1993 Chevrolet Suburban

CONSUMER STATES WINDSHIELD WIPER MOTOR DOES NOT WORK PROPERLY. AS A RESULT, SOMETIMES WINDSHIELD WIPERS WORK, AND SOMETIMES THEY DO NOT WORK. WHEN THE INDICATOR IS TURNED TO THE OFF POSITION WINDSHIELD WIPERS WILL WORK. THEN, THERE ARE TIMES WHEN CONSUMER CANNOT TURN THEM OFF. CONSUMER'S HUSBAND RECEIVED A RECALL ON CHEVROLET, SUBURBAN,1994, BUT CONSUMER HAD NOT RECEIVED A RECALL NOTICE ON HER CHEVROLET, SUBURBAN,1993. HUSBAND HAS NOT HAD A PROBLEM WITH HIS VEHICLE, BUT SHE HAS.*AK

1993 CHEVROLET PU VIN # [XXX] AND 1999 CHEVROLET SUBURBAN VIN # [XXX] BOTH VEHICLES HAVE FAULTY WIPERS. THE 1999 ALSO HAD THE BRAKE BOOSTER SYSTEM GO OUT. THE WIPERS WILL WORK AND THAN SUDDENLY STOP. YEARS 1994-1997 HAVE BEEN RECALLED BY GM, BUT GM WON'T HONOR THE RECALL FOR THESE 2 YEARS. THIS IS JUST AS MUCH OF A SAFETY ISSUE AS THE 1994-1997. I DID TALK TO A MANGER BY THE NAME OF JACK CUNNINGHAM AT PHONE # 866 942 4368 X48470 CASE # ASSIGNED IS 1-134580923 AND 1-135719603. HE ADVISED ME ON 8-29-2003 THAT IF MY VEHICLES ARE EXHIBITING THE SAME PROBLEMS AS THE RECALL, THAN THEY WILL HONOR THE RECALL ON MY 2 VEHICLES. IT IS COVERED UNDER A SPECIAL POLICY. I CALLED [XXX] AT [XXX] 785 266 5151 AND HE NEEDED TO TALK TO [XXX] TO GET CONFIRMATION THE VEHICLES ARE COVERED UNDER THE RECALL. AS OF TODAY 9-04-2003, NEITHER [XXX] OR MYSELF CAN GET A CALL BACK FROM JACK. I CALLED THE 800 CUSTOMER SERVICE LINE AT GM AND THEY SAID THE RECALL IS ONLY FOR THE 1994-1997 VEHICLES. I ADVISED THEM I TALKED TO [XXX] AND THEY TRANSFERRED ME TO HIS AUDIX AGAIN. I FEEL THE RECALL NOW NEEDS TO BE ISSUED FOR THE 1993 AND THE 1999 VEHICLES AS THIS IS A SAFETY ISSUE. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

REFERENCE: NHTS CAMPAIGN ID 98V150001. INTERMITTENT OPERATION OF WINDSHIELD WIPERS APPEARS AS DESCRIBED. I CAN GET TEMPORARY FUNCTIONING BY SLIGHTLY DISPLACING THE WIPER MOTOR UNIT AND ITS RELATED CONNECTOR STRONGLY SUGGESTS THAT THE PROBLEM IS SIMILAR, IF NOT IDENTICAL, TO THOSE DIFFICULTIES AS RELATED TO THE REFERENCE NHTSA CAMPAIGN ID 98V150001.*AK

INTERMITTENT WINDSHIELD WIPER MOTOR FAILURE STARTING AFTER PURCHASING VEHICLE USED IN AUG. 1999. REPLACED WIPER MOTOR FEB. 22, 2002, AFTER WIRING REPAIRS FAILED TO CORRECT THE PROBLEM. FAILURE HAPPENED SEVERAL TIMES WHILE DRIVING IN RAIN AND SNOW CAUSING US TO PULL OVER TO THE SIDE OF THE ROAD IN DANGEROUS CONDITIONS, INCLUDING ONE BLIZZARD. AFTER WIGGLING WIRES OR POUNDING ON THE WIPER MOTOR IT USUSALLY WOULD WORK FOR A WHILE. HAVE HAD OTHER OWNERS OF CHEVY SUBURBANS AND TRUCKS TELL US THEY HAD THE SAME TROUBLE.*AK

THE FIRST FAILURE WAS TRAVELING WEST OF DENVER, CO. IN A SNOW STORM WITH HEAVY, FAST TRAFFIC, AND THE WIPERS STOPPED IN MID CYCLE. THE SECOND WAS IN HEAVY RAIN, TRAVELING ON I-35 IN JUNE, 2001. I TALKED TO A FRIEND WHO ALSO OWNS A SUBURBAN AND HE SAID HE HAD THE SAME PROBLEM. HE THOUGHT GM HAD A RECALL, BUT I CALLED THE DEALER, AND THEY SAID THERE WERE NO RECALLS FOR MY MODEL OF SUBUBAN.*AK