2017 Chevrolet Traverse

I received a recall notice #N232404980 in June 2023 and after months of hearing from no one, I reached out to my dealership who said they had no parts to replace/repair this recall. After checking with GM today 1/17/24 they still do not have pats to repair this. This is 8 months since this recall was announced and I would think that is sufficient time to get parts to fix this. When you send someone a notice to tell them their car has a defect which has the potential to "result in injury or death to vehicle occupants" I should think they would beworking a little faster to get these parts. I am extremely unhappy with the way GM has handled this and feel like someone needs to get involved to get this resolved.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags). The contact stated while driving approximately 40 MPH, the air bag warning light illuminated. The vehicle was taken to a dealer, where it was diagnosed that the open recall associated with the VIN needed to be performed. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

We have a 2017 Chevy Traverse that is included in the airbag recall that as of 1/4/24 does not have a remedy. We have children and if you look at the safety risk associated with this it is serious injury or death. We would like to trade our vehicle in for a safer car but the value is greatly depreciated because of this safety recall with no remedy.

The contact owns as 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2017 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the "Service Air Bag" message was displayed. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 55,000. VIN tool confirms parts not available.