NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
669 reports115,000 miles · Mar 23, 2015
Engine
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE VIBRATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF …
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE VIBRATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
NHTSA ODI #10701212
52,000 miles · Mar 14, 2015
EnginePower Train
WHILE DRIVING AROUND 40 MPH SEVERAL DTC CODES APPEARED ON THE DIC INCLUDING STABILITY SERVICE AND ENGINE POWER REDUCED. VEHICLE SPEED REDUCED SIGNIFICANTLY (20-30MPH) WHILE IN MOVING TRAFFIC AND EXTREMELY BAD WEATHER CONDITIONS. TOOK VEHICLE TO THE DEALER WHO REPORTED CODES OF P0008 (TIMING CHAIN STRETCHED), P2610 (ECM FAULTS)…
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WHILE DRIVING AROUND 40 MPH SEVERAL DTC CODES APPEARED ON THE DIC INCLUDING STABILITY SERVICE AND ENGINE POWER REDUCED. VEHICLE SPEED REDUCED SIGNIFICANTLY (20-30MPH) WHILE IN MOVING TRAFFIC AND EXTREMELY BAD WEATHER CONDITIONS. TOOK VEHICLE TO THE DEALER WHO REPORTED CODES OF P0008 (TIMING CHAIN STRETCHED), P2610 (ECM FAULTS) AND P2101 OR P1122 (NOT SURE BUT DEALER STATED THROTTLE BODY CONTROL ERROR). VEHICLE IS UNDER 5 YEARS OLD (PURCHASED IN AUG 2010) AND UNDER 100,000 MILES TO TIMING CHAIN AND ECM WERE COVERED IN FULL UNDER GM WARRANTY. THROTTLE BODY COVERAGE WAS REMOVED IN 2009 (PER WHAT I'VE READ ON THE INTERNET) AND WAS NOT COVERED. DEALER AGREED TO SPLIT COST (THEY COVERED LABOR, I PAID FOR PARTS AT DEALER COST). GOOD DEAL ON THE WARRANTY AND DEALERSHIP'S HONORABLE EFFORT TO FIX MY 2010 CHEVY TRAVERSE BUT THERE ARE MANY COMPLAINTS ABOUT THE TIMING CHAIN AND THROTTLE BODY AND LOST POWER WHILE DRIVING IN TRAFFIC. THIS IS A SERIOUS SAFETY ISSUE AND GM SHOULD RECALL ALL VEHICLES INVOLVED AND NOT WAIT UNTIL THERE IS INJURY OR DEATH INVOLVED. *TR
NHTSA ODI #10694238
45,000 miles · Mar 12, 2015
Steering
DURING SLOW TURNS(E.G.) SLOW TURNS AND WHEN PARKING THE POWER STEERING TEMPORARILY QUITS MAKING IT ALMOST IMPOSSIBLE TO MAKE TURNS. *TR
NHTSA ODI #10693889
78,340 miles · Mar 6, 2015
EngineSeat BeltsSteering
ON THE DAY OF PURCHASING THE VEHICLE, ONLY SECONDS AFTER SIGNING THE CONTRACT, I WAS TOLD THE VEHICLE COULD NOT BE DRIVEN BECAUSE OF SAFETY RECALLS. HAD TO WAIT THREE WEEKS BEFORE GETTING THE VEHICLE I PURCHASED, VERY NERVOUS AFTER THAT SITUATION. THEN AFTER ONLY HAVING THE VEHICLE APPROXIMATELY 8 MONTHS THE POWER STEERING PU…
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ON THE DAY OF PURCHASING THE VEHICLE, ONLY SECONDS AFTER SIGNING THE CONTRACT, I WAS TOLD THE VEHICLE COULD NOT BE DRIVEN BECAUSE OF SAFETY RECALLS. HAD TO WAIT THREE WEEKS BEFORE GETTING THE VEHICLE I PURCHASED, VERY NERVOUS AFTER THAT SITUATION. THEN AFTER ONLY HAVING THE VEHICLE APPROXIMATELY 8 MONTHS THE POWER STEERING PUMP, WATER PUMP, AND LEAKING HOSES WENT OUT WITH OVER $1,500 IN REPAIRS. THREE DAYS AFTER THE SECOND INCIDENT THEY CALLED, AFTER I BROUGHT THE VEHICLE IN FOR MORE BUSINESS TO GET AN OIL CHANGE, TIRES ROTATED AND A SAFETY CHECK, AND THEY TOLD ME THE TIRES WERE UNSAFE AND THEY WOULD NOT ROTATE THE TIRES. THEY FURTHER STATED THAT THEY WOULD REPLACE THE TIRES FOR APPROXIMATELY $800. I AM NOW ON THE FIFTH (5TH) DAY WITHOUT THE FAMILY VEHICLE AND VERY STRESSED. A 20 YEAR VETERAN RETIRED FROM THE UNITED STATES MARINES IS ASKING FOR YOUR SUPPORT AND ASSISTANCE TO MAKE A BAD DEAL RIGHT. HERE IS MY STATEMENT ON THE LAST 9 MONTHS WITH DEALING WITH PRINCE CHEVROLET OF ALBANY, 2701 LEDO ROAD, ALBANY, GA 31707 AND MY BREAKING DOWN LEMON AND VEHICLE. I AM OUTRAGED THAT THIS IS THE TYPE OF CUSTOMER SERVICE I AM RECEIVING FROM CHEVY AND I WANT OUT OF THE CONTRACT. I NO LONGER WANT ANYTHING TO DO WITH CHEVY OR GMC. I HOPE TO HEAR BACK FROM SOMEONE OTHER THAN THE LOCAL PRINCE OF ALBANY STAFF, THEY ARE OBVIOUSLY GIVING ME THE RUN AROUND. THANK YOU PRINCE CHEVROLET FOR NOT SUPPORTING YOUR VETERANS AND CUSTOMERS OF GEORGIA WITH THE RIGHT SERVICE. A GREAT WAY TO SHOW THE EXAMPLE OF THE RICH STEALING FROM THE POOR. I AM NOT RICH ENOUGH OR POWERFUL ENOUGH TO HOLD PRINCE CHEVROLET OF ALBANY, 2701 LEDO ROAD, ALBANY, GA 31707 ACCOUNTABLE BUT ASK THAT SOMEONE ASSIST ME SO I CAN JUST GET BACK TO A NORMAL LIFE AND TRANSPORT MY FAMILY AROUND SAFELY. *TR
NHTSA ODI #10692519
58,000 miles · Feb 26, 2015
Power Train
POWER STEERING NEEDS TO BE REPLACED DUE TO A HIGH PITCHED NOISE AND STEERING FAILURE.
NHTSA ODI #10690942
86,000 miles · Feb 19, 2015
Electronic Stability Control (esc)
MY WIFE WAS RUNNING ERRANDS WITH 2010 TRAVERSE AND THE BELL STARTED CHIMING WHILE DRIVING DOWN THE ROAD. "SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND REDUCED ENGINE POWER" CAME UP ON DASH DISPLAY AND SHE HAD HARDLY ENOUGH POWER TO DRIVE AROUND TOWN. I ADVISED HER TO TURN IT OFF AND RESTART IT, IT WORKED FOR A FEW MILES BUT…
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MY WIFE WAS RUNNING ERRANDS WITH 2010 TRAVERSE AND THE BELL STARTED CHIMING WHILE DRIVING DOWN THE ROAD. "SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND REDUCED ENGINE POWER" CAME UP ON DASH DISPLAY AND SHE HAD HARDLY ENOUGH POWER TO DRIVE AROUND TOWN. I ADVISED HER TO TURN IT OFF AND RESTART IT, IT WORKED FOR A FEW MILES BUT IT HAPPENED AGAIN. I LOOKED UP SYMPTOMS ONLINE AND FOUND MANY REPORTS OF THIS PROBLEM WITH FEW RESOLUTIONS MADE BY GM DEALERS, EVEN AFTER REPLACING VERY EXPENSIVE PARTS AT OWNERS EXPENSE. *TR
NHTSA ODI #10689500
80,000 miles · Feb 18, 2015
Engine And Engine Cooling
APPROACHING A STOP LIGHT THE STABILITRACK LIGHT CAME ON THEN A MESSAGE REDUCED ENGINE POWER. THE ENGINE CUT ITSELF OFF. I HAD TO KEEP UNDER 15 MPH BUT EVER FEW MILES PULL OVER BECAUSE THE REDUCE ENGINE LIGHT COMES ON AND CUTS THE CAR OFF. VERY DANGEROUS. GM YOU NEED TO DO A RECALL AND FIX THIS! *TR
NHTSA ODI #10683975
85,380 miles · Feb 15, 2015
Electronic Stability Control (esc)Engine
WAS DRIVING MY CHEVY TRAVERSE AT AROUND 45MPH WHEN SUDDENLY RECEIVED VEHICLE NOTIFICATIONS STATING "SERVICE TRACTION CONTROL SERVICE STABILITRAC AND REDUCED ENGINE POWER." IMMEDIATELY I WAS AT A LOSS OF ENGINE POWER AND WAS SUDDENLY REDUCED TO 15MPH NEARLY BEING REAR-ENDED. I HAD TO VEAR OFF THE ROAD, SHUT THE VEHICLE DOWN, AND …
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WAS DRIVING MY CHEVY TRAVERSE AT AROUND 45MPH WHEN SUDDENLY RECEIVED VEHICLE NOTIFICATIONS STATING "SERVICE TRACTION CONTROL SERVICE STABILITRAC AND REDUCED ENGINE POWER." IMMEDIATELY I WAS AT A LOSS OF ENGINE POWER AND WAS SUDDENLY REDUCED TO 15MPH NEARLY BEING REAR-ENDED. I HAD TO VEAR OFF THE ROAD, SHUT THE VEHICLE DOWN, AND THEN RESTART IT ONLY TO MAKE IT ANOTHER MILE UP THE ROAD BEFORE THE SYMPTOMS OCCURRED AGAIN. I WAS FORCED TO REPEAT THESE STEPS 5 MORE TIMES BEFORE MAKING IT TO MY DESTINATION. UPON INVESTIGATION OF THIS MECHANICAL ISSUE I'VE LEARNED OF HUNDREDS OF OTHER CONSUMERS EXPERIENCING THE SAME EXACT SYMPTOMS WITH NOT ONE PROVIDING A REPAIR SOLUTION. MANY HAVE PAID UPWARDS OF $500-$1000 IN REPAIR COSTS AND ARE STILL EXPERIENCING THE SAME PROBLEMS. I HAVE DRIVEN MY VEHICLE TWICE SINCE THE FIRST OCCURRENCE AND EACH TIME EXPERIENCE THE SAME SYMPTOMS. AM I TO PAY FOR DEALER REPAIR WHEN IT SEEMS THERE IS NO PROPER SOLUTION? I NOW HAVE A $20000 VEHICLE THAT I DON'T FEEL SAFE PUTTING MY FAMILY IN, WHICH IS IRONICALLY WHY I PURCHASED IT IN THE FIRST PLACE. I SUPPOSE I AM FORCED TO HAVE IT SERVICED AT MY LOCAL DEALER BUT AM CERTAINLY NOT OPTIMISTIC ABOUT THE RESULTS. THIS VEHICLE IS A DEATH TRAP! RECALL THIS VERY DANGEROUS PROBLEM BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. *TR
NHTSA ODI #10683554
47,521 miles · Feb 9, 2015
Power TrainSteering
PURCHASED CAR USED 47011, A LITTLE OVER 2 WKS "CHECK ENGINE"=FUEL PUMP CONTROL MODULE , NEXT WAS SEAT ASSEMBLY. & ALTERNATOR...WHINING. ENGINE NOISE REPORTED, NOTHING DONE...NO PROBLEMS DETECTED AT TIME DUE TO PROBLEM BEING "INTERMITTENT"! CONTACTED GM EXEC OFFICE REPORTED ISSUES, GOT FILE NUMBER--NO RESOLUTION! RECEIVED SPECI…
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PURCHASED CAR USED 47011, A LITTLE OVER 2 WKS "CHECK ENGINE"=FUEL PUMP CONTROL MODULE , NEXT WAS SEAT ASSEMBLY. & ALTERNATOR...WHINING. ENGINE NOISE REPORTED, NOTHING DONE...NO PROBLEMS DETECTED AT TIME DUE TO PROBLEM BEING "INTERMITTENT"! CONTACTED GM EXEC OFFICE REPORTED ISSUES, GOT FILE NUMBER--NO RESOLUTION! RECEIVED SPECIAL COVERAGE LETTER FROM CHEVROLET DATED SEPT 2014 'RE: #14329 @ POWER STEERING PUMP WITH EXTENSION OF WARRANTY COVERAGE. TOOK VEHICLE TO CHEV DEALERSHIP FOR TWO RECALLS (14030 & 14187) AND CHECK POWER STEERING...RECALLS HANDLED, POWER STEERING PUMP REPLACED AND INSTALLED NEW GEAR HOUSING KIT. ONE MONTH LATER TOOK BACK FOR STATE INSPECTION, FAILED BECAUSE NOW POWER STEERING RACK LEAKING ON BOTH SIDES!!?! AFTER READING SEVERAL OTHER SIMILAR ACCOUNTS, I AM CONVINCED THAT THE POWER STEERING PUMP AND RACK ISSUES ARE CONTINGENT ON THE OTHER...ALSO HEFTY AMOUNT FOR REPAIR $1500-1900; WHICH I AM ALSO VERY CONCERNED MAY JUST BE A TEMPORARY FIX!! WE DESPERATELY NEED HELP CORRECTING THIS INJUSTICE IN LIEU OF SAFETY CONCERNS AND BEING DUPED WHILE INVESTING IN AMERICAN-MADE PRODUCTS...PLEASE ADVISE, RESEARCH, AND HELP US!! FAMILIES AND LIVES DEPEND ON IT. *TR
NHTSA ODI #10682369
94,000 miles · Feb 5, 2015
Electrical System
2010 TRAVERSE. DISPLAYED SHOWED TRACTION CONTROL OFF, SERVICE STABILITRAC, ENGINE POWER REDUCED. THE CAR SUDDENLY DROPPED TO 10MPH. I SEE THESE PROBLEMS ALL OVER AND IT SEEMS AS IF MY VIN ISN'T COVERED. THIS COULD HAVE CAUSED SERIOUS HARM TO MY FAMILY AND OTHERS. COULD HAVE CAUSED A MAJOR ACCIDENT. *TR
NHTSA ODI #10681613
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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