MY MOTHER AND I WAS DRIVING ON THE EXPRESSWAY AND IT SEEMED AS IF THE CAR JUST LUNGED FORWARD SHARPLY AND MADE US SWERVE A LITTLE. I PULLED OVER AND SEEN THAT THE CAR WAS SITTING "OFF" A LITTLE. WE TOWED IT HOME AND MY STEP DAD LOOKED AT IT AND SAID THE CAR HAD RUSTED THROUGH THE SUBFRAME. THE SUBSPENSION SUBFRAME CROSSMEMBER PA…
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MY MOTHER AND I WAS DRIVING ON THE EXPRESSWAY AND IT SEEMED AS IF THE CAR JUST LUNGED FORWARD SHARPLY AND MADE US SWERVE A LITTLE. I PULLED OVER AND SEEN THAT THE CAR WAS SITTING "OFF" A LITTLE. WE TOWED IT HOME AND MY STEP DAD LOOKED AT IT AND SAID THE CAR HAD RUSTED THROUGH THE SUBFRAME. THE SUBSPENSION SUBFRAME CROSSMEMBER PART COULD OF KILLED US. SHE BOUGHT THIS CAR AT 29 MILES FROM DAVE WHITE CHEVEROLT IN 2001. NOTHING WAS SENT TO US FROM THE MANUFACTURE OR THE DEALERSHIP ABOUT THIS PART BEING A DANGEROUS PART. IT WAS TO BE REPLACED I HEARD IF THE CAR REACHED 150,000 MILES OR 10 PLUS YEARS. SHE HAD THIS CAR FOR BOTH AND WAS NOT NOTIFIED. THE DEALERSHIP WILL NOT REPLACE THE PART. WE HAD IT TOWED THIS WEEKEND AND THE DEALERSHIP WILL NOT REPLACE THE PART FOR FREE.
NHTSA ODI #10959512
117,004 miles · Jan 11, 2011
SteeringSuspension
TL*THE CONTACT OWNS A 2002 CHEVROLET TRACKER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD POPPING NOISE, WHEN HE LOST POWER STEERING MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A PRIVATE MECHANIC INFORMED THE CONTACT THAT THE CROSS MEMBER OF THE FRONT SUSPENSION WAS CORRODED. THE DEALER WAS NOTIFIED AND INFOR…
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TL*THE CONTACT OWNS A 2002 CHEVROLET TRACKER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD POPPING NOISE, WHEN HE LOST POWER STEERING MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A PRIVATE MECHANIC INFORMED THE CONTACT THAT THE CROSS MEMBER OF THE FRONT SUSPENSION WAS CORRODED. THE DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY WOULD BE REPAIR THE CROSS MEMBER; HOWEVER, THE UPPER CONTROL ARM WAS CORRODED AND THE WARRANTY WOULD NOT COVER THE PROCEDURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE CURRENT AND FAILURE MILEAGES WERE 117,004.
NHTSA ODI #10375586
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA06018 · Front Suspension Crossmember Corrosion
Opened Oct 30, 2006 · Closed Dec 3, 2007
Status: closed (inferred from source dates) · Suspension:front
IN OCTOBER 2007, GM INITIATED A SPECIAL COVERAGE PROGRAM FOR ALL MY 1999 THROUGH 2004 CHEVROLET TRACKER VEHICLES SOLD OR CURRENTLY REGISTERED IN SALT-BELT STATES.THE PROGRAM EXTENDS THE WARRANTY COVERAGE FOR FRONT SUSPENSION CROSSMEMBER CORROSION TO 10 YEARS OR 150,000 MILES, WHICHEVER OCCURS FIRST.GM IS ADMINISTERING THE PROGRAM IN PHASES DUE TO PART AVAILABILITY.THE FIRST PHASE STARTED IN OCTOBER 2007 AND COVERS THE MY 1999 AND 2000 VEHICLES.OWNERS OF MY 2001 THROUGH 2004 VEHICLES WILL RECEIVE LETTERS AT A FUTURE DATE, BUT ARE ELIGIBLE TO RECEIVE FREE REPAIRS FROM THE PROGRAM IF THE CROSSMEMBER REQUIRES REPLACEMENT.GM'S PROGRAM PROVIDES FREE INSPECTIONS FOR CONSUMERS EVERY 12 MONTHS THROUGH THE TERMS OF THE POLICY ADJUSTMENT.COPIES OF THE DEALER BULLETIN AND OWNER LETTER FOR GM'S SPECIAL COVERAGE PROGRAM ARE ATTACHED TO THE CLOSING REPORT FOR THIS INVESTIGATION. THE RATE OF CONFIRMED LCA SEPARATIONS AT 5 YEARS IN SERVICE IS LESS THAN 10 PER 100,000 VEHICLES, WHICH IS LOW RELATIVE TO OTHER INVESTIGATIONS OF FRONT SUSPENSION ISSUES PREVIOUSLY INVESTIGATED BY ODI. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED. SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.
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