU IN SCARY SITUATIONS WHEN YOU CANNOT TURN OFF THE CAR. WE HAVE ALSO BEEN STRANDED WITH A DEAD BATTERY BECAUSE THE "SHIFT TO PARK" CHIME AND MESSAGE DRAINED THE BATTERY. CHEVROLET HAS PROVIDED THEIR DEALERSHIPS WITH BULLETINS IN HOW TO ADD A JUMPER HARNESS AND ADD/REPLACE A SWITCH IN THE GEAR SHIFT ASSEMBLY TO CORRECT THE ISSUE, BUT REFUSE TO TAKE ACCOUNTABILITY. I HAVE HAD MULTIPLE SERVICE ADVISORS ADMIT THEY HAVE HAD TO FIX NUMEROUS GEAR SHIFTERS AND THAT THIS IS A KNOWN ISSUE. A RECALL NEEDS TO BE ISSUED ON THIS PROBLEM AS IT IS A SAFETY CONCERN FOR ANYONE AFFECTED. PLEASE ADDRESS! I AM INCLUDING MY RECEIPT ON THE SERVICE I HAD TO PAY FOR TO FIX THIS PROBLEM. ALSO AN EXAMPLE OF ONE OF THE TECHNICAL BULLETINS CHEVROLET HAS SENT THEIR SERVICE DEPARTMENT.