The contact owns a 2005 Chevrolet Suburban. The contact stated upon taking the vehicle to an independent mechanic for tire replacement, he was informed that the entire chassis was severely corroded. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified o…
Read full complaint
The contact owns a 2005 Chevrolet Suburban. The contact stated upon taking the vehicle to an independent mechanic for tire replacement, he was informed that the entire chassis was severely corroded. The dealer was notified of the failure and referred the contact to the manufacturer for assistance. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 84,000.
NHTSA ODI #11483289
136,210 miles · May 19, 2016
Structure
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. WHILE ATTEMPTING TO USE THE REAR HATCH OF THE VEHICLE, THE REAR HATCH FAILED TO OPEN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,210.
NHTSA ODI #10865800
95,000 miles · Sep 27, 2013
Structure
LIFT GATE WILL NOT OPEN. DANGER OF ACCIDENT AND NOT BEING ABLE TO ESCAPE FROM THE REAR OF THE VEHICLE AND CANNOT MANUALLY OPEN. *TR
NHTSA ODI #10545743
49,000 miles · May 9, 2013
Structure
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE DOOR ACTUATOR FAILED AND THE CONTACT WAS UNABLE TO RELEASE THE DOOR IN AN OPEN POSITION. IN ADDITION, THE VEHICLE WAS NOT DESIGNED WITH A MANUAL LOCK TO ACCESS THE REAR LIFTGATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE …
Read full complaint
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE DOOR ACTUATOR FAILED AND THE CONTACT WAS UNABLE TO RELEASE THE DOOR IN AN OPEN POSITION. IN ADDITION, THE VEHICLE WAS NOT DESIGNED WITH A MANUAL LOCK TO ACCESS THE REAR LIFTGATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
NHTSA ODI #10511237
225,136 miles · Apr 4, 2013
StructureVisibility
THE REAR WINDOW IN THE REAR LIFT DOOR HAS DELAMINATED AND CRACKED AT THE PASSENGER SIDE OF THE WINDOW CAUSING THE WINDOW SHIFT. I CALLED GENERAL MOTORS ON 3/26/13 AT 4PM AND TALKED TO A PHONE REP. THE CASE #[XXX]WAS GIVEN TO ME BY REP. [XXX]@ 866-790-5600 EXT.[XXX]. I WAS ADVISED TO GO TO THE CHRONIC CHEV. DEALER IN GRIFFIN G…
Read full complaint
THE REAR WINDOW IN THE REAR LIFT DOOR HAS DELAMINATED AND CRACKED AT THE PASSENGER SIDE OF THE WINDOW CAUSING THE WINDOW SHIFT. I CALLED GENERAL MOTORS ON 3/26/13 AT 4PM AND TALKED TO A PHONE REP. THE CASE #[XXX]WAS GIVEN TO ME BY REP. [XXX]@ 866-790-5600 EXT.[XXX]. I WAS ADVISED TO GO TO THE CHRONIC CHEV. DEALER IN GRIFFIN GA. WHERE I PURCHASED THE VEHICLE SO THEY COULD SEE THE SITUATION. THE AREA DIST. MANAGER WAS CALLED. BOTTOM LINE, I WAS TOLD THAT THEY COULD DO NOTHING AS IT WAS DUE TO "AGE, WEAR AND TEAR". THE DEALER SAID IT WOULD COST $862.00 & $200.00 TO INSTALL. THEY ALSO SUGGESTED I COULD CALL SAFELITE AUTO AND THEY WOULD INSTALL AN AFTER MARKET GLASS FOR $462.90, PARTS & LABOR. I HAVE SEEN MANY COMPLAINTS ONLINE REGARDING THIS ISSUE AND GENERAL MOTORS WILL DO NOTHING. I DID SEE THE NEW SUBURBAN AND SEEN CHANGES IN THE WAY THE WINDOW IS MOUNTED. SOMETHING NEED TO BE DONE! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10507177
90,180 miles · Jan 30, 2013
StructureVehicle Speed ControlCrashInjury
THE DRIVER WAS SITTING AT THE STOP LIGHT FOR APPROXIMATELY ONE MINUTE. BOTH THE DRIVER AND PASSENGER HEARD A REVVING NOISE. THE DRIVER'S RIGHT FOOT REMAINED ON THE BRAKE. SHE NEVER PUT HER FOOT ON THE GAS PEDAL, YET THE VEHICLE ACCELERATED FORWARD INTO THE INTERSECTION. THE SUBURBAN WAS STRUCK ON THE DRIVER'S SIDE BY A TRUCK,…
Read full complaint
THE DRIVER WAS SITTING AT THE STOP LIGHT FOR APPROXIMATELY ONE MINUTE. BOTH THE DRIVER AND PASSENGER HEARD A REVVING NOISE. THE DRIVER'S RIGHT FOOT REMAINED ON THE BRAKE. SHE NEVER PUT HER FOOT ON THE GAS PEDAL, YET THE VEHICLE ACCELERATED FORWARD INTO THE INTERSECTION. THE SUBURBAN WAS STRUCK ON THE DRIVER'S SIDE BY A TRUCK, SPUN AND WAS HIT AGAIN ON THE FRONT OF THE VEHICLE. THE DRIVER SITTING AT THE LIGHT BEHIND OUR SUBURBAN AGREED THAT OUR CAR WAS AT A COMPLETE STOP WHEN IT SUDDENLY WENT INTO THE INTERSECTION. THE SUBURBAN WAS DEEMED TOTALED BY OUR INSURANCE COMPANY. *TR
NHTSA ODI #10495242
126,000 miles · Aug 15, 2012
Structure
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE FAILED. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO OPEN THE LIFTGATE FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE SINCE IT DID NOT HAVE A KEY ENTRY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS …
Read full complaint
TL* THE CONTACT OWNS A 2005 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE LIFTGATE FAILED. THE CONTACT MENTIONED THAT SHE WAS UNABLE TO OPEN THE LIFTGATE FROM THE INSIDE OR THE OUTSIDE OF THE VEHICLE SINCE IT DID NOT HAVE A KEY ENTRY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
NHTSA ODI #10470761
120,000 miles · Sep 17, 2011
Structure
THE HINGE ON THE REAR HATCH GLASS CAME UNBONDED FROM THE GLASS. THIS CAN PROBABLY CAUSE GLASS MOVEMENT AND SHATTERING AT HIGHWAY SPEEDS. *TT
NHTSA ODI #10425843
71,000 miles · Sep 24, 2010
Structure
THIS IS A PREVENTATIVE COMPLAINT ABOUT A 2005 CHEVY SUBURBAN REAR GLASS HINGE. SINCE FINDING OURS BROKEN FOR NO APPARENT REASON, WE HAVE FOUND MANY OTHER OWNERS OF SUBURBANS AND TAHOES WITH THE SAME ISSUE, SOME EVEN STATING THE GLASS FLEW OFF INTO THE ROAD. *TR
NHTSA ODI #10357333
Mileage unknown · May 12, 2010
Latches/locks/linkagesStructure
LIFTGATE DOES NOT HAVE A KEY LOCK ENTRY AND WILL NOT UNLOCK USING THE DRIVER SIDE LOCK/UNLOCK DOOR PANEL OR THE HAND HELD KEY REMOTE THEREFORE I CANNOT OPEN IT AT ALL. IT IS EXTREMELY FRUSTRATING SINCE WE GOT THE SUBURBAN FOR THE SPACE BUT, BESIDES THAT - IN CASE OF AN EMERGENCY THIS COULD BE EXTREMELY DANGEROUS. THERE IS NO MA…
Read full complaint
LIFTGATE DOES NOT HAVE A KEY LOCK ENTRY AND WILL NOT UNLOCK USING THE DRIVER SIDE LOCK/UNLOCK DOOR PANEL OR THE HAND HELD KEY REMOTE THEREFORE I CANNOT OPEN IT AT ALL. IT IS EXTREMELY FRUSTRATING SINCE WE GOT THE SUBURBAN FOR THE SPACE BUT, BESIDES THAT - IN CASE OF AN EMERGENCY THIS COULD BE EXTREMELY DANGEROUS. THERE IS NO MANUAL RELEASE. IF THE FRONT END OF THE CAR WERE DAMAGED AND THE SIDE DOORS WERE UNABLE TO BE OPENED THERE IS NO WAY OF OPENING THE REAR DOOR. I HAVE TWO SMALL CHILDREN AND THIS IS OF GREAT CONCERN TO ME. I GET FLASHES OF A CAR ACCIDENT AND A FIRE WITH MY KIDS TRAPPED INSIDE WITHOUT BEING ABLE TO OPEN THE REAR DOOR FROM OUTSIDE OR INSIDE! I CANNOT BELIEVE THERE IS NO MANUAL SAFETY LEVER! I HAVE SEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE WITH THE LIFTGATE NOT OPENING ON SEVERAL BLOGS AND WEBSITES. ALL YOU HAVE TO DO IS TYPE IN SUBURBAN REAR LIFTGATE WON'T UNLOCK. PLEASE REVIEW AS I DO FEEL THIS SHOULD BE A RECALL ISSUE BEFORE IT AFFECTS THE SAFETY OF CONSUMERS. *TR
ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.
Consequence & remedy
Consequence: IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 31, 2006. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 AND GMC TRUCKS AT 1-866-996-9463.
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Consequence & remedy
Consequence: A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
ON CERTAIN SPORT UTILITY VEHICLES, THE BRAKE PEDAL PUSHROD RETAINER MAY BE MISSING. IF THE RETAINER IS MISSING, THE BRAKE BOOSTER PUSHROD COULD DISENGAGE FROM THE BRAKE PEDAL.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF BRAKES WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR THE BRAKE PEDAL PUSHROD RETAINER AND INSTALL ONE IF IT IS MISSING FREE OF CHARGE. THE MANUFACTURER BEGAN CONTACTING OWNERS BY TELEPHONE ON MARCH 10, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463.
CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION, FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK AND TRANSMISSION BRAKING EFFECT." UNDER CERTAIN VEHICLE STARTING CONDITIONS, THE SHIFT LEVER POSITION INDICATOR LOCATED IN THE INSTRUMENT PANEL CLUSTER MAY NOT ILLUMINATE. IF THE SHIFT LEVER POSITION INDICATOR DOES NOT ILLUMINATE, THE DRIVER MAY NOT KNOW WHICH GEAR THE VEHICLE IS IN.
Consequence & remedy
Consequence: THE VEHICLE MAY MOVE IN AN UNINTENDED DIRECTION RESULTING IN POSSIBLE INJURY TO OTHERS OUTSIDE OF THE VEHICLE.
Remedy: DEALERS WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 14, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, AND GMC AT 1-866-996-9463.
CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.
Consequence & remedy
Consequence: IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL TEST THE HYDRO-BOOST ASSEMBLY FOR FUNCTIONAL OPERATION OF THE TWO-FUNCTION VALVE. IF THE HYDRO-BOOST ASSEMBLY FAILS THE TEST, DEALERS WILL REPLACE THE ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON MARCH 23, 2005. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, GMC TRUCKS AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493.
ON CERTAIN SPORT UTILITY VEHICLES AND PICKUP TRUCKS EQUIPPED WITH 5.3L (RPO L59) V8 ENGINES, THE ENGINE FUEL RAIL CROSSOVER TUBE RETAINER SCREWS WERE NOT MANUFACTURED TO SPECIFICATIONS AND MAY BREAK.
Consequence & remedy
Consequence: IF THE TUBE RETAINER SCREW BREAKS, FUEL COULD LEAK FROM THE FUEL RAIL CROSSOVER JOINT, THE ENGINE MAY STALL AND, IF AN IGNITION SOURCE WERE PRESENT, AN ENGINE COMPARTMENT FIRE COULD OCCUR.
Remedy: DEALERS WILL INSPECT THE FUEL RAIL CROSSOVER TUBE AND, IF NECESSARY, REPLACE THE RETAINER SCREWS. OWNERS WERE NOTIFIED BY TELEPHONE ON JULY 30, 2004, WITH A FOLLOWUP OWNER LETTER BEGAN AUGUST 5, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438 OR GMC AT 1-866-996-9463. NOTE: THE GM BULLETIN LISTS THE TAHOE AND YUKON MODELS BECAUSE CANADIAN VEHICLES ARE INCLUDED IN THE BULLETIN. NO U.S. TAHOE OR YUKON VEHICLES ARE INCLUDED IN THE U.S. CAMPAIGN.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2005 Chevrolet Suburban Problems, Complaints & Recalls | Skip That Year