2018 Chevrolet Traverse

Catalytic converter failed, 3rd time in 2 years. Vehicle began losing power while on interstate. Issue has been confirmed by dealership inspection. Issue has been claimed by many other owners of this make and model but no recalls issued or warranty coverage for known issue. Check engine light came on just as issue began while driving with my family.

I had just got gas and the vehicle took longer than usual to start/turn over. I was leaving the store and sitting at the stop sign that is on a small incline. When I proceeded to go, my truck shook a few times, cut off, and I had no control of the vehicle. The brake pedal would not push down and my vehicle began rolling backwards. There was a car behind me that started honking his horn because I was going to run into him. I pushed the start/turn off ignition button and tried the brakes again and it worked. I had to sit there for about 5 minutes to get myself together because I was terrified to take off again. About a week later I was pulling out from my subdivision and the truck started alarming to service the StabiliTrak as I was pulling out. At the moment, the steering wheel became almost impossible to turn and the car didn't want to go! I had several cars coming my way and my vehicle was in the middle of the road. Thank goodness the cars slowed down and my vehicle decided to start working. About a month later it started sounding like a go-kart. I had the vehicle checked out by a mechanic and I was told I needed a new battery and my exhaust pipe had a hole. I bought the battery and the $1200 pipe and had it installed. Now a different exhaust pipe has a hole and the part is on back order because apparently this is a frequent reccuring issue but no recall. I never feel safe driving my truck and it is a 2018 and not yet at 100,000 miles, That is pretty sad! The vehicle is available for inspection.

On Saturday December 16, 2023, I drove to Best Buy in Beaumont, Texas to pick up my son’s Christmas gift. I am inside for about 30 or so shopping around. When I get back to my car I notice my back moon roof was completely shattered. Only tiny particles of glass fell in my vehicle but I notice the middle of the glass was pushed up a little higher like something happened to it from the inside.

I was driving on the highway and without any warning, the acceleration did not work in my car. I coasted to the side of the highway and waited for over an hour for a tow truck to arrive. Chevrolet replaced the transmission. I was told Chevrolet would consider rebates if I go through a Chevrolet dealership to fix it. They charged $2,000 over other shops, but only offered $200 off. They also took over a month to repair my vehicle. I wish I did not use them for repairs. Also, during heavy rains, the car leaked water through the electrical components in the roof. We intervened several times, but water persistently came through. Finally, we purchased the car at under 30,000 miles and immediately needed to replace the exhaust and shift to park feature. The car would not recognize when I was in park and could not turn off.

The contact owns a 2018 Chevrolet Traverse. The contact stated that the vehicle was shaking abnormally at start-up and while idling. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the purge valve was defective. The contact spoke with a dealer and the dealer confirmed that there were no recalls on the VIN. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 93,000.

“When the vehicle is in park and you try to turn it off with the start/stop button an on dash error code of ‘Shift to Park’ appears even though the vehicle is clearly in park. You are not able to turn the vehicle off. I took the vehicle in for service and was told that GM is aware of the issue, however, their engineers have not found a solution. This currently is forcing me to restart the engine, put my car in reverse, shift back in drive, try re-parking and turning it off again, repeating the process until it eventually turns off. I do not know if my car is truly in gear or not. I’m afraid that it might cause a dangerous situation.” not sure but I think the doors stay locked and I would not be able to exit in an emergency. The dealer wants to charge diagnosis and hundreds for repairs with the same faulty parts . I have 42000 mi and out of warranty I see this is a widespread problem and GM is not addressing what is a serious dangerous problem please help I have been living with this problem for the past 2 years it is getting worse I was hoping it would be recalled with a new part no for permanent fix. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)