The contact owns a 2015 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the co…
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The contact owns a 2015 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clockspring. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V334000 (Air Bags). The VIN was included, but the contact was informed that parts were on back order. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 110,000.
NHTSA ODI #11579322
Mileage unknown · Mar 14, 2024
Air Bags
See attached document for complaint
NHTSA ODI #11577266
Mileage unknown · Mar 8, 2024
Air Bags
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the is…
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The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11576271
Mileage unknown · Mar 6, 2024
Air Bags
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the is…
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The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11575813
Mileage unknown · Mar 5, 2024
Air Bags
The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had excee…
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The contact owns a 2015 Chevrolet Traverse. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA ODI #11575592
Mileage unknown · Feb 27, 2024
Air Bags
The recall happened in May 2023 and there is no remedy at this moment, February 2024. Have called dealership and have not been offered a solution. I feel unsafe driving my vehicle with my family. We are at risk. I called the auto manufacture today, 2/27/2024 and they do not have such date on a remedy.
NHTSA ODI #11574356
Mileage unknown · Feb 22, 2024
Air Bags
See attached document for complaint
NHTSA ODI #11573398
Mileage unknown · Feb 21, 2024
Air Bags
The contact owns a 2015 Chevrolet Traverse. The contact received notification NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The local dealer was made aware of th…
Read full complaint
The contact owns a 2015 Chevrolet Traverse. The contact received notification NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The local dealer was made aware of the issue and confirmed that the parts were not yet available. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms part not available.
NHTSA ODI #11573150
Mileage unknown · Feb 19, 2024
Air Bags
problem has not been remedied in a timely manner
NHTSA ODI #11572676
Mileage unknown · Feb 18, 2024
Air Bags
The safety recall for the air bags have not been repaired yet. Last time I called the dealership they had no clue when the repair parts would be available. I was notified back in 2022 about this issue with no communication from Chevy.
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
General Motors, LLC (GM) is recalling certain 2015 Buick Enclave, Chevrolet Traverse and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the drivers air bag module, free of charge. Owner notification letters were mailed February 23, 2023. Owners may contact Buick customer service at 1-800-521-7300; Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222366190.
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
General Motors LLC (GM) is recalling certain model year 2015 Buick Enclave vehicles manufactured December 9, 2014, to January 14, 2015, 2015 Chevrolet Traverse vehicles manufactured December 9, 2014, to January 20, 2015, and 2015 GMC Acadia vehicles manufactured December 9, 2014, to January 16, 2015, and all equipped with Goodyear P255/65R18 Fortera HL tires. These vehicles are equipped with tires that may experience tread cracking. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or Less."
Consequence & remedy
Consequence: If the tire treads crack, a loss of tire pressure and possible tire failure may result, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the tires that were manufactured within a specific date range, free of charge. The rec all began on March 9, 2015. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 15025/15067. Note: This recall is for Goodyear P255/65R18 Fortera HL tires installed as original equipment. For tires that were purchased as replacement equipment, see recall 15T-002.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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