1999 Chevrolet Tracker

MY COMPLAINT ISN'T THE FAILURE OF THE ITEMS ON THE TRUCK. WE PURCHASED THIS TRUCK FROM SANDS ON BROADWAY. THE TRUCK WAS LIFTED WHEN WE PURCHASED IT, WE ASKED THE FINANCE PERSON WHO WAS SELLING US THE WARRANTY IF THE WARRANTY COVERED EVERYTHING SINCE THE TRUCK WAS LIFTED. HE SAID YES AND WENT AS FAR AS ASSURING US THAT IT WOULD EVEN COVER THE OVER SIZED TIRES. WE MADE IT CLEAR SEVERAL TIMES THAT WE DID NOT WANT THE TRUCK IF THE EXTENDED WARRANTY DIDN'T COVER A LIFTED TRUCK. WE WERE ASSURED THAT IT WOULD COVER THE TRUCK EVEN THOUGH IT WAS LIFTED. SO WE PURCHASED THE TRUCK ON 1/25/03. IT IS NOW 6/24/03 AND WE HAVE ALREADY HAD TO TAKE THE TRUCK IN. THERE IS OVER 1K OF WORK THAT NEEDS TO BE DONE ON THE TRUCKS SUSPENSION AND THEY ARE NOT WILLING TO COVER IT BECAUSE THE TRUCK IS LIFTED. AN INSPECTOR CAME OUT AND VIEWED THE TRUCK AND TOLD US THAT THEY WOULD COVER NOTHING THAT HAD TO DO WITH THE SUSPENSION OR THE DOOR BECAUSE THE TRUCK IS LIFTED. MY BOYFRIEND AND I HAVE BOTH CALLED THE DEALERSHIP AND HAVE GOTTENT THE RUN AROUND. ACCORDING TO THE DEALRSHIP THE PERSON THAT SOLD US THE WARRANTY NO LONGER WORKS IN THEIR OFFICE AND THEY ARE BASICALLY TELLING US TO BAD. I HAVE A PHONE CALL INTO THE GM OF THE DEALERSHIP. THEY MISREPRESENTED TO US WHAT THIS WARRANTY WAS SUPPOSE TO COVER, THOSE TIRES THAT HE SAID WOULD BE COVERED ARE NOT, IT CLEARLY SAYS IN THE WARRANTY THAT THEY WILL ONLY COVER FACTORY TIRES, ANOTHER LIE.

HAVE BEEN REPORTING CLUNKING NOISE IN FRONT END WHEN I TURN VEHICLE. HAVE REPORTED THIS TO MY DEALERSHIP ON A REGULAR BASIS SINCE 2000. THEY KEEP TELLING ME THEY HAVE NOT BEEN ABLE TO DUPLICATE THE PROBLEM AND HAVE HAD NO OTHER COMPLAINTS. I ALSO CONTACTED CHEVROLET AND THEY SAID THEY DO NOT CONTRRADICT THE DEALERSHIP AND THERE IS NOTHING THEY CAN DO, I JUST FOUND OUT THERE IS A SERVICE BULLETIN ON THIS THAT WAS ISSUED 4-1-01. THE DEALERSHIP (TEAM CHEVROLET IN COLORADO SPRINGS NOR CHEVROLET HAS EVER MENTIONED THIS TO ME). I FEEL THAT THEY SHOULD BE LIABLE FOR ANY REPAIR NEEDED AS THE CLUNKING NOISE IS GETTING WORSE. AT THIS POINT, I DON'T KNOW HOW I SHOULD PROCEED AND WHO I NEED TO CONTACT.*AK

KEY STUCK IN ACCESSORY POSITION, UNABLE TO REMOVE KEY. BROUGHT CAR TO DEALER, IGNITION LOCK CYLINDER NEEDED REPLACEMENT, NOT COVERED UNDER EXTENDED WARRANTY, (FOR WHICH WE PAID EXTRA). REPLACEMENT COST $294.00 (WITH A SMALL COURTESY DISCOUNT) AND NO GUARANTEE OF PROBLEM NOT REOCCURING. THIS CERTAINLY IS NOT A USUAL PROBLEM AND NOT THE FIRST EXACT SAME COMPLAINT LOGGED WITH NHTSA-HOW MANY MORE ARE NEEDED TO REALIZE THERE'S A PROBLEM? ALSO, HOW MANY HAVE HAD THIS PROBLEM, BUT DO NOT KNOW ABOUT THIS AGENCY OR HOW TO GET THE INFO TO YOU?

IGNITION KEY GETS STUCK IN IGNITION SWITCH. CAR MAY BE IN ACCESSORY USE OR COMPLETELY OFF BUT KEY REMAINS. AT TIMES THE KEY CAN'T BE REMOVED EASILY AND MUST BE LEFT IN THE CAR. DEALER INDICATES THAT THIS IS A COMMON PROBLEM BUT IS NOT A SAFTEY ISSUE, WHICH CAN'T BE TRUE. IF THE CAR CAN'T BE COMPLETELY TURNED OFF THERE IS A FIRE SAFETLT ISSUE. COST OF REPAIR IS $390. CHEVY SHOULD PAY FOR THE NEW IGNITION SWITCH ($189) AS IT IS OBVIOUSLY A PERVASIVE FAILURE MECHANISM.*AK

A/C CONDENSER FINS ARE DAMAGED AND FREON TUBING IS ABRADED IN A DOUGHNUT SHAPED PATTERN ON THE FRONT SIDE OF THE CONDENSER. THE CONDENSER OUTSIDE THE CONDENSER FAN BLADE AREA ARE UNDAMAGED, AND THE RADIATOR IS UNDAMAGED. THE DAMAGED AREA IS FREE OF DEBRIS AND IS SHINY. WHEN THE CONDENSER TUBING WEARS THROUGH AND FREON ESCAPES, THE A/C WILL BECOME NONFUNCTIONAL. THIS WILL DECREASE THE EFFECTIVENESS OF THE DEFROSTING CAPABILITIES IN HIGH HUMIDITY CONDITIONS AND CREATE A LOW VISIBILITY HAZZARD. THE VEHICLE HAS BEEN FITTED WITH A MASK AND SCREEN FROM APRIL TO OCTOBER EACH YEAR TO KEEP INSECTS OUT OF THE CONDENSER AND RADIATOR. THE FRONT OF THE VEHICLE SHOWS NO WEAR FROM ROAD DEBRIS. ANOTHER OWNER OF A SIMILAR VEHICLE EXPERIENCED THE IDENTICAL PROBLEM, AND HIS A/C ACTUALLY FAILED. GM DID NOT COVER HIS REPAIRS BECAUSE THE VEHICLE WAS OUT OF WARRANTY.*AK

THE CONDENSER SUSTAINED PREMATURE WEAR DUE TO A DEFECT IN THE DESIGN OF THE VEHICLE. THE VEHICLE HAS A PUSHER TYPE CONDENSER COOLING FAN THAT FORCES DEBRIS INTO THE CONDENSER CAUSING THE CONDENSER TO SUSTAIN DAMAGE OVERTIME CAUSING IT TO FAIL. MY VEHICLE HAS NEVER BEEN IN A FRONT END COLLISION TO WARRANT SUCH DAMAGE. THE COOLING FINS ON THE CONDENSER GET SMASHED INTO THE CONDENSER CAUSING THE FREON FLOW TO BE RESTRICTED AND EVENTUAL CONDENSER FAILURE. WHILE TALKING WITH OTHER OWNERS WITH 1999 THRU 2002 TRACKERS/ SUZUKI VIATRAS WITH THE 2.0 ENGINE IT APPEARS THAT THEY ALSO HAVE THIS PROBLEM WITH PREMATURE CONDENSER FAILURE. I CONTACTED CHEVROLET DIVISION BUT THEY CLAIMED THAT THE CAR IS OUT OF WARRANTY AND NOTHING CAN BE DONE.*AK