NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
669 reports100,000 miles · May 13, 2015
Steering
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE MAKING LEFT OR RIGHT TURNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE A…
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. WHILE DRIVING APPROXIMATELY 15 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE MAKING LEFT OR RIGHT TURNS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10716290
68,500 miles · May 12, 2015
Engine
THE TIMING CHAINS OF THE ENGINE STRETCHED PREMATURELY CAUSE ENGINE SERVICE CHECK LIGHT TO ACTIVATE. CHAINS NEEDED TO BE REPLACED TO ENSURE PROPER FUNCTIONING AND PREVENT ENGINE FAILURE.
NHTSA ODI #10716097
92,504 miles · May 4, 2015
Power Train
CHECK-ENGINE MALFUNCTION INDICATOR LIGHT CAME ON; VEHICLE RIDES ROUGH AND STALLS OCCASIONALLY; POOR ENGINE PERFORMANCE. TOOK VEHICLE TO STS TIRE & AUTO BORDENTOWN NJ. TWO CODES WERE NOTED: P0011 AND P0024 - CAMSHAFT POSITION (TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE ISSUE). SHOULD BE COVERED UNDER POWERTRAIN WARRANTY. *TR
NHTSA ODI #10714540
136,870 miles · May 3, 2015
Power Train
FOR A COUPLE OF MONTHS MY CAR WAS OVERHEATING. I CHECKED THE COOLANT LEVELS AND SAW THEY WERE LOW, TOPPED THEM OFF AND PAID IT NO MIND. THE ENGINE LIGHT CAME ON AND THEN THE CAR STARTED REDUCING POWER WHILE I WAS DRIVING ON THE EXPRESS WAY WITH NO WARNING OR INDICATOR LIGHTS. TO REMEDY THIS I WOULD HAVE TO PULL OVER AND RESTART …
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FOR A COUPLE OF MONTHS MY CAR WAS OVERHEATING. I CHECKED THE COOLANT LEVELS AND SAW THEY WERE LOW, TOPPED THEM OFF AND PAID IT NO MIND. THE ENGINE LIGHT CAME ON AND THEN THE CAR STARTED REDUCING POWER WHILE I WAS DRIVING ON THE EXPRESS WAY WITH NO WARNING OR INDICATOR LIGHTS. TO REMEDY THIS I WOULD HAVE TO PULL OVER AND RESTART THE CAR AND FOR A DAY OR TWO IT WOULD BE FINE. STRANGELY THE ENGINE LIGHT WENT OFF AND I HAD NO PROBLEM FOR WEEKS. I WENT TO GET A OIL CHANGE AT A NON DEALERSHIP SHOP AND AFTER THE ENGINE LIGHT CAME ON. I WENT TO THE AUTO SUPPLY TO GET THE CODE READ AND WAS TOLD IT WAS THE CODE P0008, THE CLERK LOOKED IT UP TO FIND IT IS A COMMON TIMING CHAIN PROBLEM. HE TOLD ME IT WAS A SAVED CODE AND THAT THIS IS A REPEAT ISSUE. I HAD THE SAME PROBLEM OCCUR AND REPAIRED UNDER WARRANTY IN APRIL 2012. I TOOK THE CAR TO THE DEALERSHIP TO BE CHARGED $67 TO TELL ME THE DREADFUL NEWS AND BECAUSE I WAS OUT OF WARRANTY THE REPAIR WOULD BE OUT OF POCKET. LONGER STORY SHORT AS I WORKED FEVERISHLY WITH GM CUSTOMER ASSISTANCE TO GET COST ASSISTANCE THE PROBLEM BECAME WORSE. WHEN I FINALLY GET A 50/50 SPLIT THE CAR BEGAN OVER HEATING MORE QUICKLY TO THE POINT I COULD NOT DRIVE IT. WHEN I TOOK THE CARE TO BE REPAIRED COOLANT WAS LEAKING AND THE WATER PUMPED NEEDED TO BE REPLACED. IN MAY 2013 I HAD MY COOLANT TOPPED OFF FOR WHAT THE DEALERSHIP DOCUMENTED AS RECALL 13079 WATER PUMP SHAFTER SEAL LEAKS. I FOUND OUT THAT THE WATER PUMP LEAK CAN DAMAGE THE TIMING CHAIN. I THINK CHEVROLET AND GM SHOULD COVER THIS COST WHEN THEY KNEW THE WATER WOULD LEAK AND WOULD NEED REPLACING BUT NOT BEFORE IT CAUSED TIMING CHAIN RELATED DRIVING ISSUES. *TR
NHTSA ODI #10714217
113,600 miles · Apr 28, 2015
Seat Belts
TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER'S SIDE SEAT PRETENSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN …
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TL* THE CONTACT OWNS A 2010 CHEVROLET TRAVERSE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER'S SIDE SEAT PRETENSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBERS: 14V266000 (SEATS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,600.
NHTSA ODI #10713370
8,000 miles · Apr 26, 2015
Tires
MY DAUGHTER AND SON IN LAW HAD PURCHASED GOOD YEAR TIRES 8 MONTHS AGO AND HAVE LESS THAN 8,000 MILES ON THEM WHEN ONE TIRE SIDE WALL ON THE TIRE FAILED WHEN THEY TOOK IT TO THE DEALER THEY WERE TOLD THAT THE FAILURE WAS DUE TO A POT HOLE. THE FAILURE WAS THE SIDEWALL AND THEREFORE IN OUR MINDS THAT PARTICULAR TIRE SIDEWALL HAD…
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MY DAUGHTER AND SON IN LAW HAD PURCHASED GOOD YEAR TIRES 8 MONTHS AGO AND HAVE LESS THAN 8,000 MILES ON THEM WHEN ONE TIRE SIDE WALL ON THE TIRE FAILED WHEN THEY TOOK IT TO THE DEALER THEY WERE TOLD THAT THE FAILURE WAS DUE TO A POT HOLE. THE FAILURE WAS THE SIDEWALL AND THEREFORE IN OUR MINDS THAT PARTICULAR TIRE SIDEWALL HAD TO BE DEFECTIVE. THEY WERE TOLD THAT THEY HAD TO PAY FOR A NEW TIRE. THIS IS TOTALLY UNACCEPTABLE. GOODYEAR SHOULD RECOGNIZE THAT THE FAILURE COULD HAVE TAKEN PLACE ON THE HIGHWAY AT HIGH SPEEDS WHERE MY DAUGHTER, SON IN LAW AND GRAND CHILDREN COULD HAVE EASILY BEEN KILLED. THERE NEEDS TO BE SOME JUSTIFICATION TO THEM OTHER THAN SOME MECHANIC TELLING THEM IT WAS DUE TO A POT HOLE.. *TR
NHTSA ODI #10712989
73,000 miles · Apr 22, 2015
Visibility
AIR CONDITIONING/HEAT DOES NOT WORK PROPERLY. A/C WILL BLOW HOT AIR SOMETIMES AND SOMETIMES THE BLOWER WILL ONLY WORK ON FRONT VENTS. THE DEFROST WILL NOT BLOW AT THE TOP VENTS. NO MATTER WHAT SETTING YOU PUT IT ON IT ONLY BLOWS IN THE FRONT. TSB #PIE-0161 NHTSA #10038747. YET ANOTHER KNOWN PROBLEM THAT I CAN'T GET MY CHEVY…
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AIR CONDITIONING/HEAT DOES NOT WORK PROPERLY. A/C WILL BLOW HOT AIR SOMETIMES AND SOMETIMES THE BLOWER WILL ONLY WORK ON FRONT VENTS. THE DEFROST WILL NOT BLOW AT THE TOP VENTS. NO MATTER WHAT SETTING YOU PUT IT ON IT ONLY BLOWS IN THE FRONT. TSB #PIE-0161 NHTSA #10038747. YET ANOTHER KNOWN PROBLEM THAT I CAN'T GET MY CHEVY DEALER TO COVER. I HAD THE ACTUATOR REPLACED AND THAT HELPED WITH THE HAVING ALL THE VENTS WORK BUT THE A/C WILL RUN HOT SOMETIMES. IF I HAVE THE HEAT ON IN THE MORNING AND THEN TRY TO USE THE A/C LATER IN THE AFTERNOON THE A/C WILL RUN HOT. IF I START THE CAR WITH THE A/C ON IN THE BEGINNING OF THE DAY IT WILL STAY COLD. IT IS ONLY WHEN SWITCHING BETWEEN SETTINGS. *TR
NHTSA ODI #10712123
75,000 miles · Apr 22, 2015
Electronic Stability Control (esc)
ERROR MESSAGE SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK, ENGINE POWER REDUCED THEN VEHICLE DROPS SPEED TO UNDER 20MPH. I HAVE TO TRY AND SAFELY PULL OFF THE SIDE OF THE ROAD AND WAIT UNTIL I CAN TURN THE CAR BACK ON TO CONTINUE DRIVING. THIS CAN LAST AN HOUR OR MORE. DEALER SAYS THE THROTTLE BODY NEEDS REPLACED. TSB #PI…
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ERROR MESSAGE SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK, ENGINE POWER REDUCED THEN VEHICLE DROPS SPEED TO UNDER 20MPH. I HAVE TO TRY AND SAFELY PULL OFF THE SIDE OF THE ROAD AND WAIT UNTIL I CAN TURN THE CAR BACK ON TO CONTINUE DRIVING. THIS CAN LAST AN HOUR OR MORE. DEALER SAYS THE THROTTLE BODY NEEDS REPLACED. TSB #PI-0097A AND NHTSA #10036514 SHOWS A KNOWN ISSUE. DEALER SAYS NOT COVERED. DEALER SERVICED VEHICLE BY CLEANING THE THROTTLE BOTTLE AND PROBLEM STOPPED FOR ABOUT 2 WEEKS. SYMPTOMS HAPPEN AGAIN AND NOW ENGINE LIGHT STAYS ON ALL THE TIME. I AM VERY DISCOURAGED WITH THIS VEHICLE. WHY DOES CHEVY PUBLISH THESE TSB'S IF THE DEALERS WON'T COVER THEM? *TR
NHTSA ODI #10712120
77,000 miles · Apr 22, 2015
Steering
THE INITIAL PROBLEM STARTED IN DEC. 2014 WHILE TURNING AT LOW SPEEDS WHILE PARKING ESPECIALLY WHEN IT WAS VERY COLD OUT. THE POWER STEERING SEEMS TO GO OUT AND IT IS REALLY HARD TO TURN. THIS HAPPENED EVERY ONCE IN A WHILE. I TOOK IT TO A CHEVY DEALER BECAUSE I RECEIVED A TSB IN THE MAIL. THE CHEVY DEALER SAID THAT THE PROBL…
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THE INITIAL PROBLEM STARTED IN DEC. 2014 WHILE TURNING AT LOW SPEEDS WHILE PARKING ESPECIALLY WHEN IT WAS VERY COLD OUT. THE POWER STEERING SEEMS TO GO OUT AND IT IS REALLY HARD TO TURN. THIS HAPPENED EVERY ONCE IN A WHILE. I TOOK IT TO A CHEVY DEALER BECAUSE I RECEIVED A TSB IN THE MAIL. THE CHEVY DEALER SAID THAT THE PROBLEM WAS NOT COVERED UNDER THE BULLETIN BECAUSE MY STEERING GEAR IS LEAKING WHICH IS NOT PART OF THE TSB. MY POWER STEERING FLUID IS STILL FULL. COST TO REPAIR WOULD BE $1701.09. MY VEHICLE IS EXHIBITING THE SAME PROBLEMS AS TWO TSB BUT THE DEALER STILL SAYS IT IS NOT COVERED. NOW IN APRIL 2015 THE PROBLEM IS HAPPENING ALL THE TIME EVEN WHILE DRIVING AND TURNING AT NORMAL SPEEDS. THIS IS A HUGE SAFETY ISSUE AND SHOULD BE ADDRESSED BY CHEVY. I DON'T UNDERSTAND HOW A KNOWN SAFETY ISSUE IS NOT COVERED! *TR
NHTSA ODI #10712117
125,000 miles · Apr 20, 2015
EngineVehicle Speed Control
TRUCK WAS BEING DRIVEN ON THE FREEWAY, DRIVER ACCELERATED TO PASS ANOTHER VEHICLE AND IT ACTED AS THOUGH IT HAD RUN OUT OF GAS. IT WAS PUSHED TO THE GAS STATION AND FILLED UP WITH GAS, THEN IT WOULDN'T START AND EVENTUALLY THE BATTERY DIED. IT WAS JUMP STARTED AND DROVE A FEW MILES TO THE HOUSE WITH A KNOCKING SOUND. INDEPEND…
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TRUCK WAS BEING DRIVEN ON THE FREEWAY, DRIVER ACCELERATED TO PASS ANOTHER VEHICLE AND IT ACTED AS THOUGH IT HAD RUN OUT OF GAS. IT WAS PUSHED TO THE GAS STATION AND FILLED UP WITH GAS, THEN IT WOULDN'T START AND EVENTUALLY THE BATTERY DIED. IT WAS JUMP STARTED AND DROVE A FEW MILES TO THE HOUSE WITH A KNOCKING SOUND. INDEPENDENT MECHANIC EVALUATED IT AND SAID THE ENGINE IS BLOWN. IT HAD REGULAR MAINTENANCE, WITHOUT MISSING AN OIL CHANGE, ALL MAINTENANCE HAS ALWAYS BEEN DONE ON THIS VEHICLE SINCE IT WAS BOUGHT BRAND NEW IN JUNE OF 2010. THERE WERE THREE SAFETY RECALLS, ONE INCLUDING A GAS TANK ISSUE, AND ALTHOUGH SEVERAL MESSAGES WERE LEFT ON THE "RECALL HOTLINE", NO RETURN CALL WAS EVER RECEIVED. MECHANIC SAYS THERE IS METAL IN THE OIL BUT THE ENGINE OIL IS NOT LOW.THIS VEHICLE IS TOO NEW TO HAVE A BLOWN ENGINE. HELP! *TR
NHTSA ODI #10711803
Official recalls
5Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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