2018 Chevrolet Traverse

when driving my vehicle with the air condition on after about 25 minutes, the audio system completely goes out. no sound from the stereo, the backup camera alert, the blind spot alert, the "clicking" sound from the blinkers, all chimes, everything. The mechanic looked at the car and stated that this is a result of the condensation from the HVAC system entering the Active Noise Cancellation (ANC) module through the module vents. He stated this should have been a recall as it is an extreme safety hazard as it prevents any audio alerts of the blind spot or backup camera warning systems. He states the ANC module should be replaced and a secondary shield should be installed to prevent this in the future. The sound eventually comes back once the condensation dries up but once the Air condition comes back on again shortly all the sounds go out again.

The shift lever is not sensing that the vehicle is in park. This is the second time this has happened. I have to click the shift lever button rapidly to get it to sense that it is in park. The problem was confirmed in 2019 by a dealer and the whole housing was replaced. It is ultimately failing again. GM needs to be held liable for this fix.

The contact owns a 2018 Chevrolet Traverse. The contact stated that while at a complete stop and attempting to come out of auto stop, the vehicle would not automatically restart. The contact stated that once the vehicle restarted the vehicle hesitated. The contact stated while the vehicle was stopped at a stop light the vehicle drifted backwards and stalled. The contact also stated while attempting to start the vehicle, the vehicle failed start. The contact stated that the vehicle made an abnormal sound as if the engine was about to stall. The contact was able to restart the vehicle after several attempts and had the vehicle jumpstarted. The contact then continued to drive, and once stopped again at a stop light the vehicle stalled and would not restart. The contact had the vehicle towed to a dealer who diagnosed and replaced the alternator. The contact stated following the alternator repair, the "Battery Charging System Service" message was displayed. The contact stated after clearing the message the "Battery Saver Mode" alert was displayed. The contact took the vehicle to the dealer and diagnosed it with a battery and an unknown sensor failure. The battery and the sensors were replaced; however, the failure persisted. The manufacturer was made aware of the failure and advised the contact to reach out to the States Attorney General and contact the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 149,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that upon starting the vehicle, there was an abnormal sound coming from the exhaust and smelled a gasoline odor. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 50,000.

The emergency park brake engaged automatically, and the battery had to be disconnect to reset it. When the vehicle is shifted to park, the dash display says shift to park even though the vehicle has been shifted to park. Have to start and turn off engine, the shift lever back and forth for vehicle display message has been cleared. This has happened more than once

The shifter or gear selector does not sense when it is in park. So it will not fully let the vehicle power down. Example.... if I park, place the vehicle in position Park, the "P" on the dash is illuminated, the "P" on the center console is illuminated, the doors unlock, but system information screen will continue to alert, ringing, with an alert to place vehicle in Park. This is happening now everyday, sometimes take 10 plus minutes before the car senses it is actually in park.

The contact owns a 2018 Chevrolet Traverse. The contact stated that while parking the vehicle, the gear shifter was shifted into park(P); however, the “Shift to Park” message was displayed. The contact shifted the gear shifter back and forth and then firmly shifted into park(P) before the proper gear was recognized. The vehicle was taken to an independent mechanic, who advised the contact to take the vehicle to the dealer. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 84,000.