2019 Chevrolet Suburban

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact took the vehicle to the dealer and was informed that the grille shutter was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 81,000.

While on a highway trip, suburban began to slip gears. It became very jerky and also began to accelerate while on flat ground in cruise control and rpm revved up to 6. It continued slipping gears and jerking and also making odd grinding noises. Test drive with mechanic and Issue has been confirmed that transmission needs rebuilt as torque convertor is the problem. There was absolutely no warning before this began. We were told that this had not been a recall yet but is definitely an issue with the 2019 Suburban.

Recently invoice date 12/15/2022 The transmission was replaced with a remanufacture transmission while under warranty coverage because it was making noise and grinding during shifting. The remanufacture transmission grinds in between gear shifting and it vibrates as if my tires are driving over traffic control grids near the solid yellow shoulder line just before pulling over onto the shoulder. My transmission was replaced at 77-887 I now have approximately 80.121 miles just 2,000 miles as of 1/15/2023 on the remanufacture transmission and it has already has problems. I am soon to return it to the dealer to have it replaced for a second time.

Electrical: Noticed a few months ago that the lane assistance/departure and blind spot warning work off and on. At times the blind spot warning does not warn and will when there is nothing there. Lane assistance and departure have the same issue. Transmission: Gears slipping. I am not a mechanic but there were no telltale signs until it just went out on me while driving with my children in the car! The only thing I noticed in several months prior was that the vehicle would shake as if you were running over the paved warning bumps on the side of the freeway. I just thought it was possibly the road or I needed new tires. I got new tires, problem still persists. When the gears slipped while I was on the highway it took about 15 seconds to engage at which time I removed myself and my children from being a traffic hazard. I checked the transmission oil - which I just did two weeks ago because I knew it was time to change the oil for the transmission - this time it had a very defined burnt smell and black in color.

The contact's wife owns a 2019 Chevrolet Suburban. The contact stated while driving and exceeding 45 MPH, the vehicle was jerking with a loud grinding sound. The contact stated while driving at an undisclosed speed, the failure recurred, and the vehicle stalled. The contact stated that the vehicle was almost struck by a semi-truck. No warning lights were illuminated. The contact made a local dealer aware of the failure, but no appointments were available to be scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The approximate failure mileage was 70,000.

The contact owns a 2019 Chevrolet Suburban. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while pressing the accelerator pedal. The contact indicated that the RPM would increase but the vehicle would not respond as needed. The vehicle was towed to the local dealer who replaced the catalytic converter; however, after retrieving the vehicle, the failure recurred and the vehicle stalled while driving on the freeway. The vehicle was towed back to the dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet notified of the failure. The failure mileage was 64,000.

The contact called on behalf of his daughter who owns a 2019 Chevrolet Suburban. The contact stated that while his daughter was driving approximately 55 MPH, the vehicle began to shake and lost motive power. The driver pulled over to the side of the road and turned off the vehicle. The contact noticed that the check engine warning light was illuminated. The vehicle was towed to the dealer and the contact was informed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 98,000.

We were in an accident with minor exterior damage but when closer look the frame is damaged and even bolts to engine bent. Insurance company first totalled then decided to repair with new frame . All car experts say that the vehicle will decrease substantially in value. My concern is that we have no control or protection about how it is repaired and if we sell it with the current VIN number, it is misleading to the new buyer as it was not assembled as stated in the VIN number. Would appreciate your response.

I turning left and accelerate when the truck jerked which felt like it move the whole truck and made a loud clunk. The jerk almost felt like we hit something in front of us. The truck immediately came to almost a complete stop in the middle of the road. When I tried to accelerate to get out to get out of the middle of the road because of oncoming traffic there was a load winding noise and the truck would barley move forward. We took it into a Chevy dealership and we told by a Chevy service technician that the transmissions torque converter ripped apart the inside of the transmission.