1) NEAR CRASHES HAVE BEEN CAUSED BY AN ERRATIC CONDITION IN THE STEERING. CALLED GM NATIONAL CUSTOMER SERVICE NUMBER AND GAVE ALL INFORMATION AND WAS PROMISED SOMEONE WOULD CONTACT ME. (NEVER HAPPENED) 2 OTHER FAMILIES HERE IN ROCHESTER HAVE THE SAME VEHICLE AND THE SAME PROBLEM. 2) UPON TURNING THE STEERING WHEEL, THE WHEE…
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1) NEAR CRASHES HAVE BEEN CAUSED BY AN ERRATIC CONDITION IN THE STEERING. CALLED GM NATIONAL CUSTOMER SERVICE NUMBER AND GAVE ALL INFORMATION AND WAS PROMISED SOMEONE WOULD CONTACT ME. (NEVER HAPPENED) 2 OTHER FAMILIES HERE IN ROCHESTER HAVE THE SAME VEHICLE AND THE SAME PROBLEM. 2) UPON TURNING THE STEERING WHEEL, THE WHEEL ITSELF SUDDENLY FREE-WHEELS SEVERAL INCHES. THIS RAPIDLY ACCELERATES THE DEGREE OF TURN AND MAKES THE DRIVER FEEL AS IF THEY HAVE LOST CONTROL AND THE ENTIRE VEHICLE OFTEN SWERVES OUT OF CONTROL. 3) I BROUGHT IT TO 2 DEALERS HERE IN ROCHESTER AND NEITHER WAS ABLE TO DETECT THE PROBLEM ON A TEST DRIVE. THE PROBLEM COMES AND GOES. WHEN IT HAPPENS, IT WILL SCARE THE LIVING OUT OF YOU, AND THE DRIVER ON THE OTHER SIDE OF THE ROAD. WE HAVE ALL BUT LOST CONTROL ON MORE THAN ONE OCCASION. A FRIEND OF MINE WHO ALSO HAS A SUBURBAN SAID HE HAD THE SAME PROBLEM AND FINALLY SOMEONE SUGGESTED REPLACING SOMETHING CALLED THE POWER STEERING ASSIST? WE HAVE A 98' SUBURBAN AND HAVE HAD IT SINCE IT WAS 7,000 MILES OLD. IT HAS A 350 AND IS AN LT AND HAS 3RD SEAT AND FOUR WHEEL DRIVE. I THINK THIS PROBLEM AFFECTS MOST IF NOT ALL SUBURBAN'S IN OUR YEAR CLASS. CHEVY IS NOT RESPONDING TO MY QUESTIONS. PLEASE HELP. *JB
NHTSA ODI #10135822
69,588 miles · May 21, 2004
Steering
STEERING SENSOR FAILED, CAUSING STEERING WHEEL TO SKIP WHEN TURNING AND FEELS LIKE CONTROL OF STEERING IS LOST MOMENTARILY. SENSOR WAS REPLACED ONCE AND PROBLEM WAS CURED FOR A TIME, BUT IT IS NOW RECURRING.*AK
NHTSA ODI #10072967
75,000 miles · Jan 13, 2004
Steering
CONSUMER COMPLAINED ABOUT A POWER STEERING PROBLEM. WHEN TURNING LEFT RESISTANCE INCREASESED ALL AT ONCE, DRIVER RECEIVED POWER ASSISTANCE WHEN TURNING RIGHT.*AK
NHTSA ODI #10053961
76,000 miles · Jan 12, 2004
Steering
I AM HAVING THE SAME TROUBLE WITH MY 1998 SUBURBAN THAT WAS FILED ON NHTSA INVESTIGATION EA99011. I ALSO NOTICE THAT IT HAPPENS WORSE WHEN DRIVING IN WINTER WHEN TEMPERATURES ARE COLDER. IT SEEMS ONCE VEHICLE HAS BEEN DRIVEN FOR AWHILE ITS NOT AS BAD. BUT STILL SEEM TO LOOSE STEERING CONTROL AS INDICATED IN THE REPORT MENTIONE…
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I AM HAVING THE SAME TROUBLE WITH MY 1998 SUBURBAN THAT WAS FILED ON NHTSA INVESTIGATION EA99011. I ALSO NOTICE THAT IT HAPPENS WORSE WHEN DRIVING IN WINTER WHEN TEMPERATURES ARE COLDER. IT SEEMS ONCE VEHICLE HAS BEEN DRIVEN FOR AWHILE ITS NOT AS BAD. BUT STILL SEEM TO LOOSE STEERING CONTROL AS INDICATED IN THE REPORT MENTIONED ABOVE. A VERY SERIOUS PROBLEM AND SCARY. LOSS OF STEERING FOR SPLIT SECOND CAUSING VEHICLE TO JERK IN BOTH DIRECTIONS WHEN THE LOSS OCCURS. *LA
NHTSA ODI #10053013
Mileage unknown · Dec 7, 2003
Steering
1998 SUBURBAN ALMOST WRECKED SEVERAL TIMES TO DO FAULTY ELECTRONIC VARIABLE ORIFICE (EVO) SENSOR LOCATED UNDER STEERING COLUMN. WHEN IN A RIGHT HAND TURN VEHICLE WILL SUDDENLY LUNGE TO THE RIGHT TO DO SUDDEN INCREASE IN POWER STEERING. THIS IS VERY DANGEROUS AND GM OR ANYONE FOR THAT MATTER IS DOING ANYTHING ABOUT IT. I THINK…
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1998 SUBURBAN ALMOST WRECKED SEVERAL TIMES TO DO FAULTY ELECTRONIC VARIABLE ORIFICE (EVO) SENSOR LOCATED UNDER STEERING COLUMN. WHEN IN A RIGHT HAND TURN VEHICLE WILL SUDDENLY LUNGE TO THE RIGHT TO DO SUDDEN INCREASE IN POWER STEERING. THIS IS VERY DANGEROUS AND GM OR ANYONE FOR THAT MATTER IS DOING ANYTHING ABOUT IT. I THINK IT SHOULD BE A RECALL IMMEDIATELY. THERE ARE PLENTY OF DOCUMENTED CASES OF THIS PROBLEM AND GM KNOWS IT TOO... BUT THEY REFUSE TO FIX THE PROBLEM. *LA
NHTSA ODI #10049361
Mileage unknown · Apr 1, 2002
Steering
STEERING WOULD GRAB MOMENTARILY WHILE MAKING RIGHT CURVE TURNS AT 55-70 MPH. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8006772
Mileage unknown · Mar 22, 2002
SteeringSuspension
WHEN TURNING TO RIGHT VEHICLE WILL MAKE A SHARPER TURN, LIKE STEERING WHEEL IS BEING JERKED IN THAT DIRECTION. TOOK VEHICLE TO DEALER, AND THEY CHANGED STEERING SENSOR. CONSUMER FELT THAT THIS WAS VERY DANGEROUS, CAR COULD TIP OVER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #8006244
Mileage unknown · Jan 30, 2002
Steering
WHILE DRIVING AROUND CURVES STEERING WHEEL WOULD MAKE NOISE. LATER, NOISE WOULD DISAPPEAR WHILE STILL DRIVING AROUND CURVES. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ODI #8003192
Mileage unknown · Dec 30, 2001
Steering
DEALER SAID THIS HAPPENS ALL THE TIME? WHY NOT HAVE A RECALL? NO SAFETY DEFECT LISTED. *AK
CERTAIN SPORT UTILITY VEHICLES, MINI VANS, AND PICKUP TRUCKS MAY DEVELOP A SHORT CIRCUIT IN THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH.
Consequence & remedy
Consequence: IF THIS WERE TO HAPPEN, IT COULD RESULT IN AN INOPERATIVE SWITCH, HEAT DAMAGE TO THE DRIVER'S DOOR, AND/OR IGNITION OF COMPONENTS IN THE DRIVER'S DOOR AND A SUBSEQUENT VEHICLE FIRE WITHOUT PRIOR WARNING.
Remedy: DEALERS WILL INSTALL A FUSED JUMPER HARNESS TO THE ELECTRIC OUTSIDE REARVIEW MIRROR SWITCH. OWNER NOTIFICATION BEGAN ON APRIL 24, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
VEHICLE DESCRIPTION: LIGHT DUTY PICKUP TRUCKS AND MULTI-PURPOSE PASSENGER VEHICLES. ONE OR BOTH FRONT BRAKE ROTOR/HUBS WERE BUILT WITH AN OUT-OF-SPECIFICATION GRAY IRON THAT CAN FAIL DURING THE LIFE OF THE VEHICLE.
Consequence & remedy
Consequence: IF A DRIVER CONTINUES TO DRIVE WITH A CRACKED ROTOR, THE CRACKS COULD CONTINUE AROUND THE WHEEL MOUNTING BOLT CIRCLE AND ULTIMATELY RESULT IN A WHEEL SEPARATION.
Remedy: DEALERS WILL INSPECT THE ROTORS FOR A CORE DATE OF "287" AND, IF FOUND, REPLACE THE ROTOR.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA99011 · Erratic Power Steering Assist While Driv
Opened May 12, 1999 · Closed Feb 27, 2001
Status: closed (inferred from source dates) · Steering
THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREND IN THE SUBJECT VEHICLE POPULATION.FUTHER EXPENDITURE OF AGENCY RESOURCES ON THIS SUBJECT DOES NOT APPEAR TO BE WARRANTED AT THIS TIME.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.THE ENGINEERING IS CLOSED.
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