2018 Chevrolet Traverse

The contact owns a 2018 Chevrolet Traverse. The contact stated that upon the start of the vehicle, an abnormal rattling sound was coming from the vehicle without warning. The contact stated that once the engine had warmed up, the rattling sound turned into a chugging sound. The vehicle was taken to an independent mechanic where it was discovered that the bracket used to hold the exhaust pipes together had rubbed against one of the pipes and formed a hole. The mechanic then explained that if not repaired, the catalytic converter would become damaged. The dealer was notified of the failure and an appointment was made to have a diagnostic test performed. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 117,600.

The contact owns a 2018 Chevrolet Traverse. The contact stated that while driving at an undisclosed speed, the exhaust system failed. The contact stated that the exhaust system was extremely loud. The vehicle was taken to an independent mechanic where it was diagnosed with a failed exhaust system and the exhaust system needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.

The contact owns a 2018 Chevrolet Traverse. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the welt was defective, and that there was a hole in the exhaust pipe. The dealer offered to assist with the repair. The vehicle was not repaired. The contact stated that the failure was related to Special Coverage Adjustment N212356540 Front Exhaust Pipe. The manufacturer was contacted and opened a case. The failure mileage was approximately 72,741.

The contact owns a 2018 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the vehicle made an abnormally loud sound with the check engine warning light illuminated. Additionally, there was an exhaust odor inside the cabin of the vehicle. The vehicle was taking to the dealer, where it was diagnosed that the catalytic converter was cracked and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the dealer, where the catalytic converter was replaced; however, the failure persisted. The contact stated that he had headaches due to the exhaust odor entering the cabin of the vehicle. The vehicle was taken to the dealer but was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was out of warranty. The failure mileage was approximately 76,600.

The contact owns a 2018 Chevrolet Traverse. The contact stated while parked in the driveway, there was an abnormally loud sound coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed that the exhaust pipe was fractured and needed to be replaced. The vehicle was not repaired. The contact related the failure TSB Number: PIP5681. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered. The failure mileage was approximately 42,000.