2018 Chevrolet Traverse

The contact owns a 2018 Chevrolet Traverse. The contact stated that upon parking the vehicle, the message Shift to Park was displayed and the instrument cluster displayed that the transmission was in neutral(N). The contact was unable to turn off the vehicle. The contact was unable to park the vehicle successfully after several attempts. The contact drove back to his residence where he attempted to park the vehicle again. The vehicle registered that the gear shifter was in park(P) after several attempts. The vehicle was taken to the dealer where the shifter assembly was replaced under GMC Technical Service Bulletin Number: 19-NA-206. Additionally, the contact stated that the failure occurred a second time. The contact was unable to turn off vehicle. The vehicle remained on until the battery was drained. The vehicle was then towed to the dealer where an unknown repair was completed; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the gear shifter assembly needed to be replaced. The vehicle was not repaired. The contact stated that he was concerned for his family’s safety as the repairs failed to fix the vehicle. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 13,000.

When I shift into park, the car does not recognize that the car is in park and the car will not turn off. I had this issue after only about 2 years of owning the brand new vehicle. I contacted General Motors, and since my mileage was out of warranty limits they would not fix it. I took it to a dealer and had to fix it. Now about two years later I’m having the same issue. The car doesn’t recognize that it is in shift and will not turn off fully. It is dangerous because the car won’t fully shut off. And since it is an electronic issue there’s nothing the driver can do to change it. Clearly it is faulty and something like this shouldn’t have to be replaced twice in 4 years. The only people who have inspected it are the mechanics at the Chevrolet dealership.

Attempted to park vehicle in level parking lot. Vehicle appeared to go into Park. Driver Information Center indicated that vehicle was not in Park and provided warning bells. When exiting the vehicle was providing warning more warning sounds and would not stop. Vehicle was in Park, but would have run warnings until battery discharge. Tried cycling vehicle, contacted On-Star and began troubleshooting with them. I was unable to resolve with them and GM support. Took to dealership and after troubleshooting was resolved by following steps in TSB 19-NA-206 which was performed outside of any warranty coverage.

Transmission seems to be slipping causing the vehicle to jerk or stutter while accelerating. When accelerating the vehicle will stutter while trying to shift causing temporary loss of propulsion. While reversing and shifting into drive the vehicle may continue in reverse momentarily until the drive gear kicks in. The vehicle is going in for service next week. No lights, warnings or messages are on. There are tons of other complaints online about the same issue involving many different vehicles. The only real safety risk is when trying to merge onto a highway and temporarily losing acceleration.

The contact owns a 2018 Chevrolet Traverse. The contact stated that while attempting to turn the vehicle off while parked, the vehicle failed to turn off. The contact stated that a message was displayed on the instrument panel to shift into park(P). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.

Shifter doesn't recognize its in park once car is in park and turned off (some cars cannot turn off ) cars cannot be locked. The car continues to ding. The shift assembly has to be replaced. Looking at the internet this has been going on for years. My vehicle is a 2018 redline traverse with 11,000 miles. I had to layover $400 and I purchased an extended warranty!